Hewlett Packard Enterprise HPE ProLiant DL385 Gen10 Plus User manual

HPE ProLiant DL385 Gen10 Plus v2 Server User GuideHPE ProLiant DL385 Gen10 Plus v2 Server User Guide
Part Number: 30-3515F6FE-002
Published: December 2021
Edition: 2

HPE ProLiant DL385 Gen10 Plus v2 Server User GuideHPE ProLiant DL385 Gen10 Plus v2 Server User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 30-3515F6FE-002
Published: December 2021
Edition: 2
© Copyright 2021 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries.
VMware ESXi and VMware vSphere are registered trademarks or trademarks of VMware, Inc. in the United States and/or other
jurisdictions.
All third-party marks are property of their respective owners.
®
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Table of contentsTable of contents
1 Component identification
1.1 Front panel components
1.2 Front panel LEDs and buttons
1.2.1 UID button functionality
1.2.2 Front panel LED power fault codes
1.2.3 Systems Insight Display LEDs
1.2.4 Systems Insight Display combined LED descriptions
1.3 Rear panel components
1.4 Rear panel LEDs
1.5 System board components
1.5.1 System maintenance switch descriptions
1.5.2 DIMM label identification
1.5.3 DIMM slot locations
1.5.4 Processor and socket components
1.6 Drive box identification
1.7 Drive bay numbering
1.7.1 Drive bay numbering: Smart Array controller
1.7.2 Drive bay numbering: SAS expander
1.7.3 Drive bay numbering: NVMe drives
1.8 Drives
1.8.1 HPE Basic Drive LED definitions
1.9 DSC-25 2-port SFP28 card ports and LEDs
1.10 Fan bay numbering
2 Operations
2.1 Power up the server
2.2 Power down the server
2.3 Extending the server from the rack
2.4 Secure cables using the cable management arm
2.4.1 Removing the server from the rack
2.5 Remove the access panel
2.6 Install the access panel
2.7 Removing the fan cage
2.8 Installing the fan cage
2.9 Removing the air baffle or midplane drive cage
2.10 Installing the air baffle
2.11 Removing a riser cage
2.12 Removing a riser slot blank
2.13 Removing the hard drive blank
2.14 Releasing the cable management arm
2.15 Accessing the Systems Insight Display
3 Setup
3.1 Initial system installation
3.1.1 HPE Installation Service

3.1.1 HPE Installation Service
3.1.2 Setting up the server
3.2 Operational requirements
3.2.1 Space and airflow requirements
3.2.2 Temperature requirements
3.2.3 Power requirements
3.2.4 Electrical grounding requirements
3.3 Server warnings and cautions
3.4 Rack warnings
3.5 Preventing electrostatic discharge
3.6 POST screen options
3.7 Installing or deploying an operating system
4 Hardware options installation
4.1 Introduction
4.2 Installing the bezel and bezel lock
4.3 Drive options
4.3.1 Drive guidelines
4.3.1.1 Drive bay numbering
4.3.2 Supported drive carriers
4.3.3 Installing a hot-plug SAS or SATA drive or an NVMe drive
4.4 Power supply option
4.4.1 Installing a hot-plug AC power supply
4.4.2 Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply
4.4.3 Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply
4.4.4 Connecting a DC power cable to a DC power source
4.5 Installing a Universal Media Bay
4.6 Drive cage options
4.6.1 Installing a front 8NVMe SSD Express Bay drive cage
4.6.2 Installing a front 6 SFF SAS/SATA + 2 NVMe Premium drive cage
4.6.3 Installing a front 8 SFF SAS/SATA drive cage in box 1
4.6.4 Installing a front 8 SFF SAS/SATA drive cage in box 2
4.6.5 Installing a front 2 SFF NVMe/SAS/SATA Premium drive cage
4.6.6 Installing a midplane 4 LFF SAS/SATA drive cage
4.6.7 Installing a midplane 8 SFF SAS/SATA drive cage
4.6.8 Installing a rear 2 SFF SAS/SATA drive cage over the power supplies
4.6.9 Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser
4.7 Fan options
4.7.1 Installing high-performance fans
4.8 Processor and heatsink options
4.8.1 Installing a processor
4.8.2 Installing a 1U or high-performance heatsink
4.9 Memory options
4.9.1 DIMM-processor compatibility
4.9.2 DIMM population information

