Hitachi DDC 35N User manual

Operator’s
Manual
© 1999 Hitachi Koki Imaging Solutions, Inc.
1757 Tapo Canyon Road
Simi Valley, CA 93063
December 1999
336814-001, Revision A

© 1999 Hitachi Koki Imaging Solutions, Inc. All rights reserved.
No part of this document may be reproduced without the expressed permission
of Hitachi Koki Imaging Solutions, Inc.
The material in this document is for informational purposes and is subject to
change without notice. Hitachi Koki Imaging Solutions, Inc. assumes no
responsibility for errors or omissions in this document. No liability is assumed for
any damages resulting from the use of the information it contains.
TRADEMARK
Digital Document Copier, DDC, DDC 35n, and their associated logo marks, are
trademarks of Hitachi Koki Imaging Solutions, Inc.
Hitachi and the Hitachi logo are trademarks of Hitachi, Ltd. All rights reserved.
All other terms and product names may be trademarks or registered trademarks
of their respective owners, and are hereby acknowledged.
NOTICE TO USER
In an effort to meet the demands of a rapidly changing technology, the
manufacturer is continually developing new features and functions to meet your
changing printing or printer needs. As a result, this manual may not exactly reflect
future changes made to the product. Please be sure to consult all manual updates
or addenda when using this product’s documentation.

Using the Copier Properly
To ensure the optimum performance of the copier, follow the precautions listed below.
• Never place a heavy object on the copier.
• Never subject the copier to shocks.
• Never open any doors or turn the copier off while the copier is making copies.
• Never bring any magnetized object near the copier.
• Never use flammable sprays, liquids or gases near the copier.
• Never modify the copier, as a fire or electrical shock could result.
• Never remove any panel or cover which is secured. The copier contains high voltage
components which can cause electrical shock.
• Never tamper with the laser mechanism in laser-equipped models, as blindness or
other injury may result.
• Never drop paper clips, staples or other small pieces of metal through the vents or
other openings in the copier, as a fire or electrical shock can result.
• Never place containers of liquid on the copier. If liquids get inside the copier, they can
cause fire or electrical shock. If a piece of metal or any liquid gets inside the copier,
immediately turn the copier off, unplug the power cord and call your technical
representative. A fire or electrical shock can result if the copier remains plugged in or
is operated after metal or liquid gets inside.
• Never leave the copier running if it becomes unusually hot, or if smoke or an unusual
odor or noise is detected. Should any of these conditions occur, immediately turn the
copier off, unplug the power cord and call your technical representative. A fire or
electrical shock can result if the copier remains plugged in under any of these
conditions.
• Always insert the power plug all the way into the outlet.
• Always make sure that the outlet is visible, clear of the copier or copier cabinet.
• Always provide good ventilation when making a large number of continuous copies.
• Never pull on the power cord, and always hold the plug when unplugging the power
cord. A damaged cord could result in a fire or cause an electrical shock.
• Never unplug the power cord with a wet hand, as it could cause an electrical shock.
• Always unplug the power cord before moving the copier. Moving the copier with the
power cord plugged in can damage the cord resulting in a fire or causing an electrical
shock.
• Always unplug the power cord when the copier is not going to be used for a long time.
• Never place a heavy object on the power cord, or pull or bend it, as a fire or electrical
shock can result.
• Always ensure that the copier does not sit on or roll onto the power cord or
communications cable of other electrical equipment, as malfunctioning equipment or
a fire could result.
• Always ensure that the power cord or communications cable of other electrical
equipment does not become wedged into the copier mechanism, as malfunctioning
equipment or a fire could result.
• Always use the correct power voltage, as improper voltage can cause a fire or
electrical shock.

