Hillyard TRIDENT EX20 User manual

86430360-A 10/02/18
by HILLYARD
EX20 Carpet Extractor
HIL56087
Operating Instructions (ENG)

2HIL56087 - Operators Manual - Trident EX20
Machine Data Label
Overview
This carpet extractor is an electrical powered carpet extractor intended for commercial use. The appliance sprays a
cleaning solution onto the carpet agitates the wet carpet, and then extracts the soiled solution back into the unit's
recovery tank. The appliance is fitted with and a hand tool for cleaning upholstery and stairs.
WARRANTY REGISTRATION
Register through your Authorized Trident Dealer.

3
Table of Contents
Machine Data Label. . . . . . . . . . . . . . . . . . . . . . . . . .2
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . .3
How To Use This Manual . . . . . . . . . . . . . . . . . . . . .4
Safety
Grounding Instructions . . . . . . . . . . . . . . . . . . . . . . .5
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . .6
HAZARD INTENSITY LEVEL. . . . . . . . . . . . . . . . . .8
Safety Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Operations
Technical Specifications . . . . . . . . . . . . . . . . . . . . .12
Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Drive Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Filling the Solution Tank . . . . . . . . . . . . . . . . . . . . .15
Machine Operation . . . . . . . . . . . . . . . . . . . . . . . . .17
Brush Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Accessory Tool Usage . . . . . . . . . . . . . . . . . . . . . .22
Maintenance
Periodic Maintenance . . . . . . . . . . . . . . . . . . . . . . .23
Daily / Regular Maintenance. . . . . . . . . . . . . . . . . .23
Service Schedule . . . . . . . . . . . . . . . . . . . . . . . . . .24
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .25
HIL56087 - Operators Manual - Trident EX20

4
How To Use This Manual
This manual contains the following sections:
• How to Use This Manual
•Safety
• Operations
• Maintenance
The HOW TO USE THIS MANUAL section will tell you
how to find important information for ordering correct
repair parts.
Parts may be ordered from authorized dealers. When
placing an order for parts, the machine model and
machine serial number are important. Refer to the
MACHINE DATA box which is filled out during the
installation of your machine. The MACHINE DATA box
is located on the inside of the front cover of this manual.
The model and serial number of your machine is on the
control panel support arm, located on the back of the
machine.
The SAFETY section contains important information
regarding hazardous or unsafe practices of the
machine. Levels of hazards are identified that could
result in product damage, personal injury, or severe
injury resulting in death.
The OPERATIONS section is to familiarize the operator
with the operation and function of the machine.
The MAINTENANCE section contains preventive main-
tenance to keep the machine and its components in
good working condition. They are listed in this general
order:
• Storage
• Maintenance
• Troubleshooting
NOTE: If a service or option kit is installed on your
machine, be sure to keep the KIT INSTRUCTIONS
which came with the kit. It contains replacement parts
numbers needed for ordering future parts.
NOTE: The manual part number is located on the
lower right corner of the front cover.
Model:
Date of Purchase:
Serial Number:
Dealer:
Address:
Phone Number:
Sales Representative:
HIL56087 - Operators Manual - Trident EX20

