HighPoint RocketStor RS6414AS User manual

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RocketStor 6414AS
User Manual
January 15th, 2016
Revision 1.4
HighPoint Technologies, Inc.

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Copyright
Copyright © 2016 HighPoint Technologies, Inc. This document contains materials protected by
International Copyright Laws. All rights reserved. No part of this manual may be reproduced,
transmitted or transcribed in any form and for any purpose without the express written
permission of HighPoint Technologies, Inc.
Trademarks
Companies and products mentioned in this manual are for identification purpose only. Product
names or brand names appearing in this manual may or may not be registered trademarks or
copyrights of their respective owners. Backup your important data before using HighPoint's
products and use at your own risk. In no event shall HighPoint be liable for any loss of profits,
or for direct, indirect, special, incidental or consequential damages arising from any defect or
error in HighPoint's products or manuals. Information in this manual is subject to change
without notice and does not represent a commitment on the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual is accurate.
HighPoint assumes no liability for technical inaccuracies, typographical, or other errors
contained herein.
FCC Part 15 Class B Radio Frequency Interference statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment under FCC rules.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
European Union Compliance Statement
This Information Technologies Equipment has been tested and found to comply with the
following European directives:
European Standard EN55022 (1998) Class B
European Standard EN55024 (1998)

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Table of Contents
Product Overview................................................................................................................. 5
Kit Contents............................................................................................................................ 5
RocketStor 6414S Enclosure Overview ...............................................................................7
RocketRAID 4522 Overview ..................................................................................................9
Getting Started....................................................................................................................... 9
Step 1: Setting Up the Hardware ..........................................................................................9
Step 2: Install/Update Drivers ........................................................................................... 12
Step 3: Install HighPoint RAID Management (WebGUI)................................................ 17
Step 4: Create RAID Arrays using WebGUI ..................................................................... 20
Step 5: Initialize and format the RAID Array ................................................................. 24
Manage your RAID array...................................................................................................29
RAID Spare Pool .................................................................................................................... 29
Email Notifications ............................................................................................................... 29
WebGUI Remote Login ......................................................................................................... 30
Storage Health Inspection (SHI) ......................................................................................... 32
Utilizing the Health Inspector Scheduler ........................................................................ 34
RAID Expansion (OCE/ORLM) ..........................................................................................35
Updating RocketRAID HBA BIOS/Firmware .................................................................36
Updating BIOS/Firmware using WebGUI ......................................................................... 36
Troubleshooting –Hardware............................................................................................37
Enclosure Mute Button ........................................................................................................ 37
LED Activity............................................................................................................................ 37
Troubleshooting - Software ..............................................................................................39
WebGUI –Connection cannot be established................................................................. 40
Troubleshooting –RAID....................................................................................................40
Critical Arrays........................................................................................................................ 40
Disabled Arrays..................................................................................................................... 42
Frequently Asked Questions............................................................................................43
Recovering your Password.................................................................................................. 43
Battery Backup Unit (BBU, sold separately) .................................................................... 43
WebGUI Installer Stuck........................................................................................................ 44
Online Array Roaming ......................................................................................................... 44
Appendix A: Navigating the HighPoint WebGUI ..........................................................44
How to Login HighPoint WebGUI....................................................................................... 45

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Appendix A-1: Global Tab................................................................................................... 46
Appendix A-2: Physical Tab................................................................................................ 47
Appendix A-3: Logical Tab.................................................................................................. 50
Appendix A-4: Setting Tab.................................................................................................. 58
Appendix A-5: Recover Tab................................................................................................ 60
Appendix A-6: Event Tab .................................................................................................... 61
Appendix A-7: SHI (Storage Health Inspector) ............................................................... 62
Appendix B: WebGUI Icon Guide .....................................................................................64
Appendix C: RAID Level Reference Guide ....................................................................66
Help........................................................................................................................................67
HighPoint List of Recommended Hard Drives ............................................................... 67
Contacting Technical Support ........................................................................................... 67

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Product Overview
The RocketStor 6414AS bundle package includes an enclosure for housing your
physical drives and a RAID Controller to manage and create RAID arrays of different
levels.
RocketStor 6414S Enclosure
HighPoint RocketRAID 4522 Controller
Kit Contents
Before getting started, check to see if any items are missing, damaged, or incorrect. For
any discrepancy contact your reseller or go to www.highpoint-tech.com for online
support.
Item
Count
4-Bay Tower Enclosure
1
8-Port SAS 6Gb/s Hardware RAID
PCIe2.0 x8 Host Adapter
1
Low Profile Bracket
1
Disk Trays
4
SFF-8088(Mini-SAS) Cable
1
UL Power Cord
1
3.5” HDD mounting screws
16
2.5” SSD mounting screws
16
Quick Installation Guide
1

