HIK VISION DS-2TD4137-25/W User manual

Thermal & Opcal Bi-spectrum PTZ Network
Camera
User Manual

Legal Informaon
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
Thermal & Opcal Bi-spectrum PTZ Network Camera User Manual
i

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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ii

Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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iii

Safety Instrucon
These instrucons are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulaons
• Use of the product must be in strict compliance with the local electrical safety regulaons.
Transportaon
• Keep the device in original or similar packaging while transporng it.
• Keep all wrappers aer unpacking them for future use. In case of any failure occurred, you need
to return the device to the factory with the original wrapper. Transportaon without the original
wrapper may result in damage on the device and the company shall not take any responsibilies.
• Do not drop the product or subject it to physical shock. Keep the device away from magnec
interference.
Power Supply
• Please purchase the charger by yourself. Input voltage should meet the Limited Power Source
(12 VDC, or 24 VAC) according to the IEC60950-1 standard. Please refer to technical
specicaons for detailed informaon.
• Make sure the plug is properly connected to the power socket.
• DO NOT connect mulple devices to one power adapter, to avoid over-heang or re hazards
caused by overload.
Baery
• Improper use or replacement of the baery may result in explosion hazard. Replace with the
same or equivalent type only. Dispose of used baeries in conformance with the instrucons
provided by the baery manufacturer.
• The built-in baery cannot be dismantled. Please contact the manufacture for repair if
necessary.
• For long-term storage of the baery, make sure it is fully charged every half year to ensure the
baery quality. Otherwise, damage may occur.
Maintenance
• If the product does not work properly, please contact your dealer or the nearest service center.
We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
• A few device components (e.g., electrolyc capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
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• Wipe the device gently with a clean cloth and a small quanty of ethanol, if necessary.
• If the equipment is used in a manner not specied by the manufacturer, the protecon provided
by the device may be impaired.
Using Environment
• Make sure the running environment meets the requirement of the device. The operang
temperature shall be -40°C to 60°C (-40°F to 140°F), and the operang humidity shall be 95% or
less, no condensing.
• DO NOT expose the device to high electromagnec radiaon or dusty environments.
• DO NOT aim the lens at the sun or any other bright light.
Emergency
• If smoke, odor, or noise arises from the device, immediately turn o the power, unplug the
power cable, and contact the service center.
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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Brief Descripon .................................................................................................................... 1
1.2 Funcon ................................................................................................................................. 1
Chapter 2 Device Acvaon and Accessing ................................................................................. 2
2.1 Acvate the Device via SADP ................................................................................................. 2
2.2 Acvate the Device via Browser ............................................................................................. 2
2.3 Login ...................................................................................................................................... 3
2.3.1 Install Plug-in ................................................................................................................. 3
2.3.2 Illegal Login Lock ........................................................................................................... 3
Chapter 3 Temperature Measurement ........................................................................................ 5
3.1 Noce ..................................................................................................................................... 5
3.2 Thermography Conguraon Flow Chart ............................................................................... 5
3.3 Automac Thermography ...................................................................................................... 6
3.3.1 Set Thermography Parameters ..................................................................................... 7
3.3.2 Set Normal Mode .......................................................................................................... 8
3.3.3 Set Expert Mode ........................................................................................................... 9
3.3.4 Set Thermography Rule ................................................................................................. 9
3.3.5 Point Thermography ................................................................................................... 11
3.3.6 Line Thermography ..................................................................................................... 11
3.3.7 Area Thermography .................................................................................................... 11
3.4 Manual Thermography ........................................................................................................ 11
3.5 Search History Temperature ................................................................................................ 12
Chapter 4 Fire Source Detecon ............................................................................................... 13
4.1 Fire Detecon Flow Chart .................................................................................................... 13
4.2 Recommended Scene .......................................................................................................... 14
4.3 Set the Presets ..................................................................................................................... 14
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4.4 Set Fire Detecon Parameters ............................................................................................. 16
Chapter 5 Behavior Analysis ..................................................................................................... 18
5.1 Flow Chart of Behavior Analysis ........................................................................................... 18
5.2 Set VCA Parameters ............................................................................................................. 19
5.3 Congure the Behavior Analysis .......................................................................................... 19
5.3.1 Set the Scene Tracking ................................................................................................ 20
5.3.2 Set Rules ..................................................................................................................... 20
5.3.3 Set the Scene Patrol .................................................................................................... 22
5.4 Advanced Conguraon ....................................................................................................... 22
