HIK VISION DS-2CD2D21G0/M-D/NF User manual

DS-2CD2D21G0/M-D/NF
Pinhole and Covert
Mini Network Cameras
User Manual

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bout this Manual
This Manual is applicable t the DS-2CD2D21G0/M-D/NF Pinh le and C vert Mini Netw rk Cameras.
The Manual includes instructi ns f r using and managing the pr duct. Pictures, charts, images and all ther inf rmati n
hereinafter are f r descripti n and explanati n nly. The inf rmati n c ntained in the Manual is subject t change, with ut
n tice, due t firmware updates r ther reas ns. Please find the latest versi n in the c mpany Web site.
Please use this user manual under the guidance f pr fessi nals.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND OUR COMPANY MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT
WILL OUR COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY
SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR
OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION
BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW.
OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE
PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Safety Instruction
These instructi ns are intended t ensure that the user can use the pr duct c rrectly t av id danger r pr perty l ss.
The precauti n measure is divided int “Warnings” and “Cauti ns”:
Notice:
If camera fails t synchr nize l cal time with that f the netw rk, y u need t set up camera time manually. Visit the
camera and enter system setting interface f r time setting.

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Warnings: Seri us injury r death may be caused if any f these warnings are neglected.
Cautions: Injury r equipment damage may be caused if any f these cauti ns are neglected.
W RNINGS! F ll w these safeguards t
prevent seri us injury r death.
C UTIONS! F ll w these precauti ns t
prevent p tential injury r material damage.
W RNINGS
•Please use a p wer adapter that can meet the safety extra l w v ltage (SELV) standard. S urce with 12 VDC r 24
VAC (depending n m del) acc rding t the IEC60950-1 and Limited P wer S urce standard.
•T reduce the risk f fire r electrical sh ck, d n t exp se this pr duct t rain r m isture.
•This installati n sh uld be made by a qualified service pers n and sh uld c nf rm t all l cal c des.
•Please install black ut equipment int the p wer supply circuit t address supply interrupti n.
•Make sure that the ceiling can supp rt m re than 50 (N) Newt n gravities if the camera is fixed t the ceiling.
•If the pr duct d es n t w rk pr perly, please c ntact y ur dealer r the nearest service center. Never attempt t
disassemble the camera y urself. (We shall n t assume any resp nsibility f r pr blems caused by unauth rized repair
r maintenance.)
C UTIONS!
•Make sure the p wer supply v ltage is c rrect bef re using the camera.
•D n t dr p the camera r subject it t physical sh ck.
•D n t t uch sens r m dules with fingers. If cleaning is necessary, use a clean cl th with a bit f ethan l and wipe it
gently. If the camera will n t be used f r an extended peri d f time, put n the lens cap t pr tect the sens r fr m dirt.
•D n t aim the camera lens at a str ng light such as the sun r an incandescent lamp. A str ng light can cause fatal
damage t the camera.
•The sens r may be burned ut by a laser beam, s when any laser equipment is being used, make sure that the
surface f the sens r n t be exp sed t the laser beam.
•D n t place the camera in extremely h t r c ld temperatures (refer t pr duct specificati n f r w rking temperature),
dusty r damp envir nment, and d n t exp se it t high electr magnetic radiati n.

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•T av id heat accumulati n, ensure there is g d ventilati n t the device.
•Keep the camera away fr m water and any liquids.
•While shipping, pack the camera in its riginal, r equivalent, packing materials r packing f the same texture.
•Impr per use r replacement f the battery may result in hazard f expl si n. Please use the manufacturer
rec mmended battery type.
NOTE: For cameras that support IR, you are required to pay attention to the following precautions to prevent
IR reflection:
•Dust r grease n the d me c ver will cause IR reflecti n. Please d n t rem ve the d me c ver film until the
installati n is finished. If there is dust r grease n the d me c ver, clean the d me c ver with a clean s ft cl th and
is pr pyl alc h l.
•Make certain the installati n l cati n d es n t have reflective surfaces f bjects t cl se t the camera. The IR light
fr m the camera may reflect back int the lens, causing reflecti n.
•The f am ring ar und the lens must be seated flush against the inner surface f the bubble t is late the lens fr m the
IR LEDS. Fasten the d me c ver t the camera b dy s that the f am ring and the d me c ver are attached
seamlessly.

