HIK VISION DS-7200HGHI-SH Series User manual

DS-7200HGHI-SH Series
DS-7300HQHI-SH Series
DS-9000HQHI-SH Series
DVR USER’S MANUAL
Version 3.1.7
August 2015

1
Hikvision® Network Digital Video Recorder User’s Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in
accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to
change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision).
Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE HIKVISION
SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS,
ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE
USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

2
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new
equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in
the European Union. See the product documentation for specific battery information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements (for 7200HGHI-SH series).

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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the DVR.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause
damage to the sensitive electronics within the unit.
•Use the DVR in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

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CONTENTS
C H A P T E R 1 Introduction.......................................................................................................8
Overview.................................................................................................................................... 8
Product Features.................................................................................................................... 9
Rear Panel ........................................................................................................................... 12
Product Application Diagram ................................................................................................ 17
Operating Your DVR................................................................................................................ 18
Using the Front Panel Controls............................................................................................. 18
Using a USB Mouse ............................................................................................................. 23
Using the Soft Keyboard....................................................................................................... 24
C H A P T E R 2 Activating Your DVR.......................................................................................25
C H A P T E R 3 Getting Started................................................................................................44
Starting and Shutting Down Your DVR..................................................................................... 44
Startup Your DVR................................................................................................................. 44
Shutdown Your DVR ............................................................................................................ 44
Rebooting Your DVR............................................................................................................ 45
Locking Your DVR................................................................................................................ 45
Setting Date and Time ............................................................................................................. 46
Checking the Status of Your DVR............................................................................................ 47
C H A P T E R 4 Live Feed.........................................................................................................52
Watching a Live Feed .............................................................................................................. 52
Understanding Live Feed Icons............................................................................................ 52
Operating the Live Feed....................................................................................................... 52
Using Display Menu................................................................................................................. 57
Configuring Live Feed Displays................................................................................................ 58
Setting Camera Order.............................................................................................................. 60
C H A P T E R 5 Record Settings..............................................................................................62
Configuring Settings for Recording........................................................................................... 62
Configuring Recording Settings............................................................................................ 62
Configuring Record Schedule............................................................................................... 64
Configuring Holiday Settings.................................................................................................... 69
C H A P T E R 6 Playback..........................................................................................................70
Playing Back a Recording........................................................................................................ 70
Understanding the Playback Interface.................................................................................. 70
Searching for Recorded Files ............................................................................................... 71

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Playing Back Recorded Files................................................................................................ 71
Playing Back Multiple Channels............................................................................................ 72
Smart Search ....................................................................................................................... 73
Playing Back Tags ................................................................................................................... 73
C H A P T E R 7 Backup ............................................................................................................76
Backing up Video Clips............................................................................................................ 76
Selecting Video Clips............................................................................................................ 76
Backing up Video Clips......................................................................................................... 77
Backing up Recorded Files ...................................................................................................... 78
C H A P T E R 8 System Configuration.....................................................................................80
Configuring Network Settings................................................................................................... 80
Configuring General Settings................................................................................................ 80
Configuring DDNS................................................................................................................ 81
Configuring SNMP................................................................................................................ 82
Configuring UPnP................................................................................................................. 82
Configuring More Settings .................................................................................................... 83
Managing User Accounts......................................................................................................... 84
Changing Password ............................................................................................................. 84
Adding a New Remote/Local User........................................................................................ 85
Changing the permission of User.......................................................................................... 86
Deleting a User..................................................................................................................... 88
Editing a User....................................................................................................................... 88
Create a Password Key........................................................................................................ 89
Switch User.......................................................................................................................... 89
Reset admin user’s password with Password Key ................................................................ 90
Reset Password....................................................................................................................... 92
Reference................................................................................................................................ 95
Password Strength Levels........................................................................................................ 95
Configuring PTZ Cameras........................................................................................................ 98
Configuring Basic PTZ Settings............................................................................................ 98
Customizing PTZ Presets, Patterns and Patrols................................................................... 99
Configuring Alarms and Exceptions ....................................................................................... 101
Setting up Motion Detection................................................................................................ 101
Configuring Alarm Inputs.................................................................................................... 104
Configuring Alarm Outputs ................................................................................................. 105
Configuring Exceptions....................................................................................................... 106

