HIK VISION DS-2DF5220S-DE4/Ww User manual

Network Speed Dome
User Manual
UD.6L0201D1827A01

User Manual of Network Speed Dome
© Hikvision
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User Manual
COPYRIGHT © 2015 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to 5-inch, 6.5-inch, 7-inch IR and 8-inch IR Network Speed Dome.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.

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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For
more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger
or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to prevent
potential injury or material damage.
Warnings:
Please adopt the power adapter which can meet the safety extra low voltage (SELV) standard. The
power consumption cannot be less than the required value.
Do not connect several devices to one power adapter as an adapter overload may cause
over-heating and can be a fire hazard.
When the product is installed on a wall or ceiling, the device should be firmly fixed.
To reduce the risk of fire or electrical shock, do not expose the indoor used product to rain or
moisture.
This installation should be made by a qualified service person and should conform to all the local
codes.
Please install blackouts equipment into the power supply circuit for convenient supply
interruption.
If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble the product yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
Please do not look directly into the laser light within 6 meters because laser is hazardous to
humans.

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Cautions:
Make sure the power supply voltage is correct before using the product.
Do not drop the product or subject it to physical shock. Do not install the product on vibratory
surface or places.
Do not expose it to high electromagnetic radiating environment.
Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can
cause fatal damage to the product.
The sensor may be burned out by a laser beam, so when any laser equipment is being used, make
sure that the surface of the sensor not be exposed to the laser beam.
For working temperature, please refer to the specification manual for details.
To avoid heat accumulation, good ventilation is required for a proper operating environment.
While shipping, the product should be packed in its original packing.
Please use the provided glove when open up the product cover. Do not touch the product cover
with fingers directly, because the acidic sweat of the fingers may erode the surface coating of the
product cover.
Please use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do
not use alkaline detergents.
Improper use or replacement of the battery may result in hazard of explosion. Please use the
manufacturer recommended battery type.

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Table of Contents
Chapter 1 Overview....................................................................................................................9
1.1 System Requirement................................................................................................................9
1.2 Functions..................................................................................................................................9
Chapter 2 Network Connection ................................................................................................ 12
2.1 Setting the Network Speed Dome over the LAN....................................................................12
2.1.1 Wiring over the LAN ..........................................................................................................12
2.1.2 Activating the Speed Dome ...............................................................................................13
2.2 Setting the Network Speed Dome over the WAN ..................................................................19
2.2.1 Static IP Connection...........................................................................................................19
2.2.2 Dynamic IP Connection......................................................................................................20
Chapter 3 Access to the Network Speed Dome.........................................................................23
3.1 Accessing by Web Browsers...................................................................................................23
3.2 Accessing by Client Software .................................................................................................25
Chapter 4 Live View ................................................................................................................. 27
4.1 Power-up Action ....................................................................................................................27
4.2 Live View Page ....................................................................................................................... 27
4.3 Starting Live View ..................................................................................................................28
4.4 Recording and Capturing Pictures Manually ..........................................................................31
4.5 Operating PTZ Control............................................................................................................31
4.5.1 PTZ Control Panel...............................................................................................................31
4.5.2 Setting / Calling a Preset ....................................................................................................32
4.5.3 Setting / Calling a Patrol.....................................................................................................34
4.5.4 Setting / Calling a Pattern ..................................................................................................36
4.6 Configuring Live View Parameters .........................................................................................37
Chapter 5 PTZ Configuration.....................................................................................................38
5.1 Configuring Initial Position.....................................................................................................38
5.2 Configuring Basic PTZ Parameters..........................................................................................38
5.3 Configuring PTZ Limits ...........................................................................................................40
5.4 Configuring Scheduled Tasks..................................................................................................41
5.5 Configuring Park Actions........................................................................................................43
5.6 Configuring Privacy Mask.......................................................................................................44
5.7 Configuring Smart Tracking ....................................................................................................45
5.8 Configuring PTZ Control Priority ............................................................................................46
5.9 Clearing PTZ Configurations ...................................................................................................47
Chapter 6 Speed Dome Configuration ......................................................................................48
6.1 Configuring Local Parameters ................................................................................................48
6.2Configuring Time Settings......................................................................................................49
6.3 Configuring Network Settings ................................................................................................52

