Hisense RF21A3FSE User manual

Model:
RF21A3FSE
For questions about features, operation/performance, parts or service, call:
1-855-344-7367
Refrigerator Use & Care Guide

2
Thank you for choosing Hisense. We are sure you will find your new refrigerator a pleasure
to use. However, before you use the appliance, we recommend that you carefully read the
instructions, which provide details about installing and using the product. Please keep this
manual for future reference.
Table of Contents
3
4
3
YTEFASROTAREGIRFER
PARTS AND FEATURES
5
STNEMERIUQERNOITALLATSNI
Location Requirements 5
Electrical Requirements 5
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator 6
Door Removal 7
Level Refrigerator 9
Align Doors 9
REFRIGERATOR USE
9
Opening and Closing Doors 9
Using the Controls 10
Features 12
General Use Information 13
REFRIGERATOR CARE
13
Cleaning 13
Lights 14
Vacation and Moving Care 14
Reinstalling/Using Refrigerator Again 14
TROUBLESHOOTING
15
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3
Refrigerator Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
DANGER
WARNING
CAUTION
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others. All safety
messages will follow the safety alert symbol and either the word
“DANGER,” “WARNING” or “CAUTION.”
These words mean:
An imminently hazardous situation. You could be killed or seriously injured if you
don’t immediately follow instructions.
A potentially hazardous situation which, if not avoided, could result in death or
serious bodily injury.
A potentially hazardous situation which, if not avoided, may result in
moderate or minor injury.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
Important Safety Instructions
WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the
refrigerator, follow basic precautions, including the following:
•Ensure everyone using this appliance is familiar with its
operations and safety features.
•This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, unless supervised or properly
instructed.
•Plug into a grounded 3 prong outlet.
•Do not remove ground prong.
•Do not use an adapter.
•Do not use an extension cord.
•If the power supply cord is damaged, it must be replaced
by the manufacturer, its service agent or a similarly
qualified person to avoid a hazard.
•Disconnect power before servicing.
•Do not use electrical appliances inside the food storage
compartments of the refrigerator, unless they are of the
type recommended by the manufacturer.
•Replace all parts and panels before operating.
•Flammable refrigerant used. To be repaired only by
trained service personnel. Do not puncture refrigerant
tubing.
•Flammable refrigerant used. Dispose of properly in
accordance with federal or local regulations.
•Flammable refrigerant used. Follow handling
instructions carefully. Risk of fire or explosion due
to puncture of refrigerant tubing.
•Use nonflammable cleaner.
•Do not use mechanical devices or other means
to accelerate the defrosting process, other than
those recommended by the manufacturer.
•Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
•CAUTION: Do not store explosive
substances such as aerosol cans with a
flammable propellant in this appliance.
•Keep ventilation openings in the appliance
enclosure or in the built-in structure clear of
obstruction.
•Connect to potable water supply only.
•Use two or more people to move and install
refrigerator.
•Children should be supervised to ensure that
they do not play with the appliance.
Read and Save These Instructions

4
a
b
d
c
e
f
i
h
j
k
g
a Door Bin
b Mullion
c Storage Drawer
d Full-width Drawer
e Freezer Storage Drawer
f Freezer Storage Compartment
g Control Panel
h Refrigerator LED Light
i Glass Shelves
j Freezer LED Light
k Leveling Leg
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain
damage.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous– even if they will sit for “just a few days.” If you
are getting rid of your old refrigerator, please follow these
instructions to help prevent accidents.
DANGER: Risk of child entrapment.
Before You Throw Away Your Old Refrigerator or
Freezer:
•Take off the doors.
•Leave the shelves in place so that children may not
easily climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and
Local regulations. Refrigerants must be evacuated by a
licensed, EPA certified refrigerant technician in
accordance with established procedures.
NOTE: Your model may look different from this and other images in this manual, depending on your model’s features.
Parts and Features