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Configuring E-Mail Settings.................................................................................................... 108
C H A P T E R 9 Camera Management....................................................................................110
Configuring OSD Settings...................................................................................................... 110
Configuring Privacy Mask....................................................................................................... 111
Configuring Tamper-proof...................................................................................................... 111
Configuring Video Loss.......................................................................................................... 112
Configuring Video Quality Diagnosis...................................................................................... 113
C H A P T E R 10 RAID Configuration.....................................................................................115
Configuring Array and Virtual Disk ......................................................................................... 115
One-touch Configuration..................................................................................................... 115
Manually Creating Array and Virtual Disk............................................................................ 116
Rebuilding Array .................................................................................................................... 119
Automatically Rebuilding Array........................................................................................... 119
Manually Rebuilding Array.................................................................................................. 120
Repairing Virtual Disk............................................................................................................. 121
Deleting Array / Vitual Disk..................................................................................................... 122
Deleting the Virtual Disk ..................................................................................................... 122
Deleting the Array............................................................................................................... 122
Migrating and Expanding........................................................................................................ 122
Upgrading Firmware............................................................................................................... 125
C H A P T E R 11 Disk Management .......................................................................................126
Managing Disks ..................................................................................................................... 126
Checking Disk Status.......................................................................................................... 126
Setting Network HDD............................................................................................................. 126
Formatting Disk...................................................................................................................... 127
Enabling HDD Overwrite..................................................................................................... 128
Enabling HDD Sleeping...................................................................................................... 128
Managing eSATA................................................................................................................... 129
Configuring Quota Mode........................................................................................................ 129
Managing HDD Group............................................................................................................ 130
Managing Files....................................................................................................................... 131
Searching for Recorded Files ............................................................................................. 131
Searching for Event Files.................................................................................................... 132
Locking and Unlocking Recorded Files .................................................................................. 133
C H A P T E R 1 2 DVR Management ......................................................................................134
Viewing System Logs............................................................................................................. 134

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Exporting and Importing Configuration................................................................................... 136
Managing System.................................................................................................................. 138
Upgrading the System Firmware ........................................................................................ 138
Restoring Default Settings.................................................................................................. 139

8
C H A P T E R 1
Introduction
Overview
Thank you for purchasing our product. If there is any question or request, please do not hesitate to
contact your dealer.
This manual is applicable to the following models:
DS-7204HGHI-SH, DS-7208HGHI-SH, DS-7216HGHI-SH; DS-7308HQHI-SH, DS-7316HQHI-SH; DS-
9008HQHI-SH, 9016HQHI-SH
This manual may contain several technically incorrect places or printing errors, and the content is
subject to change without notice. The updates will be added into the new version of this manual. We
will readily improve or update the products or procedures described in the manual.
Figure 1 DS-7208/7216HGHI-SH DVR
Figure 2 DS-7308/7316HQHI-SH DVR
Figure 3 DS-9008/9016HQHI-SH DVR

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Product Features
General
Connectable to HD-TVI and analog cameras;
Connectable to the Coaxitron camera/dome with long transmission distance;
Connectable to IP cameras from Hikvision for HDVR series;
Each channel supports dual-stream. Main stream supports up to 1080P resolution and sub-
stream supports up to WD1 resolution;
Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.
Encoding for both video stream and video & audio stream; audio and video synchronization
during composite stream encoding;
Watermark technology;
Local Monitoring
Simultaneous HDMI, VGA and CVBS outputs (no CVBS output for DS-7200 series);
HDMI output and VGA output at up to 1920*1080 resolution;
1/4/6/8/9/16 screen live view is supported, and the display sequence of screens is adjustable;
Live view screen can be switched in group and manual switch and automatic cycle live view
are also provided, the interval of automatic cycle can be adjusted;
Quick setting menu is provided for live view;
The selected live view channel can be shielded;
Motion detection, video-tampering detection, video exception alarm and video loss alarm
functions;
Privacy mask;
Several PTZ protocols supported; PTZ preset, patrol and pattern;
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse;
HDD Management
For DS-7200HGHI series, up to 2 SATA hard disks can be connected;
For DS-7300HQHI-SH series, 4 SATA hard disks and 1 eSATA disk can be connected;
For DS-9000HQHI-SH series, 8 SATA hard disks and 1 eSATA disk can be connected;
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected;
Support eSATA disks for recording or backup;
Support S.M.A.R.T. and bad sector detection;
Support HDD sleeping function;
HDD property: redundancy, read-only, read/write (R/W);
HDD group management;
HDD quota management; different capacity can be assigned to different channels;