Chapter 6 Event and Alarm ....................................................................................................... 24
6.1 Set Moon Detecon ........................................................................................................... 24
6.1.1 Normal Mode .............................................................................................................. 24
6.1.2 Expert Mode ............................................................................................................... 25
6.2 Set Video Tampering Alarm ................................................................................................. 26
6.3 Set Alarm Input .................................................................................................................... 27
6.4 Set Excepon Alarm ............................................................................................................. 28
6.5 Set Burning-Prevenon ........................................................................................................ 28
6.6 Detect Audio Excepon ........................................................................................................ 28
Chapter 7 Arming Schedule and Alarm Linkage ......................................................................... 30
7.1 Set Arming Schedule ............................................................................................................ 30
7.2 Linkage Method Sengs ...................................................................................................... 30
7.2.1 Trigger Alarm Output .................................................................................................. 30
7.2.2 FTP/NAS/Memory Card Uploading ............................................................................. 31
7.2.3 Send Email .................................................................................................................. 32
7.2.4 Nofy Surveillance Center .......................................................................................... 33
7.2.5 Trigger Recording ........................................................................................................ 33
Chapter 8 PTZ ........................................................................................................................... 34
8.1 PTZ Control .......................................................................................................................... 34
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8.2 Set Preset ............................................................................................................................. 36
8.2.1 Special Presets ............................................................................................................ 36
8.3 Set Patrol Scan ..................................................................................................................... 37
8.3.1 Set One-Touch Patrol .................................................................................................. 38
8.4 Set Paern Scan ................................................................................................................... 38
8.5 Set Linear Scan ..................................................................................................................... 39
8.6 Set Limit ............................................................................................................................... 39
8.7 Set Inial Posion ................................................................................................................ 40
8.8 Set Scheduled Tasks ............................................................................................................. 40
8.9 Set Park Acon ..................................................................................................................... 41
8.10 Set Privacy Mask ................................................................................................................ 41
8.11 Set Device Posion ............................................................................................................. 42
8.11.1 Set Manual Compass ................................................................................................. 42
8.11.2 Set Auto Compass ..................................................................................................... 43
8.12 Set Power O Memory ...................................................................................................... 43
8.13 Set PTZ Priority ................................................................................................................... 43
Chapter 9 Live View .................................................................................................................. 45
9.1 Live View Parameters ........................................................................................................... 45
9.1.1 Window Division ......................................................................................................... 45
9.1.2 Live View Stream Type ................................................................................................ 45
9.1.3 Enable and Disable Live View ...................................................................................... 45
9.1.4 View Previous/Next Page ............................................................................................ 45
9.1.5 Full Screen ................................................................................................................... 45
9.1.6 Light ............................................................................................................................ 46
9.1.7 Operate Wiper ............................................................................................................ 46
9.1.8 Lens Inializaon ........................................................................................................ 46
9.1.9 Track Manually ............................................................................................................ 47
9.1.10 Auxiliary Focus .......................................................................................................... 47
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9.1.11 Quick Set Live View ................................................................................................... 47
9.1.12 Lens Parameters Adjustment .................................................................................... 47
9.1.13 Conduct 3D Posioning ............................................................................................. 48
9.1.14 De-icing ..................................................................................................................... 48
9.1.15 Synchronize FOV ....................................................................................................... 48
9.2 Set Transmission Parameters ............................................................................................... 48
Chapter 10 Video and Audio ..................................................................................................... 50
10.1 Video Sengs .................................................................................................................... 50
10.1.1 Stream Type .............................................................................................................. 50
10.1.2 Video Type ................................................................................................................ 50