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6.3.1 Configuring TCP/IP Settings ...............................................................................................52
6.3.2 Configuring Port Settings ...................................................................................................54
6.3.3 Configuring PPPoE Settings................................................................................................54
6.3.4 Configuring DDNS Settings.................................................................................................55
6.3.5 Configuring SNMP Settings ................................................................................................ 57
6.3.6 Configuring 802.1X Settings...............................................................................................59
6.3.7 Configuring QoS Settings ...................................................................................................60
6.3.8 Configuring FTP Settings ....................................................................................................61
6.3.9 Configuring UPnP™ Settings ..............................................................................................62
6.3.10 Configuring NAT (Network Address Translation) Settings..............................................63
6.3.11 Configuring Email Settings.............................................................................................63
6.3.12 Configuring HTTPS Settings ...........................................................................................65
6.4 Configuring Video and Audio Settings ...................................................................................68
6.4.1 Configuring Video Settings ................................................................................................68
6.4.2 Configuring Audio Settings ................................................................................................69
6.4.3 Configuring ROI Settings ....................................................................................................70
6.5 Configuring Image Settings ....................................................................................................72
6.5.1 Configuring Display Settings ..............................................................................................72
6.5.2 Configuring OSD Settings...................................................................................................79
6.5.3 Configuring Text Overlay Settings ......................................................................................80
6.6 Configuring and Handling Alarms ..........................................................................................81
6.6.1 Configuring Motion Detection ...........................................................................................81
6.6.2 Configuring Video Loss Alarm............................................................................................86
6.6.3 Configuring Video Tampering Alarm .................................................................................86
6.6.4 Configuring External Alarm Input ......................................................................................87
6.6.5 Configuring Alarm Output .................................................................................................89
6.6.6 Handling Exception ............................................................................................................90
6.6.7 Detecting Audio Exception ................................................................................................91
6.6.8 Configuring Dual-VCA ........................................................................................................ 92
6.6.9 Configuring Intrusion Detection ........................................................................................92
6.6.10 Configuring Line Crossing Detection..............................................................................94
6.6.11 Configuring Face Detection ...........................................................................................96
6.6.12 Region Entrance Detection ............................................................................................97
6.6.13 Region Exiting Detection ...............................................................................................98
Chapter 7 Record Settings ........................................................................................................99
7.1 Configuring NAS Settings .......................................................................................................99
7.2 Initializing and Configuring Storage .....................................................................................100
7.3 Configuring Recording Schedule ..........................................................................................101
7.4 Configuring Snapshot Settings .............................................................................................105
Chapter 8 Playback................................................................................................................. 107
Chapter 9 Log Searching ......................................................................................................... 111
Chapter 10 Others .................................................................................................................... 112

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10.1 Managing User Accounts .....................................................................................................112
10.2 Configuring Authentication..................................................................................................114
10.3 Configuring Anonymous Visit ..............................................................................................114
10.4 Configuring IP Address Filter................................................................................................115
10.5 Configuring Security Service Settings...................................................................................116
10.6 Viewing Device Information ................................................................................................116
10.7 Maintenance........................................................................................................................116
10.7.1 Rebooting the Speed Dome.........................................................................................116
10.7.2 Restoring Default Settings ...........................................................................................117
10.7.3 Importing/Exporting Configuration File ......................................................................117
10.7.4 Upgrading the System..................................................................................................118
10.8 Configuring RS-485 ..............................................................................................................119
10.9 Configuring Supplement Light .............................................................................................119
10.10 Configuring Remote Connection......................................................................................120
Appendix ....................................................................................................................................... 121
Appendix 1 SADP Software Introduction..........................................................................................121
Appendix 2 Port Mapping.................................................................................................................123
Appendix 3 Statics, Interference Lightning and Surge Protection ....................................................125
Appendix 4 Waterproof ....................................................................................................................129
Appendix 5 Bubble Maintenance .....................................................................................................130
Appendix 6 RS485 Bus Connection...................................................................................................131
Appendix 7 24VAC Wire Gauge & Transmission Distance ................................................................134
Appendix 8 12VDC Wire Gauge & Transmission Distance................................................................135
Appendix 9 Table of Wire Gauge Standards .....................................................................................136
Appendix 10 Alarm In/Out Connections ..........................................................................................137

