HighPoint RocketStor 6434TS User manual

RocketStor6434TS&6438TS
User Manual
April 8th, 2022
Revision 1.0
HighPoint Technologies, Inc.

Copyright
Copyright © 2022 HighPoint Technologies, Inc. This document contains materials protected by
International Copyright Laws. All rights reserved. No part of this manual may be reproduced,
transmitted or transcribed in any form and for any purpose without the express written
permission of HighPoint Technologies, Inc.
Trademarks
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names or brand names appearing in this manual may or may not be registered trademarks or
copyrights of their respective owners. Backup your important data before using HighPoint's
products and use at your own risk. In no event shall HighPoint be liable for any loss of profits,
or for direct, indirect, special, incidental or consequential damages arising from any defect or
error in HighPoint's products or manuals. Information in this manual is subject to change
without notice and does not represent a commitment on the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual is accurate.
HighPoint assumes no liability for technical inaccuracies, typographical, or other errors
contained herein.
FCC Part 15 Class B Radio Frequency Interference statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment under FCC rules.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
European Union Compliance Statement
This Information Technologies Equipment has been tested and found to comply with the
following European directives:
 European Standard EN55022 (1998) Class B
 European Standard EN55024 (1998)

Table of Contents
Table of Contents ...............................................................................................................................3
Product Overview ..............................................................................................................................1
Kit Contents .........................................................................................................................................1
Step1: Preparing the RocketRAID HBA (Host Bus Adapter).......................................................3
Step 2: Install/Update Drivers ..........................................................................................................4
Step 3: Install HighPoint RAID Management (WebGUI) ...............................................................6
Uninstalling HighPoint RAID Management (WebGUI)..................................................................8
Step 4A: Create RAID Arrays using WebGUI..................................................................................9
Step 4B: Create RAID Array using RocketRAID BIOS (PC only) .............................................. 11
Step 4C: Create RAID Arrays using the RocketRAID Series UEFI........................................... 13
Step 4D: Create RAID Arrays using CLI (Windows / Linux / FreeBSD) ................................. 16
Step 5: Initialize and format the RAID Array ............................................................................. 17
Manage your RAID array............................................................................................................... 20
RAID Spare Pool ................................................................................................................................ 20
Email Notifications ........................................................................................................................... 21
WebGUI Remote Login ..................................................................................................................... 26
Storage Health Inspection (SHI) ..................................................................................................... 27
Utilizing the Health Inspector Scheduler .................................................................................... 28
RAID Expansion (OCE/ORLM)...................................................................................................... 29
Updating RocketRAID HBA BIOS/Firmware ............................................................................ 33
Updating BIOS/Firmware using WebGUI ..................................................................................... 33
Updating BIOS/Firmware using a bootable USB ........................................................................ 34
Troubleshooting –Hardware.......................................................................................................... 35
Enclosure Mute Button .................................................................................................................... 35
LED Activity ...................................................................................................................................... 35
Troubleshooting - Software .......................................................................................................... 37
Troubleshooting –RAID ................................................................................................................ 38
Disabled Arrays................................................................................................................................. 39
Setting up a Bootable RAID........................................................................................................... 40
Online Array Roaming ................................................................................................................... 41
Appendix A: Navigating RocketRAID 3742A BIOS Utility (PC only) ...................................... 41
Appendix B: Navigating the HighPoint WebGUI......................................................................... 45
How to Login HighPoint WebGUI................................................................................................... 46

Appendix B-1: Global Tab ............................................................................................................... 46
Appendix B-2: Physical Tab ............................................................................................................ 47
Appendix B-3: Logical Tab .............................................................................................................. 49
Appendix B-4: Setting Tab .............................................................................................................. 54
Appendix B-5: Recover Tab............................................................................................................. 55
Appendix B-6: Event Tab................................................................................................................. 57
Appendix B-7: SHI (Storage Health Inspector)............................................................................ 58
Appendix C: WebGUI Icon Guide ................................................................................................ 59
Help ..................................................................................................................................................... 62
HighPoint List of Recommended Hard Drives............................................................................ 63
Contacting Technical Support ....................................................................................................... 63