5
Safety
Electrical
In the USA this machine operates on a standard 15
amp 115 volt A.C. power circuit. The amp, hertz, and
voltage are listed on the data label found on each
machine. Using voltages above or below those
indicated on the data label will cause serious damage
to the motors
Extension Cords
If an extension cord is used, the wire size must be at
least one size larger than the power cord on the
machine, and must be limited to 50 feet (15.5m) in
length.
Grounding Instructions
This appliance must be grounded. If it should malfunc-
tion or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and
grounding plug. The plug must be inserted into an
appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordi-
nances.
This appliance is for use on a nominal 120-volt circuit,
and has a grounded plug that looks like the plug illus-
trated in Figure A. Atemporary adapter looks like
adapter illustrated in Figures B and C, may be used to
connect this plug to a 2-pole receptacle as shown in
Figure B if a properly grounded outlet is not available.
The temporary adapter should be used only until a
properly grounded outlet (FigureA) can be installed by
a qualified electrician. The green colored rigid ear, lug
or the like extending from the adapter must be
connected to a permanent ground such as a properly
grounded outlet box cover. Whenever the adapter is
used, it must be held in place by a metal screw
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service person
if you are in doubt as to whether the outlet is
properly grounded. Do not modify the plug
provided with the appliance - if it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
Le raccordement incorrect du conducteur de terre
d'équipement peut entraîner des risques d'électro-
cution. Vérifiez auprès d'un électricien qualifié ou
d'un responsable de l'entretien si vous avez
quelque doute que ce soit quant au raccordement à
la terre de votre prise murale. Ne modifiez pas la
fiche fournie avec l'appareil : si elle ne correspond
pas à la prise murale, faites installer une prise
adéquate par un électricien qualifié. Utilisez-le
uniquement sur des réceptacles protégés GFCI.
NOTE: In Canada, the use of a temporary adapter is
not permitted by the Canadian Electrical Code.
USING AN ADAPTOR
GROUNDING CONNECTION
Note: Adaptors are not allowed in Canada.
Outlet
Tab for Grounding
Outlet Box
FIGURE C
Grounded
FIGURE A
Adaptor
Screw
FIGURE B
Adaptor
Metal Screw
Grounded
Grounding Pin
HIL56087 - Operators Manual - Trident EX20

6
Safety
IMPORTANT SAFETY INSTRUCTIONS
When using this machine, basic precaution
must always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.
To reduce the risk of fire, electric shock, or injury:
Connect to properly grounded outlet. See Grounding Instructions.
Do not leave the machine unattended. Unplug machine from outlet when not in use and before maintenance or
service.
Use only indoors. Do not use outdoors or expose to rain.
Do not allow machine to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual. Use only manufacturer's recommended components and attachments.
Do not use damaged electrical cord or plug. Follow all instructions in this manual concerning grounding the
machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or dropped into water,
return it to an authorized service center.
Do not pull or carry machine by electrical cord, use as a handle, close a door on cord, or pull cord around edges or
corners.
Do not run machine over cord. Keep cord away from heated surfaces.
Do not unplug machine by pulling on cord. To unplug, grasp the electrical plug, not the electrical cord.
Do not handle the electrical plug or machine with wet hands.
Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce airflow.
This machine is intended for cleaning carpet only.
Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
This machine is not suitable for picking up health endangering dust.
Turn off all control before unplugging.
Do not operate this machine near flammable fluids, dust or vapors.
Maintenance and repairs must be done by qualified personnel.
If foam or liquid comes out of machine, switch off immediately.
READ AND SAVE THESE INSTRUCTIONS
HIL56087 - Operators Manual - Trident EX20

