HighPoint SSD7749E User manual

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SSD7749E
8x E1.S Port to PCIe 4.0x16 NVMe RAID Controller
Quick Installation Guide

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V1.00
System Requirements
PC Requirements
•System with a free PCIe4.0 (or 3.0) x16 slot
•Windows 11, 10 / Server 2022, 2019, 2016 / Microsoft Hyper-V
•RHEL/Debian/Ubuntu/Fedora/Proxmox/ Rocky Linux
(Linux kernel 3.10 and later)
•Arch Linux (Kernel 5.17.5 and above)
•macOS 10.13.6 ~ macOS 13.x
•ARM Platform (NVIDIA model, Support Linux)
Kit Content
•SSD7749E Controller Card
•Quick Installation Guide

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SSD7749E Hardware
Front View
Full-Length anodized aluminum heat sink
PCIe 4.0 x16 Host Interface
Full Height form factor
Low-Noise Cooling Fan
External power port

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Hardware Installation
Step 1. Apply pressure to release the lock, turn it counter-clockwise.
Step 2. Gently insert the SSD into the slot.
PORT1
PORT8

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Note: Make sure the SSD contacts (“golden fingers”) are clean
prior to installation.
Step 3. Align the fan module and press down to secure.
Note: Make sure the SSDs are carefully, but securely installed into
each E1.S port. Loose connections can cause a variety of stability
and performance issues, and may ultimately result in data loss.
Step 4. Power up the SSD external power supply.
Note: If the external power supply is not powered on, the SSDs
may drop offline or remain undetected, which could lead to data
loss.

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SSD7749E relies on two power sources to support eight SSDs;
power supplied through the PCIe bus, and power from the
system’s PSU via an external 6 pin PCIe power cable. If the
external cable is not connected, there will be insufficient power to
support all 8 SSD’s; this may cause the SSDs to drop offline.
Note
： The SSD7749E does not require the external power cord
when used with a Mac Pro 2019
.
Note: Please be sure to connect NVMe before using the product to
reduce the occurrence of unnecessary errors!
Note: Make sure to install the driver before physically installing the
SSD7749E.
Connect 6 pin PCIe power cable

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Resources
A variety of manuals, guides and FAQs are available for the SSD7749E
RAID controller.
In addition, we recommend visiting the Software Downloads webpage
for the latest drivers, management interfaces, and installation guides.
For Software Downloads, Documentation and more information
about this product, please visit the following website:
https://www.highpoint-tech.com/ssd7749e-overview
FAQ & Troubleshooting:
FAQ - HighPoint Technologies, Inc. (helpjuice.com)

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Customer Support
If you encounter any problems while utilizing the SSD7749E, or have
any questions about this or any other HighPoint Technologies, Inc.
product, feel free to contact our Customer Support Department.
Web Support:
https://www.highpoint-tech.com/support-and-services
HighPoint Technologies, Inc. websites:
https://www.highpoint-tech.com
© Copyright 2022 HighPoint Technologies, Inc. All rights reserved.