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Table of Contents
Chapter 1 General ............................................................................................................................................................. 8
Chapter 2 Network Connection ........................................................................................................................................ 9
Chapter 3 Access to the Network Camera .................................................................................................................... 19
Chapter 4 Wi-Fi Settin s ................................................................................................................................................. 21
Chapter 5 Live View ........................................................................................................................................................ 30
Chapter 6 Network Camera Confi uration .................................................................................................................... 37

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Chapter 7 Network Settin s ............................................................................................................................................ 55
Chapter 8 Video/Audio Settin s ..................................................................................................................................... 76
Chapter 9 Ima e Settin s ............................................................................................................................................... 84

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Chapter 10 Event Settin s ................................................................................................................................................ 92
Chapter 11 Stora e Settin s .......................................................................................................................................... 137
Chapter 12 Playback ....................................................................................................................................................... 146
Chapter 13 Picture ........................................................................................................................................................... 148
Chapter 14 Application ................................................................................................................................................... 149

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Appendix 156

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Chapter 1 General
System Requirement
Operating System
•Micr s ft Wind ws XP SP1 and ab ve versi n
•CPU: 2.0 GHz r higher
•RAM: 1 GB r higher
•Display: 1024 × 768 res luti n r higher
•Web Br wser (F r cameras that supp rts plug-in free live view): Internet Expl rer 8-11, M zilla Firef x 30.0 and ab ve
versi n, and G gle Chr me 41.0 and ab ve versi n
NOTE :
»For Google Chrome 45 and above versions or Mozilla Firefox 52 and above versions that are plug-in free,
Picture and Playback functions are hidden.
»To use mentioned functions via a Web browser, change to their lower version, or change to Internet Explorer
8.0 and above version.
»For cameras that do NOT support plug-in free live view, Internet Explorer 8 - 11, Mozilla Firefox 30.0 - 51, and
Google Chrome 41.0 - 44.

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Chapter 2 Network Connection
NOTE :
»You shall acknowledge that the use of the product with Internet access might be under network security risks.
For avoidance of any network attacks and information leakage, please strengthen your own protection. If the
product does not work properly, please contact with your dealer or the nearest service center.
»To ensure the network security of the network camera, we recommend you to have the network camera
assessed and maintained periodically. You can contact us if you need such service.
Before you start:
•If y u want t set the netw rk camera via a LAN (L cal Area Netw rk), please refer t ection 2.1 Settin the Network
Camera over the LAN.
•If y u want t set the netw rk camera via a WAN (Wide Area Netw rk), please refer t ection 2.2 Settin the
Network Camera over the WAN.
Setting the Network Camera over a L N
Purpose:
T view and c nfigure the camera via a LAN, y u need t c nnect the netw rk camera in the same subnet as y ur
c mputer, and install the SADP r Hik-C nnect s ftware t search and change the IP f the netw rk camera.
NOTE: For detailed introduction to ADP, refer to Appendix 1.
Wiring over the L N
The f ll wing figures sh w the tw ways f cable c nnecti n f a netw rk camera and a c mputer:
Purpose:
•T test the netw rk camera, y u can directly c nnect the netw rk camera t the c mputer with a netw rk cable as
sh wn in Figure 2-1.
•Refer t the Figure 2-2 t set netw rk camera ver the LAN via a switch r a r uter.
Network Cable
or
Network Camera
Computer
Figure 1, C nnecting Directly

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Network Cable
Network Cable
or
or
Network Camera Computer
Figure 2, C nnecting via a Switch r a R uter
ctivating the Camera
Y u are required t activate the camera first by setting a str ng passw rd f r it bef re y u can use the camera. Activati n
via Web Br wser, Activati n via SADP, and Activati n via Client S ftware are all supp rted.
•ctivation via Web Browser
1. P wer n the camera, and c nnect the camera t the netw rk.
2. Input the IP address int the address bar f the web br wser, and click Enter t enter the activati n interface.
NOTE :
»The default IP address of the camera is 192.168.1.64.
»The computer and the camera should belong to the same subnet.
»For cameras with DHCP enabled by default, use the ADP software to search for the IP address.
Figure 3, Activati n via Web Br wser
3. Create a passw rd and input it int the passw rd field. A passw rd c ntaining a user name is n t all wed.