7
Safety
IMPORTANTES MESURES DE SÉCURITÉ
L’utilisation d’un appareil électrique demande certaines précautions:
LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER (CET APPAREIL).
Pour réduire les risques d’incendie, de choc électrique ou de
blessure:
Cet appareil ne doit être connecter qu a des prises ayant une sortie de terre.
Ne pas laisser l’appareil sans surveillance lorsqu’il est branché. Débrancher lorsque l’appareil n’est pas utilisé et
avant l’entretien.
Pour reduire les risques de choc electrique, ne pas utiliser à l exterieur et ne pas aspirer de matières humides.
Ne pas permettre aux enfants de jouer avec l’appareil. Une attention particulière est nécessaire lorsque l’appareil
est utilisé par des enfants ou à proximité de ces derniers.
Utiliser cet appareil conformément aux instructions du présent manuel uniquement. N'utiliser que les composants
et les accessoires conseillés par le fabricant.
Ne pas utiliser si le cordon ou la fiche est endommagé. Retourner l’appareil à un atelier de réparation s’il ne
fonctionne pas bien, s’il est tombé ou s’il a été endommagé, oublié à l’extérieur ou immergé.
Ne pas tirer soulever ou traîner l’appareil par le cordon. Ne pas utiliser le cordon comme une poignée, le coincer
dans l’embrasure d’unée porte ou l’appuyer contre des arêtes vives ou des coins. Ne pas faire rouler l’appareil sur
le cordon.
Garder le cordon à l’écart des surfaces chaudes.
Ne pas débrancher en tirant sur le cordon. Tirer plutôt la fiche.
Ne pas toucher la fiche ou l’appareil lorsque vos mains sont humides.
N’insérer aucun objet dans les ouvertures. Ne pas utiliser l’appareil lorsqu’une ouverture est bloquée. S’assure
que de la poussière, de la peluche, des cheveux ou d’autres matières ne réduisent pas le débit d’air.
Cette machine est destinée pour nettoyer le tapis seulement.
Ne pas aspirer de matiéres en combustion ou qui dégagent de la fumée, comme des cigarettes, des allumettes ou
des cendres chaudes.
Cette machine n’est pas adaptée au ramassage de poussières dangereuses.
Mettre toutes les commandes à la position ARRÊT avant de débrancher l’appareil.
Ne pas aspirer des liquides inflammables ou combustibles, comme de l’essence, et ne pas faire fonctionner dans
des endroits où peuvent se trouver de tels liquides.
L’entretien et les réparations de la machine doivent être effectuées par un personnel qualifié.
Si de la mousse ou du liquide sort de la machine, la mettre hors tension immédiatement.
CONSERVER CES INSTRUCTIONS
HIL56087 - Operators Manual - Trident EX20

8
Safety
The following symbols are used throughout this guide as indicated in their descriptions:
HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR SAFETY.
The level of hazard intensity is determined by the following definitions:
WARNING - Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION - Hazards or unsafe practices which could result in minor personal injury or product or property damage.
FOR SAFETY: To Identify actions which must be followed for safe operation of equipment.
Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper operating
condition. Following is information that signals some potentially dangerous conditions to the operator or the equip-
ment. Read this information carefully. Know when these conditions can exist. Locate all safety devices on the
machine. Please take the necessary steps to train the machine operating personnel.
FOR SAFETY:
DO NOT OPERATE MACHINE:
Unless Trained and Authorized.
Unless Operation Guide is Read and understood.
In Flammable or Explosive areas.
In areas with possible falling objects
WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the machine. Use
manufacturer approved replacement parts.
HIL56087 - Operators Manual - Trident EX20

9
Safety
Les symboles ci-dessous sont utilisés à travers ce manuel comme illustré dans leurs descriptions :
DEGRÉS DE RISQUES EN CAS DE DANGER
Il existe trois degrés de risques identifiés par les termes signalétiques –AVERTISSEMENT et ATTENTION
et POUR VOTRE SÉCURITÉ. Le degré de risque est défini de la manière suivante :
AVERTISSEMENT - Dangers ou méthodes dangereuses qui POURRAIENT provoquer de graves blessures ou entraîner
la mort.
ATTENTION - Dangers ou méthodes dangereuses qui pourraient provoquer des blessures légères ou une détérioration du
produit ou des biens immobiliers.
POUR VOTRE SÉCURITÉ : ce signe permet d’identifier les mesures de précaution à prendre pour assurer un bon
fonctionnement du matériel.
Rendre compte immédiatement d’une défaillance ou d’une détérioration de la machine. Ne pas utiliser la machine si celle-
ci ne fonctionne pas correctement. Lire soigneusement les informations ci-dessous signalant certains dangers potentiels
pour l’opérateur de la machine. L’opérateur doit être absolument au courant de ces dangers potentiels. Localiser tous les
dispositifs de sécurité sur la machine. Il est conseillé de prendre les mesures nécessaires pour former le personnel
opérateur.
POUR VOTRE SÉCURITÉ :
NE PAS MANOEUVRER LA MACHINE :
Lorsqu’on n’est pas expérimenté ou qualifié.
Lorsque le guide d’utilisation n’est pas été lu ou compris.
Dans des zones inflammables ou explosives.
Dans des zones où des objets peuvent tomber.
LORS DE L’ENTRETIEN DE LA MACHINE :
Éviter les pièces mobiles. Ne pas porter de vêtements, vestes, chemises ou manches vagues lors de l'entretien de
la machine. Utiliser les pièces de rechange approuvées par le fabricant.
HIL56087 - Operators Manual - Trident EX20

