HIK VISION DS-2TD2136-7 User manual

Camera
Thermal Network Bullet Camera
Quick Start Guide
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Quick Start Guide
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings,
pictures, graphs are the properties of Hangzhou Hikvision
Digital Technology Co., Ltd. or its subsidiaries (hereinafter
referred to be “Hikvision”). This user manual (hereinafter
referred to be “the Manual”) cannot be reproduced, changed,
translated, or distributed, partially or wholly, by any means,
without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to
the Manual.
About this Manual
This Manual is applicable to Thermal Network Bullet Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons.
Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of
professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are
the properties of Hikvision in various jurisdictions. Other
trademarks and logos mentioned below are the properties of
their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD
PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR
LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE
USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE
CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE
USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE
LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL
AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

FCC compliance: This equipment has been tested and found to
comply with the limits for Class A device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and
comply therefore with the applicable
harmonized European standards listed under the EMC Directive
2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as
unsorted municipal waste in the European
Union. For proper recycling, return this product
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

to your local supplier upon the purchase of equivalent new
equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of
as unsorted municipal waste in the European
Union. See the product documentation for
specific battery information. The battery is
marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling,
return the battery to your supplier or to a designated collection
point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and
“Cautions”
Warnings: Serious injury or death may occur if any of the
warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Warnings Follow these
Cautions Follow these
safeguards to prevent
precautions to prevent
serious injury or death.
potential injury or material
damage.
Warnings
● Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or
end-user.
● In the use of the product, you must be in strict compliance
with the electrical safety regulations of the nation and
region. Please refer to technical specifications for detailed
information.
● Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12
VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
● Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
● Please make sure that the plug is firmly connected to the
power socket. When the product is mounted on wall or
ceiling, the device shall be firmly fixed.
● If smoke, odor or noise rise from the device, turn off the
power at once and unplug the power cable, and then please
contact the service center.
Cautions
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

● Make sure the power supply voltage is correct before using
the camera.
● Do not drop the camera or subject it to physical shock.
● Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended
period, please replace the lens cap to protect the sensor
from dirt.
● Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the
same time.
● The sensor may be burned out by a laser beam, so when
any laser equipment is in using, make sure that the surface
of sensor will not be exposed to the laser beam.
● Do not place the camera in extremely hot, cold (the
operating temperature shall be between -40° C ~ 65° C), ,
dusty or damp locations, and do not expose it to high
electromagnetic radiation.
● To avoid heat accumulation, good ventilation is required for
operating environment.
● Keep the camera away from liquid while in use.
● While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
● Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating
environment and using history, so regular checking is
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

recommended for all the users. Please contact with your
dealer for more details.
● Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent
type only. Dispose of used batteries according to the
instructions provided by the battery manufacturer.
● If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume
any responsibility for problems caused by unauthorized
repair or maintenance.)
05004001070317
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Table of Contents
1 Appearance Description .............................................................. 9
1.1 Type I Camera Appearance ......................................... 9
1.2 Type II Camera Appearance ...................................... 10
1.3 Cable Description ....................................................... 11
2 Installation .................................................................................. 13
2.1 Memory Card Installation .......................................... 14
2.1.1 Type I Camera Memory Card Installation...... 14
2.1.2 Type II Camera Memory Card Installation..... 15
2.2 Wide Range Coverage for Different Specifications.. 17
2.3 Installing Camera ....................................................... 17
2.3.1 Installing Type I Camera ................................. 17
2.3.2 Installing Type II Camera ................................ 20
Installation of Network Cable Water-proof Jacket .. 24
3 Setting the Network Camera over the LAN ............................. 27
3.1 Wiring .......................................................................... 27
3.2 Activating the Camera................................................ 28
3.2.1 Activation via Web Browser ............................ 28
3.2.2 Activation via SADP Software......................... 29
3.3 Modifying the IP Address........................................... 31
4 Accessing via Web Browser ...................................................... 33
Appendix......................................................................................... 36
Frequently Asked Questions (FAQ).................................. 36
Device Running Error ................................................ 36
Device Upgrading...................................................... 36
Others ........................................................................ 36
Common Material Emissivity Reference ........................ 38
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

