HIK VISION DS-7104NI-SL User manual

Network Video Recorder
User Manual
UD.6L0202D1956A01

User Manual of Network Video Recorder
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Quick Start Guide
COPYRIGHT ©2015 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou
Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user
manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated,
Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings
●Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
●In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.
●Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with
100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.
●Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
●Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
Warnings Follow these
safeguards to prevent serious
injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer.

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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in the manual are for reference only.
This manual is applicable to the models listed in the following table.
Series
Models
DS-7100NI-SL series
DS-7104NI-SL, DS-7108NI-SL
DS-7104NI-SL/W
DS-7100NI-SN series
DS-7104NI-SN, DS-7108NI-SN, DS-7116NI-SN
DS-7104NI-SN/N, DS-7108NI-SN/N, DS-7116NI-SN/N
DS-7104NI-SN/P, DS-7108NI-SN/P, DS-7116NI-SN/P
DS-7600NI-SN series
DS-7604NI-SN, DS-7608NI-SN, DS-7616NI-SN
DS-7604NI-SN/N, DS-7608NI-SN/N, DS-7616NI-SN/N
DS-7604NI-SN/P, DS-7608NI-SN/P, DS-7616NI-SN/P
DS-7600NI-SE series
DS-7604NI-SE, DS-7608NI-SE, DS-7616NI-SE
DS-7604NI-SE/N, DS-7608NI-SE/N, DS-7616NI-SE/N
DS-7604NI-SE/P, DS-7608NI-SE/P, DS-7616NI-SE/P
DS-7600NI-V(P) series
DS-7604NI-V, DS-7608NI-V, DS-7616NI-V
DS-7604NI-VP, DS-7608NI-VP, DS-7616NI-VP

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Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF
or PSIA protocol.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
16 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMITM and VGA outputs.
HDMITM and VGA outputs at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video
loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
The PTZ control is supported by the DS-7600NI-SE series NVR only.
HDD Management
For DS-7100NI series, 1 SATA hard disk can be connected;
For DS-7600NI-SN, DS-7600NI-SE and DS-7600NI-V(P) series, up to 2 SATA hard disks can be
connected.
Each disk with a maximum of 4TB storage capacity.
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
Support S.M.A.R.T. and bad sector detection.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA.
8 recording time periods with separated recording types each day.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and

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manual recording.
Searching record files by events (alarm input/motion detection/VCA).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording.
Provide new playback interface with easy and flexible operation.
Searching and playing back record files by camera No., recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and
locating by dragging the mouse.
Up to 4/816-ch synchronous playback.
Backup
Export video data by USB or SATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network
disconnected, IP confliction, illegal login, abnormal record, and PoE power overload (for the models
support PoE interfaces only), etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel (depends on model), mouse, and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
One 10 /100 Mbps self-adaptive Ethernet interface for DS-7604/7608NI, DS-7104/7108NI and
DS-7100NI-SL series NVR; and one 10 /100/1000 Mbps self-adaptive Ethernet interface for other models.
1 self-adaptive 10M/100M/1000M network interfaces are provided for other models.
Up to 8 independent PoE network interfaces are provided for DS-7600NI-SN/P series.
Up to 8 independent built-in switch network interfaces are provided for DS-7600NI-SN/N series;
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Extranet access by HiDDNS.
Support access by EZVIZ Cloud P2P.
Remote reverse playback via RTSP.

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Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume
is supported for downloading files.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-232, RS-485 transparent channel transmission (depending on models).
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control (depending on models).
Remote JPEG capture.
Two-way audio and voice broadcasting.
Embedded WEB server.
Development Scalability:
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.