10
Safety
Safety Labels
NOTE: These drawings indicate the location of safety labels on the machine. If at any time the labels become
illegible, promptly replace them.
Emplacement De L'étiquette De Sécurité
REMARQUE : Ces dessins indiquent l'emplacement des étiquettes de sécurité sur la machine. Si, à tout
moment,les étiquettes deviennent illisibles, contactez votre représentant autorisé pour un remplacement
rapide.
RISK OF EXPLOSION. DO NOT USE OR PICK UP FLAMMABLE MATERIAL.
TO REDUCE THE RISK OF ELECTRIC SH OCK, USE INDOORS ONLY AND ALWAYS INSTALL
FLOAT BEFORE ANY WET P ICK-UP OPERATION. USE ONLY DETERGENT INTENDED
FOR CLEANING CARPETS.
RISQUE D'EXPLOSION. NE PAS UTILISER OU RAMASSER DES MATIÈRES INFLAMMABLES.
POUR RÉDUIRE LE R ISQUE D'ÉLECTROCUTION, UTIL ISERÀ L'INTÉRIEUR SEULEMENT ET
TOUJOURS INSTALLER LE F LOTTEUR AVANT TOUTE OPÉRATION DE RAMASSAGE DANS
DES CONDITIONS HUMIDES. UTILIS ER SEULEMENT DU DÉTERGENT CONÇU POUR LE
NETTOYAGE DES TAPIS.
WARNING LABEL INCLUDED ON
86429700 CONTROL PANEL LABEL
HIL56087 - Operators Manual - Trident EX20

11
Notes
HIL56087 - Operators Manual - Trident EX20

12
Operations
Technical Specifications
ITEM DIMENSION/CAPACITY
Electrical 115 V, 15 A, 60 HZ
Electric Propelling Motor (1) –1/4 hp DC (186 watts) with variable speed forward.
Drive system Transaxle unit variable speed Operating Speed: 0-100 ft/min
Electric Vacuum Motor (1) – 3 stage, 1 hp 99 cfm (2.80m?/min.)
Brush (1) 18” (45.8 cm)
Solution Pump 100 psi (6.9 bars), diaphragm style, demand pump
Solution Capacity 20 gallons (75 ltr)
Recovery Capacity 20 gallons (75 ltr)
Brush Speed 1000 RPM
Vacuum Shoe 22” (56 cm) wide, cast urethane floating and pivoting.
Wheels:
Front: (2) 4” dia. (10 cm) wheels by 2.5”
Rear: (2) 10” dia. (25 cm) wheels by 2”
Solution Spray 2 quick change jets
Power Cable 75’ (23m) (12 gauge)
HIL56087 - Operators Manual - Trident EX20

13
Operations
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
Cet appareil n'est pas prévu à l'usage des personnes (enfants y compris) avec des possibilités physiques,
sensorielles ou mentales réduites, ou le manque d'expérience et de connaissance, à moins qu'ils aient été
donnés la surveillance ou l'instruction au sujet de l'utilisation de l'appareil par une personne chargée de
leur sûreté. Des enfants devraient être dirigés pour s'assurer qu'ils ne jouent pas avec l'appareil.
ITEM MEASURE
Weight 215 lbs (98kg)
Length 51” (130 cm)
Height 44” (111 cm)
Width 22” (56 cm)
Length
Height
Width
SIDE VIEW FRONT VIEW
HIL56087 - Operators Manual - Trident EX20