10.1.3 Resoluon ................................................................................................................. 51
10.1.4 Bitrate Type and Max. Bitrate ................................................................................... 51
10.1.5 Video Quality ............................................................................................................ 51
10.1.6 Frame Rate ................................................................................................................ 51
10.1.7 Video Encoding ......................................................................................................... 51
10.1.8 Smoothing ................................................................................................................. 53
10.1.9 Display VCA Info ........................................................................................................ 53
10.1.10 Audio Sengs ......................................................................................................... 54
10.1.11 Two-way Audio ........................................................................................................ 54
10.1.12 Set ROI .................................................................................................................... 55
10.2 Display Sengs .................................................................................................................. 56
10.2.1 Scene Mode .............................................................................................................. 56
10.2.2 Image Adjustment ..................................................................................................... 56
10.2.3 Image Adjustment (Thermal Channel) ...................................................................... 56
10.2.4 Exposure Sengs ...................................................................................................... 57
10.2.5 Focus ......................................................................................................................... 57
10.2.6 ABF ............................................................................................................................ 58
10.2.7 Day/Night Switch ...................................................................................................... 58
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10.2.8 Set Supplement Light ................................................................................................ 58
10.2.9 BLC ............................................................................................................................ 59
10.2.10 WDR ........................................................................................................................ 59
10.2.11 White Balance ......................................................................................................... 59
10.2.12 DNR ......................................................................................................................... 59
10.2.13 Defog ....................................................................................................................... 59
10.2.14 Set Laser Parameters .............................................................................................. 60
10.2.15 Set Palee ............................................................................................................... 60
10.2.16 Set Target Color ....................................................................................................... 60
10.2.17 DDE ......................................................................................................................... 62
10.2.18 Mirror ...................................................................................................................... 62
10.2.19 Video Standard ....................................................................................................... 62
10.2.20 Digital Zoom ............................................................................................................ 62
10.2.21 Local Video Output ................................................................................................. 63
10.3 OSD .................................................................................................................................... 63
10.4 Overlay Picture ................................................................................................................... 63
10.5 Set Manual DPC (Defecve Pixel Correcon) ..................................................................... 64
10.6 Set Picture in Picture .......................................................................................................... 64
Chapter 11 Video Recording and Picture Capture ...................................................................... 65
11.1 Storage Sengs ................................................................................................................. 65
11.1.1 Set Memory Card ...................................................................................................... 65
11.1.2 Set NAS ..................................................................................................................... 65
11.1.3 Set FTP ...................................................................................................................... 66
11.1.4 Set Cloud Storage ...................................................................................................... 66
11.2 Video Recording ................................................................................................................. 67
11.2.1 Record Automacally ................................................................................................ 67
11.2.2 Record Manually ....................................................................................................... 68
11.2.3 Playback and Download Video .................................................................................. 69
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11.3 Capture Conguraon ........................................................................................................ 69
11.3.1 Capture Automacally .............................................................................................. 69
11.3.2 Capture Manually ..................................................................................................... 70
11.3.3 View and Download Picture ...................................................................................... 70
Chapter 12 Network Sengs .................................................................................................... 71
12.1 TCP/IP ................................................................................................................................. 71
12.1.1 Mulcast Discovery ................................................................................................... 72
12.2 Port .................................................................................................................................... 72
12.3 Port Mapping ..................................................................................................................... 73
12.3.1 Set Auto Port Mapping .............................................................................................. 73
12.3.2 Set Manual Port Mapping ......................................................................................... 74
12.4 Mulcast ............................................................................................................................ 74