Using the Copier Properly
•Never use a multiple outlet adapter, as a fire or electrical shock can result.
•Should the power cord become damaged, immediately turn the copier off, unplug the
power cord and call your technical representative. A damaged cord can result in a fire
or cause an electric shock.
•If an extension cord is needed, use one with a greater rated capacity than the
maximum power requirements of the copier. The use of an extension cord that falls
short of supporting the maximum power requirements can result in overheating or a
fire.
•Always unplug the copier whenever anything unusual is observed during operation.
Make sure that the outlet is nearby and clear of the copier and furniture.
•Never touch the electrical contacts inside the right door and underneath the Imaging
Unit, as an electrostatic discharge may damage the copier.
=Locate the Copier in a Well Ventilated Room=
A negligible amount of ozone is generated during normal operation of this copier. An
unpleasant odor may, however, be created in poorly ventilated rooms during extensive
copier operations. For a comfortable, healthy and safe operating environment, it is
recommended that the room be well ventilated.
=Placer le copieur dans une pièce largement ventilée=
Une quantitéd’ozone négligeble est dégagée pendant le fonctionnement du copieur
quand celui-ci est utilisénormalement. Cependant, une odeur désagréable peut être
ressentie dans les pièces dont l’aération est insuffisante et lorsqu’une utilisation
prolongée du copieur est effectuée. Pour avoir la certitude de travailler dans un
environnement réunissant des conditions de confort, santéet de sécurité, il est
préférable de bien aérer la pièce ou se trouve le copieur.
1166O264AB
Electrical Contacts

i
Thank you for choosing Hitachi Koki Imaging Solutions.
This operator’s manual explains how to operate the copier and replenish its supplies. It also gives some
troubleshooting tips as well as general precautions to be observed when operating the copier. To ensure
the best performance and effective use of your copier, read this manual carefully until you familiarize
yourself thoroughly with its operation and features. After you have read through the manual, keep it for
ready reference. Please use this manual as a quick and handy reference tool for immediately clarifying
any questions which may arise.
CE Marking (Declaration of Conformity)
We declare under our sole responsibility that the copier and options to which this declaration relates
is in conformity with the specifications below. This declaration is valid for the area of the European
Union (EU) only.
Product Type Digital Copying Machine and Printer Controller
Product Names DDC 35n and Hi-35pc
DDC 35nOptions AFR-14, FN-100, FN-500, PF-106, PF-108, PF-110, JS-200, 16MB Memory,
32MB Memory
Hi-35pc Options Hard Disk Drive Unit, 10 Base-T/2, 10/100 Base-T, Token Ring, 32MB Memory,
64MB Memory
Standards Safety*2 : EN 60 950 / 1992 (A1:1993, A2:1993, A3:1995, A4:1997, A11: 1997)
(Safety of information technology equipment, including electrical
business equipment)
EN 60825-1/1994 (A11:1996)
(Safetyoflaserproducts-Part 1: Equipmentclassification,requirements
and users guide)
EMC*1 : EN 55 022 (Class B) / 1994 (A1:1995, A2:1997)
(Limits and method for measurement of radio disturbance
characteristics of information technology equipment (ITE))
EN61000-3-2 / 1995
(Electromagnetic compatibility (EMC) - Part 3: Limits, Section 2:
Limits for harmonic current emissions (equipment input current 16A
per phase))
EN 50 082-1 / 1992
(Electromagnetic compatibility - Generic immunity standard
Part 1: Residential, commercial and light industry)
IEC 801-2 / 1991 (Electrostatic discharge requirement)
IEC 801-3 / 1984 (Radiated electromagnetic field requirement)
IEC 801-4 / 1988 (Electrical fast transient / burst requirement)
Notes : *1) EMC performance: This product was designed for operation in a
typical office environment.
*2) First year of labeling according to EC-directive 73/23/EEC and 93/
68/EEC: 00
3) This product was designed for operation in a typical office
environment.
EC Directives Safety : 73 / 23 / EEC and 93 / 68 / EEC
EMC : 89 / 336 / EEC and 93 / 68 / EEC
<

