Hisense MT9618EUEM User manual

MT9618EUEM

Contents
First-Time Use
Using the E-Manual............................................................................................................................4
Home Screen......................................................................................................................................4
Connecting to the Internet..................................................................................................................6
Setup via Mobile Phone..................................................................................................................... 8
Prepare Live TV................................................................................................................................. 8
Using External Devices...................................................................................................................... 8
Using the TV Voice Service...............................................................................................................9
Enjoy Live TV
Channel Scan................................................................................................................................... 10
Live Menu......................................................................................................................................... 11
Channel Edit..................................................................................................................................... 13
Programme Info................................................................................................................................15
Programme Guide (EPG).................................................................................................................15
Programme Recording (PVR).......................................................................................................... 17
Reminder.......................................................................................................................................... 20
Timeshift........................................................................................................................................... 20
HbbTV...............................................................................................................................................21
VIDAA tv........................................................................................................................................... 21
Learn about Live TV Support Settings.............................................................................................22
Benefits of Smart TV
Using a VIDAA Account................................................................................................................... 24
Voice Service Setup......................................................................................................................... 24
Content Sharing................................................................................................................................28
Using Apps....................................................................................................................................... 29
Using the Art App.............................................................................................................................30
Enjoy the Internet............................................................................................................................. 30
Data Protection and Security........................................................................................................... 31
Usage Mode Setup.......................................................................................................................... 31
Using the Mobile App.......................................................................................................................32
Connecting to External Devices
Remote & Accessories.....................................................................................................................33
Connecting Bluetooth Devices......................................................................................................... 35
Connecting a Set Top Box...............................................................................................................36
Connecting a Blu-ray or DVD Player...............................................................................................36
Sharing your Smart Phone/Computer Screen on the TV................................................................ 37
Using AirPlay and HomeKit..............................................................................................................37
Connecting USB Devices.................................................................................................................38
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Contents
Connecting Headphones.................................................................................................................. 39
Connecting Audio Visual (AV) Devices............................................................................................40
Connecting Speakers or Other Audio Receivers.............................................................................41
Connecting a Digital Audio System with ARC/eARC.......................................................................41
Connecting a PC.............................................................................................................................. 42
Settings Overview
Picture...............................................................................................................................................43
Sound................................................................................................................................................48
Network.............................................................................................................................................54
General............................................................................................................................................. 55
Support............................................................................................................................................. 58
Using Parental Controls................................................................................................................... 60
Reset to Factory Default.................................................................................................................. 61
Entertainment
Game................................................................................................................................................ 62
FreeSync...........................................................................................................................................63
Sports................................................................................................................................................63
Media................................................................................................................................................ 64
Accessibility Features
Accessibility Menu Setup................................................................................................................. 67
Audio Type Setup.............................................................................................................................67
Dialogue Enhancement.................................................................................................................... 67
Subtitle Setup................................................................................................................................... 67
Screen Magnification........................................................................................................................ 68
Voice Guide...................................................................................................................................... 68
Troubleshooting
FAQ...................................................................................................................................................69
TV Status Diagnosis.........................................................................................................................76
Remote Control Service................................................................................................................... 76
Picture Issues................................................................................................................................... 77
Sound Issues....................................................................................................................................77
Network Issues................................................................................................................................. 78
Channel and Broadcast Issues........................................................................................................ 79
External Device Connection Issues................................................................................................. 79
HDMI & CEC Issues........................................................................................................................ 80
Media Files....................................................................................................................................... 80
Voice Service Issues........................................................................................................................ 80
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Contents
Other Issues..................................................................................................................................... 80
3

First-Time Use
Using the E-Manual
View the embedded E-Manual that contains information about your TV's key features.
Disclaimer:
Instructions and images throughout this manual are only for reference and may differ from the actual product.
Launch the E-Manual
Press / button on your remote control and select Settings > Support > E-Manual.
Enter the Home screen of the E-Manual.
Press / button on your remote control and select TV, then press / button on your
remote control and select E-Manual.
Enter Enjoy Live TV chapter to learn more about how to set up Live TV features.
Press / button on your remote control and select Connection Guide.
Enter Connecting to External Devices chapter to learn more about how to connect external devices to your
TV and how to set up.
Note:
• The black background icon indicates the button on the remote control.
• The grey background icon indicates the icons on the TV screen for selecting.
Use the Buttons in the E-Manual
Search
Search for the product feature information, the E-Manual will provide all the titles and content that contains the
search information.
QR Code
Scan the QR Code with your Smart Phone to open the E-Manual on your device.