12.5 SNMP ................................................................................................................................. 74
12.6 Access to Device via Domain Name ................................................................................... 75
12.7 Access to Device via PPPoE Dial Up Connecon ................................................................ 75
12.8 Accessing via Mobile Client ................................................................................................ 76
12.8.1 Enable Hik-Connect Service on Camera .................................................................... 76
12.8.2 Set Up Hik-Connect ................................................................................................... 77
12.8.3 Add Camera to Hik-Connect ...................................................................................... 78
12.9 Set ISUP .............................................................................................................................. 79
12.10 Set ONVIF ......................................................................................................................... 79
12.11 Set HTTP Listening ........................................................................................................... 79
Chapter 13 System and Security ................................................................................................ 81
13.1 View Device Informaon .................................................................................................... 81
13.2 Search and Manage Log ..................................................................................................... 81
13.3 Import and Export Conguraon File ................................................................................ 81
13.4 Export Diagnose Informaon ............................................................................................. 82
13.5 Reboot ............................................................................................................................... 82
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13.6 Restore and Default ........................................................................................................... 82
13.7 Upgrade ............................................................................................................................. 82
13.8 Set Electric Current Limit ................................................................................................... 83
13.9 View Open Source Soware License .................................................................................. 83
13.10 Time and Date .................................................................................................................. 83
13.10.1 Synchronize Time Manually .................................................................................... 83
13.10.2 Set NTP Server ........................................................................................................ 83
13.10.3 Set DST .................................................................................................................... 84
13.11 Set RS-232 ........................................................................................................................ 84
13.12 Set RS-485 ........................................................................................................................ 84
13.13 Set Same Unit .................................................................................................................. 85
13.14 Security ............................................................................................................................ 85
13.14.1 Authencaon ........................................................................................................ 85
13.14.2 Security Audit Log ................................................................................................... 86
13.14.3 Set IP Address Filter ................................................................................................ 86
13.14.4 Set SSH .................................................................................................................... 87
13.14.5 Set HTTPS ................................................................................................................ 87
13.14.6 Set QoS .................................................................................................................... 88
13.14.7 Set IEEE 802.1X ....................................................................................................... 88
13.15 User and Account ............................................................................................................. 89
13.15.1 Set User Account and Permission ........................................................................... 89
Chapter 14 Appendix ................................................................................................................ 90
14.1 Common Material Emissivity Reference ............................................................................ 90
14.2 Device Command ............................................................................................................... 90
14.3 Device Communicaon Matrix .......................................................................................... 91
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xii

Chapter 1 Overview
1.1 Brief Descripon
Thermal & Opcal Bi-spectrum PTZ network camera, integrates the funcon of the decoder,
thermal camera, and the high-denion zoom camera. It performs temperature measurement,
dynamic re source detecon and other smart detecons in the remote surveillance of the power
system, metallurgy system, and petrochemical engineering, and so on. It is equipped with high-
sensivity IR detector and high-performance sensor. The device is able to measure object's
temperature at a high accuracy in real me. The pre-alarm system helps you discover unexpected
events immediately and protects your property.
1.2 Funcon
This secon introduces main funcons of the device.
Fire Detecon
Device can detect the dynamic re source in the scene and output pre-alarm and alarm to protect
the property.
Temperature Measurement
Device can measure the actual temperature of the spot being monitored. The device alarms when
temperature exceeds the temperature threshold value.
VCA
Device can do behavior analysis. Mulple rules can be congured for dierent requirements.
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Chapter 2 Device Acvaon and Accessing
To protect the security and privacy of the user account and data, you should set a login password
to acvate the device when access the device via network.
Note
Refer to the user manual of the soware client for the detailed informaon about the client
soware acvaon.
2.1 Acvate the Device via SADP
Search and acvate the online devices via SADP soware.
Before You Start
Access www.hikvision.com to get SADP soware to install.
Steps
1. Connect the device to network using the network cable.
2. Run SADP soware to search the online devices.
3. Check Device Status from the device list, and select Inacve device.
4. Create and input the new password in the password eld, and conrm the password.
Cauon
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case leers, lower case leers, numbers, and special characters) in
order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, reseng the password monthly or weekly can
beer protect your product.