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TABLE OF CONTENTS
Product Key Features ..............................................................................................................................6
Chapter 1 Introduction........................................................................................................................13
1.1 Front Panel ....................................................................................................................................14
DS-7600NI-V and DS-7600NI-VP..................................................................................................14
DS-7600NI-SN Series......................................................................................................................14
DS-7100NI Series ............................................................................................................................15
1.2 IR Remote Control Operations......................................................................................................16
1.3 USB Mouse Operation ..................................................................................................................19
1.4 Input Method Description..............................................................................................................20
1.5 Rear Panel .....................................................................................................................................21
DS-7600NI-SN, DS-7604NI-SN/N, DS-7608 & 7616NI-SN/N......................................................21
DS-7600NI-SN/P.............................................................................................................................22
DS-7600NI-SE and DS-7600NI-SE/N.............................................................................................22
DS-7600NI-SE/P..............................................................................................................................23
DS-7600NI-V and DS-7600NI-VP..................................................................................................24
DS-7100NI-SL, DS-7100NI-SN and DS-7100NI-SL/W .................................................................25
DS-7100NI-SN/N and DS-7100NI-SN/P.........................................................................................25
Chapter 2 Getting Started ...................................................................................................................27
2.1 Starting Up and Shutting Down the NVR......................................................................................28
2.2 Setting Admin Password................................................................................................................30
2.3 Using the Wizard for Basic Configuration.....................................................................................31
2.4 Login and Logout..........................................................................................................................35
2.4.1 User Login........................................................................................................................35
2.4.2 User Logout......................................................................................................................35
2.5 Adding and Connecting the IP Cameras........................................................................................37
2.5.1 Activating the IP Camera..................................................................................................37
2.5.2 Adding the Online IP Cameras .........................................................................................38
2.5.3 Editing the Connected IP Cameras and Configuring Customized Protocols.....................42
2.5.4 Editing IP Cameras Connected to the PoE or the Built-in Switch Interfaces....................44
2.5.5 Checking the PoE Information..........................................................................................46
Chapter 3 Live View.............................................................................................................................47
3.1 Introduction of Live View .............................................................................................................48
3.2 Operations in Live View Mode......................................................................................................49
3.2.1 Using the Mouse in Live View .........................................................................................49
3.2.2 Quick Setting Toolbar in Live View Mode .......................................................................50
3.3 Adjusting Live View Settings........................................................................................................53
3.4 User Logout...................................................................................................................................55
Chapter 4 PTZ Controls......................................................................................................................56
4.1 Configuring PTZ Settings..............................................................................................................57
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................59
4.2.1 Customizing Presets..........................................................................................................59
4.2.2 Calling Presets ..................................................................................................................59

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4.2.3 Customizing Patrols..........................................................................................................60
4.2.4 Calling Patrols ..................................................................................................................61
4.2.5 Customizing Patterns........................................................................................................62
4.2.6 Calling Patterns.................................................................................................................62
4.2.7 Customizing Linear Scan Limit........................................................................................63
4.2.8 Calling Linear Scan ..........................................................................................................64
4.2.9 One-touch Park.................................................................................................................64
4.3 PTZ Control Panel.........................................................................................................................66
Chapter 5 Recording Settings..............................................................................................................67
5.1 Configuring Parameters.................................................................................................................68
5.2 Configuring Recording Schedule ..................................................................................................70
5.3 Configuring Motion Detection Recording.....................................................................................73
5.4 Configuring Alarm Triggered Recording.......................................................................................75
5.5 Configuring VCA Triggered Recording.........................................................................................77
5.6 Manual Recording.........................................................................................................................78
5.7 Configuring Holiday Recording ....................................................................................................79
5.8 Configuring Redundant Recording................................................................................................80
5.9 Configuring HDD Group for Recording........................................................................................82
5.10 Files Protection..............................................................................................................................83
Chapter 6 Playback..............................................................................................................................86
6.1 Playing Back Record Files ............................................................................................................87
6.1.1 Playing Back by Channel..................................................................................................87
6.1.2 Playing Back by Time.......................................................................................................89
6.1.3 Playing Back by Event Search..........................................................................................91
6.1.4 Playing Back by Tag.........................................................................................................93
6.1.5 Smart Playback.................................................................................................................96
6.1.6 Playing Back by System Logs ..........................................................................................98
6.1.7 Playing Back External File .............................................................................................100
6.2 Auxiliary Functions of Playback .................................................................................................101
6.2.1 Playing Back Frame by Frame........................................................................................101
6.2.2 Digital Zoom...................................................................................................................101
6.2.3 Reverse Playback of Multi-channel................................................................................101
Chapter 7 Backup ..............................................................................................................................103
7.1 Backing up Record Files .............................................................................................................104
7.1.1 Quick Export...................................................................................................................104
7.1.2 Backing up by Normal Video Search..............................................................................105
7.1.3 Backing up by Event Search...........................................................................................109
7.1.4 Backing up Video Clips.................................................................................................. 111
7.2 Managing Backup Devices.......................................................................................................... 113
Chapter 8 Alarm Settings.................................................................................................................. 116
8.1 Setting Motion Detection Alarm.................................................................................................. 117
8.2 Setting Sensor Alarms ................................................................................................................. 119
8.3 Detecting Video Loss Alarm........................................................................................................122
8.4 Detecting Video Tampering Alarm..............................................................................................123