Try Now button
Select Try Now, this will guide you to the corresponding TV menu for trying the function.
Home Screen
All TV functions can be accessed from the Home screen.
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First-Time Use
1. Navigation bar
2. Apps
Note:
• Indicators or icons may vary depending on models/countries/regions.
Display the Home Screen
Press / button on your remote control to enter the Home screen.
To choose input, press / button on your remote control or use the navigation buttons to move
the focus to the Input icon on the side of the screen, press button to enter and select your desired
input source.
Use the Navigation Bar
The navigation bar refers to indicators and icons on the side of the Home screen.
Note:
• Indicators or icons may vary depending on models/countries/regions.
Search
Search the content you want.
Input
Select the input source depending on the device you have connected to your TV.
Settings
Manage TV configuration.
Notifications
Allow pop-up notifications to appear for useful information and events that occur with your TV, including:
Advertising, New Arrivals, Warnings and Legal Statements, System Messages and Alexa Notification.
You can enable/disable each of these notifications at Settings in the notification centre.
You can view the list of event messages generated by the TV.
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First-Time Use
To delete all notifications, select Clear All.
Note:
• The Alexa Notification may not be applicable in some models/countries/regions.
VIDAA Account
A VIDAA account provides all the best features of your Smart TV and ensures that all services are kept up to
date.
For more information about VIDAA account, please refer to Benefits of Smart TV > Using a VIDAA Account in
this manual.
Guide
Quick access to Guide. For more information, please refer to Enjoy Live TV > Programme Guide (EPG) in this
manual.
Live TV
Quick access to Live TV. For more information, please refer to First-Time Use > Prepare Live TV in this
manual.
Connecting to the Internet
To get access to the Internet using a wired connection or connecting to an available wireless network.
Connect to a Wired (Ethernet) Network
To get access to the Internet using a wired connection, it is recommended to use a modem or router that
supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically
provide the IP address, netmask, gateway, DNS Server 1 and DNS Server 2, so you do not have to enter
them manually. Most home networks already have DHCP.
After connecting to a wired (Ethernet) network, press / button on your remote control and select
Settings > Network > Network Configuration.
Set the TV network by selecting Network Configuration and press button to enter the submenu.
•Connection Type
Choose a wired (Ethernet) network connection to access the Internet.
•Ethernet
Display network status.
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First-Time Use
•IP Settings
In IP Version, you can select from IPv4 and IPv6. When IPv4 is selected, the IP address, netmask,
gateway, DNS Server 1 and DNS Server 2 will be automatically defined, or you can configure them
manually for your network connection. When IPv6 is selected, all information is automatically defined.
Related information
Network on page 54
Network Issues on page 78
My TV cannot connect to the network. on page 71
Connect to a Wireless Network
To connect to an available wireless network, make sure that you turn on your wireless router and have the
wireless router's SSID and password before attempting to connect.
To get access to the Internet using a wireless connection, press / button on your remote control and
select Settings > Network > Network Configuration.
Set the TV network by selecting Network Configuration and press button to enter the submenu.
•Connection Type
Choose a wireless network connection to access the Internet.
•Advanced Settings
Configure the advanced wireless network settings for the TV.
•Add
You can add a wireless network.
•Refresh
Refresh wireless network.
Note:
• If no wireless router is found, select Add and enter the network name in the SSID.
• If no wireless router is found, select Refresh.
Related information
Network on page 54
Network Issues on page 78
My TV cannot connect to the network. on page 71
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First-Time Use
Setup via Mobile Phone
When you turn on the TV for the first time, the TV will support setup via your smart device by scanning the QR
code.
If you scan the QR code to allow setup via the mobile app, setup of the TV will be more efficient.
Before performing setup with the mobile app, please make sure your mobile device has Bluetooth activated
and is connected to the same Network as your TV.
Note:
• The setup above is for referencing purpose and may differ depending on models/countries/regions.
Prepare Live TV
Connect satellite/antenna/cable to the TV
Note:
• TV jacks may vary and satellite/antenna/cable function may not be applicable in some models/countries/
regions.
• You may also connect devices that can receive broadcast signals such as a Set Top Box.
Start auto scan or manual scan
1. Press / button on your remote control and select TV.
2. Press / button on your remote control and select Settings > Channel > Auto Scan/Advanced
Settings > Manual Scan.
Related information
Channel Scan on page 10
Using External Devices
Access to connected external devices including wireless connected devices.
Switch between external devices connected to the TV
1. Press / button on your remote control or press / button to move the focus to the
Input icon on the side of the Home screen, press button to enter.