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Feature
Specifications
RocketStor 6414AS
Form Factor
External Mini-SAS (SFF-8088)
Host Port
1x Mini-SAS (SFF-8088)
RAID Controller /Bus
Interface
RocketRAID 4522 / PCIe 2.0 x8
I/O Storage Processor
RAID-On-Chip Onboard
Onboard Cache
512MB DDR 3 Cache Memory with ECC Protection
RAID Level
0, 1, 5, 6, 10, JBOD
Max. Capacity
Up to 32 TB
Number Of drives
Up to 4
Drive Interface
SAS, SATA
Drive Form Factor
3.5" & 2.5"
Chassis Material
Brushed Aluminum Housing
Dimension
8.66"(H)x5.31"(W)x8.67"(D)
Weight
9.46 lbs
Warranty
1 Year
Advanced RAID Features
Flash ROM for Upgradeable Firmware
Storage Health Inspector
Redundant RAID Configurations
NVRAM for Write Journaling
Battery Backup unit retains data when power outage occurs
Multiple RAID Partitions supported
Online Array Roaming
Online RAID Level Migration (ORLM)
Online Capacity Expansion (OCE)
RAID Initialization Background/Foreground/Quick
Global Hot Spare Disk support
Automatic and configurable RAID Rebuilding Priority
Disk Format compatible: 512, 512e, 4Kn
Larger than 2 TB Drive and RAID Array support
Spin down Massive Arrays of Idle Disks support
Native Command Queuing
Staggered Drive Spin Up
Write Back and Write Through
Configurable RAID Block Size up to 1MB
Storage Monitoring and Management Suite

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RAID Management Suites:
BIOS/Firmware configuration tool, Browser-Based management
tool
CLI (Command Line Interface) - scriptable configuration tool,
API package
SMTP
Email Alert notification
Alarm Buzzer
Buzzer beeping for Fan Failure or Temperature exceeds 50°C
Operating System Support
Windows
Window 2008 and Window 7 and later
Linux
Linux: RedHat Enterprise, Open SuSE, Fedora Core, Debian,
Ubuntu / Linux Driver embedded into Kernel 3.9.4 and later
FreeBSD
Yes (Driver embedded in FreeBSD 9.0 and later)
Mac OS X
Mac OS X 10.6 and later (Driver embedded into Mac OS X 10.9
and later)
Operating Environment
Temperature
(operating) 5°C –45°C
(non-operating) -40°C –65°C
Relative Humidity
(operating) 8% –90% RH (Non-condensing)
(non-operating) 5% –95% RH (Non-condensing)
Certification
CE, FCC, RoHS
RocketStor 6414S Enclosure Overview
Front Panel Overview

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Back Panel Overview
Front Panel
Disk Present LED
Indicates disk is present and available
Disk Status LED
Indicates disk is performing I/O
operations
Enclosure Power LED
Indicated enclosure is properly powered
Back Panel
Mini-SAS port
SFF-8088 port
Mute Button
Mutes enclosure alarm only. Alarm
sounds off only when FAN and
TEMPERATURE fail.
Power Receptacle
Connect power cord here
On/Off Switch
O –Off / I - On

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RocketRAID 4522 Overview
RocketRAID 4522 Key
PORT1
mini-SAS (SFF-8088) Connection
Corresponds to channel 1-4
PORT2
mini-SAS (SFF-8088) Connection
Corresponds to channel 5-8
BEEP
Alarm/Beeper
J6
Battery Backup Unit (BBU) Connector
Getting Started
Thank you for purchasing HighPoint Technologies RocketStor 6414AS. You are only a
few steps away from utilizing RAID storage using the industry’s most affordable
hardware RAID solution.
To start using your RocketStor 6414AS take the following steps:
1. Setting up the Hardware (pg. 9)
2. Install/Update drivers (pg. 12)
3. Install HighPoint RAID Management (WebGUI) (pg. 17)
4. Create RAID Arrays (pg. 21)
5. Initialize and format RAID Volumes (pg. 24)
Step 1: Setting Up the Hardware

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Ensure all items listed under Kit Contents are included in your package. For any
discrepancy contact your reseller or submit a support ticket online at www.highpoint-
tech.com/websupport.
Preparing the Enclosure
1. Press then pull the blue tab on the disk tray to unlock and slide the disk tray out.
Then mount your hard drives onto the tray using the provided screws. Repeat for
up to four hard drives.
3.5" HDD mount points
2.5" SSD mount points
2. Place the enclosure upright on a stable, flat surface
3. Connect the enclosure to a power source with the AC Power Cord
4. Connect the enclosure to the included RocketRAID 4522 using the mini-SAS to
mini-SAS cable (SFF-8088)

