HIK VISION DS-7700NXI-I/S Series User manual

Network Video Recorder
User Manual

Network Video Recorder User Manual
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User Manual
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE
USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
DS-7700NXI-I/S
DS-7716NXI-I4/4S
DS-7732NXI-I4/4S
DS-7700NXI-I/P/S
DS-7716NXI-I4/16P/4S
DS-7732NXI-I4/16P/4S
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

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Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed
information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.

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TABLE OF CONTENTS
Chapter 1 Introduction...................................................................................................................16
1.1 Front Panel .......................................................................................................................16
1.2 IR Remote Control Operations .........................................................................................16
1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) ...........................17
1.2.2 Unpairing (Disabling) an IR Remote from a Device.................................................18
1.2.3 Troubleshooting ......................................................................................................21
1.3 USB Mouse Operation......................................................................................................22
1.4 Rear Panel ........................................................................................................................23
1.4.1 DS-7700NXI-I/S Series .............................................................................................23
1.4.2 DS-7700NXI-I/P/S Series..........................................................................................24
Chapter 2 Getting Started ..............................................................................................................25
2.1 Start up the Device...........................................................................................................25
2.2 Activate the Device ..........................................................................................................25
2.3 Configure Unlock Pattern for Login ..................................................................................26
2.4 Login to the Device...........................................................................................................27
2.4.1 Log in via Unlock Pattern.........................................................................................27
2.4.2 Log in via Password .................................................................................................28
2.5 Enter Wizard to Configure Basic Settings.........................................................................29
2.6 Enter Main Menu .............................................................................................................33
2.7 System Operation.............................................................................................................34
2.7.1 Log out.....................................................................................................................34
2.7.2 Shut Down the Device.............................................................................................34
2.7.3 Reboot the Device...................................................................................................35
Chapter 3 Camera Management ...................................................................................................36
3.1 Add the IP Cameras ..........................................................................................................36
3.1.1 Add the IP Camera Manually ..................................................................................36
3.1.2 Add the Automatically Searched Online IP Cameras ..............................................37
3.2 Manage Cameras for PoE Device .....................................................................................37
3.2.1 Add PoE Cameras ....................................................................................................37
3.2.2 Add Non-PoE IP Cameras ........................................................................................37
3.2.3 Configure PoE Interface ..........................................................................................38
3.3 Configure the Customized Protocols................................................................................39
Chapter 4 Camera Settings ............................................................................................................41

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4.1 Configure OSD Settings ...................................................................................................41
4.2 Configure Privacy Mask....................................................................................................42
4.3 Configure the Video Parameters......................................................................................43
4.4 Configure the Day/Night Switch.......................................................................................43
4.5 Configure Other Camera Parameters...............................................................................43
Chapter 5 Live View .......................................................................................................................45
5.1 Start Live View .................................................................................................................45
5.1.1 Digital Zoom ............................................................................................................46
5.1.2 3D Positioning .........................................................................................................46
5.1.3 Live View Strategy...................................................................................................47
5.2 Configure Live View Settings............................................................................................47
5.3 Configure Live View Layout..............................................................................................48
5.4 Configure Auto-Switch of Cameras ..................................................................................49
5.5 Configure Channel-Zero Encoding....................................................................................49
5.6 Use an Auxiliary Monitor..................................................................................................50
Chapter 6 PTZ Control ...................................................................................................................51
6.1 PTZ Control Wizard ..........................................................................................................51
6.2 Configure PTZ Parameters................................................................................................51
6.3 Set PTZ Presets, Patrols & Patterns ..................................................................................52
6.3.1 Set a Preset..............................................................................................................52
6.3.2 Call a Preset.............................................................................................................53
6.3.3 Set a Patrol ..............................................................................................................54
6.3.4 Call a Patrol .............................................................................................................55
6.3.5 Set a Pattern............................................................................................................56
6.3.6 Call a Pattern ...........................................................................................................57
6.3.7 Set Linear Scan Limits..............................................................................................57
6.3.8 Call Linear Scan .......................................................................................................58
6.3.9 One-touch Park .......................................................................................................58
6.4 Auxiliary Functions ...........................................................................................................59
Chapter 7 Storage............................................................................................................................61
7.1 Storage Device Management...........................................................................................61
7.1.1 Install the HDD ........................................................................................................61
7.1.2 Add the Network Disk .............................................................................................61
7.1.3 Configure eSATA for Data Storage ...........................................................................63
7.2 Storage Mode...................................................................................................................64

