HighPoint RocketStor 6614V User manual

RocketStor 6614V & 6618V User Manual
RocketStor 6614V & 6618V
User Manual
V1.00- Nov 17, 2023
Copyright 2023 HighPoint Technologies, Inc.
All rights reserved

RocketStor 6614V & 6618V User Manual
Copyright
Copyright © 2023 HighPoint Technologies, Inc. This document contains materials protected by
International Copyright Laws. All rights reserved. No part of this manual may be reproduced,
transmitted or transcribed in any form and for any purpose without the express written permission of
HighPoint Technologies, Inc.
Trademarks
Companies and products mentioned in this manual are for identification purpose only. Productnames or
brand names appearing in this manual may or may not be registered trademarks or copyrights of their
respective owners. Backup your important data before using HighPoint's products and use at your own
risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental
or consequential damages arising from any defect or error in HighPoint's products or manuals.
Information in this manual is subject to change without notice and does not represent a commitment on
the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual is accurate.HighPoint
assumes no liability for technical inaccuracies, typographical, or other errors contained herein.
FCC Part 15 Class B Radio Frequency Interference statement
This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is noguarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turningthe equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority tooperate
the equipment under FCC rules.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must acceptany
interference received, including interference that may cause undesired operation.
European Union Compliance Statement
This Information Technologies Equipment has been tested and found to comply with thefollowing
European directives:
 European Standard EN55022 (1998) Class B
 European Standard EN55024 (1998)

RocketStor 6614V & 6618V User Manual
Table of Contents
Product Overview .......................................................................................................................................... 7
Kit Contents.................................................................................................................................................... 7
RocketStor 6614V Kit Contents ................................................................................................................. 7
RocketStor 6618V Kit Contents ................................................................................................................. 7
Feature Specifications ................................................................................................................................... 8
Step 1: Install the RocketStor 6614V/6618V .............................................................................................. 10
Step 2: Install/Update Drivers..................................................................................................................... 12
For Windows Users .................................................................................................................................. 12
For Mac Users .......................................................................................................................................... 13
For Linux Users......................................................................................................................................... 17
Uninstall Drivers .......................................................................................................................................... 18
For Windows Users .................................................................................................................................. 18
For Mac Users .......................................................................................................................................... 19
For Linux Users......................................................................................................................................... 19
Step 3: Install HighPoint RAID Management Software (WebGUI & CLI) ................................................... 20
For Windows Users .................................................................................................................................. 20
For Mac Users .......................................................................................................................................... 21
For Linux Users......................................................................................................................................... 21
Uninstall HighPoint RAID Management (WebGUI & CLI)........................................................................... 23
For Windows Users .................................................................................................................................. 23
For Mac Users .......................................................................................................................................... 24
For Linux Users......................................................................................................................................... 24
Step 4A: Login WebGUI ............................................................................................................................... 25
For Windows/Mac Users ......................................................................................................................... 25
For Linux Users......................................................................................................................................... 25
Step 4B: Login CLI......................................................................................................................................... 26
For Windows Users .................................................................................................................................. 26
For Linux Users......................................................................................................................................... 26
Step 5A: Create RAID Arrays using WebGUI ............................................................................................... 27
For Windows, Mac and Linux Users ........................................................................................................ 27
Step 5B: Create RAID Arrays using CLI ........................................................................................................ 29
For Windows and Linux Users ................................................................................................................. 29

RocketStor 6614V & 6618V User Manual
Step 6: Initialize and format the RAID Array .............................................................................................. 30
For Windows Users .................................................................................................................................. 30
For Mac Users .......................................................................................................................................... 31
For Linux Users......................................................................................................................................... 32
Step 7: Manage your RAID array ................................................................................................................. 33
RAID Spare Pool ........................................................................................................................................... 33
Add/Remove Spare Using WebGUI......................................................................................................... 33
Email Notifications....................................................................................................................................... 35
SMTP settings........................................................................................................................................... 35
Adding Email Recipients .......................................................................................................................... 37
WebGUI Remote Login ................................................................................................................................ 38
For Windows Users .................................................................................................................................. 38
For Mac Users .......................................................................................................................................... 38
For Linux Users......................................................................................................................................... 39
Storage Health Inspection (SHI)................................................................................................................... 40
Enabling SMART Monitoring ................................................................................................................... 40
Disabling SMART monitoring .................................................................................................................. 41
Storage Health Inspector Scheduling ...................................................................................................... 42
RAID Expansion (OCE/ORLM) ...................................................................................................................... 44
OCE – Online Capacity Expansion............................................................................................................ 44
ORLM – Online RAID Level Migration ..................................................................................................... 44
Troubleshooting – Hardware....................................................................................................................... 47
Enclosure Mute Button............................................................................................................................ 47
LED Activity .............................................................................................................................................. 47
Table 1. LED Status Information ............................................................................................................... 47
Table 2. LED Diagrams .............................................................................................................................. 47
Replacing a Failed Disk ............................................................................................................................ 48
Troubleshooting - Software......................................................................................................................... 49
Troubleshooting – RAID............................................................................................................................... 50
Critical Arrays........................................................................................................................................... 50
Rebuild failed............................................................................................................................................ 51
Critical array becomes disabled when faulty disk was removed ............................................................. 51
Disabled Arrays ........................................................................................................................................ 52