1 Appearance Description
There are two kinds of thermal network bullet cameras: Type I
bullet camera, and Type II bullet camera. The appearance
description of two cameras are shown below.
1.1 Type I Camera Appearance
The overview of Type I thermal network bullet camera
and its components are shown below:
Type I Camera Overview
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Sun Shield
Camera
Bracket Holder
Bracket Hinge
Junction Box Base
Cable Outlet
Memory Card Slot
Reset Button
Junction Box Cover
Sealing Interface
Bracket Arm
Type I Camera Components Overview
1.2 Type II Camera Appearance
The overview of Type II thermal network bullet camera is
shown in below:
Type II Camera Overview
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Sun Shield
Lens
Bracket
Reset Button
Memory Card Slot
Camera Components and Cables
1.3 Cable Description
Audio Output Interface
Audio Input Interface
Alarm Interface 2
Alarm Interface 1
Power Interface
Video Interface
Optical Fiber Interface
Network Interface
The bullet camera cables, including power cable, coaxial
video cable, alarm cable, and audio cable are shown
below. The Type I camera supports network cable and
optical fiber. The Type II camera supports network cable.
Cable Description
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Cable Description
Name
Description
Power Interface
24V AC and 12V DC are supported. For
12V DC power supply, make sure that
the positive/negative terminals are
connected correctly.
Network Interface
Connect to the LAN interface. PoE+ is
supported for type II camera. Use
switch that supports PoE+ function.
Alarm Interface
Two-way alarm input and alarm output
are supported.
Alarm In: IN1 and G/IN2 and G,
Alarm Out: 1A and 1B/2A and 2B.
Audio Interface
Audio In: Pickup
Audio Out: Loudspeaker
Video Interface
Local video signal output
● The cables may vary according to different models.
Here we list all types of cables for reference. Take the
actual product for the cables
● Alarm cables can be classified as 2-ch alarm input
and 2-ch alarm output. ALARM-IN1 and ALARM-IN2
are alarm input interfaces, and G indicates grounding
interface. (1A, 1B) and (2A, 2B) indicate two alarm
output interfaces.
● To reset the camera to default parameters, you need
to press and hold the RESET button and power on the
camera. After the power on of the camera, you must
still press and hold the Reset button for about 10
seconds.
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

2 Installation
Before you start:
● Do NOT drag the camera with its waterproof cables, or
the waterproof performance is affected.
● Make sure that there is no reflective surface too close
to the camera lens. The IR light from the camera may
reflect back into the lens causing reflection.
● Do NOT remove the protective film until you finish the
installation. For any dust or grease on the cover, clean
them with clean soft cloth and isopropyl alcohol.
For the camera that supports IR, mind the following
precautions to prevent IR reflection:
● Make sure that the wall is strong enough to withstand
eight times the weight of the camera and the bracket.
● Check the specification for the installation
environment.
● Make sure all the related equipment is power-off
during the installation.
● The standard power supply is 12V DC or 24V AC,
please make sure your power supply matches your
camera.
● Make sure the device in the package is in good
condition and all the assembly parts are included.
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Make sure you install the memory card in the same way
you disassemble the camera, so that the leak-free sealing
performance will not be affected.
2.1.1 Type I Camera Memory Card Installation
1. Unscrew the memory card slot cover and remove it.
Memory Card Cover
SD CARD
Memory Card
2.1 Memory Card Installation
Steps:
Removing Card Slot Cover (Type I Camera)
2. Insert the memory card into the memory card slot.
Inserting Memory Card (Type I Camera)
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

3. Cover the memory card slot and fix the screws on the
memory card slot cover.
2.1.2 Type II Camera Memory Card Installation
Steps:
1. Unscrew the memory card slot cover and remove it.
Memory Card Slot Cover
Removing Card Slot Cover (Type II Camera)
A rubber seal ring is on the top of the memory card slot
cover. Do NOT lose the ring for the waterproof
performance.
2. Insert the memory card into the memory card slot.
Inserting Memory Card (Type II Camera)
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

3. Cover the memory card slot and fix the screws on the
memory card slot cover.
Fixing Memory Card Slot Cover (Type II
Camera)
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

2.2 Wide Range Coverage for Different
Specifications
For fixed lens camera, the auto-focus function, and remote
manual focus function are not supported.
Select the proper installation site, and proper lens focal length
according to the Wide Range Coverage list below:
Wide Range Coverage
Lens (focal length)
7mm
10mm
15mm
25mm
35mm
50mm
75mm
Detection range (Vehicles)
631m
902m
1353m
2255m
3157m
4510m
6765m
Detection range (Humans)
206m
294m
441m
735m
1029m
1471m
2206m
Recognition range (Vehicles)
158m
225m
338m
564m
789m
1127m
1691m
Recognition range (Humans)
51m
74m
110m
184m
257m
368m
551m
Identification range (Vehicles)
79m
113m
169m
282m
395m
564m
846m
Identification range (Humans)
26m
37m
55m
92m
129m
184m
276m
This table is for reference only, and the actual detection range
may vary according to different camera settings, mounting
condition, monitor and so on.
2.3 Installing Camera
2.3.1 Installing Type I Camera
Before you start:
There are three methods of Type I camera installation: wall
mounting, ceiling mounting, and stand mounting.
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Wall Mounting Ceiling Mounting Stand Mounting
Type I Camera Installation Methods
Steps:
1. Loosen the screws on the junction box cover.
2. Draw the latches from the latch hole of the junction box and
take apart the cover from the junction box.
Latches
Latch Holes
Take Apart Junction Box
3. Attach the drill template (supplied) to the place where you
want to fix the camera, and then drill four screw holes
(recommended depth: 40mm) in the ceiling/wall according to
the drill template.
4. Drill a cable hole according to the A mark of the drill template.
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]

Ф10 mm
(0.39'')
Ф24 mm
(0.94'')
Drill Template (Type I Camera)
5. Align the hole of drill template with the screw hole of the
junction box base to place the junction box onto the wall.
6. Route the screw through the sealing ring, and fix the junction
box base on the wall with the screws.
Sealing Ring Screw
Installing Junction Box Base
7. Route the cables through the cable hole.
8. Insert the latches into the latch holes to fix the bracket and
camera with the junction box.
Available from A1 Security Cameras
www.a1securitycameras.com email: [email protected]