5
a
b c
c
Location Requirements
WARNING
Explosion and Fire Hazard
Keep flammable materials and vapors, such as
gasoline, away from appliance.
Failure to do so can result in death, explosion or fire.
IMPORTANT: This refrigerator is designed for
indoor, household use only.
Temperature
This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity
usage and provides superior cooling, is between 60°F (15°C)
and 90°F (32°C). It is recommended that you do not install
the refrigerator near a heat source, such as an oven or
radiator.
Ventilation
Adequate air circulation around the refrigerator is
required for efficient operation.
To ensure proper ventilation, maintain the
recommended clearances.
Recommended Clearances
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong from the
power cord plug.
Do not use an adapter.
Do not use an extension cord.
Failure to do so can result in death, fire or
electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a
separate circuit serving only your refrigerator be provided.
Use an outlet that cannot be turned off by a switch. Do not
use an extension cord.
NOTE: Before performing any type of installation or
cleaning, disconnect the refrigerator from the electrical
source. When you are finished, reconnect the refrigerator to
the electrical source and reset the temperature controls to
the desired setting.
Installation Requirements
a 4" Above(From top of the door)
b 2" Behind
c 1" Each Side
NOTE: If you place the refrigerator next to a fixed wall, leave
10" minimum space to allow the door to swing open.

6
Installation Instructions
Unpack the Refrigerator
WARNING
Fire or Explosion Hazard
Do not puncture refrigerant tubing.
Follow handling instructions carefully. Flammable
refrigerant used.
Failure to do so can result in death, explosion or fire.
IMPORTANT: Handle with care when moving
refrigerator to avoid either damaging the refrigerant
tubing or increasing the risk of a leak.
WARNING
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
•Remove tape and glue residue from surfaces before
turning on the refrigerator. Rub a small amount of liquid
dish soap over the adhesive with your fingers. Wipe
with warm water and
dry.
NOTE: Do not use sharp instruments, rubbing
alcohol, flammable fluids, or abrasive cleaners to
remove tape or glue. These products can damage the
surface of your refrigerator. For more information, see
“Refrigerator Safety.”
•Dispose of/recycle all packaging materials.
•If the refrigerator has been in a horizontal
or tilted position for any period of time wait 4 hours before
plugging it in to allow the oil to settle into the compressor.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving
the refrigerator for cleaning or service, be sure to cover
the floor with cardboard or hardboard to avoid floor
damage. Always pull the refrigerator straight out when
moving it. Do not wiggle or “walk” the refrigerator when
trying to move it, as floor damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the
inside of the refrigerator before using it. See the cleaning
instructions in “Refrigerator Care.”
Important information to know about glass
shelves and covers:
Do not clean glass shelves or covers with warm water
when they are cold. Shelves
and covers may break if exposed to sudden
temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and
covers are heavy. Use both hands when removing
them to avoid dropping.
Excessive Weight Hazard

7
ab
a Screws
b Hinge Cover
a
90°
a
Door Removal
(only if needed)
Measure the refrigerator to make sure it will fi t through the
doorway. If the refrigerator cannot pass easily through the
doorway, follow the instructions to remove the two
refrigerator compartment doors and the front panel of the
freezer drawer.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Reconnect ground wire before operating.
Failure to do so could result in death or
electric shock.
Tools needed
•Phillips Screwdriver
•4 mm Hex-key Wrench
•8 mm Socket Wrench
Remove the Doors
IMPORTANT: Keep the refrigerator doors closed until you
are ready to lift them from the cabinet.
1. Unplug refrigerator or disconnect power.
2. Using a Phillips screwdriver, remove the three
screws attaching the hinge cover and control panel to the
top of the cabinet.
3. Gently lift the hinge cover, keeping the wire harness
attached, and move the cover/wire harness assembly
behind the door hinges on the cabinet top.
4. Disconnect the harness from the door by
using a release clip on the harness connector, then
separate the two ends(only the left side).
8. Using both hands, lift the door off the bottom hinge
and set it onto a soft surface to protect the fi nish.
NOTE: Provide additional support for the door while the
hinge is being removed. Do not depend on the door
gasket magnets to hold the door in place while you are
working.
6. Remove the top door hinge.
IMPORTANT: For the door to close properly in the future,
DO NOT lift the door from the bottom hinge if it is open to
an angle narrower than a 90° angle.
7. Open the door to a 90° or wider angle.
5. Using an 8mm socket wrench,remove
the three screws fastening the top hinge
to the cabinet.
a Wiring Hamess
a Screws