ii
Contents
Terms and Symbols for the Type of Originals and Copy Paper ........................v
Safety Information ............................................................................................vi
Chapter 1 Safety Notes
1. Installing the Copier
Installation Site ...............................................................................................1-2
Power Source ..................................................................................................1-2
Space Requirements ........................................................................................1-2
2. Precautions for Use
Operating Environment ...................................................................................1-3
Using the Copier Properly ..............................................................................1-3
Moving the Copier ..........................................................................................1-3
Care of Copier Supplies ..................................................................................1-3
Note on making multiple copies .....................................................................1-4
Legal Restrictions on Copying .......................................................................1-4
Precaution for Opening/Closing the Right Door ............................................1-4
Chapter 2 Getting to Know Your Copier
1. Typical Copies You Can Make With Your Copier
Typical Copies You Can Make With Your Copier .........................................2-2
2. System Overview
System Overview ............................................................................................2-6
Copier Accessories .........................................................................................2-8
Outside the Copier ........................................................................................2-10
Inside the Copier ...........................................................................................2-11
3. Control Panel Keys and Indicators
Control Panel Keys and Indicators ...............................................................2-12
What is the Touch Panel? .............................................................................2-13
Operating the Touch Panel ...........................................................................2-13
How the Screen is Organized ........................................................................2-13
Icons ..............................................................................................................2-15
4. Turning ON and OFF and Initial Mode
Turning ON and OFF ....................................................................................2-16
When the Copier is Turned ON ....................................................................2-16
Initial Mode ...................................................................................................2-16
5. Placing Originals
Using the Document Feeder .........................................................................2-17
Placing Originals on the Glass ......................................................................2-20
Mixed Orig. Detection ..................................................................................2-22
6. Auxiliary Functions
Auxiliary Functions ......................................................................................2-23
Chapter 3 Making Copies
1. Basic Copying Overview
Basic Copying Overview ................................................................................3-2
2. Selecting the Paper
Copy Paper Size ..............................................................................................3-4
Manual Bypass Copying .................................................................................3-7

iii
Contents
3. Selecting the Zoom
Zoom Ratio ................................................................................................... 3-10
4. Selecting the Finishing
Finishing Functions ...................................................................................... 3-16
Selecting the Finishing Function .................................................................. 3-18
Loading the Originals ................................................................................... 3-21
5. Selecting the Original Copy Type
Original Copy Types ................................................................................. 3-22
Selecting the Original Copy Type ............................................................. 3-26
6. Selecting the Density
Image Density .............................................................................................. 3-32
7. Auxiliary Functions
Cover ............................................................................................................ 3-34
Page Insertion ............................................................................................... 3-36
OHP Interleaving .......................................................................................... 3-40
File Margin ................................................................................................... 3-44
Edge/Frame Erase ........................................................................................ 3-46
Image Repeat ................................................................................................ 3-48
Distribution ................................................................................................... 3-50
Small Original Adjustment ........................................................................... 3-51
Separate Scan ............................................................................................... 3-52
8. Using Memory Recall
Memory Recall ............................................................................................. 3-53
9. Selecting Job List
Job List ......................................................................................................... 3-54
Selecting Job List ......................................................................................... 3-54
Chapter 4 Using the Utility Mode
1. Settings in the Utility Mode
Input and Setting Screens ............................................................................... 4-2
2. Making the User’s Choice Settings
User’s Choice Functions ................................................................................ 4-4
Making the User’s Choice Settings ................................................................ 4-8
3. Meter Count
Using Meter Count ......................................................................................... 4-9
4. Job Memory Input and Job Recall
Job Memory Input ........................................................................................ 4-10
Recalling a Job from Memory ...................................................................... 4-13
5. Settings in User Management
Setting the Confirmation Beep and Alarm Beep .......................................... 4-14
Using the Scanner Dry Function .................................................................. 4-15
Using the Toner Replenisher Function ......................................................... 4-16
Panel Cleaning .............................................................................................. 4-17
Test Print ...................................................................................................... 4-17
6. Settings in Admin. Management
Admin. Management Mode .......................................................................... 4-18
Setting Admin. Management ........................................................................ 4-18
Functions of Admin. Management ............................................................... 4-19
Administrator Set ......................................................................................... 4-20
Copy Track ................................................................................................... 4-22
▼
▼
▼

