Hessaire MC12 User manual

Mobile Evaporative Cooler
Use & Care Guide
MC12 / M100
INDEX
Safety Rules..............…1
Quick Start....................2
Maintenance.........….....3
Cooler Parts........……...4
Warranty.............……...5
Trouble Shooting……....6
Additional Info………….7

Safety
Key Operational Points
Your cooler must be positioned in front of an
open window or door ifit isto operate effectively.
(see below picture)
1. Always ensure that there is another open
window or door through which the air can
exhaust from the room.
2. Ensure the rigid media is kept clean
throughout the use of your cooler.
3. At the end of each day run your cooler on
FAN ONLY for 30 minutes to dry out the
rigid media.
4. Prior to putting your cooler away for
winter, always:
a. Drain the tank and wipe clean.
b. Clean the rigid media.
c. Reassemble and run on FAN
ONLY for 30 minutes to dry out the rigid
media.
Indoor Use
Safety Rules
1. Read and follow all instructions, cautions,
and warnings. Failure to do so could result in
personal injury, death or property damage.
2. Unit must be in the OFF position and
UNPLUGGED from power receptacle before
performing any maintenance.
3. Make sure the electrical power source
conforms to the requirement of the evaporative
cooler(s) as well as local codes.
4. To reduce the risk of fire or electrical shock,
do not expose electrical connections to water.
5. Do not touch electrically live components.
6. Assure that all power cords do not meet any
sharp edges, hot surfaces or chemicals.
Immediately replace any damaged parts.
7. Never leave unit unattended.
8. Continuous fill not to be used indoors or
unattended.
CAUTION: BEFORE CLEANING OR SERVICING DISCONNECT POWER SUPPLY

Quick Start
MC12 / M100 –Models Control Panel
Be sure your float valve is adjusted at a forty-
five-degree angle never straight downward
insuring it does not hit media panel. This will
assure no overflow.
Switch for Fan
Has 5 positions.
OFF
HIGH w/ pump
LOW w/pump
HIGH no pump
LOW no pump
Rocker Switch for Swing
Controls the fan Oscillation
Switch for LED
Controls the LED light
Switch for Bluetooth
Controls the Bluetooth speaker. Please turn the
Bluetooth switch OFF and then ON to ensure that
it is in pairing mode.
Bluetooth pairing instructions
Make sure your phone/Bluetooth device is in
pairing mode. Toggle the Bluetooth switch on the
Hessaire cooler OFF and ON. The name of the
Bluetooth device is “Hessaire”
3Turn on cooler and enjoy cool
air. For help using the control panel,
please see right side of page.
2Fill the water tank.
1Connect to power source.
4Enjoy a cool drink with the
built-in bottle opener.

Cooler Maintenance
Cleaning Cooler and Rigid Media Pads
The removable panel and media pad can be
sprayed out on the ground to clean pad. Use
light pressure when spraying pads. You can use
a soft bristle brush to gently wipe awaydeposits.
NEVER spray pads with water while cooler is
operating, and fan is running. This can cause
damage to motor and will void the warranty.
Removal of the Back Panel (Disconnect power
supply before this procedure.)
Removal and Replacement of Cooling Media
1. If your cooler includes media pins,
remove by unscrewing/pulling out the
disc.
2. Remove media pad. Replace with new
pad.
3. Reinstall the back panel and you are
ready to use the cooler again.
See right side of page for the location of
screws and media pad.
Go to www.hessaire.com forinstructionalvideos
and tips for eliminating any odors.
Draining the Cooler Tank
1. Pull or unscrew drain plug/cap from drain
assembly.
2. Tip unit to ensure all water exits the unit.
3. Replace drain plug
Use all precautions and
disconnect from power source
before performing any
maintenance.

Cooler Parts
Please visit www.hessaireparts.com to shop for cooler parts.
No
Part Name
Part Number
No
Part Name
Part Number
1
Left panel
6000614
14
Right Panel
6000615
2
Bottle Opener
4507013
15
Radio Antenna
---
3
Front Lid
6000213
16
Right Frame
6000509
4
Handle
6105001C
17
Drain Plug
6102024
5
Storage
6000214
18
Water Tank
6000909
6
Handle Cover
---
19
Oscillator Motor
---
7
Water Fill Lid
6102030
Oscillator Rib
6000333
8
Rigid Media
6101009
Rib Connector
6000334
9
Back lid
6000613
20
Front Louver
6000335
10
Speaker
4507014
21
Louver connector
6000336
11
Blower Scroll
6001305
22
LED Lens
6001019
12
Blower Wheel
6001304
23
LED Light
5004004
13
Motor
5001001C
24
Front Frame
6000212
Synchronous Motor
5001003C
25
Left Frame
6000508