RocketStor 6614V & 6618V User Manual
Recover with RAID Maintenance.............................................................................................................. 52
Recover RAID with Recover Tab ............................................................................................................... 53
Online Array Roaming ................................................................................................................................. 54
Appendix A: Navigating the HighPoint WebGUI......................................................................................... 55
Appendix A-1: Global View Tab................................................................................................................... 56
HBA Properties......................................................................................................................................... 56
Storage Properties ................................................................................................................................... 56
Appendix A-2: Physical Tab ......................................................................................................................... 57
Controller Information ............................................................................................................................ 57
Physical Devices Information .................................................................................................................. 58
Rescan ...................................................................................................................................................... 58
Appendix A-3: Logical Tab ........................................................................................................................... 59
Create Array ............................................................................................................................................. 60
Normal Status .......................................................................................................................................... 62
Critical Status ........................................................................................................................................... 62
Disabled Status ........................................................................................................................................ 63
Delete Array ............................................................................................................................................. 64
Logical Device Information...................................................................................................................... 65
Physical Device Information.................................................................................................................... 65
Spare pool ................................................................................................................................................ 66
Add/Remove Spare Using WebGUI......................................................................................................... 66
Rescan ...................................................................................................................................................... 67
Beeper Mute ............................................................................................................................................ 67
Appendix A-4: Setting Tab ........................................................................................................................... 68
System Settings........................................................................................................................................ 69
Password Setting ..................................................................................................................................... 70
Changing your WebGUI password............................................................................................................ 70
Recovering your HRM password .............................................................................................................. 70
Email Setting ............................................................................................................................................ 71
SMTP settings ........................................................................................................................................... 71
How to Add Recipients ............................................................................................................................. 72
Appendix A-5: Recover Tab ......................................................................................................................... 73
How to Backup your Recover List............................................................................................................ 73

RocketStor 6614V & 6618V User Manual
How to Reload your Backup Recover List ............................................................................................... 74
Appendix A-6: Event Tab ............................................................................................................................. 75
Table 3. Event Log Icon Guide .................................................................................................................. 75
Appendix A-7: SHI (Storage Health Inspector)............................................................................................ 77
Appendix A-8: Help ...................................................................................................................................... 78
Online Help .............................................................................................................................................. 78
Diagnotic View ......................................................................................................................................... 78
Log Saving................................................................................................................................................. 79
Appendix A-9: Logout .................................................................................................................................. 80
Appendix B: WebGUI Icon Guide ................................................................................................................ 81
Appendix C: RAID Level Reference Guide1 ................................................................................................. 83
HighPoint List of Recommended Hard Drives............................................................................................. 84
Resource....................................................................................................................................................... 84
Customer Support........................................................................................................................................ 85

RocketStor 6614V & 6618V User Manual
7
Product Overview
The RocketStor 6618V and 6614V are 4-Bay/ 8-Bay 40Gb/s Thunderbolt™ 3 Tower RAID Enclosures
are ideal for I/O intensive applications that require consistent transfer performance and high levels
of data redundancy.
RocketStor 6614V and 6118V enclosures can be easily integrated into any PC or Mac platform with
Thunderbolt™ 3 USB-C connectivity.
Kit Contents
Before getting started, check to see if any items are missing, damaged, or incorrect. Forany discrepancy
contact your reseller or go to https://www.highpoint-tech.com/support-and-services for online support.
RocketStor 6614V Kit Contents
•1x 4-Bay Enclosure
•4x 3.5 Inch Drive Trays
•1x 40Gb/s Thunderbolt™4 1M cable
•1x UL Power Cord
•20x 3.5" HDD mounting screws
•20x 2.5" SSD mounting screws
•1x Quick Installation Guide
RocketStor 6618V Kit Contents
•1x 8-Bay Enclosure
•8 x 3.5 Inch Drive Trays
•1x 40Gb/s Thunderbolt™4 1M cable
•1x UL Power Cord
•35x 3.5" HDD mounting screws
•35x 2.5" SSD mounting screws
•1x Quick Installation Guide