iv
Contents
Chapter 5 When a Message Appears
1. When the Message “The current Paper Drawer is empty.”Appears
Adding paper ...................................................................................................5-2
2. When the Message “Add Toner.”Appears
Replacing the Toner Bottle ...........................................................................5-10
3. When the Message “Please change Imaging Unit.”Appears
Changing the Imaging Unit ...........................................................................5-12
4. When the Message “Stapler Empty.”Appears
Reloading the Staple Cartridge .....................................................................5-14
5. When the Message “A paper misfeed has been detected.”Appears
Misfeed Location Displays ...........................................................................5-16
Misfeed Clearing Procedures ........................................................................5-17
6. When a Staple Misfeed Occurs
Clearing the Staple Misfeed ..........................................................................5-26
7. When a Size Error Message Appears
Clearing a Size Error .....................................................................................5-28
8. What Does Each Message Mean?
What does each message mean? ...................................................................5-30
Chapter 6 Troubleshooting
1. When This Type of Copy is Produced
When this type of copy is produced ................................................................6-2
2. The Copier is not Functioning as Designed
The copier is not functioning as designed ......................................................6-4
Chapter 7 Miscellaneous
1. Specifications
Specifications ..................................................................................................7-2
2. Care of the Copier
Cleaning ..........................................................................................................7-8
3. Function Combination Matrix
Function Combination Matrix ......................................................................7-10
Conditions for Combined Functions .............................................................7-12
4. Description of Paper Size and Zoom Ratio Table
Description of paper size and zoom ratio table .............................................7-13
Index

v
Terms and Symbols for the Type of Originals and Copy Paper
A few special terms and symbols are used in this manual to designate types of originals and copy paper.
This page explains about these terms and symbols.
Feeding Direction (copy paper path)
In this copier system, copy paper is taken up from the right-hand side of the copier, fed through the copier
toward the left-hand side, and ejected face down onto the Copy Tray. In the figure below, the direction in
which the copy paper is fed, as indicated by the arrow, is called the “feeding direction.”
“Width” and “Length”
Terms and Symbols Used
1166O216AC
1139O1610A
When we talk about the size of the original or copy,
we call side A “width”and side B “length.”
A: Width
B: Length
1139O1610A
<Lengthwise >
When the original or copy has a “length”longer than
its “width,”we call it “lengthwise”and use symbol
“L”or “.”
1139O1620A
<Crosswise >
When the original or copy has a “length”shorter
than its “width,”we call it “crosswise”and use
symbol “C”or “.”

vi
Safety Information
Laser Safety
This is a digital machine which operates by means of a laser. There is no possibility of danger from the
laser, provided the machine is operated according to the instructions in this manual.
Since radiation emitted by the laser is completely confined within protective housing, the laser beam
cannot escape from the machine during any phase of user operation.
This machine is certified as a Class 1 laser product. This means the machine does not produce hazardous
laser radiation.
Internal Laser Radiation
Maximum Average Radiant Power: 36.7 (µW) at the laser aperture of the print head unit.
Wavelength: 770-810 nm
This product employs a Class 3b Laser Diode that emits an invisible laser beam.
The Laser Diode and Scanning Polygon Mirror are incorporated in the print head unit.
The print head unit is NOT A FIELD SERVICE ITEM.
Therefore, the print head unit should not be opened under any circumstances.
For the United States
CDRH regulation
This copier is certified as a Class 1 Laser product under the Radiation Performance Standard according to
the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the
United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food
and Drug Administration of the U. S. Department of Health and Human Services (DHHS). This means
that the device does not produce hazardous laser radiation.
The label shown on page viii indicates compliance with the CDRH regulations and must be attached to
laser products marketed in the United States.
This is a semiconductor laser. The maximum power of the laser diode is 5mW and the wavelength is 770-
810nm.
1166O234AA 1166O263AB
Print Head
Laser Aperture of
the Print Head Unit
This figure shows the view inside the Right Door
with the Imaging Unit removed.
CAUTION: Use of controls, adjustments or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.