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Recording and Playback
Holiday recording schedule configuration;
Cycle and non-cycle recording modes;
Normal and event video encoding parameters;
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm;
8 recording time periods with separated recording types;
Pre-record and post-record for motion detection triggered recording, and pre-record time for
schedule and manual recording;
Searching record files by events (alarm input/motion detection);
Customization of tags, searching and playing back by tags;
Locking and unlocking of record files;
Local redundant recording;
Searching and playing back record files by camera number, recording type, start time, end
time, etc.;
Smart playback to go through less effective information;
Zooming in for any area when playback;
Reverse playback of multi-channel;
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating by dragging the mouse on the progress bar;
Up to 16-ch synchronous playback at 1080P;
Backup
Export data by a USB, SATA or eSATA device;
Export video clips when playback;
Management and maintenance of backup devices;
Alarm and Exception
Configurable arming time of alarm input/output;
Alarm for video loss, motion detection, video tampering, abnormal signal, video
input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record
exception, HDD error, and HDD full, etc.;
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output;
Automatic restore when system is abnormal.
Other Local Functions
Manual and automatic video quality diagnostics;
Users can operate by mouse and remote control;
Three-level user management; admin user can create many operating account and define
their operating permission, which includes the permission to access any channel;
Completeness of operation, alarm, exceptions and log writing and searching;

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Manually triggering and clearing alarms;
Importing and exporting of configuration file of devices;
Getting cameras type information automatically.
Network Functions
1 self-adaptive 10M/100M network interface for DS-7204HGHI-SH; 1 self-adaptive
10M/100M/1000M network interface for other 7200/7300 series models; 2 self-adaptive
10M/100M/1000M network interface for 9000 series models;
IPv6 is supported;
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, iSCSI,
UPnP™ and HTTPS are supported;
Extranet access by HiDDNS.
Support access by EZVIZ Cloud P2P.
TCP, UDP and RTP for unicast;
Auto/Manual port mapping by UPnPTM
Remote search, playback, download, locking and unlocking the record files, and downloading
files broken transfer resume;
Remote parameters setup; remote import/export of device parameters;
Remote viewing of the device status, system logs and alarm status;
Remote keyboard operation;
Remote locking and unlocking of control panel and mouse;
Remote HDD formatting and program upgrading;
Remote system restart and shutdown;
Support upgrading via remote FTP server;
RS-232, RS-485 transparent channel transmission;
Alarm and exception information can be sent to the remote host;
Remotely start/stop recording;
Remotely start/stop alarm output;
Remote PTZ control;
Remote JPEG capture;
Two-way audio and voice broadcasting;
Embedded WEB server.
Development Scalability
SDK for Windows and Linux system;
Source code of application software for demo;
Development support and training for application system.

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Rear Panel
Figure 4 DS-7208HGHI-SH
No
.
Item
Description
1
VIDEO IN
BNC connectors for video input.
2
AUDIO IN
RCA connector for audio input.
3
AUDIO OUT
RCA connector for audio output.
4
VGA
DB15 connector for VGA output. Display local video
output and menu.
5
HDMI
HDMI video output connector.
6
USB Interface
Connect to USB mouse or USB flash memory
devices.
7
LAN Interface
Connector for LAN (Local Area Network).
8
RS-485 Interface
Connector for RS-485 devices.
9
Power Supply
DC 12V power supply.
10
Power Switch
Switch for turning on/off the device.
11
GND
Ground
12
Alarm IN/OUT
Connectors for alarm inputs and alarm outputs.

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Figure 5 DS-7316HQHI-SH
No.
Item
Description
1
VIDEO IN
BNC interface for TVI and analog video input.
2
VIDEO OUT
BNC connector for video output.
3
AUDIO IN
RCA connector
4
USB Port
Universal Serial Bus (USB) port for additional devices.
5
HDMI
HDMI video output connector.
6
VGA
DB15 connector for VGA output. Display local video
output and menu.
7
AUDIO OUT
RCA connector
8
Network Interface
Connector for network
9
RS-485 Interface
Connector for RS-485 devices. T+ and T- pins connect
to R+ and R- pins of PTZ receiver respectively.
D+, D- pin connects to Ta, Tb pin of controller. For
cascading devices, the first DVR’s D+, D- pin should be
connected with the D+, D- pin of the next DVR.
Connector for alarm input.
Connector for alarm output.
10
Power Supply
AC 100 ~ 240V power supply.
11
Power Switch
Switch for turning on/off the device.
12
GND
Ground
13
LINE IN
BNC connector for audio input.

14
14
eSATA
Connects external SATA HDD, CD/DVD-RW.
15
RS-232 Interface
Connector for RS-232 devices.