4.9.3 Memory speed tables
4.9.4 Installing a DIMM
4.10 Storage controller options
4.10.1 Installing a storage controller
4.11 Energy pack options
4.11.1 HPE Smart Storage Battery
4.11.2 HPE Smart Storage Hybrid Capacitor
4.11.2.1 Minimum firmware versions
4.11.3 Installing an energy pack
4.12 Riser and riser cage options
4.12.1 Installing primary and secondary risers
4.12.2 Installing tertiary risers
4.12.3 Installing a secondary riser cage
4.12.4 Installing a tertiary riser cage
4.12.5 Installing the 2 NVMe Slim SAS riser option
4.12.6 Installing the 8 NVMe Slim SAS riser option
4.13 Expansion slots
4.13.1 Supported PCIe form factors
4.13.2 Installing expansion boards
4.13.3 Installing a 12G SAS Expander Card
4.13.4 Accelerator options
4.13.4.1 Installing an accelerator or GPU
4.14 Installing an OCP NIC 3.0 adapter
4.15 Installing the Pensando DSP DSC-25 2p SFP28 card
4.16 Installing the Systems Insight Display
4.17 Installing the chassis intrusion detection switch
4.18 Installing a rear serial port interface
4.19 HPE Trusted Platform Module 2.0 Gen10 Plus option
4.19.1 Overview
4.19.2 HPE Trusted Platform Module 2.0 guidelines
4.19.3 Installing and enabling the HPE TPM 2.0 Gen10 Plus option
4.19.3.1 Installing the Trusted Platform Module board
4.19.3.1.1 Preparing the server for installation
4.19.3.1.2 Installing the TPM board and cover
4.19.3.1.3 Preparing the server for operation
4.19.3.2 Enabling the Trusted Platform Module
4.19.3.2.1 Enabling the Trusted Platform Module as TPM 2.0
4.19.3.2.2 Enabling the Trusted Platform Module as TPM 1.2
4.19.3.3 Retaining the BitLocker recovery key/password
5 Cabling
5.1 HPE ProLiant Gen10 Plus DL Servers Storage Cabling Guidelines
5.2 Cabling diagrams
5.2.1 Cable routing: 8 LFF front I/O module to SATA Port
5.2.2 Cable routing: Universal Media Bay to SATA Port

5.2.3 Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board
5.2.4 Cable routing: 2 SFF side by side SATA to system board
5.2.5 Cable routing: Front 8 SFF drive options (box 3 to HPE Smart Array E208i-a SR Gen10 Controller, ports 1-2)
5.2.6 Cable routing: Front 8 SFF drive options (box 1 to HPE Smart Array P816i-a SR Controller, ports 3-4)
5.2.7 Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander)
5.2.8 Cable routing: 24 SFF drive options (box 1, box 2, and box 3 to SAS expander card and HPE Smart Array P816i-a
SR Gen10 Controller, ports 1-2)
5.2.9 Cable routing: 8 NVMe Balanced Direct Solution
5.2.10 Cable routing: 8 NVMe Direct Single Processor Solution
5.2.11 Cable routing: 16 NVMe Balanced Direct Solution
5.2.12 Cable routing: 24 NVMe Balanced Direct Solution
5.2.13 Cable routing: Front 8 LFF to system board
5.2.14 Cable routing: 12 LFF drive options (midtray to system board)
5.2.15 Cable routing: Front 12 LFF drive options (midtray to HPE Smart Array P816i-a SR Gen10 Controller, ports 1-4)
5.2.16 Cable routing: LFF backplane to HPE Smart Array P816i-a SR Gen10 Controller
5.2.17 Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board ports 1-2 in the primary
riser
5.2.18 Cable routing: SFF Front I/O module to Front power/USB 3.1 Gen1 connector
5.2.19 Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector
5.2.20 Cable routing: 12 LFF power switch and thermal sensor to system board
5.2.21 Cable routing: 8 LFF front I/O module display port to system board
5.2.22 Cable routing: Display port to system board
5.2.23 Cable routing: Universal Media bay external USB to dual USB port on system board
5.2.24 Cable routing: Rear serial port interface
5.2.25 Cable routing: Rear serial port interface (tertiary riser)
5.2.26 Cable routing: SFF backplane power cabling to the system board
5.2.27 Cable routing: LFF backplane power cabling to the system board
5.2.28 Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the system board
5.2.29 Cabling routing: HPE Smart Array P816i-a Controller
5.2.30 Cable routing: Rear 2 SFF riser power cable
6 Software and configuration utilities
6.1 Server mode
6.2 Product QuickSpecs
6.3 Active Health System Viewer
6.3.1 Active Health System
6.3.1.1 Active Health System data collection
6.3.1.2 Active Health System Log
6.4 HPE iLO 5
6.4.1 iLO Federation
6.4.2 iLO Service Port
6.4.3 iLO RESTful API
6.4.4 RESTful Interface Tool
6.4.5 iLO Amplifier Pack
6.5 Integrated Management Log