vii
Safety Information
For Europe
For Denmark
For Finland
For Sweden
For Norway
CAUTION: Use of controls, adjustments or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.
This is a semiconductor laser. The maximum power of the laser diode is 5mW and the
wavelength is 770-810nm.
ADVARSEL
Usynlig laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion.
Undgåudsættelse for stråling.
Klasse 1 laser produkt der opfylder IEC60825 sikkerheds kravene.
VAROITUS
Laitteen käyttäminen muulla kuin tässäkäyttöohjeessa mainitulla tavalla saattaa altistaa
käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARO
Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Äläkatso
säteeseen.
LUOKAN 1 LASERLAITE
VARNING
Om apparaten används påannat sätt än i denna bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
VARNING
Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.
KLASS 1 LASER APPARAT
ADVERSEL
Dersom apparatet brukes påannen måte enn spesifisert i denne bruksanvisning, kan brukeren
utsettes for unsynlig laserstråling som overskrider grensen for laser klass 1.
Dette en halvleder laser. Maksimal effekt till laserdiode er 5mW og bølgelengde er 770-
810nm.

viii
Safety Information
Laser Safety Label
A laser safety label is attached to the outside of the copy machine as shown below.
1166O261DA
Laser safety label
CLASS 1 LASER PRODUCT
LASER KLASSE 1 PRODUKT
1166O252BA
For Europe

1-1
Chapter 1
Safety Notes
Chapter 1
Safety Notes

1-2
Chapter 1
Safety Notes
1. Installing the Copier
Installation Site
To ensure utmost safety and prevent possible malfunctions of the copier, install it in a location which
meets the following requirements.
◆A place away from a curtain or the like that may catch fire and burn easily.
◆An area where there is no possibility of being splashed with water or other types of liquid.
◆An area free from direct sunlight.
◆A place out of the direct air stream of an air conditioner, heater, or ventilator.
◆A well-ventilated place.
◆A dry place.
◆A dust-free location.
◆An area not subject to undue vibration.
◆A stable and level location.
◆A place where ammonia or other organic gas is not generated.
◆A place which does not put the operator in the direct stream of exhaust from the copier.
◆A place which is not near any kind of heating device.
Power Source
The power source voltage requirements are as follows :
◆220-240 VAC, 5.5A, 50-60 Hz.
◆Use a power source with little voltage fluctuation.
Voltage Fluctuation : Within ± 10%
Frequency Fluctuation : Within ± 0.3%
◆Always use the power cord provided with your printer. When an extension power cord is required,
always use a properly rated cord. If the power cord is not provided, use the following type of power cord:
3 wires, 3x1.00 mm2Harmonized (<HAR>)
Rated 300V/10A (with grounding plug)
Space Requirements
To ensure easy copier operation, supply replacements, and service maintenance, adhere to the
recommended space requirements detailed below. Allow a clearance of 150mm or more at the back of the
copier as there is a ventilation duct.
1628.5 1249.5 139 558
677.5
1015
1125
1483.5
29.5320 1027
240 593.5656 827.5
1166O253CC
Unit: mm
<With AFR-14, FN-100, PF-108, PF-110 and AD-10 mounted>

1-3
Chapter 1
Safety Notes
2. Precautions for Use
Operating Environment
The operating environmental requirements of the copier are as follows.
Temperature: 10°C to 32°C (50°F to 89.6°F) with a fluctuation of 10°C (18°F) per hour.
Humidity : 15% to 85% with a fluctuation of 20% per hour.
Using the Copier Properly
To ensure the optimum performance of the copier, follow the precautions listed below.
◆NEVER place a heavy object on the copier or subject the copier to shocks.
◆NEVER open any doors, or turn OFF the copier while the copier is making copies.
◆NEVER bring any magnetized object or use flammable sprays near the copier.
◆NEVER remodel the copier as a fire or electrical shock could result.
◆ALWAYS insert the power plug all the way into the outlet.
◆ALWAYS make sure that the outlet is visible, clear of the copier or copier cabinet.
◆ALWAYS provide good ventilation, especially during extensive operation.
NOTE
= Locate the Copier in a Well Ventilated Room =
A negligible amount of ozone is generated during normal operation of this copier. An unpleasant odor
may, however, be created in poorly ventilated rooms during extensive copier operations. For a
comfortable, healthy, and safe operating environment, it is recommended that the room be well
ventilated.
REMARQUE
= Placer le copieur dans une pièce largement ventilée =
Une quantité d’ozone négligable est dégagée pendant le fonctionnement du copieur quand celui-ci est
utilisé normalement. Cependant, une odeur désagréable peut être ressentie dans les pièces dont
l’aération est insuffisante et lorsque une utilisation prolongée du copieur est effectuée. Pour avoir la
certitude de travailler dans un environnement réunissant des conditions de confort, santé et de
sécurité, il est préférable de bien aérer la pièce ou se trouve le copieur.
Moving the Copier
If you need to transport the copier over a long distance, consult your Technical Representative.
Care of Copier Supplies
Use the following precautions when handling the copier supplies (toner, paper, etc.).
◆Store the paper, toner, and other supplies in a place free from direct sunlight and away from any heating
apparatus. Keep them in a dry, cool, clean environment.
◆Store paper, which has been removed from its wrapper but not loaded into the drawer, in a sealed
plastic bag in a cool, dark place.
◆Keep supplies out of the reach of children.
◆If your hands become soiled with toner, wash them with soap and water immediately.