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8.5 Detecting VCAAlarm .................................................................................................................125
8.6 Handling Exceptions Alarm.........................................................................................................127
8.7 Setting Alarm Response Actions .................................................................................................128
8.8 Triggering or Clearing Alarm Output Manually..........................................................................131
Chapter 9 Network Settings ..............................................................................................................132
9.1 Configuring General Settings......................................................................................................133
9.2 Configuring Advanced Settings...................................................................................................135
9.2.1 Configuring EZVIZ Cloud P2P ......................................................................................135
9.2.2 Configuring DDNS.........................................................................................................136
9.2.3 Configuring PPPoE Settings...........................................................................................140
9.2.4 Configuring NTP Server.................................................................................................141
9.2.5 Configuring SNMP.........................................................................................................141
9.2.6 Configuring Remote Alarm Host....................................................................................142
9.2.7 Configuring Multicast.....................................................................................................143
9.2.8 Configuring RTSP ..........................................................................................................143
9.2.9 Configuring Server and HTTP Ports...............................................................................143
9.2.10 Configuring Email ..........................................................................................................144
9.2.11 Configuring NAT............................................................................................................146
9.3 Checking Network Traffic...........................................................................................................148
9.4 Configuring Network Detection ..................................................................................................150
9.4.1 Testing Network Delay and Packet Loss.........................................................................150
9.4.2 Exporting Network Packet..............................................................................................150
9.4.3 Checking the Network Status..........................................................................................151
9.4.4 Checking Network Statistics...........................................................................................152
Chapter 10 HDD Management............................................................................................................154
10.1 Initializing HDDs ........................................................................................................................155
10.2 Managing Network HDD ............................................................................................................157
10.3 Managing HDD Group................................................................................................................160
10.3.1 Setting HDD Groups.......................................................................................................160
10.3.2 Setting HDD Property.....................................................................................................161
10.4 Configuring Quota Mode.............................................................................................................163
10.5 Checking HDD Status .................................................................................................................165
10.6 HDD Detection............................................................................................................................166
10.7 Configuring HDD Error Alarms..................................................................................................168
Chapter 11 Camera Settings ...............................................................................................................169
11.1 Configuring OSD Settings...........................................................................................................170
11.2 Configuring Privacy Mask...........................................................................................................171
11.3 Configuring Video Parameters ....................................................................................................172
Chapter 12 NVR Management and Maintenance .............................................................................173
12.1 Viewing System Information.......................................................................................................174
12.1.1 Viewing Device Information...........................................................................................174
12.2 Searching & Export Log Files.....................................................................................................175
12.3 Importing/Exporting IP Camera Info...........................................................................................179
12.4 Importing/Exporting Configuration Files....................................................................................180