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7.2.1 Configure HDD Group .............................................................................................64
7.2.2 Configure HDD Quota..............................................................................................66
7.3 Recording Parameters ......................................................................................................67
7.3.1 Main Stream............................................................................................................67
7.3.2 Sub-Stream..............................................................................................................68
7.3.3 Picture .....................................................................................................................68
7.3.4 ANR..........................................................................................................................68
7.3.5 Configure Advanced Recording Settings .................................................................68
7.4 Configure Recording Schedule .........................................................................................69
7.5 Configure Continuous Recording .....................................................................................71
7.6 Configure Motion Detection Triggered Recording ...........................................................71
7.7 Configure Event Triggered Recording...............................................................................71
7.8 Configure Alarm Triggered Recording ..............................................................................72
7.9 Configure POS Event Triggered Recording .......................................................................72
7.10 Configure Picture Capture..............................................................................................73
7.11 Configure Holiday Recording and Capture.....................................................................73
7.12 Configure Redundant Recording and Capture ...............................................................74
Chapter 8 Disk Array......................................................................................................................76
8.1 Create Disk Array.............................................................................................................. 76
8.1.1 Enable RAID............................................................................................................. 76
8.1.2 One-Touch Creation ................................................................................................77
8.1.3 Manual Creation......................................................................................................77
8.2 Rebuild Array....................................................................................................................79
8.2.1 Configure Hot Spare Disk ........................................................................................79
8.2.2 Automatically Rebuild Array ...................................................................................79
8.2.3 Manually Rebuild Array...........................................................................................80
8.3 Delete Array .....................................................................................................................81
8.4 Check and Edit Firmware .................................................................................................81
Chapter 9 File Management ..........................................................................................................83
9.1 Search and Export Human Files .......................................................................................83
9.1.1 Search Human Files.................................................................................................83
9.1.2 Export Human Files .................................................................................................83
9.2 Search and Export Vehicle Files .......................................................................................84
9.2.1 Search Vehicle Files.................................................................................................84
9.2.2 Export Vehicle Files .................................................................................................85

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9.3 Search History Operation .................................................................................................86
9.3.1 Save Search Condition.............................................................................................86
9.3.2 Call Search History...................................................................................................86
Chapter 10 Playback .......................................................................................................................87
10.1 Playing Video Files .........................................................................................................87
10.1.1 Instant Playback ....................................................................................................87
10.1.2 Play Video .............................................................................................................87
10.1.3 Play Tag Files .........................................................................................................88
10.1.4 Play by Smart Search.............................................................................................89
10.1.5 Play Event Files......................................................................................................91
10.1.6 Play by Sub-periods...............................................................................................92
10.1.7 Play Log Files .........................................................................................................93
10.1.8 Play External File ...................................................................................................95
10.2 Playback Operations.......................................................................................................95
10.2.1 Normal/Important/Custom Video ........................................................................95
10.2.2 Set Play Strategy in Important/Custom Mode......................................................95
10.2.3 Edit Video Clips .....................................................................................................96
10.2.4 Switch between Main Stream and Sub-Stream ....................................................96
10.2.5 Thumbnails View...................................................................................................97
10.2.6 Fast View...............................................................................................................97
10.2.7 Digital Zoom ..........................................................................................................97
Chapter 11 Event and Alarm Settings..........................................................................................99
11.1 Configure Arming Schedule............................................................................................99
11.2 Configure Alarm Linkage Actions ...................................................................................99
11.2.1 Configure Auto-Switch Full Screen Monitoring...................................................100
11.2.2 Configure Audio Warning....................................................................................101
11.2.3 Notify Surveillance Center ..................................................................................101
11.2.4 Configure Email Linkage......................................................................................101
11.2.5 Trigger Alarm Output ..........................................................................................101
11.2.6 Configure PTZ Linkage .........................................................................................102
11.3 Configure Motion Detection Alarm..............................................................................103
11.4 Configure Video Loss Alarm.........................................................................................104
11.5 Configure Video Tampering Alarm...............................................................................104
11.6 Configure Sensor Alarms..............................................................................................105
11.6.1 Configure Alarm Input.........................................................................................105

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11.6.2 Configure One-Key Disarming.............................................................................106
11.6.3 Configure Alarm Output......................................................................................107
11.7 Configure Exceptions Alarm.........................................................................................109
11.8 Trigger or Clear Alarm Output Manually......................................................................110
Chapter 12 VCA Event Alarm.....................................................................................................112
12.1 Human Body Detection ................................................................................................112
12.2 Face Detection..............................................................................................................113
12.3 Vehicle Detection .........................................................................................................114
12.4 Line Crossing Detection................................................................................................115
12.5 Intrusion Detection ......................................................................................................117
12.6 Region Entrance Detection ..........................................................................................119
12.7 Region Exiting Detection ..............................................................................................120
12.8 Unattended Baggage Detection ...................................................................................122
12.9 Object Removal Detection ...........................................................................................123
12.10 Audio Exception Detection.........................................................................................124
12.11 Sudden Scene Change Detection ...............................................................................126
12.12 Defocus Detection......................................................................................................127
12.13 PIR Alarm....................................................................................................................127
12.14 Enable Smart Search ..................................................................................................128
Chapter 13 Smart Search ..............................................................................................................129
13.1 Face Search...................................................................................................................129
13.2 Vehicle Search ..............................................................................................................129
13.3 People Counting ...........................................................................................................130
13.4 Heat Map......................................................................................................................131
Chapter 14 Human Body Detection ...........................................................................................132
14.1 View Engine Status.......................................................................................................132
14.2 Human Body Search .....................................................................................................132
Chapter 15 POS Configuration....................................................................................................133
15.1 Configure POS Settings.................................................................................................133
15.1.1 Configure POS Connection..................................................................................133
15.1.2 Configure POS Text Overlay.................................................................................137
15.2 Configure POS Alarm....................................................................................................139
Chapter 16 Network Settings ......................................................................................................140
16.1 Configure TCP/IP Settings.............................................................................................140
16.2 Configuring Hik-Connect ..............................................................................................141