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Chapter 1 Overview
1.1 System Requirement
System requirement of web browser accessing is as follows:
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 8.0 and above version, Apple Safari 5.02 and above
version, Mozilla Firefox 5 and above version and Google Chrome 18 and above
versions.
1.2 Functions
The functions vary depending on the models of speed dome.
Limit Stops
The dome can be programmed to move within the limit stops (left/right, up/down).
Scan Modes
The dome provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and
panorama scan.
Preset Freezing
This feature freezes the scene on the monitor when the dome is moving to a preset.
This allows for smooth transition from one preset scene to another. It also
guarantees that masked area will not be revealed when the dome is moving to a
preset.
Presets
A preset is a predefined image position. When the preset is called, the dome will
automatically move to the defined position. The presets can be added, modified,
deleted and called.
Label Display
The on-screen label of the preset title, azimuth/elevation, zoom, time and dome
name can be displayed on the monitor. The displays of time and speed dome name
can be programmed.
Auto Flips
In manual tracking mode, when a target object goes directly beneath the dome, the
video will automatically flips 180 degrees in horizontal direction to maintain
continuity of tracking. This function can also be realized by auto mirror image

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depending on different camera models.
Privacy Mask
This function allows you to block or mask certain area of a scene, for preventing the
personal privacy from recording or live viewing. A masked area will move with pan
and tilt functions and automatically adjust in size as the lens zooms telephoto and
wide.
3D Positioning
In the client software, use the left key of mouse to click on the desired position in the
video image and drag a rectangle area in the lower right direction, then the dome
system will move the position to the center and allow the rectangle area to zoom in.
Use the left key of mouse to drag a rectangle area in the upper left direction to move
the position to the center and allow the rectangle area to zoom out.
Proportional Pan/Tilt
Proportional pan/tilt automatically reduces or increases the pan and tilt speeds
according to the amount of zoom. At telephoto zoom settings, the pan and tilt
speeds will be slower than at wide zoom settings. This keeps the image from moving
too fast on the live view image when there is a large amount of zoom.
Auto Focus
The auto focus enables the camera to focus automatically to maintain clear video
images.
Day/Night Auto Switch
The speed domes deliver color images during the day. And as light diminishes at night,
the speed domes switch to night mode and deliver black and white images with high
quality.
Slow Shutter
In slow shutter mode, the shutter speed will automatically slow down in low
illumination conditions to maintain clear video images by extending the exposure
time. The feature can be enabled or disabled.
Backlight Compensation (BLC)
If you focus on an object against strong backlight, the object will be too dark to be
seen clearly. The BLC (Backlight Compensation) function can compensate light to the
object in the front to make it clear, but this causes the over-exposure of the
background where the light is strong.
Wide Dynamic Range (WDR)
The wide dynamic range (WDR) function helps the camera provide clear images even
under back light circumstances. When there are both very bright and very dark areas
simultaneously in the field of view, WDR balances the brightness level of the whole
image and provide clear images with details.
This feature varies depending on speed dome models.
White Balance (WB)
White balance can remove the unrealistic color casts. White balance is the white
rendition function of the camera to adjust the color temperature according to the

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environment automatically.
Patrol
A patrol is a memorized series of pre-defined preset function. The scanning speed
between two presets and the dwell time at the preset are programmable.
Pattern
A pattern is a memorized series of pan, tilt, zoom, and preset functions. By default
the focus and iris are in auto status during the pattern is being memorized.
Power Off Memory
The dome supports the power off memory capability with the predefined resume
time. It allows the dome to resume its previous position after power is restored.
Time Task
A time task is a preconfigured action that can be performed automatically at a
specific date and time. The programmable actions include: auto scan, random scan,
patrol 1-8 ,pattern 1-4, preset 1-8,frame scan, panorama scan, tilt scan, day, night,
reboot, PT adjust, Aux Output, etc.
Park Action
This feature allows the dome to start a predefined action automatically after a period
of inactivity.
User Management
The dome allows you to edit users with different levels of permission, in the admin
login status. Multiple users are allowed to access and control the same network
speed dome via network simultaneously.
3D Digital Noise Reduction
Comparing with the general 2D digital noise reduction, the 3D digital noise reduction
function processes the noise between two frames besides processing the noise in
one frame. The noise will be much less and the video will be clearer.
Dual-VCA
Combine the detected VCA information into the video stream, which can be used for
the second-time analysis on the back-end device.