8
a Screws
Grab the drawer door by using both hands and
pull it up to make sure the door detaches
from the front of the slide rail and then move
forward to remove the freezer drawer door.
a
9. If necessary, use a hex-key wrench to remove the two
bolts fastening the bottom hinge to the front of the
cabinet, and then remove the hinge.
10. Repeat this procedure to remove the other door.
Remove the Front of the Freezer Drawer
1. Slide open the freezer drawer to its full
extension.
2. Slide open the upper storage drawer to its full
extension.
3.
4.
5.
Remove the upper storage drawer from the glide rails
by lifting up and pulling out at an angle.
Remove the lower storage compartment by lifting
upward at an angle.
Remove one fixing screw (left and right
each) from the side of the slide rail.
6.
7.
8.
9.
Set the drawer front on a soft surface to
protect the fi nish.
Slide the drawer glide rails into the cabinet.
Move the refrigerator through the doorway and into
the room near the water and electrical connections.
Complete the Installation
WARNING
Plug into a grounded 3 prong outlet.
Do not remove the ground prong from the
power cord plug.
Do not use an adapter.
Do not use an extension cord.
Failure to do so can result in death, fire or
electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTE: This refrigerator begins operating as
soon as it is connected to the power supply.
2. Move the refrigerator into its final location, making sure
to maintain the recommended clearance.
Replace the Doors
1. If removed, reinstall the bottom hinge.
2. Using two or more people, set the refrigerator door
onto the bottom hinge.
3. Insert the top hinge into the top of the door.
4. Using the three screws removed earlier, fasten the
top hinge to the top of the cabinet.
NOTE: Left-hand door only, replace the ground
screw into the top hinge.
5. Repeat steps 1 through 4 to replace the
opposite door.
6. Using the three screws removed earlier, reinstall the
top hinge cover and control panel to the top of the
cabinet.
IMPORTANT: The refrigerator must be located on a
solid, level surface that is strong enough to support
the refrigerator fully loaded.
•Before moving, retract the leveling legs to
avoid scraping the floor.
•The refrigerator has wheels, which should be used
for only forward and backward movement.
NOTE: Trying to move the refrigerator sideways may
damage your floor.
Electrical Shock Hazard

9
Level Refrigerator
(if needed)
The refrigerator must be leveled with the floor to
maintain optimal performance and appearance.
1. Turn the leveling feet on the bottom, front of the
cabinet to raise or lower that side of the refrigerator
until the refrigerator is level side-to-side.
2. Turn both feet, by the same amount, to slightly raise the
front of the refrigerator. This will make it easier for the doors
to close.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling feet. This
makes it easier to turn the feet.
Align Doors
(if needed)
If the edges of the refrigerator doors do not align with each
other, you can make adjustments.
Using Adjustable Foot
•Turn the adjustable foot to raise or lower that side
of the refrigerator.
•Clockwise - to raise
•Counterclockwise - to lower
Refrigerator Use
Opening and Closing Doors
The refrigerator doors can be opened and closed
either separately or together.
•There is a mullion on the left-hand side
refrigerator compartment door.
•When closing the left-hand door, the mullion folds
behind the right-hand door joining the two doors.
•The temperature of the door frame is controlled to help
prevent moisture from developing on the mullion. The
temperature of the surface may be warm, which is normal,
and will not affect the performance of the refrigerator.
NOTE: Before closing the left-hand door, make sure the
mullion is folded inward. If the mullion is pulled outward it
may become damaged when you try to close the door.