5. Click OK.
Device Status changes into Acve.
6. Oponal: Change the network parameters of the device in Modify Network Parameters.
2.2 Acvate the Device via Browser
You can access and acvate the device via the browser.
Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address of the PC and device to the same segment.
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Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from
192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of
the PC to 192.168.1.100.
3. Input 192.168.1.64 in the browser.
4. Set device acvaon password.
Cauon
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
5. Click OK.
6. Input the acvaon password to log in to the device.
7. Oponal: Go to Conguraon → Network → Basic → TCP/IP to change the IP address of the
device to the same segment of your network.
2.3 Login
Log in to the device via Web browser.
2.3.1 Install Plug-in
You can access the device by installing plug-in.
Steps
1. Input IP address of the device in web browser and the login window will pop up.
2. Install the plug-in according to the prompt.
3. Open the web browser again and input IP address of the device.
4. Input user name and password, and click Login.
Help Get online help document of the device.
Logout You can exit safely.
2.3.2 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Conguraon → System → Security → Security Service , and enable Enable Illegal Login
Lock.
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With the funcon enabled, the device is locked if the admin user inputs the wrong password for 7
mes connuously when login, and other users inputs the wrong password for 5 mes
connuously when login.
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Chapter 3 Temperature Measurement
When you enable this funcon, the device measures the actual temperature of the scene. It alarms
when temperature exceeds the temperature threshold value.
3.1 Noce
This part introduces the noces of conguring temperature measurement funcon.
• The target surface should be as vercal to the opcal axis as possible. It is recommended that
the angle of oblique image plane should be less than 45°.
• The target image pixels should be more than 5 × 5.
• If mulple presets will be taken for temperature measurement, it is recommended to set the
patrol me above 20 s.
• Please select line thermography or area thermography for a certain area temperature
measurement. The point thermography is not recommended in case of deviaon occurred
during device movement to aect the accuracy of temperature measurement.
3.2 Thermography Conguraon Flow Chart
This part introduces the process of conguring temperature measurement.
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Figure 3-1 Thermography Conguraon Flow Chart
Note
Please refer to the Quick Start Guide for detail informaon of Installaon part in the ow chart.
3.3 Automac Thermography
Congure the temperature measurement parameters and temperature measurement rules. The
device can measure the actual temperature and output alarms when temperature exceeds the
alarm threshold value.
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3.3.1 Set Thermography Parameters
Congure the parameters of temperature measurement.
Before You Start
Go to Conguraon → System → Maintenance → VCA Resource Type , select Temperature
Measurement+Behavior Analysis.
Steps
1. Go to Conguraon → Local , enable Display Temperature Info. .
Display Temperature Info.
Select Yes to display temperature informaon on live view.
Display Temperature Info. on Capture
Select Yes to display temperature informaon on the capture.
Display Rule Info. on Capture
Select Yes to display rule informaon on the capture.
Enable Rules to display the rules informaon on live view.
2. Click Save.
3. Go to Conguraon → Temperature Measurement → Basic Sengs to congure parameters.
Enable Temperature Measurement
Check to enable temperature measurement funcon.
Enable Color-Temperature
Check to display Temperature-Color Ruler in live view.
Display Temperature Info. on Stream
Check to display temperature informaon on the stream.
Display Max./Min./Average Temperature
Check to display maximum/minimum/average temperature informaon on liveview when
the temperature measurement rule is line or area.
Posion of Thermometry Info
Select the posion of temperature informaon showed on the live view.
• Near Target: display the informaon beside the temperature measurement rule.
• Top Le: display the informaon on the top le of screen.
Add Original Data on Capture
Check to add data on alarm triggered capture of thermal channel.
Add Original Data on Stream
Check to add original data on thermal view.
Data Refresh Interval
It means the refresh interval of temperature informaon.
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