14
Operations
Controls 1. Brush/Vac Shoe Lift Lever - Raises and lowers
both brush and vac shoe.
2. Electrical Cord
3. Main Power Switch - Turns On and Off the vac
motor/pump and machine.
4. Brush/Solenoid Knob - Enables the brush motor
and solution spray (only when propelling).
5. Speed Control Knob - Adjusts the forward drive
speed of the machine. (See Below)
6. Drive Motor Circuit Breaker - 6 amp, protects the
drive motor mechanism.
7. Vac Motor Circuit Breaker - 11 amp, protect
vacuum motor.
8. Brush Motor Circuit Breaker - 8 amp, protect
brush motor.
9. Solution Accessory Tool Hook-Up - Used for
various auxiliary cleaning tools.
10. Main Handle
11. Vacuum Accessory Tool Hook-Up - To use
accessory tool, remove hose from vac shoe and
attach to accessory tool adaptor. 8.608-908.0
12. Vac Shoe Assembly
Drive Controls
A. The speed the machine will travel is regulated by
the knob located on the center of control panel.
Turn the knob to the right to increase the speed
of the machine and to the left to decrease the
speed of the machine.
B. Squeezing the control lever will propel the
machine forward at the selected speed. Machine
will also engage the brush and spray if #4 is acti-
vated.
C. To move the machine backwards release the
control lever and then pull back on main handle
NOTE: The machine drive assembly is disengaged.
Do not pull back on the control lever
HIL56087 - Operators Manual - Trident EX20

15
Operations
Filling the Solution Tank
NOTE: Use clean bucket of water to fill solution tank.
Do not put defoamer, solvents, spotter or pre-spray chemicals in the solution tank.
Ne pas mettre d’antimousse, de solvants, de détacheur ou de produits chimiques de prépulvérisation dans
le réservoir à solution.
* Product Trademark Names
Suitable Chemicals Non-Compatible Chemicals
Alkalis Aldehydes
Detergents Aromatic Hydrocarbons
Hydroxides SP Butyls
Soaps Carbon Tetrachloride
Vinegar Clorox*
Chlorinated Bleaches
Chlorinated Hydrocarbons
Lysol*
Methyl Ethel Ketone (MEK)
Perchorethylene (perc)
Phenolics
Trichlorethylene
HIL56087 - Operators Manual - Trident EX20

16
Operations
Filling the Solution Tank - continued
1. Remove electrical cord from recovery tank.
2. Remove dome from solution tank.
3. Fill the solution tank with 20 gallons (75 ltr) of
water, that is no more than 140°F/60°C.
4. Add 20-40oz. (591ml-1183ml) of cleaning
chemical.
HIL56087 - Operators Manual - Trident EX20

17
Operations
5. Replace dome on solution tank.
Machine Operation
1. Plug cord into grounded outlet.
2. Adjust brush to proper setting (see Brush Adjust-
ment). Lower the brush.
3. Turn both the power and brush switches “ON”.
HIL56087 - Operators Manual - Trident EX20

18
Operations
Machine Operation - continued
4. Adjust speed control knob to desired speed.
5. Lower brush assembly to floor.
6. Depress lever to propel machine forward and to
activate the brush and spray.
HIL56087 - Operators Manual - Trident EX20

19
Operations
Brush Adjustment
For good operation the brush must skim the carpet.
1. Adjust the vacuum shoe assembly to 90°.
2. Adjust brush so that it is touching the carpet.
3. Raise handle to “Storage Position”.
4. Push down on squeegee assembly.
5. Adjust brush to correct height for carpet.
HIL56087 - Operators Manual - Trident EX20

20
Operations
Cleaning
1. Operate machine in parallel passes. Clean
perimeter last.
2. When turning the machine, turn “OFF” brush/
solution switch. Go slow over heavily soiled
carpet.
Foam! Turn off machine and add defoamer to
recovery tank only.
Mousse! Éteignez la machine et ajoutez le produit
antimousse au réservoir de récupération unique-
ment
3. Use right side of machine for cleaning against
walls.
Go slow over
heavily soiled
carpet
HIL56087 - Operators Manual - Trident EX20