10
g
Using the Controls
a b c d e
j k
f h i
The display will illuminate when the
refrigerator is first plugged in,with a sound,
light show 3s display content, without any
operation, after 20s screen.
When you set a temperature, you are setting an
average temperature for the entire compartment.
The actual compartment temperatures may vary
from the temperatures displayed depending on the
amount and placement of stored food, and the
surrounding room temperature.
•Refrigerator Compartment: 39°F (4°C)
•Freezer Compartment: 0°F (-18°C)
•Press °F / °C to switch
2.
2. Press Freezer repeatedly to cycle through the available
temperature settings,from 5°F to
-10°F or from -15°C to -23°C.
NOTE:Such as °C scenario,each press advances the
setting by one
degree(-18→-19→-20→-21→-22→-23→-15→-16
→-17→-18).
Such as °F scenario,temperature control range
(0→-2→-4→-6→-8→-10→5→4→2→0).
a°F / °C
b
Control Panel
Setting Compartment Temperatures
Recommended Temperature Settings
Display Temperatures in Degrees Fahrenheit or
Celsius
Freezer Compartment Temperature
1. Press Freezer once to turn on the
temperature control.
3. Release Freezer to select the desired
temperature setting.
Additional Features
Super Freeze
The Super Freeze feature rapidly lowers the freezer
compartment temperature to freeze fresh food faster and
maintain the temperature of the frozen food during
periods of high usage, full grocery loads, or temporarily
warm room temperatures.
The Super Freeze feature lowers the temperature in the
freezer compartment to -10°F (-23°C).
•Press Super Freeze once to turn On/Off the
Super Freeze feature.
NOTE: When Super Freeze is on, is
illuminated and -10°F or -23°C appears in the
temperature display.
•Press Freezer button to manually turn off
Freeze and return to the previously set
temperature.
NOTE: Super Freeze will automatically turn off after
several hours, and the freezer will revert to its previous
temperature setting.
Super Cool
The Super Cool feature rapidly lowers the refrigerator
compartment temperature to maintain the temperature of the
chilled food during periods of high usage, full grocery loads,
or temporarily warm room temperatures.
The Super Cool feature lowers the temperature in the
refrigerator compartment to 35°F (2°C).
•Press Super Cool once to turn On/Off the
Super Cool feature.
NOTE: Either the °F or °C icon will illuminate to
indicate in which scale (Fahrenheit or Celsius) the
temperature is being displayed.
Refrigerator (Fridge) Compartment Temperature
1. Press Fridge once to turn on the temperature
control.
3. Release Fridge when the desired temperature
setting appears.
Super Freeze Control
Freezer Compartment Temp Control Super
Freeze Icon
Fahrenheit Indicator
Super Cool Icon
Refrigerator Compartment Temp Control
Super Cool Control
Energy Saving Control
Celsius Indicator
Energy Saving Icon
c
d
e
f
g
h
i
j
k
Press Fridge repeatedly to cycle through the available
temperature settings, from 46°F to 35°F or from 8°C to 2 °C.
NOTE：Such as °C.scenario，each press advances the
setting by one
degree( 4→3→2→8→7→6→5→4)；Such as °F
scenario ，
(39→37→35→46→44→42→41→39)
temperature control range.

Demo mode is for store display, and it makes the refrigerator
not to generate cool air.
In case of Cooling off Mode, refrigerator may seem like
working but it does not make cool air. The indicators on
control panel is showing double “OF”. To cancel this mode,
press the “°F/°C” and “Energy Saving ” at same time for 3
seconds until “Ding” sounds.
11
Demo mode (Freezer/ Fridge
Temperature Indicator moving)
NOTE: When the refrigerator is in Energy
Saving mode, is illuminated.
NOTES:
•When the refrigerator is in Super Cool mode,
appears in the display.
•If not manually turned off, the Super Cool
feature will automatically turn off after 150
miniutes.
Energy Saving
The Energy Saving feature reduces energy use by raising the
Refrigerator Compartment temperature to 46°F (8°C) and the
Freezer Compartment temperature to 5°F (-15°C).
IMPORTANT: The compartment temperatures in
Energy Saving mode are not suitable for the storage
of certain food items.
•Press Energy Saving once to turn On/Off this
feature.