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STRONG P SSWORD RECOMMENDED – We highly rec mmend that y u create a str ng passw rd f
y ur wn ch sing (using a minimum f eight characters, including at least three f the f ll wing categ ries:
upper case letters, l wer case letters, numbers, and special characters) in rder t increase the security f
y ur pr duct. We als rec mmend that y u reset y ur passw rd regularly. Especially high security systems,
resetting the passw rd m nthly r weekly can better pr tect y ur pr duct.
4. C nfirm the passw rd.
5. Click OK t save the passw rd and enter the live view interface.
•ctivation via S DP Software
SADP s ftware is used f r detecting the nline device, activating the camera, and resetting the passw rd.
Get the SADP s ftware fr m the supplied disk r the fficial Web site, and install the SADP acc rding t the pr mpts.
F ll w the steps t activate the camera.
1. Run the SADP s ftware t search the nline devices.
2. Check the device status fr m the device list, and select the inactive device.
Figure 4, SADP Interface
NOTE: ADP software supports activating the camera in batches. ee the ADP software user manual for
details.
3. Create a passw rd and input the passw rd in the passw rd field, and c nfirm the passw rd. A passw rd c ntaining
a user name is n t all wed.
STRONG P SSWORD RECOMMENDED – We highly rec mmend that y u create a str ng passw rd f
y ur wn ch sing (using a minimum f eight characters, including at least three f the f ll wing categ ries:
upper case letters, l wer case letters, numbers, and special characters) in rder t increase the security f

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y ur pr duct. We als rec mmend that y u reset y ur passw rd regularly. Especially in high security
systems, resetting the passw rd m nthly r weekly can better pr tect y ur pr duct.
NOTE: You can enable the Hik-Connect service for the device during activation.
4. Click Activate t save the passw rd. Y u can check whether the activati n is c mpleted n the p p-up wind w. If
activati n failed, make sure that the passw rd meets the requirement and try again.
5. Change the device IP address t the same subnet with y ur c mputer by either m difying the IP address manually
r checking the Enable DHCP checkb x.
Figure 5, M dify the IP Address
6. Input the passw rd and click the Modify butt n t activate y ur IP address m dificati n. SADP supp rts batch IP
address m dificati n. Refer t the SADP user manual f r details.
•ctivation via Client Software
The client s ftware is versatile vide management s ftware f r multiple kinds f devices.
Get the client s ftware fr m the supplied disk r the fficial Web site, and install the s ftware acc rding t the pr mpts.
F ll w the steps t activate the camera.
1. Run the client s ftware and the c ntr l panel f the s ftware p ps up, as sh wn in the figure bel w.

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Figure 6, C ntr l Panel
2. Click the Device Management ic n t enter the Device Management interface, as sh wn in the figure bel w.
Figure 7, Device Management Interface
3. Check the device status fr m the device list, and select an inactive device.

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4. Click the ctivate butt n t p p up the Activati n interface.
5. Create a passw rd, input the passw rd in the passw rd field, and c nfirm the passw rd. A passw rd c ntaining a
user name is n t all wed.
STRONG P SSWORD RECOMMENDED – We highly rec mmend that y u create a str ng passw rd f
y ur wn ch sing (using a minimum f eight characters, including at least three f the f ll wing categ ries:
upper case letters, l wer case letters, numbers, and special characters) in rder t increase the security f
y ur pr duct. We als rec mmend that y u reset y ur passw rd regularly. Especially in a high security
system, resetting the passw rd m nthly r weekly can better pr tect y ur pr duct.
Figure 8, Activati n Interface (Client S ftware)
6. Click OK butt n t start activati n.
7. Click the Modify Netinfo butt n t p p up the Netw rk Parameter M dificati n interface, as sh wn in the figure
bel w.

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Figure 9, M difying the Netw rk Parameters
8. Change the device IP address t the same subnet as y ur c mputer by either m difying the IP address manually r
checking the Enable DHCP checkb x.
9. Input the passw rd t activate y ur IP address m dificati n.
(Optional) Setting Security Question
A security questi n is used t reset the admin passw rd when the admin user f rgets the passw rd.
The Admin user can f ll w the p p-up wind w t c mplete the security questi n settings during camera activati n, r the
admin user can g t the User Management interface t set up the functi n.
Setting the Network Camera over the W N
Purpose:
This secti n explains h w t c nnect the netw rk camera t a WAN with a static IP r a dynamic IP.
Static IP Connection
Before you start:
Please apply a static IP fr m an ISP (Internet Service Pr vider). With the static IP address, y u can c nnect the netw rk
camera via a r uter r c nnect it t the WAN directly.
•Connecting the Network Camera via a Router