RocketStor 6614V & 6618V User Manual
8
Feature Specifications
RocketStor 6614V
RocketStor 6618V
Feature Specifications
Description
4-Bay Thunderbolt 3 Tower RAID
Enclosure
8-Bay Thunderbolt 3 Tower RAID
Enclosure
Port Type
2x Thunderbolt™ 3 USB-C
Number of Drives
4
8
Drive interface
12Gb/s SAS & 6Gb/s SAS/SATA
Drive Form Factor
3.5" or 2.5" SSD or HDD
Hot-Plug Support
Yes
Host Interface
Thunderbolt™ 3 40Gb/s
Fan control
Smart control & Manual control
Enclosure Dimensions
5.80'' (W) x 9.12'' (H) x 10.24'' (D)
5.77'' (W) x 13.83'' (H) x 10.24'' (D)
Enclosure Weight
13.09 lbs.
16.07 lbs.
Warranty
1 Year
Daisy Chain Features
Supports Daisy Chain connections of up to six Thunderbolt™ devices.
Notes:
• The Daisy Chain will end if connected to a USB or Display device via
USB-C
• RAID5 & 6 configurations are not supported by Daisy Chain
configurations
• For optimal performance, the enclosure should be connected directly
to the host’s Thunderbolt™ 3 port
Supported Systems
Operating System
Windows 11, 10
Windows Server 2022, 2019, 2016
Microsoft Hyper-V
Only supports 64 bit operating system.
Only supports 64 bit operating system.
• Linux Driver can be installed via internet/network connection
• Linux (Support Linux Driver auto Compile)
• Redhat/Ubuntu/Debian/Fedora/Proxmox/Rocky Linux (Kernel 3.10 and
later)
macOS 10.13 ~ macOS Sonoma 14.x
Storage Configuration
RAID Support
0, 1, 5, 6, 10 and JBOD / Non-RAID
0, 1, 5, 6, 10, 50 and JBOD / Non-
RAID
TRIM RAID Support
Non-RAID, JBOD, RAID 0, RAID 1, RAID10
(Supported by Linux, not supported for Windows or macOS)
Boot RAID
No
Data RAID
Yes

RocketStor 6614V & 6618V User Manual
9
Advanced RAID Features
Storage Health Inspector
Redundant RAID Configurations
Multiple RAID Partitions supported
Online Array Roaming
Online RAID Level Migration (ORLM)
(not supported by macOS)
Online Capacity Expansion (OCE)
(not supported by macOS)
RAID Quick Initialization for fast array setup
Global Hot Spare Disk support
Disk Format compatible: 512, 512e, 4Kn
Automatic and configurable RAID Rebuilding Priority
Auto resume incomplete rebuilding after power on or reboot system
Automatic remap and repair of bad blocks for RAID configurations (HDD)
RocketStor 6614V Redundant RAID Levels (RAID1, RAID10, RAID5, RAID6)
RocketStor 6618V Redundant RAID Levels (RAID1, RAID10, RAID5,
RAID50, RAID6)
Write Back and Write Through
Spin down Massive Arrays of Idle Disks support
Native Command Queuing
SAS TCQ
Disk media scan and repair
Staggered Drive Spin Up
Storage Configurations Support Details
(Direct Attached)
Storage Monitoring and Management Suite
Browser-Based management tool
CLI (Command Line Interface- scriptable configuration tool)
API package
Drive LED Indicator: Power, Present, Active
SMTP Email Alert Notification
Alarm Buzzer
Operating Environment
Temperature
(operating) 5°C – 45°C
(non-operating) -40°C – 65°C
Certification
CE FCC RoHS REACH WEEE

RocketStor 6614V & 6618V User Manual
10
Step 1: Install the RocketStor 6614V/6618V
The following instructions describe how to install your RocketStor 6614V/6618V for use.
Important: Before installing the RocketStor 6614V/6618V, ensure your system is powered OFF.
Take the RocketStor 6618V as an example.
1. Place the RocketStor 6618V on a level surface and remove each drive tray.
2. Carefully insert the SSD or HDD into the drive tray and secure it with the provided mounting screws.
1). For 3.5-inch drive: use black screws to secure the drive to each side of the drive tray.
2). For 2.5-inch drive: use silver screws to secure the drive to the back of the drive tray.
3. Install each drive tray into the Enclosure.

RocketStor 6614V & 6618V User Manual
11
4. Connect the Enclosure to the host system using the included Thunderbolt™4 cable.
5. Connect the Power cable to the rear of the Enclosure and connect it to an AC power source.
6. First switch on the Enclosure power switch (switch to the “ | ” position) to power up the Enclosure, then
power up the host system.
Note: The RocketStor 6614V/6618V connects to the host system via a Thunderbolt™ cable. As a result,
the RocketStor 6614V/6618V will automatically power on when the host system is powered on, and
power off when the host system is powered off.