12
Features
Important information to know about glass
shelves and covers:
Do not clean glass shelves or covers with warm
water when they are cold. Shelves
and covers may break if exposed to sudden
temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many
small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use both hands
when removing them to avoid dropping.
Refrigerator
Adjustable Shelves
The height of the shelves can be adjusted to fi t your
storage needs.
1. To remove a shelf, gently lift upward and then pull
the shelf forward until the end of the shelf is past the
shelf guides.
2. To reinstall a shelf, gently slide the shelf back into the
refrigerator compartment, and then lower the shelf onto the
shelf guides so that the hooks fi t behind the rear guides.
Freezer Drawers
To Remove/Replace Freezer Storage Drawer:
1. Pull out drawer to maximum extension.
2. Slide open the upper storage drawer to its full
extension.
Freezer
Full-width Drawer
The full-width drawer is an ideal space to store large deli
platters.
•Open - The cover automatically opens as the
drawer is pulled out from the cabinet.
•Close - The cover automatically closes as the
drawer is pushed into the cabinet.
Storage Drawers
The two refrigerator storage drawers, mounted on
telescopic extension slides, can be used to store fruits and
vegetables.
Removable Door Bins
The bins located in the middle of the door are
adjustable.
To Remove and Replace a Door Bin:
1. Place hands on both sides of the bin and lift
upward.
2. Pull the door bin out.
3. Replace the door bin by inserting it above the
support and pressing down to snap into place.
Door Open Alarm
If a door is kept open for longer than 1 minute, an
alarm will sound to alert you. The alarm will sound 3
times every 30s Continuously.
•To turn off the alarm, close all doors and
drawer completely.

13
3. Lift up on the front of the drawer, and then pull it out
at an angle.
a Upper Storage Drawer
4. Remove the lower freezer storage
compartment by lifting up on the front, and then
pulling out at an angle.
a Lower Storage Compartment
5. Replace each storage compartment by using the
opposite motion, tilt the back side downward
and push inward.
Refrigerator Care
Cleaning
Both the refrigerator and freezer sections defrost
automatically. However, clean both sections about once a
month to avoid buildup of odors. Wipe up spills immediately.
Because air circulates between both compartments, any
odors formed in one compartment will transfer to the other.
You must thoroughly clean both sections to eliminate odors.
To avoid odor transfer and drying out of food, wrap or cover
foods tightly.
WARNING
IMPORTANT:
•Do not use harsh chemicals, ammonia, chlorine
bleach, concentrated detergent, solvents, abrasives or
metal scouring pads to clean your refrigerator inside or
out. They can damage and/or discolor the refrigerator
finish.
•Do not use warm water to clean glass shelves while
they are still cold. Glass may break when exposed to
sudden temperature changes or impact.
WARNING
Electrical Shock Hazard
Unplug your appliance or disconnect power
before cleaning.
Failure to do so can result in death, electric
shock or personal injury.
General Use Information
•When first turning on refrigerator after a period
of non-use, allow the refrigerator to cool for at-
least 2 hours before storing food.
•Do not block air circulation vents with stored items.
•Store items so that the air can circulate freely
around them.
•Cover or wrap stored food well to avoid
transfer of odors.
•Once defrosted, food quality will deteriorate
rapidly and should not be refrozen.
•Neither bottled nor canned drinks should be stored in
the freezer compartment. Bottles and cans may
explode.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion or fire.