Warranty Policy
Hessaire Products Inc. Manufacturing
Warranty
EVAPORATIVE COOLER
Each new cooler is warrantied to be free from
defects in material or workmanship for one full
year from the date of original purchase. If
component and or components are found to be
defective within this period, Hessaire or
Hessaire’s distributor will replace the defective
component and or components free of charge.
Components are available at authorized dealers
or online. Copies of proof of purchase and
cooler manufacturing label will be needed for
the warranty claim.
What is not covered by the warranty
1. Malfunctions resulting from misuse,
negligence, alteration or lack of necessary
maintenance.
2. Loss of time, inconvenience, use of
product or other consequential damages due to
defects.
3. Return transportation costs. All return
transportation costs are the responsibility of the
purchaser.
4. Hessaire warranty does not cover labor
cost associated with the troubleshooting and or
repair of the cooler whether the product is under
warranty or not.
Damaged Shipments
Hessaire is not responsible for damaged
shipments or shortages resulting from carrier
mishandling. Notify your carrier’s office
immediately to file a claim. Keep damaged
goods and containers for inspection until
advised by the carrier as to disposal.
Returns
Hessaire’s dealers shall implement return policy
that is consistent with the dealer agreement. If
dealer’s return policy allows returns within
reasonable period, agreed to by Hessaire and
the dealer, customer may return product to point
of purchase. Dealer may reject, accept, or
accept return with restocking fee at the sole
discretion of the dealer. If the customer wishes
to repair defective cooler, the customer can
contact Hessaire for troubleshooting and
service parts, which is provided free of charge
for products under the warranty period.

Trouble Shooting
*** - See instructional videos for repairs and replacements at www.hessaire.com under the Media tab
Problem
Cause/Remedy
1. Cooler fails to work at all
1.1 Check that the unit is plugged properly.
1.2 Check the POWER switch, push it to "ON".
1.3 The TIMER switch is "OFF", turn it to "ON".
1.4 Make sure cooler is not plugged into a tripped GFIC outlet. If so,
reset GFCI or move to non GFCI outlet.
2. Cooler does not pump
2.1 Pump is not activated. Push the PUMP switch to "ON".
2.2 Water level is low. Fill with water and make sure pump is
activated.
2.3 Be sure the pump and pump hose are clear of debris.
2.4 Pump may be defective. Replace pump. ***
3a. Fan does not operate
3.1 Check that unit is plugged in properly.
3.2 Check the POWER switch, push it to "ON".
3.3 If connected to a GFCI outlet, check if it is tripped.
3.4 Troubleshoot rotary switch.***
3b. Fan runs slow at start up
3b.1 Replace motor capacitor. ***
4. Louver does not operate
4.1 Louver does not move. Put swing switch position to "ON".
4.2 Check Oscillator motor for proper placement and operation.
5. Water leakage
5.1 Check the cap of the drain assembly, make sure it tightened.
5.2 Inspect tank for cracks or breakage.
5.3 Make sure cooler is level.
5.4 Check the media pads forbuildup. The scaling may be disrupting
the flow of water over the pad frame. Change media if needed.
5.5 If water is coming out fan, check for leaks in water distribution
hoses and/or leaks at hose connections to spreaders,
5.6 Be sure there is at least 4 inches of space for rear panel free
from wall or other obstruction. This could make the side panels
release water to airstream due to increased air velocity through the
sides.
5.7 Spreaders may have scale buildup allowing water to pool and
spill over into airstream---Clean spreaders.
6. Float Valve
6.1 If water levels are too high/low, adjust the wing nut on the valve.
6.2 If there is a leak, check for cracks. Purchase new valve at
www.hessaireparts.com

Additional Info
This table contains additional parts that are not labeled in the drawing.
Part Name
No
Display Lens
6000111
Display Label
6000112
Water Hose
6102003
Water Sensor
5004009
Pump Fixator
6001110
Top cover
6000110
Water cover
6001109
Eccentric Wheel
6000331
Knob
6101006
Sensor bracket
6105003
Wheel
66103009
Controller
5004005
5-MULTI Switch
5005008
ON/OFF
5005005
Pump
5003008
Inner lead wires
5006008
11550 US Hwy 278 E
Holly Pond, AL 35083