2. Select your desired input source.
Edit the name of input sources
Method 1:
1. Press / button on your remote control or press / button to move the focus to the
Input icon on the side of the Home screen, press button to enter.
2. Move the focus to an input source and press / button on your remote control to edit.
Method 2 (for some models):
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First-Time Use
Press / button on your remote control and select Settings > System > Advanced Settings >
Input Labels to edit the name of input sources.
Note:
• Some input sources cannot be renamed.
Using the TV Voice Service
Select Voice Service on the TV
To access the Voice Service and select a voice assistant:
•press button on your remote control;
•or press / button to select Settings icon and select System > Voice Service.
Use the remote microphone
You can enjoy interacting with the voice assistant using your voice by just pressing and holding the button
on your remote control.
Note:
• Voice Service feature may not be applicable in some models/countries/regions.
• To use this function, End User License Agreement and corresponding Smart feature privacy policy/terms
and conditions may be required to be agreed to.
Related information
Voice Service Setup on page 24
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Enjoy Live TV
Channel Scan
You can scan for channels automatically or manually.
Auto Scan
Automatic channel scan.
1. Press / button on your remote control and select TV.
2. In Live TV, press / button and select Settings > Channel > Auto Scan.
If no TV channels were saved before, you will be prompted to do a channel scan.
Satellite
•Single satellite: You can use single satellite if you only have one satellite installed.
•DiSEqC: You can choose DiSEqC if you have DiSEqC equipment. Up to four satellites in DiSEqC 1.0
mode can be installed.
If you are using a motorised antenna, you can use DiSEqC 1.2 mode.
•Unicable: If your home is equipped with Unicable satellite distribution, you should use this option.
Please make sure that you know the Unicable band and frequency to be used. The information should be
available on the equipment or the landlord can provide it.
Antenna
•Channel: Select from All Channels or Free Channels. This option may not be available depending on
countries/regions/operators.
•Scan Mode: Select from digital channels only (DTV), digital and analogue channels (DTV+ATV) or
analogue channels only (ATV).
If you receive DVB-T or DVB-T2 signal, you can use DTV.
•LCN: Switch on/off LCN (Logical Channel Number).
Please note that some operators restrict manual changes to the channel order. If you switch off LCN, then
the channel list can be edited after channel scan.
This function may not be applicable in some models/countries/regions.
Cable
•Channel: Select from All Channels or Free Channels. This option may not be available depending on
countries/regions/operators.
•Scan Mode: Select from digital channels only (DTV), digital and analogue channels (DTV+ATV) or
analogue channels only (ATV). For some countries/regions, only ATV is available.
•LCN: Switch on/off LCN (Logical Channel Number).
Please note that some operators restrict manual changes to the channel order. If you switch off LCN, then
the channel list can be edited after channel scan.
This function may not be applicable in some models/countries/regions.
Note:
• Satellite/antenna/cable function may not be applicable in some models/countries/regions.
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Enjoy Live TV
Related information
Prepare Live TV on page 8
Manual Scan
Manual scan channels for DTV or ATV.
1. Press / button on your remote control and select TV.
2. In Live TV, press / button on your remote control and select Settings > Channel > Advanced
Settings > Manual Scan.
Note:
• Services may vary depending on models/countries/regions.
Related information
Prepare Live TV on page 8
Live Menu
You can obtain quick access to the channel list, favourite channel list or use relevant features with ease when
watching TV programmes.
Note:
• Only for the models with tuners.
Display Channel List
In Live TV, press / button on your remote control to display the Channel List menu.
Alternatively, in Live TV, press / button on your remote control and select Channel List.
Learn about channel list sub-menu
In Live TV, press / button on your remote control and press button.
TV List
Display Live TV channel categories, such as Cable and Antenna.
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Enjoy Live TV
FAV1-4
Display favourite lists 1 to 4.
Filter
Select channels by Content, HD, Channel Block, Scrambled and Sort.
Some options in Filter may not be available in some models/countries/regions.
Edit
Edit the channel list.
Note:
• The sub-menu options may vary depending on models/countries/regions.
Related information
Edit Channel List on page 13
Display Favourite Channel List
In Live TV, press / button on your remote control and press button, then select FAV1-4 to display
the favourite list.
Related information
Edit Favourite Channel List on page 14
Learn about the On-Screen Menu
In Live TV, press / button to access the on-screen menu.
•Channel List
Quick access to Channel List.
•Guide
Quick access to Guide (EPG).
•PVR
Launch Schedule Recording.
•Timeshift
Launch Timeshift.
•HbbTV
Enable or disable HbbTV functionality for the current channel (only available for digital channels).