14
1. Unplug refrigerator or disconnect power.
2. Clean the interior.
Hand wash, rinse, and dry removable parts and
interior surfaces thoroughly. Use a clean sponge or
soft cloth and a mild detergent in warm water.
3. Clean the door and drawer seals (gaskets). A dirty or
sticky seal may adhere to the cabinet and tear when you
open the door.
Using a soft cloth and a solution of mild detergent
and warm water, hand wash the door seals. Rinse
with clear water and dry thoroughly.
4. Clean the exterior surfaces.
Wash exterior surfaces with a clean, soft cloth or sponge
and a mild detergent in warm water. Rinse surfaces with
clean, warm water and dry immediately to avoid water
spots.
5. Plug in refrigerator or reconnect power.
Interior Lights
IMPORTANT: Your refrigerator is equipped with LED
lighting. These lights are designed to last for the life
of your refrigerator. However, if the lights stop
operating, please contact a qualified technician for
replacement.
Vacation and Moving Care
Vacation
If you choose to leave the refrigerator "Powered
On" while you are away :
1. Consume all perishables food items and freeze the
others.
If you choose to "turn off" the Refrigerator before you
leave:
1. Remove all food from the refrigerator and
freezer.
2. Unplug refrigerator or disconnect power.
3. Clean refrigerator, wipe it, and dry well.
4. Use tape (rubber) or wood blocks on the the top of
both doors to create an opening enough which lets air to
circulate within in, to stop odor and mold from building up.
Moving
WARNING
Do not puncture refrigerant tubing.
Follow handling instructions carefully. Flammable
refrigerant used.
Failure to do so can result in death, explosion or fire.
IMPORTANT: Handle with care when moving
refrigerator to avoid either damaging the refrigerant
tubing or increasing the risk of a leak.
WARNING
Excessive Weight Hazard
Use two or more people to move and
install refrigerator.
Failure to do so can result in back or other injury.
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug refrigerator.
3. Clean, wipe, and dry thoroughly.
4. Take out all removable parts, wrap them well, and
tape them together so they don’t shift and rattle
during the move.
5. Raise the leveling legs so they don’t scrape the floor.
See “Level Refrigerator.”
6. Tape the doors closed and tape the power cord to the
back of the refrigerator. When you get to your new
home, put everything back and refer to the
“Installation Instructions” section for preparation
instructions.
Reinstalling/Using Refrigerator
Again
If the refrigerator has been placed in a horizontal or tilted
position for any period of time wait
4 hours before plugging it in to allow the oil to settle into
the compressor.
1. Clean refrigerator. See “Cleaning.”
2. Place refrigerator in desired location and level. See
“Installation Instructions.”
WARNING
Plug into a grounded 3 prong outlet.
Do not remove the ground prong from the
power cord plug.
Do not use an adapter.
Do not use an extension cord. Failure to do
so can result in death, fire or electrical
shock.
3. Plug into grounded 3 prong outlet.
Fire or Explosion Hazard
Electrical Shock Hazard

15
Troubleshooting
Please self try the recommended solutions for the most common problem/issues that can occur in regular
operation of Refrigerator.
Refrigerator is Not Operating
PROBLEM
Refrigerator does not
run
POSSIBLE CAUSE(S)
Refrigerator is unplugged.
SOLUTION
Plug refrigerator into a grounded 3 prong
outlet.
Breaker is tripped or turned off, or
fuse is blown. Reset/Turn on breaker or replace fuse.
Refrigerator is in defrost mode. Wait for defrost cycle to end and cooling
system to restart.
Refrigerator
compressor runs
frequently or for long
periods of time
NOTE: This refrigerator is
designed to run for longer
periods of time at a lower
energy usage.
Refrigerator is first plugged in. This is normal. Allow 24 hours for the
refrigerator to cool down.
Warm or large amounts of food
added. This is normal.
Door is left open, or refrigerator is
not level. Check that an item is not preventing door from closing. Level the refrigerator. See “Level
Refrigerator.”
Hot weather or frequent
openings This is normal.
Temperature control set to
coldest setting. Adjust temperature to a warmer setting.
Refrigerator has an
odor
Food is not sealed or packaged
properly. Reseal packaging. Place an opened box of baking soda in the refrigerator, replace every 3 months.
Interior needs to be cleaned. Clean the interior. See “Cleaning.”
Food stored too long. Dispose of spoiled food.
Interior Light does
not "Turn On" Refrigerator is unplugged. Plug refrigerator into a grounded 3 prong
outlet.
LED light is burned out. Contact a qualified technician to replace the
burned out LED.
Doors do not close
properly Refrigerator is not leveled
properly with the floor
Something is obstructing door
closure. Check for and remove obstructions.
Vibration or rattling Refrigerator is not resting firmly on
floor. See “Level Refrigerator.”
Normal Sounds It sounds like water is flowing
from the refrigerator. Refrigerant flowing in the lines will make this
sound when the compressor starts and stops.
The refrigerator has an automatic defrosting
system. The defrosted water will make this
sound.
Humming or buzzing sounds The compressor and fans used for cold air
circulation can make this sound. If the
refrigerator is not level, the sound will be
louder.
Cracking or clicking sounds The interior parts will make this sound as they
contract and expand in response to temperature
changes.
Popping noise May occur during automatic defrosting.
See “Level Refrigerator.”