15
Figure 6 DS-9016HQHI-SH
No.
Item
Description
1
VIDEO IN
BNC interface for TVI and analog video input.
2
VIDEO OUT
BNC connector for video output.
3
AUDIO IN
RCA connector
4
USB Port
Universal Serial Bus (USB) port for additional devices.
5
HDMI
HDMI video output connector.
6
VGA
DB15 connector for VGA output. Display local video
output and menu.
7
AUDIO OUT
RCA connector
8
Network Interface
Connector for network
9
RS-485 Interface
Connector for RS-485 devices. T+ and T- pins connect
to R+ and R- pins of PTZ receiver respectively.
D+, D- pin connects to Ta, Tb pin of controller. For
cascading devices, the first DVR’s D+, D- pin should be
connected with the D+, D- pin of the next DVR.
Connector for alarm input.
Connector for alarm output.
10
Power Supply
AC 100 ~ 240V power supply.
11
Power Switch
Switch for turning on/off the device.
12
GND
Ground

16
13
LINE IN
BNC connector for audio input.
14
eSATA
Connects external SATA HDD, CD/DVD-RW.
15
RS-232 Interface
Connector for RS-232 devices.

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Product Application Diagram
Figure 7 Product Application Diagram

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Operating Your DVR
There are numerous ways to navigate and operate your DVR. You may use the Front Panel
Controls, the included IR (Infrared) Remote, a Mouse and the Soft Keyboard.
Using the Front Panel Controls
Your DVR comes with built-in front panel controls, as shown in the following figure:
Figure 8 7200HGHI-SH Panel Controls
The controls on the front panel include:
1. Status Indicators:
•Power: Power indicator turns green when the power switch on the real panel is
turned on.
•Status: Status indicator blinks red when data is being read from or written to HDD.
•TX/RX: Tx/Rx indictor blinks green when network connection is functioning properly.
2. IR Receiver: Receiver for IR remote.
3. USB Interfaces: Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
Figure 9 7300HQHI-SH Panel Controls
The controls on the front panel include:
1. Status Indicators:
•Alarm: Alarm indicator turns red when a sensor alarm is detected.
•Ready: Ready indicator turns green when DVR is functioning properly.
•Status: Status indicator turns yellow when DVR is controlled by an IR remote.
Indicator turns red when controlled by a keyboard and purple when IR remote and
keyboard is used at the same time.
•HDD: HDD indicator blinks red when data is being read from or written to HDD.
•Power: Power indicator turns green when the power switch on the real panel is
turned on.
•TX/RX: TX/RX indictor blinks green when network connection is functioning properly.]
2. DVD-ROM: Slot for DVR-ROM.

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3. Alphanumeric/Control Buttons: Alphanumeric/Control buttons used in various menus of the
DVR. Alphanumeric-some uses include:
•Switching to the corresponding channel in Preview or PTZ Control mode.
•Inputting numbers and characters in Edit mode.
•Switching between different channels in Playback mode.
Control-some uses include:
•ESC Button: The ESC button is used to escape to the previous menu and to
arm/disarm the DVR in Preview mode.
•REC/SHOT Button: The REC/SHOT button is used to enter the Quick Schedule
Recording interface. If used when controlling a PTZ, pressing the REC/SHOT button
and then a Numeric button will call a PTZ preset.
•PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It
is also used to turn audio on/off in the Playback menu and auto scan in the PTZ
Control menu.
•ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the
PTZ Control menu.
•A/FOCUS+ Button: The A/FOCUS+ button is used to adjust focus in the PTZ
Control menu. It is also used to switch between input methods (upper and lowercase
alphabet, symbols and numeric input). It can also be used to clear entire masked
areas, such as in the Motion Detection and Privacy Mask menus.
•EDIT/IRIS+ Button: The EDIT/IRIS+ button is used to edit text fields. When editing
text fields, it will also function as a Backspace button to delete the character in front
of the cursor. On checkbox fields, pressing the EDIT/IRIS+ button will tick the
checkbox. In PTZ Control mode, the EDIT/IRIS+ button opens up the iris of the
camera. In Playback mode, it can be used to generate video clips for backup.
•MENU/WIPER Button: Pressing the MENU/WIPER button will return the user to the
Main menu (after successful login). Pressing and holding the button for 5 seconds
will turn off audible key beep. The MENU/WIPER button will also bring up Sensitivity
Interface settings. In PTZ Control mode, the MENU/WIPER button will start wiper (if
applicable).
•F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items
on the list. In PTZ Control mode, it will turn on/off PTZ light.
•F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also
bring up the Channel & OSD Position settings.
•MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch to
the control of spot output. In PTZ Control mode, it can be used to zoom the camera
out.
•PREV/FOCUS- Button: The PREV/FOCUS- button is used to switch between single
screen and multi-screen mode. In PTZ Control mode, it is used to adjust the focus in
conjunction with the A/FOCUS+ button. It can also be used to select entire masked
areas, such as in Motion Detection and Privacy Mask menus.
4. Direction/Enter Buttons:
•Direction Buttons: The Direction buttons are used to navigate between different
fields and items in menus. In playback mode, the Up and Down button is used to
fast-forward and rewind recorded video. The left and Right button will select the next