•Subtitle
Turn on Subtitle function or select subtitle option for digital broadcast content.
•Recording List
Quick access to Recording List.
•E-Manual
Enter Enjoy Live TV chapter to learn more about how to set up Live TV features.
•Audio Only
When you select this option, the screen will not display the picture. You can only listen to the audio.
Press any button except the power button, volume buttons and mute button to restore the picture.
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Enjoy Live TV
•Settings
Set up picture, sound, channel, network, accessibility, system and support.
Note:
• Some menus above may not be available in some models/countries/regions.
Related information
Edit Channel List on page 13
Programme Guide (EPG) on page 15
Programme Recording (PVR) on page 17
HbbTV on page 21
Subtitle Setup on page 67
Channel Edit
Manually edit the channel list or favourite channel list to your preference.
Note:
• Only for the models with tuners.
Edit Channel List
Before you can edit the channel list, Channel Scan must be completed first.
In Live TV, press / button on your remote control and press button to select a Live TV channel
category such as Antenna or Cable, then use D-pad to select Edit.
Alternatively, in Live TV, press / button, select Settings > Channel > Channel Edit, then select a Live
TV channel category such as Antenna or Cable.
Manage the channels
•Press button on the selected channel, then a checkbox will appear. You can select multiple channels
at the same time to move or delete.
•Move: Press button to move the selected channel.
Moving the channels could be restricted by the operator. If you want to be able to move channels, it is not
recommended to choose an operator during channel scan, also LCN should be set to Off.
•Delete: Press button to delete the selected channel.
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Enjoy Live TV
•Restore: Press [RED] button, or press / button to display the colour menu and select RED
to enter the list of deleted channels. Press button to restore the deleted channel.
•Filter: Press [YELLOW] button or press / button to display the colour menu and select
YELLOW, the filter screen will pop up. Press button to select options, the channel list can then be
updated.
•Search: Press [BLUE] button or press / button to display the colour menu and select BLUE
to search for a channel.
Export the channel list to USB
The current channel list can be exported to a USB storage device.
In Live TV, press / button on your remote control and select Settings > Channel > Channel Edit >
Export to USB.
Import the channel list from USB
Previously exported channel lists can be imported via a USB storage device.
In Live TV, press / button on your remote control and select Settings > Channel > Channel Edit >
Import from USB.
Related information
Channel Scan on page 10
Edit Favourite Channel List
Before you can edit the favourite list, Channel Scan must be completed first.
Add a channel to a favourite list
You can add channels from various reception types to the favourite list.
1. In Live TV, press / button to display the channel list.
2. Press / button and select the channel(s) you want to add to the favourite list.
3. Select Add to Favourite and choose from FAV1-FAV4.
4. Then, a heart-shape icon will appear next to the added channel.
Move or remove channels in a favourite list
In Live TV, press / button on your remote control and press , select FAV1-4, then use D-pad to
select Edit.
Alternatively, in Live TV, press / button on your remote control and select Settings > Channel >
Channel Edit, then select FAV1-FAV4.
You can add, move, or remove favourite channels.
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Enjoy Live TV
•Select Add channels to add the selected channel to the favourite list.
•Select a channel in a favourite list, then press button to move it.
•Select a channel in a favourite list, then press button to remove it.
Related information
Channel Scan on page 10
Programme Info
While watching TV programmes, press / / button to load the programme info bar.
1. Channel logo
2. Channel number
3. Channel name
4. Indicator of Favourite
5. Date and time, and channel category
6. Current programme
7. Next programme
Note:
• The remote control buttons may vary depending on models/countries/regions.
• The image is only for reference and may differ from the specific product.
Programme Guide (EPG)
The Guide (EPG) provides a convenient way to check TV programmes for the upcoming 8 days. The
information displayed by the Guide (EPG) is made available by the commercial television networks for digital
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Enjoy Live TV
channels only. The Guide (EPG) also provides a simple way to record your favourite programmes and a
reminder function, which can switch channels automatically at scheduled times, so that you will not miss
programmes of interest. The availability and amount of programme information will vary depending on the
broadcaster.
Note:
• The Guide (EPG) function is only available for digital channels, analogue channels are not supported.
Launch the Guide
In Live TV, press / button, or press / button and select Guide (EPG) to display programme
guide.
Learn about the Guide menu
•Watch
In Guide (EPG), when a current programme is selected, press > Watch to switch to the channel you
want to see.
•PVR/Reminder
In Guide (EPG), press / button to select the channels. Press / button to select programme
based on the time schedule.
Press button to select PVR or Reminder.