16
Temperature and Moisture
PROBLEM
Refrigerator or
freezer is too
warm
POSSIBLE CAUSE(S)
Temperature control is not set cold
enough.
SOLUTION
Adjust the compartment to a colder setting; allow 24
hours for the temperature to adjust.
Doors opened frequently or left
open. Limit door openings to maintain the internal temperature. Check that an item is not
preventing door from closing.
Warm food added recently. Allow time for food and refrigerator to cool.
The space between the back of the
refrigerator and the wall is too close. Allow 2" (5 cm) space between the back of the refrigerator and the wall.
Items against back of compartments are
blocking proper airflow. Store items only inside the trim of the glass shelves; don’t place items against sides of the compartments or directly
in front of any vents.
Refrigerator or
freezer is too
cold
Temperature control is set too cold. Adjust temperature in the compartment to the next
warmer setting; allow 24 hours for temperature to
adjust.
Moisture on
exterior/
interior of
refrigerator
High humidity This is normal during times of high humidity. Dry
surface and adjust temperature to a slightly colder
setting.
Doors opened frequently or left
open. Keep door closed. Check that an item is not preventing the door from closing. Level the
refrigerator. See “Level Refrigerator.”
Open container of water in
refrigerator Cover or seal container
Frost or ice
crystals on
frozen food
Freezer door left open or opened
frequently. Limit door openings to maintain the internal temperature. Check that an item is not
preventing door from closing.
Items blocking freezer air vents and
preventing proper air flow. Move items away from rear wall.
Food freezing
in refrigerator
Food placed too close to the air
vent. Move items away from back and top of the
refrigerator.
Temperature control set too cold. Adjust the temperature to a less cold setting.
For more help, visit www.hisense-canada.com or call the consumer help line at 1-855-344-7367.
See “Level Refrigerator.”
Refrigerator is not leveled properly
with the floor.

17
Copyright Statement
© 2019 Hisense Company Ltd. All Rights Reserved.
All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole
or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of
Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company
Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA: Hisense USA Corporation 7310
McGinnis Ferry Road Suwanee,
GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
LSN 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense
Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
©2019. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and
product names are registered trademarks of their respective owners.
Disclaimer:
Images throughout this document are for illustrative purposes only and may differ from the actual product.
Blvd. Miguel de Cervantes Saavedra No 3011
Torre Norte Piso 2, Col. Ampliación Granadaan
Miguel Hidalgo, Ciudad de México, C.P. 11520

Guide d'utilisation et de maintenance
du réfrigérateur
Pour des questions des caractéristiques, du fonctionnement/ des
performances, des pièces ou du service, appelez: 1-855-344-7367
Modèle:
RF21A3FSE