6.6 Intelligent Provisioning
6.7 Management security
6.8 Scripting Toolkit for Windows and Linux
6.9 HPE Message Passing Interface
6.10 HPE Performance Cluster Manager
6.11 UEFI System Utilities
6.11.1 Selecting the boot mode
6.11.2 Secure Boot
6.11.3 Launching the Embedded UEFI Shell
6.12 HPE Smart Storage Administrator
6.12.1 Smart Storage Administrator
6.13 HPE InfoSight for servers
6.14 USB support
6.14.1 External USB functionality
6.15 Redundant ROM support
6.15.1 Safety and security benefits
6.16 Keeping the system current
6.16.1 Updating firmware or system ROM
6.16.1.1 Service Pack for ProLiant
6.16.1.1.1 Smart Update Manager
6.16.1.1.2 Integrated Smart Update Tools
6.16.1.2 Updating firmware from the System Utilities
6.16.1.3 Updating the firmware from the UEFI Embedded Shell
6.16.1.4 Online Flash components
6.16.2 Drivers
6.16.3 Software and firmware
6.16.4 Operating system version support
6.16.5 HPE Pointnext Portfolio
6.16.6 Proactive notifications
7 Troubleshooting
7.1 NMI functionality
7.2 Troubleshooting resources
8 System battery replacement
8.1 System battery information
8.2 Replace the system battery
9 Specifications
9.1 Environmental specifications
9.2 Mechanical specifications
9.3 Power supply specifications
9.3.1 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
9.3.2 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
9.3.3 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
9.3.4 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply
9.3.5 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply

9.3.6 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
9.3.7 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
10 Websites
11 Support and other resources
11.1 Accessing Hewlett Packard Enterprise Support
11.2 Accessing updates
11.3 Remote support
11.4 Warranty information
11.5 Regulatory information
11.6 Documentation feedback

Component identificationComponent identification
Component identification 9

Front panel componentsFront panel components
SFF front panel componentsSFF front panel components
ItemItem DescriptionDescription
1 Box 1 (optional drives or universal media bay)
2 Box 2 (optional drives)
3 Box 3 drives 1 through 8
4 iLO service port
5 USB 3.0 port
6 Serial label pull tab or optional Systems Insight Display
LEDs
Universal media bay componentsUniversal media bay components
ItemItem DescriptionDescription
1 USB 2.0 port
2 Video display port
3 Optical disc drive (optional)
4 Drives (optional)
Front panel components 10

12 LFF front panel components12 LFF front panel components
ItemItem DescriptionDescription
1 Drive bays
8 LFF front panel components8 LFF front panel components
ItemItem DescriptionDescription
1 2 SFF module
2 iLO information pull tab
3 Optical drive (optional)
4 USB 3.0 port
5 iLO service port
6 Display port
LFF power switch module componentsLFF power switch module components
Front panel components 11

ItemItem DescriptionDescription
1 Optical disc drive
2 Serial label pull tab
3 USB 3.0 port
4 iLO service port
5 Video display port
Front panel components 12