1
Product Overview
The RocketStor 6434TS/6438TS bundle package includes an enclosure for housing
your physical drives and a RAID Controller to manage and create RAID arrays of
differentlevels.
•RocketStor 6434S/6438S Enclosure
•HighPoint RocketRAID 3742A Controller
Kit Contents
Before getting started, check to see if any items are missing, damaged, or incorrect. For any
discrepancy contact your reseller or go to https://www.highpoint-tech.com/support-and-
services for online support.
RocketStor 6438TS Kit Contents
•1x 8-Bay Tower Enclosure
•1x 16-Port SAS 12Gb/s PCIe3.0 x8 Host Adapter
•2x SFF-8644(Mini-SAS) Cable
•40x 3.5" HDD mounting screws
•40x 2.5"SSD mounting screws
•1x UL Power Cord
•1x Quick Installation Guide
RocketStor 6434TS Kit Contents
•1x 4-Bay Tower Enclosure
•1x 16-Port SAS 12Gb/s PCIe3.0 x8 Host Adapter
•1x SFF-8644(Mini-SAS) Cable
•20x 3.5" HDD mounting screws
•20x 2.5" SSD mounting screws
•1x UL Power Cord
•1x Quick Installation Guide

2
Feature
Specifications
RocketStor 6434TS
RocketStor 6438TS
Form Factor
External SFF-8644(Mini-SAS)
Host Port
1x SFF-8644(Mini-SAS) Cable
2x SFF-8644(Mini-SAS) Cable
RAID Controller /Bus
Interface
RocketRAID 3742A / PCIe 3.0 x8
RAID Level
0, 1, 5, 6, 10, JBOD
0, 1, 5, 6, 10, 50, JBOD
Max. Capacity
No current limitations
Number Of drives
Up to 4
Up to 8
Drive Interface
12Gb/s SAS & 6Gb/s SAS/SATA
Drive Form Factor
3.5" & 2.5" SSD or HDD
Chassis Material
Brushed Aluminum Housing
Portable components
Bearing less than or equal to 18KG
Warranty
2 Year
Advanced RAID Features
Configurable RAID Block Size up to 1MB (No)
Flash ROM for Upgradeable Firmware
DV Mode Technology (No)
Storage Health Inspector
Redundant RAID Configurations
Multiple RAID Partitions supported
Online Array Roaming
Online RAID Level Migration (ORLM) (macOS is not support)
Online Capacity Expansion (OCE)
RAID Initialization Background/Foreground/Quick
Global Hot Spare Disk support
Automatic and configurable RAID Rebuilding Priority
NVRAM with Write Journaling enhances RAID integrity (No)
Disk Format compatible: 512, 512e, 4Kn
Larger than 2 TB Drive and RAID Array support
Spin down Massive Arrays of Idle Disks support
Native Command Queuing
Stagger Drive Spin Up

3
Write Back and Write Through
Storage Monitoring and Management Suite
RAID Management Suites:
BIOS/Firmware configuration tool, Browser-Based management
tool
CLI (Command Line Interface) - scriptable configuration tool, API
package
SMTP
Email Alert notification
Alarm Buzzer
Buzzer beeping for Fan Failure or Temperature exceeds 60°C
Operating System Support
Windows
Windows 7 and later
Windows Server 2008 and later
Microsoft Hyper-V
Linux
Linux kernel 3.10 and later (Redhat/Ubuntu/Debian/Fedora)
Support Linux Driver auto Compile
Mac OS
macOS 10.13 ~ macOS Monterey 12.x
Support Intel and M1 chip
Operating Environment
Temperature
(operating) 5°C –45°C
(non-operating) -40°C –65°C
Relative Humidity
(operating) 8% –90% RH (Non-condensing)
(non-operating) 5% –95% RH (Non-condensing)
Certification
CE FCC RoHS REACH WEEE
Step1: Preparing the RocketRAID HBA (Host Bus Adapter)
The following instructions describe how to prepare your RocketRAID 3742A HBA for use.
To install your RocketRAID 3742A
Important: Before installing the RocketRAID 3742A Controller, ensure your system is
powered OFF.
1. Locate a PCI Express 3.0 x8 slot (or compatible slot) on your PC motherboard.
•Note1: Refer to your PC manual for instructions on how to access your
motherboard.
•Note2: Refer to your motherboard manual for instructions on how to locate
your PCI Express slot.
2. Align the RocketRAID 3742A with the PCI Express slot and push straight down
until the card is fully seated.
3. Tighten the connection by fastening the RocketRAID bracket and enclosure
together with a screw.
4. Continue to Step 2: Install/Update Drivers
•Note3 : A PCI-Express 3.0 x8 card is compatible with PCI-Express 3.0/4.0 x16 slot

