HIK VISION DS-2CD3356G2-IS User manual

Turret Network Camera
Quick Start Guide

© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All
rights reserved.
About this Manual
The Manual includes instructions for using and managing the
Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to
rmware updates or other reasons. Please nd the latest version of
this Manual at the Hikvision website (http://www.hikvision.com/).
Please use this Manual with the guidance and assistance of
professionals trained in supporting the Product.
Trademarks Acknowledgment
and other Hikvision’s trademarks and logos are
the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their
respective owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED
“AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE
USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN
NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY
SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS
OF DOCUMENTATION, WHETHER BASED ON BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE
OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET
PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION

SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL
SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH
ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE
FOR ENSURING THAT YOUR USE CONFORMS TO THE
APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE,
FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING
WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL
PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER
PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR
ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT
OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION,
THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR
BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE
NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS
ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL
AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly ap-
proved by the party responsible for compliance could void the user’s
authority to operate the equipment.
FCC compliance: This equipment has been tested and found to com-
ply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories
too are marked with "CE" and comply therefore withthe
applicable harmonized European standards listed under
the the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with
this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.
recyclethis.info
2006/66/EC and its amendment 2013/56/EU (battery
directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European
Union. See the product documentation for specic battery
information. The battery is marked with this symbol, which
may include lettering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more
information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards require-
ments.

Cautions&Warnings
These instructions are intended to ensure that the user can
use the product correctly to avoid danger or property loss.
Laws and Regulations
The device should be used in compliance with local laws,
electrical safety regulations, and re prevention regulations.
Transportation
Keep the device in original or similar packaging while
transporting it.
Power Supply
The power source should meet limited power source or
PS2 requirements according to IEC 60950-1 or IEC 62368-
1 standard.
DO NOT connect multiple devices to one power adapter, to
avoid over-heating or re hazards caused by overload.
Make sure the plug is properly connected to the power
socket.
System Security
The installer and user are responsible for password and
security conguration.
Battery
This equipment is not suitable for use in locations where
children are likely to be present.
CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions
ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA
BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES
USAGÉES CONFORMÉMENT AUX INSTRUCTIONS
Improper replacement of the battery with an incorrect type
may defeat a safeguard (for example, in the case of some
lithium battery types).

Do not dispose of the battery into fire or a hot oven, or
mechanically crush or cut the battery, which may result in
an explosion.
Do not leave the battery in an extremely high temperature
surrounding environment, which may result in an explosion
or the leakage of ammable liquid or gas.
Do not subject the battery to extremely low air pressure,
which may result in an explosion or the leakage of
ammable liquid or gas.
Maintenance
If the product does not work properly, please contact your
dealer or the nearest service center. We shall not assume
any responsibility for problems caused by unauthorized
repair or maintenance.
A few device components (e.g., electrolytic capacitor)
require regular replacement. The average lifespan varies,
so periodic checking is recommended. Contact your dealer
for details.
Cleaning
Please use a soft and dry cloth when clean inside and
outside surfaces of the product cover. Do not use alkaline
detergents.
Using Environment
When any laser equipment is in use, make sure that the
device lens is not exposed to the laser beam, or it may burn
out.
DO NOT expose the device to high electromagnetic
radiation or dusty environments.
For indoor-only device, place it in a dry and well-ventilated
environment.
DO NOT aim the lens at the sun or any other bright light.

Make sure the running environment meets the requirement
of the device. The operating temperature shall be -30 °C to
60 °C (-22 °F to 140 °F), and the operating humidity shall
be 95% or less (no condensing).
DO NOT place the device in extremely hot, cold,
dusty or damp locations, and do not expose it to high
electromagnetic radiation.
White Light Illuminator (If supported)
Possibly hazardous optical radiation emitted from this
product.
DO NOT stare at operating light source. May be harmful to
the eyes.
Wear appropriate eye protection or DO NOT turn on the
white light when you assemble, install or maintain the
camera.
Emergency
If smoke, odor, or noise arises from the device, immediately
turn off the power, unplug the power cable, and contact the
service center.
Time Synchronization
Set up device time manually for the rst time access if the
local time is not synchronized with that of the network. Visit
the device via Web browse/client software and go to time
settings interface.
Installation
This camera series shares a similar structure. We take one
type among this series for demonstration.
Make sure the device is rmly secured to any wall or ceiling
mountings.
Be sure that there is enough space to install the device and
accessories.
Make sure that the device in the package is in good
condition and all the assembly parts are included.
Make sure that the wall is strong enough to withstand at
least 4 times the weight of the device and the mount.

The standard power supply is 12 VDC or PoE, please make
sure your power supply matches with your device.
Make sure that the power has been disconnected before
you wire, install, or disassemble the device.
Make sure that no reective surface is too close to the
device lens. The IR light from the device may reect back
into the lens causing reection.
CAUTION: Hot parts! Burned ngers when
handling the parts. Wait one-half hour after
switching off before handling parts. This
sticker is to indicate that the marked item can be hot and
should not be touched without taking care. For device with
this sticker, this device is intended for installation in a
restricted access location, access can only be gained by
service persons or by users who have been instructed
about the reasons for the restrictions applied to the location
and about any precautions that shall be taken.
Symbols and Marks
Notice
Warning
Forbidden
Correct
Incorrect
Turn to page A and continue.
i. Not necessarily included accessory.
ii. Variable accessory amount.
iii. Skip this step if not required.

MicroSD card
Grounding
Functional Grounding
Disposal
Purchase separately
Other situations
Other situations omitted
Waterproof
Skip this step if not necessary

1. 2.
4.
3.
5.
1

2

*
1x
1x1x
1x 1x
1x
*
2x
T20
*
T10
3

1.1
1.2
T10
1
4

*
1.3 microSD
T10
5

2.1
Ø5.5mm
Ø40mm
A
B
2.1
Ø5.5mm
6

2.2
AB
5.0
7

2.3
2
8

2.4
9

10