1-4
2. Precautions for Use
Chapter 1
Safety Notes
Note on making multiple copies
If you make smaller than B4 size copies during a multi-copy cycle, there is a possibility that the copying
speed will be reduced due to a rise in fusing temperature. The copying speed will automatically return to
normal when the optimum fusing temperature is re-established.
Legal Restrictions on Copying
Certain types of documents must never be copied by the copier for the purpose or with the intent to pass
copies of such documents off as the original. The following is not a complete list but is meant to be used
as a guide to responsible copying.
Financial Instruments
•Personal Checks
•Travelers Checks
•Money Orders
•Certificates of Deposit
•Bonds or other Certificates of Indebtedness
•Stock Certificates
Legal Documents
•Food Stamps
•Postage Stamps (canceled or uncanceled)
•Checks or Drafts drawn by Government Agencies
•Internal Revenue Stamps (canceled or uncanceled)
•Passports
•Immigration Papers
•Motor Vehicle Licenses and Titles
•House and Property Titles and Deeds
General
•Identification Cards, Badges, or Insignias
•Copyrighted Works without permission of the copyright owner
In addition, it is prohibited under any circumstances to copy domestic or foreign currencies or Works of
Art without permission of the copyright owner.
When in doubt about the nature of a document, consult with legal counsel.
Precaution for Opening/Closing the Right Door
1166O284AA
Image Transfer Roller
When opening or closing the Right Door, use
care not to touch the Image Transfer Roller,
as a malfunction could result.

2-1
Chapter 2
Getting to Know Your Copier
Chapter 2
Getting to Know Your Copier

2-2
Chapter 2
Getting to Know Your Copier
1. Typical Copies You Can Make With Your Copier
Typical Copies You Can Make With Your Copier
Here’s a sample of the features the copier is equipped with to turn out different types of copies. For the
specific operations, see the relevant pages indicated by ☞p.
Original Copy ☞p. 3-22
▼
1155O004AA
1-sided 1-sided
▼
1166O003AA
2-sided 2-sided
▼
1155O005AA
Book 1-sided
▼
1155O007AA
2-in-1
1166O004AA
4-in-1
1166O005AA
2-in-1 1-sided
▼
1155O008AA
Booklet

2-3
1. Typical Copies You Can Make With Your Copier
Chapter 2
Getting to Know Your Copier
Mixed Original Detection ☞p. 2-24
Finishing ☞p. 3-16
Zoom Ratio ☞p. 3-10
Mixed Original Detection
1155O003AA
3
2
1
1
1
1
2
2
2
3
3
3
3
2
1
3
2
1
3
2
11
3
2
1
3
2
1
3
2
1
3
2
1
Sort
1149O031AA
1149O030AA
Group
1155O060DB
Hole Punch
1149O029AA
Staple
1166O117AA
Reduce, Full size, Enlarge, X/Y Zoom

2-4
1. Typical Copies You Can Make With Your Copier
Chapter 2
Getting to Know Your Copier
Auxiliary Functions
1149O013AA
Cover ☞p. 3-34
1149O014A
Page Insertion ☞p. 3-36
1149O017AA
OHP Interleaving ☞p. 3-40
1149O015AC
File Margin ☞p. 3-44
1149O016AA
Erase ☞p. 3-46
1166O259AA
Image Repeat ☞p. 3-48