For more information, please refer to Enjoy Live TV > Programme Recording (PVR) or Enjoy Live TV >
Reminder in this manual.
Note:
• The PVR function may not be applicable in some models/countries/regions.
•Scheduled
In Guide (EPG), press [RED] button or press / button to display the colour menu and
select RED. This will display a list of scheduled reminders and recordings.
•Programme Colour
In Guide (EPG), press [GREEN] button or press / button to display the colour menu and
select GREEN. Use the colours to indicate different genres in the Guide (EPG) for quick and easy viewing.
Note:
• This function may not be applicable in some models/countries/regions.
•24h−
In Guide (EPG), press [YELLOW] button or press / button to display the colour menu and
select YELLOW to select programmes of the previous day.
•24h+
In Guide (EPG), press [BLUE] button or press / button to display the colour menu and
select BLUE to select programmes of the next day.
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Enjoy Live TV
Programme Recording (PVR)
The PVR function allows you to easily record digital television content for later viewing.
Read before Recording Programmes
• To use PVR, you must connect a storage device for recording. PVR will not function if a data storage
device has not been connected.
• The format of the storage device can be NTFS or FAT32. The storage space of your device should be no
less than 2GB (for 15 minutes high-definition video). It is strongly recommended to use a USB mobile hard
disk drive instead of a USB flash drive as the storage device.
• If the transfer rate of your hard disk is too slow, a pop-up notice will be displayed. In this case, you will
need to use another disk with higher speed.
• PVR is only available for digital channels and does not support analogue channels.
• Some broadcasters may restrict the recording of programmes.
• If a recording is made from a locked channel, the system PIN will need to be input to playback the
recorded content.
• Some channel-related configuration may conflict with background recording. In this case, a reminder
window will pop up.
• The PVR function may not be applicable in some models/countries/regions.
Related information
Connecting USB Devices on page 38
Recording
Schedule Recording
There are several ways to use PVR.
•In Live TV, press / button and select PVR.
•In Live TV, press / / button to load the info bar, then select a programme and choose PVR.
•In Live TV, press / button, or press / button and select Guide (EPG) to display programme
guide. Select a programme and choose PVR.
•If your remote has button, press it and use D-pad to select to set up PVR.
You can select recording mode from time, manual stop and programme.
When you select time, you can set the booking time and period.
In Guide (EPG), press the [RED] button or press / button to display the colour menu, select
RED to view the scheduled recording. In the schedule recording list, you can readjust the reservation
information that has been set.
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Enjoy Live TV
Standby Recording
If you press the power button during recording and select Standby Recording, your TV will go into standby
mode, but the recording process will continue. If you press the power button again to wake up the TV, the
recording process will not be affected. After recording, the recorded file will be automatically saved to the
attached USB disk.
Background Recording
When you switch to an App or another source (e.g. HDMI) during recording, the recording process will
continue. When the recording has completed, the recorded programme will be automatically saved to the
attached USB disk.
If you want to manually stop recording, press / button on your remote control and select TV to
switch back to the channel that is currently being recorded, then press / button and select on-
screen to stop.
Learn about the recording control bar
1. Recording time
2. Total time
3. Rewind
4. Pause / Play
5. Fast forward
6. Stop
Note:
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Enjoy Live TV
• The PVR function may not be applicable in some models/countries/regions.
• Buttons on remote control will vary depending on models/countries/regions.
Related information
Schedule Recording cannot be used. on page 75
Recording List
Access recording list
In Live TV, press / button on your remote control and select Recording List.
Watch recorded programmes
In Live TV, press / button on your remote control and select Recording List > Recorded.
Select a recorded programme in the recording list and press button to watch it.
If you connect more than one storage device to the TV, Recorded (Disk for Recording) and Recorded (All
Disk) are available on-screen to select.
Manage recording list
In Live TV, press / button on your remote control and select Recording List > Recorded.
You can sort or delete recorded programmes.
• Sort recorded programmes
Select All, you can choose from the list to sort the recorded programmes.
Note:
• This function may not be applicable in some models/countries/regions.
•Delete recorded programme
Select a programme, press / button on your remote control to start editing and press button to
delete it.
Manage schedule recording list
In Live TV, press / button on your remote control and select Recording List > Scheduled.
You can adjust the schedule recording information or cancel scheduled recordings. Schedule recording items
are identified with icons.
•Delete scheduled recording
Select a scheduled recording, press / button on your remote control to start editing and press
button to delete it.
•Edit scheduled recording
Select scheduled recording in the schedule list, then press button to edit.
Note:
• The Recording List function may not be applicable in some models/countries/regions.
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