RocketStor 6614V & 6618V User Manual
12
Step 2: Install/Update Drivers
Drivers provide a way for your operating system to communicate with your new hardware. Updating to the
latest drivers ensures your product has the latest performance, stability, and compatibility improvements.
Drivers are updated regularly.
For Windows Users
1. Download the latest driver files from our website.
2. Extract the downloaded files onto your PC and note the location of the files.
Note: The Driver Software revision shown in the screenshots may not correspond with current
software releases. Please make sure to download the latest Driver Software updates from the
product’s Software Updates page.
3. Double click setup to start installing the driver.
4. Click Next and wait for the automatic installation to complete.
5. Reboot for changes to take effect.

RocketStor 6614V & 6618V User Manual
13
For Mac Users
1. Download the latest driver files from our website and locate the download.
Note: The Driver Software revision shown in the screenshots may not correspond with current
software releases. Please make sure to download the latest Driver Software updates from the
product’s Software Updates page.
2. Double click the driver package to start installation (.pkg file).
3. Click the Continue button.
4. macOS will prompt you to install the driver. Click Install to proceed.

RocketStor 6614V & 6618V User Manual
14
5. You will be prompted that installer is trying to install new software, enter the Administrator Username
and Password. Once these have been entered, Click Install Software.
6. If no pop-ups appear, please proceed to the next step of installation. Click Restart.
7. If you receive a popup window prompting you for permission, click Open Security Preferences.

RocketStor 6614V & 6618V User Manual
15
8. Make sure App Store and identified developers is checked, and then click Allow.
9. You will see a popup window, prompting you to restart. Enter the Administrator Username and Password
and click Restart.
10. Return to the driver installation window. Click Restart to restart the system.

RocketStor 6614V & 6618V User Manual
16
11. After the system restarts, the driver’s status can be viewed under System Information→Extensions; The
following screenshot shows the HighPointRR driver has been loaded.
Note: The driver revision shown in the screenshots may not correspond with current software releases.
Please make sure to download the latest driver updates from the product’s Software Updates page.

RocketStor 6614V & 6618V User Manual
17
For Linux Users
1. Download the latest driver files from our website.
2. Open a terminal and go to the directory where the drive package is located.
3. Use root permissions to extract the driver package.
# tar zxvf RR37xx_8xx_28xx_Linux_X86_64_Src_ vx.x.x_xx_xx_xx.tar.gz
Note: The Driver Software revision shown in the screenshots may not correspond with current
software releases. Please make sure to download the latest Driver Software updates from the
product’s Software Updates page.
4. Run the .bin file to install the driver package.
# sh rr37xx_8xx_28xx_linux_src_vx.x.x_xx_xx_xx.bin
5. The driver will be loaded automatically after reboot.
Note:The installer requires super user's permission to run the installation. So if you are not logged
in as root, please supply the password of root to start the installation.

RocketStor 6614V & 6618V User Manual
18
Uninstall Drivers
For Windows Users
1. Power down the system and remove the RS6614V/6618V from the motherboard.
2. Power on the system and boot Windows.
3. Access Control Panel and select Programs > Programs and Features, and click on the
RR37xx/8xx/28xx Driver entry.
4. Click Uninstall/Change.
5. After uninstalling the driver,click Finish.

RocketStor 6614V & 6618V User Manual
19
For Mac Users
1. Open a terminal and enter Administrator Privileges.
2. Enter the command:
# cd /Library/Extensions/
# rm -rf HighPointIRR.kext/
3. Restart your computer when prompted to complete the process of uninstalling the driver.
For Linux Users
1. Open a terminal and enter Administrator Privileges.
2. Enter the command:
# hptuninrr3740a
3. Press “Y” to confirm.
4. Restart your computer when prompted to complete the process of uninstalling the driver.

RocketStor 6614V & 6618V User Manual
20
Step 3: Install HighPoint RAID Management Software (WebGUI & CLI)
The HighPoint RAID Management Software (WebGUI and CLI utilities) are used to create, maintain,
and view your RAID arrays hosted by the RS6614V/6618V. Download the latest software package
from the HighPoint website.
For Windows Users
1. Download the latest HighPoint RAID Management Software from our website.
2. Extract and open the contents of the downloaded file.
Note: The HighPoint RAID Management Software revision shown in the screenshots may not
correspond with current software releaases. Please make sure to download the latest HighPoint RAID
Management Software updates from the product’s Software Updates page.
3. Double-click HighPoint RAID Management.exe.
4. Follow the on-screen instructions to complete the HighPoint RAID Management Software installation.
5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI. Alternatively,
type http://localhost:7402 in your browser address bar.