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1. C nnect the netw rk camera t the r uter.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer t Secti n 2.1.2 f r detailed IP address
c nfigurati n f the netw rk camera.
3. Save the static IP in the r uter.
4. Set p rt mapping, e.g., 80, 8000, and 554 p rts. The steps f r p rt mapping vary acc rding t the different r uters.
Please call the r uter manufacturer f r assistance with p rt mapping.
NOTE: Refer to Appendix 2 for detailed information about port mapping.
5. Visit the netw rk camera thr ugh a Web br wser r the client s ftware ver the Internet.
Figure 10, Accessing the Camera thr ugh R uter with Static IP
•Connecting the Network Camera with Static IP Directly
Y u can als save the static IP in the camera and directly c nnect it t the Internet with ut using a r uter. Refer t
Secti n 2.1.2 f r detailed IP address c nfigurati n f the netw rk camera.
Figure 11, Accessing the Camera with Static IP Directly
Dynamic IP Connection
Before you start:
Please apply f r a dynamic IP fr m an ISP. With a dynamic IP address, y u can c nnect the netw rk camera t a m dem r
a r uter.
•Connecting the Network Camera via a Router
1. C nnect the netw rk camera t the r uter.
2. In the camera, assign a LAN IP address, the subnet mask, and the gateway. Refer t Secti n 2.1.2 f r detailed IP
address c nfigurati n f the netw rk camera.

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3. In the r uter, set the PPP E user name, passw rd and c nfirm the passw rd.
4. Set p rt mapping. E.g., 80, 8000, and 554 p rts. The steps f r p rt mapping vary depending n different r uters.
Please call the r uter manufacturer f r assistance with p rt mapping.
NOTE: Refer to Appendix 2 for detailed information about port mapping.
5. Apply a d main name fr m a d main name pr vider.
6. C nfigure the DDNS settings in the setting interface f the r uter.
7. Visit the camera via the applied d main name.
•Connecting the Network Camera via a Modem
This camera supp rts the PPP E aut dial-up functi n. The camera gets a public IP address by ADSL dial-up after the
camera is c nnected t a m dem. Y u need t c nfigure the PPP E parameters f the netw rk camera. Refer t
ection 7.1.3 Confi urin PPPoE Settin s f r detailed c nfigurati n.
Figure 12, Accessing the Camera with Dynamic IP
NOTE: The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after
rebooting the camera. To solve the inconvenience of a dynamic IP, you need to get a domain name
from the DDN provider (e.g., DynDns.com). Please follow the steps below for normal domain name
resolution and private domain name resolution to solve the problem.
•Normal Domain Name Resolution
Figure 13, N rmal D main Name Res luti n
1. Apply a d main name fr m a d main name pr vider.

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2. C nfigure the DDNS settings in the DDNS Settings interface f the netw rk camera. Refer t ection 7.1.2
Confi urin DDNS Settin s f r detailed c nfigurati n.
3. Visit the camera via the applied d main name.

19
Chapter 3 ccess to the Network Camera
ccessing by Web Browsers
NOTE :
»For certain camera models, HTTP is enabled by default and the camera creates an unsigned certificate
automatically. When you access to the camera the first time, the web browser prompts a notification about the
certificate issue.
»To cancel the notification, install a signed-certificate to the camera. For detailed operation, see 7.2.6 HTTP
ettings.
1. Open the Web br wser.
2. In the br wser address bar, input the IP address f the netw rk camera, and press the Enter key t enter the l gin
interface.
NOTE: The default IP address is 192.168.1.64. You are recommended to change the IP address to the same
subnet as your computer.
3. Input the user name and passw rd and click L gin.
NOTE:
»The admin user should configure the device accounts and user/operator permissions properly. Delete
unnecessary accounts and user/operator permissions.
»The IP address locks if the admin user performs seven failed password attempts (five attempts for the
user/operator).
Figure 14, L gin Interface
4. Click Login.
5. (Opti nal) Install the plug-in bef re viewing the live vide and perating the camera. F ll w the installati n pr mpts t
install the plug-in
NOTE: For cameras that support plug-in free live view, if you are using Google Chrome v45 or above or
Mozilla Firefox v52 or above, plug-in installation is not required, but Picture and Playback functions are
hidden. To use these functions via a Web browser, change to their lower version, or use Internet
Explorer v8.0 or above.