Front panel LEDs and buttonsFront panel LEDs and buttons
SFF front panel LEDs and buttonsSFF front panel LEDs and buttons
12 LFF front panel LEDs and buttons12 LFF front panel LEDs and buttons
ItemItem DescriptionDescription StatusStatus
1 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
1
2
Front panel LEDs and buttons 13

2 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
3 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
4 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
ItemItem DescriptionDescription StatusStatus
If all four LEDs described in this table flash simultaneously, a power fault has occurred.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or
the power button cable is disconnected.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
LFF power switch module LEDs and buttonsLFF power switch module LEDs and buttons
ItemItem DescriptionDescription StatusStatus
1
3
1
1
1
2
3
Front panel LEDs and buttons 14

1 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
3 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
4 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
ItemItem DescriptionDescription StatusStatus
If all four LEDs described in this table flash simultaneously, a power fault has occurred.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or
the power button cable is disconnected.
1
1
1
2
1
3
1
2
3
Front panel LEDs and buttons 15

UID button functionalityUID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the
latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise websiteHewlett Packard Enterprise website .
UID button functionality 16

Front panel LED power fault codesFront panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all
servers.
SubsystemSubsystem LED behaviorLED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
Chassis 12 flashes
GPU card 13 flashes
Front panel LED power fault codes 17

Systems Insight Display LEDsSystems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed.
DescriptionDescription StatusStatus
Processor LEDs Off = Normal
Amber = Failed processor
DIMM LEDs Off = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs Off = Normal
Amber = Failed fan or missing fan
NIC LEDs Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For status, see Rear panel LEDs.
Power supply LEDs Off = Normal
Solid amber = Power subsystem degraded, power supply failure, or input power lost
PCI riser LED Off = Normal
Amber = Incorrectly installed PCI riser cage
Over temp LED Off = Normal
Amber = High system temperature detected
AMP status LED Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
1
Systems Insight Display LEDs 18

Power cap LED Off = System is in standby, or no cap is set
Solid green = Power cap applied
DescriptionDescription StatusStatus
For Networking Choice server models, the embedded NIC ports are not equipped on the server. Therefore, the NIC LEDs on the
Systems Insight Display will flash based on the FlexibleLOM network port activity. In the case of a dual‑port FlexibleLOM, only NIC
LED 1 and 2 will illuminate to correspond with the activity of the respective network ports.
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. For more information
on the combination of these LEDs, see Systems Insight Display combined LED descriptions .
1
Systems Insight Display LEDs 19

Systems Insight Display combined LED descriptionsSystems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
Systems Insight Display LEDs
System power LED
Health LED
Systems Insight DisplaySystems Insight Display
LED and colorLED and color
HealthHealth
LEDLED
SystemSystem
power LEDpower LED
StatusStatus
Processor (amber) Red Amber One or more of the following
conditions might exist:
Processor in socket X has failed.
Processor X is not installed in
the socket.
Processor X is unsupported.
ROM detects a failed processor
during POST.
Processor (amber) Amber Green Processor in socket X is in a pre-
failure condition.
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot X is in a pre-failure
condition.
Over temp (amber) Amber Green The Health Driver has detected a
cautionary temperature level.
Over temp (amber) Red Amber The server has detected a hardware
critical temperature level.
PCI riser (amber) Red Green The PCI riser cage is not seated
properly.
Fan (amber) Amber Green One fan has failed or has been
removed.
Fan (amber) Red Green Two or more fans have failed or
been removed.
Power supply (amber) Red Amber One or more of the following
conditions might exist:
Only one power supply is
installed and that power supply
is in standby.
Power supply fault.
System board fault.
Power supply (amber) Amber Green One or more of the following
conditions might exist:
Redundant power supply is
installed and only one power
supply is functional.
AC power cord is not plugged
into redundant power supply.
Redundant power supply fault.
Power supply mismatch at
POST or power supply
mismatch through hot-plug
addition.
Power cap (off) — Amber Standby.
Systems Insight Display combined LED descriptions 20