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12.5 Upgrading System.......................................................................................................................181
12.5.1 Upgrading by Local Backup Device...............................................................................181
12.5.2 Upgrading by FTP ..........................................................................................................181
12.6 Restoring Default Settings...........................................................................................................183
Chapter 13 Others................................................................................................................................184
13.1 Configuring RS-232 Serial Port...................................................................................................185
13.2 Configuring General Settings......................................................................................................186
13.3 Configuring DST Settings ...........................................................................................................187
13.4 Configuring More Settings for Device Parameters......................................................................188
13.5 Managing User Accounts.............................................................................................................189
13.5.1 Adding a User.................................................................................................................189
13.5.2 Deleting a User ...............................................................................................................191
13.5.3 Editing a User.................................................................................................................192
Appendix.......................................................................................................................................................194
Glossary.................................................................................................................................................195
Troubleshooting .....................................................................................................................................196
Summary of Changes.............................................................................................................................202
List of Compatible IP Cameras ..............................................................................................................203
List of Hikvision IP Cameras ......................................................................................................203
List of Third-party IP Cameras ..................................................................................................210

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Chapter 1 Introduction

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1.1 Front Panel
DS-7600NI-V and DS-7600NI-VP
Figure 1. 1 DS-7600NI-V and DS-7600NI-VP
Table 1. 1 Description of Control Panel Buttons
No.
Name
Description
1
HDD1/HDD2
Blinks red when data is being read from or written to HDD.
2
Panel Lock
Lock/unlock the front panel.
3
Running Status
Indicator
Indicator turns yellow when system is running.
4
USB Interface
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
DS-7600NI-SN Series
Figure 1. 2 DS-7600NI-SN Series
Table 1. 2 Description of Control Panel Buttons
No.
Name
Description
1
Status
Indicator
Power
Power indicator turns yellow when system is running.
Status
Status indicator blinks red when data is being read from or written
to HDD.

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No.
Name
Description
Tx/Rx
Tx/Rx indictor blinks yellow when network connection is
functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
DS-7100NI Series
Figure 1. 3 DS-7100NI Series
Table 1. 3 Description of Control Panel Buttons
No.
Icon
Description
1
Indicator turns red when DVR is powered up.
2
Indicator lights in red when data is being read from or written to
HDD.
3
Indicator blinks blue when network connection is functioning
properly.

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1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1. 4.
Batteries (2×AAA) must be installed before operation.
Figure 1. 4 Remote Control
The keys on the remote control closely resemble the ones on the front panel. See Table 1.6.
Table 1. 4 Description of the Soft Keyboard Icons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enables/Disables Remote Control.
3
Alphanumeric Buttons
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in the Playback mode.
4
EDIT Button
Edit text fields. When editing text fields, it will also function as a Backspace
button to delete the character in front of the cursor.

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No.
Name
Description
On checkbox fields, pressing the button will check the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device.
5
A Button
Adjust focus in the PTZ Control menu.
It is also used to switch between input methods (upper and lowercase
alphabet, symbols and numeric input).
6
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ preset
by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
7
PLAY Button
The button is used to enter the All-day Playback mode.
It is also used to auto scan in the PTZ Control menu.
8
INFO Button
Reserved.
9
VOIP Button
Switch between main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
10
MENU Button
Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU button will start wiper (if applicable).
In Playback mode, it is used to show/hide the control interface.
11
PREV Button
Switch between single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the
A/FOCUS+ button.
12
DIRECTION Button
Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and slow
down recorded video. The Left and Right button will select the next and
previous record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
ENTER Button
Confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the video by
a single frame.
13
PTZ Button
In Auto-switch mode, it can be used to stop /start auto switch.
14
ESC Button
Back to the previous menu.
Press for Arming/disarming the device in Live View mode.
15
RESERVED
Reserved for future usage.
16
F1 Button
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).

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No.
Name
Description
In Playback mode, it is used to switch between play and reverse play.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
In synchronous playback mode, it is used to switch between channels.
Troubleshooting Remote Control:
Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at
the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.

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1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 5 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.