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Mini-SAS connection on RocketStor 6414S enclosure back panel
Preparing the RocketRAID HBA (Host Bus Adapter)
The following instructions describe how to prepare your RocketRAID 4522 HBA for use.
To install your RocketRAID 4522:
Important: Before installing the RocketRAID 4522 Controller, ensure that your system
is powered OFF.
1. Locate a PCI Express 2.0 x8 slot (or compatible slot) on your PC motherboard.
Note 1: Refer to your PC manual for instructions on how to access your
motherboard.
Note 2: Refer to your motherboard manual for instructions on how to locate
your PCI Express slot.
2. Align the RocketRAID 4522 with the PCI Express slot and push straight down until
the card is fully seated.
3. Tighten the connection by fastening the RocketRAID bracket and enclosure
together with a screw.
4. Continue to Step 2: Install/Update Drivers
A PCI-Express 2.0 x8 card is compatible with PCI-Express 2.0 x16 and PCI-Express 3.0
x16 slots.

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Step 2: Install/Update Drivers
Installing Drivers on an Existing Operating System
Drivers provide a way for your operating system to communicate with your new
hardware. Updating to the latest drivers ensures your product has the latest
performance, stability, and compatibility improvements. Drivers are updated regularly
at www.highpoint-tech.com.
For Windows Users:
1. Download the latest driver files from our website www.highpoint-tech.com >
Support > Documents and Downloads > RocketStor 6414AS
2. Extract the downloaded files onto your PC and note the location of the files.

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3. Open Windows Device Manager (Control Panel > Hardware and Sound > Devices
and Printers > Device Manager).
4. Under Other devices, right-click RAID Controller.
5. Click Update Driver Software.
6. Click Browse my computer for driver software.

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7. Navigate to where you saved the driver files.
8. Click OK.
9. Click Next, Windows security will prompt to ask if you are sure you want to install
HighPoint Software.
10. After clicking Install, driver will be installed.

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11. Reboot for changes to take effect.
For Mac Users:
1. Obtain latest driver online at www.hptmac.com> PCIe Controller Card > 6 Gb/s
SAS/SATA RAID HBA > RocketRAID 4522 > Download
Navigate to your specific HBA controller page (Refer to How to View HBA
Properties to find model name)

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2. Click the downloaded file.
3. A mounted volume (eg. HighPointIOP) will appear on the desktop. Click the icon to
open the volume.
4. Click the driver package to start installation (.pkg file)
5. Follow the on-screen instructions of the installer.

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6. Reboot computer for changes to take effect.
7. Make sure Driver Installed is Yes. Click Apple Icon > About this Mac > System
Report > PCI to check driver status
Click Apple Icon > About this Mac > System Report > PCI
Step 3: Install HighPoint RAID Management (WebGUI)
The HighPoint RAID Management (WebGUI) software is a useful tool used to create,
maintain, and view your RAID arrays.

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For Windows Users:
1. Download the latest WebGUI from our website at www.highpoint-tech.com >
Support > Documents and Downloads > RocketStor 6414AS > Windows WebGUI.
2. Extract and open the contents of the downloaded file.
3. Double-click HighPoint RAID Management.exe.
4. Follow the on-screen instructions to complete the WebGUI installation

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5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI.
Alternatively, type http://localhost:7402 in your browser address bar.
6. Your default web browser will open and prompt for a username and password
(Default username: RAID / password: hpt). Username and password are case-
sensitive.
For Mac Users:
1. Download the latest WebGUI from our website www.hptmac.com> PCIe Controller
Card > 6 Gb/s SAS/SATA RAID HBA > RocketRAID 4522 > Download
2. Double Click the downloaded Mac WebGUI file.
3. Double click the HighPointWebGUI.pkg to start the WebGUI installer.
4. Follow the installer on-screen instructions to complete the WebGUI installation.
5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI.

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6. Your default web browser will open and prompt for username and password
(Default username: RAID / password: hpt). Username and password are case-
sensitive.
Uninstalling HighPoint RAID Management (WebGUI)
For Windows Users:
1. Open Control Panel.
2. Click Uninstall a program.
3. Select HighPoint RAID Management to uninstall.
For Mac Users:
1. Navigate to /Applications/HPTWEBGUI/uninstall.
2. Click on the uninstall script.
3. Type in the Administrator password when prompted.
Step 4: Create RAID Arrays using WebGUI
For both Mac and Windows users:
1. Login to WebGUI (Default username: RAID / password: hpt).
2. Once logged in, click the Logical tab.