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Chapter 2 Network Connection
You shall acknowledge that the use of the product with Internet access might be
under network security risks. For avoidance of any network attacks and
information leakage, please strengthen your own protection. If the product does
not work properly, please contact with your dealer or the nearest service center.
To ensure the network security of the speed dome, we recommend you to have
the speed dome assessed and maintained termly. You can contact us if you need
such service.
Before you start:
If you want to set the network speed dome via a LAN (Local Area Network),
please refer to Section 2.1 Setting the Network Speed Dome over the LAN.
If you want to set the network speed dome via a WAN (Wide Area Network),
please refer to Section 2.2 Setting the Network Speed Dome over the WAN.
2.1 Setting the Network Speed Dome over the LAN
Purpose:
To view and configure the speed dome via a LAN, you need to connect the network
speed dome in the same subnet with your computer, and install the SADP or client
software to search and change the IP of the network speed dome.
For the detailed introduction of SADP, please refer to Appendix 1.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network speed
dome and a computer:
Purpose:
To test the network speed dome, you can directly connect the network speed
dome to the computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network speed dome over the LAN via a switch
or a router.

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Network Cable
Figure 2-1 Connecting Directly
Speed Dome
Network Cable
Switch or Router
PC
Network Cable
Figure 2-2 Connecting via a Switch or a Router
2.1.2 Activating the Speed Dome
Purpose:
You are required to activate the speed dome first before you can use the speed
dome.
Activation via Web Browser, Activation via SADP, and Activation via client software
are supported. In the following sections, activation via web browser and SADP will be
taken as examples. You may refer to the user manual of the speed dome for the
details of activation via client software.
Activation via Web Browser
Steps:
1. Power on the speed dome, and connect the speed dome to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to
enter the activation interface.
The default IP address of the speed dome is 192.168.1.64.

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Figure 2-3 Activation Interface(Web)
3. Create a password and input the password into the password field.
STRONG PASSWORD RECOMMENDED–We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the
high security system, resetting the password monthly or weekly can
better protect your product.
4. Confirm the password.
5. Click OK to activate the speed dome and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the device, and
resetting the password.
Get the SADP software from the supplied disk or the official website, and install the
SADP according to the prompts. Follow the steps to activate the speed dome.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select an inactive device.

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Figure 2-4 SADP Interface
3. Create a password and input the password in the password field, and confirm the
password.
STRONG PASSWORD RECOMMENDED–We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the
high security system, resetting the password monthly or weekly can
better protect your product.
4. Click OK to save the password.
You can check whether the activation is completed on the popup window. If
activation failed, please make sure that the password meets the requirement
and then try again.
5. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.

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Figure 2-5 Modify the IP Address
6. Input the password and click the Save button to activate your IP address
modification.
Activation via Client Software
The client software is versatile video management software for multiple kinds of
devices.
Get the client software from the supplied disk or the official website, and install the
software according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the client software and the control panel of the software pops up, as shown
in the figure below.

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Figure 2-6 Control Panel
2. Click the Device Management icon to enter the Device Management interface,
as shown in the figure below.
Figure 2-7 Device Management Interface
3. Check the device status from the device list, and select an inactive device.
4. Click the Activate button to pop up the Activation interface.
5. Create a password and input the password in the password field, and confirm the
password.

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6. STRONG PASSWORD RECOMMENDED–We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high
security system, resetting the password monthly or weekly can better
protect your product.
Figure 2-8 Activation Interface
7. Click OK button to start activation.
8. Click the Modify Netinfo button to pop up the Network Parameter Modification
interface, as shown in the figure below.
Figure 2-9 Modifying the Network Parameters
9. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.
10. Input the password to activate your IP address modification.

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2.2 Setting the Network Speed Dome over the WAN
Purpose:
This section explains how to connect the network speed dome to the WAN with a
static IP or a dynamic IP.
2.2.1 Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP
address, you can connect the network speed dome via a router or connect it to the
WAN directly.
Connecting the network speed dome via a router
Steps:
1. Connect the network speed dome to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2
for detailed IP address configuration of the speed dome.
3. Save the static IP in the router.
4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary
depending on different routers. Please call the router manufacturer for assistance
with port mapping.
Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network speed dome through a web browser or the client software over
the internet.
Speed Dome
Network
Cable
Router with Static IP
PC
Network
Cable
Network
Cable
Internet
Figure 2-10 Accessing the Speed Dome through Router with Static IP
Connecting the network speed dome with static IP directly
You can also save the static IP in the speed dome and directly connect it to the
internet without using a router. Refer to Section 2.1.2 for detailed IP address
configuration of the speed dome.