4
Step 2: Install/Update Drivers
Installing Drivers on an Existing Operating System
Drivers provide a way for your operating system to communicate with your new
hardware. Updating to the latest drivers ensures your product has the latest
performance, stability, and compatibility improvements. Drivers are updated regularly
at https://www.highpoint-tech.com/ rs6430ts-overview
For Windows Users:
1. Download the latest driver files from our website https://www.highpoint-
tech.com/rs6430ts-overview
2. Extract the downloaded files onto your PC and note the location of the files.
3. Double click setup to start installing the driver

5
4. Click Next and wait for the automatic installation to complete
5. Reboot for changes to take effect.
For Mac Users:
1. Obtain latest driver online at
https://www.highpoint-tech.com/rs6430ts-overview
2. Click the downloaded file.
3. A mounted volume will appear on the desktop. Click the icon to open the volume.
4. Click the driver package to start installation (.pkg file)

6
5. Follow the on-screen instructions of the installer.
6. Reboot computer for changes to take effect.
7. Make sure Driver Installed is Yes
Click Apple Icon > About this Mac> System Report > PCI
Step 3: Install HighPoint RAID Management (WebGUI)
The HighPoint RAID Management (WebGUI) software is a useful tool used to create,
maintain, and view your RAID arrays.

7
For Windows Users:
Download the latest WebGUI from our website at https://www.highpoint-
tech.com/rs6430ts-overview
1. Extract and open the contents of the downloaded file.
2. Double-click HighPoint RAID Management.exe.
3. Follow the on-screen instructions to complete the WebGUI installation
4. Double-click the HighPoint RAID Management desktop icon to start the WebGUI.
Alternatively, type http://localhost:7402 in your browser address bar.
5. Your default web browser will open and prompt for a username and password
(Default username: RAID / password: hpt). Username and password are case-
sensitive.

8
For Mac Users:
1. Download the latest WebGUI from our website https://www.highpoint-
tech.com/rs6430ts-overview
2. Double Click the downloaded Mac WebGUI file.
3. Double click the HighPointWebGUI.pkg to start the WebGUI installer.
4. Follow the installer on-screen instructions to complete the WebGUI installation.
5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI.
6. Your default web browser will open and prompt for username and password
(Default username: RAID / password: hpt). Username and password are case-
sensitive.
Uninstalling HighPoint RAID Management (WebGUI)
For Windows Users:
1. Open Control Panel.
2. Click Uninstall a program.
3. Select HighPoint RAID Management to uninstall.

9
For Mac Users:
1. Navigate to /Applications/HPTWEBGUI/uninstall.
2. Click on the uninstall script.
3. Type in the Administrator password when prompted.
Step 4A: Create RAID Arrays using WebGUI
For Mac and Windows users:
1. Login to WebGUI (Default username: RAID / password: hpt).
2. Once logged in, click the Logical tab.