2
Sécurité du réfrigérateur..............................................................................................................................
Pièces et caractéristiques............................................................................................................................
Exigences d'installation...............................................................................................................................
Exigences d'emplacement...........................................................................................................................
Exigences électriques..................................................................................................................................
Instructions d'installation............................................................................................................................
Déballezleréfrigérateur................................................................................................................................
Retraitdelaporte..........................................................................................................................................
Nivellementduréfrigérateur...........................................................................................................................
Alignez les portes.........................................................................................................................................
Utilisation du réfrigérateur...........................................................................................................................
Ouverture et fermeture des portes...............................................................................................................
Utilisation des commandes.........................................................................................................................
Caractéristiques...........................................................................................................................................
Informations générales sur l'utilisation.........................................................................................................
Entretien du réfrigérateur..............................................................................................................................
Nettoyage......................................................................................................................................................
Lumières.......................................................................................................................................................
Soins de vacances et de déménagement.....................................................................................................
Réinstallation / réutilisation du réfrigérateur..................................................................................................
Dépannage......................................................................................................................................................
Table des matières
Merci d'avoir choisi Hisense. Nous sommes sûrs que vous trouverez votre nouveau réfrigérateur
agréable à utiliser. Cependant, avant d'utiliser l'appareil, nous vous recommandons de lire
attentivement les instructions, qui fournissent des détails sur l'installation et sur l'utilisation du
produit. Gardez ce manuel pour référence future, s'il vous plaît.
3
4
5
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6
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9
9
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3
Sécuritédu réfrigérateur
Consignes de sécuritéimportantes
AVERTISSEMENT: Pour réduire les risques d'incendie, de choc électrique, de blessures corporelles ou de dommages
lors de l'utilisation du réfrigérateur, suivez les précautions élémentaires, y compris:
 Assurez-vous que toutes les personnes utilisant cet
appareil connaissent ses opérations et ses dispositifs
de sécurité.
 Cet appareil n'est pas destiné à être utilisé par des
personnes (y compris des enfants) ayant des
capacités réduites physiques, sensorielles ou
mentales, à moins d'être supervisées ou correctement
formées.
 Branchez sur une prise à 3 broches mise à la terre.
 N’enlevez pas la broche de mise à la terre.
 N'utilisez pas un adaptateur.
 N'utilisez pas de rallonge.
 Si le cordon d'alimentation est endommagé, il doit être
remplacé par le fabricant, son agent de service ou une
personne de qualification similaire pour éviter tout
danger.
 Débranchez l'alimentation avant l'entretien.
 N'utilisez pas d'appareils électriques à l'intérieur des
compartiments de stockage des aliments du
réfrigérateur, sauf s'ils sont du type recommandé par
le fabricant.
 Remplacez toutes les pièces et tous les panneaux
avant d'opérer.
 Réfrigérant inflammable utilisé. À réparer uniquement
par un personnel de service qualifié. Ne perforez pas
le tube de réfrigérant.
 Réfrigérant inflammable utilisé. Arrangez
conformément aux réglementations fédérales ou
locales.
 Réfrigérant inflammable utilisé. Suivez attentivement les
instructions de manipulation. Risque d'incendie ou
d'explosion dû à la perforation du tube de réfrigérant.
 Utilisez un nettoyant ininflammable.
 N'utilisez pas des dispositifs mécaniques ou d'autres
moyens pour accélérer le processus de dégivrage,
autres que ceux recommandés par le fabricant.
 Gardez les matériaux et les vapeurs inflammables,
comme l'essence, loin du réfrigérateur.
 ATTENTION: N`entreposez pas de substances
explosives telles que des cannettes aérosols avec un
propulseur inflammable dans cet appareil.
 Gardez la ventilation dans l'enceinte de l'appareil
ouverte ou dans la structure intégrée libres de toute
obstruction.
 Connectez uniquement à l'alimentation en eau potable.
 Utilisez deux ou plus personnes pour déplacer et
installer le réfrigérateur.
 Les enfants doivent être surveillés pour s'assurer qu'ils
ne jouent pas avec l'appareil.
Lisez et conservez ces instructions
Votre sécuritéet celle des autres sont très importantes.
Nous avons fourni de nombreux messages de sécurité importants dans ce manuel et sur votre appareil. Lisez et respectez
toujours tous les messages de sécurité.
DANGER
C'est le symbole d'alerte de sécurité.
Ce symbole vous avertit des dangers potentiels qui peuvent vous tuer ou blesser, ainsi que d'autres
personnes. Tous les messages de sécurité suivront le symbole d'alerte de sécurité, y compris le mot
«DANGER», «AVERTISSEMENT» ou «ATTENTION».
Ces mots signifient:
Une situation extrêmement dangereuse. Vous pourriez être tué ou gravement blessé si
vous ne suivez pas immédiatement les instructions.
Une situation potentiellement dangereuse, si ce qui n'est pas évitée, pourrait
AVERTISSEMENT entraîner la mort ou des blessures graves.
ATTENTION Une situation potentiellement dangereuse, si ce qui n'est pas évitée, peut
entraîner des blessures modérées ou mineures.
Tous les messages de sécurité vous diront quel est le danger potentiel, vous diront comment réduire le risque de blessure
et vous diront ce qui peut arriver si les instructions ne sont pas suivies.