10
3. Click Create Array:
4. The RAID creation page provides many features, options, and settings.
5. Select RAID 5 for Array Type.
6. If desired name the array. The example shown below uses the name “Tutorial Array”.
7. Select Quick Init as the initialization method. (Note: Quick Init gives immediate
access to the array by skipping parity synchronization. Recommended for
testing/verification purposes or when new disks are used.)
8. Select Write Back as the Cache Policy for better disk write performance.
9. Select 64K as the Block Size.
10. Select all 4 available disks.
11. Leave the Capacity setting at their default values.
12. Click Create.
13. Once created, the WebGUI will acknowledge the array has been created and the
system will prompt you to initialize the new volume.
14. Tutorial_Array can now be seen under Logical Device Information. (Take note
that the OS name is HPT DISK 0_0; this will help identify which volume to
initialize)

11
Step 4B: Create RAID Array using RocketRAID BIOS (PC only)
RAID arrays can also be created using the RocketRAID BIOS. To enter the
RocketRAID 3742A BIOS menu, press CTRL + H during PC boot up.
Legacy disks, or disks that contain previous partitions, have to be initialized before
they can be used for RAID.
Initializing Disks
Before initializing, you must make sure you have the 'Initialize' window selected. The
red frame represents your current selection. By default, you start on the 'Create'
panel.
1. Enter the 'Initialize' window, press 'Enter', the red frame represents the currently
selected disk, press 'Enter' again to select the disk.
2. A prompt will warn you that data will be erased.
3. Select Yes (enter 'y' from the keyboard), Initialization successful.

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4. Once initialized, you can proceed to create an array.
Create Arrays
a. Navigate to the 'Create' panel
b. Press 'Enter', select the RAID type you want to create.
c. E.g create RAID0
01. Press 'Enter', select RAID0: Striping
02. Select 'Array/Device Name' and press 'Enter' to modify the name of the Array
03. Select 'Select Devices' and press 'Enter', select the disks to create the RAID, the
rest of the parameters can use the default setting
04. Select 'Start Creation' and press 'Enter'
d. Your created array will show up in the Create window.

13
e. Exit the BIOS, press 'Esc', enter 'y' from the keyboard
Step 4C: Create RAID Arrays using the RocketRAID Series UEFI
UEFI BIOS Setting
Different motherboards will provide different UEFI-related BIOS settings. Please consult
your motherboard’s user manual for more information.
Set UEFI setting with SuperMicro X11DPH-T motherboard as an example.
1. Set "Boot Mode Select" to "UEFI"
2. Under "Advanced->PCIe/PCI/PnP Configuration->, change “CPUx Slot x PCI-E
OPROM" to "EFI". “x” represents the PCIE slot assignment. For this example, the
RR3740 is installed into “CPU2 Slot 2”.

14
3. Set "Boot Mode Select" to "UEFI".
Preparing the USB Flash Drive and UEFI Package
When preparing the USB flash dive, make sure to format the USB partition as FAT32.
The package must be unzipped directly to the root of the bootable USB flash drive. All of
the following items must be present in the root of the USB flash drive.
Creating or delete the RAID Array
1. Insert the USB flash drive to the motherboard, Query the files in the USB flash drive
and enter the command: dir

15
2. Enter the following command to flash the UEFI ROM to the RR3742 RAID Controller:
rr3742.nsh
3. Next, enter the following command to enter the RAID creation utility:
ArrayCreate.efi
4. You can use the commands: create RAID0, delete 1 to create or delete arrays

16
Step 4D: Create RAID Arrays using CLI (Windows / Linux / FreeBSD)
Start your operating systems console such as command prompt (Windows). On the
command line, type hptraidconf to start HighPoint CLI.
In order to see the devices connected to the controller, type query devices.
The device ID gives the position of each drive and is needed to select which drive will
be included in the array.
To create a 4 disk RAID 5 array named Tutorial_Array input the following command:
HPT CLI > create RAID5 name=Tutorial_Array disks=1/1,1/2,1/3,1/4
To view the created array, type query arrays.
For more HighPoint CLI information type help in the command line or refer to the
documentation included in the software package.