Hive HUB320 User manual

Hive Hub
User guide
UG70010410517V1
If for any reason you need to return your Hive Hub, simply return your box
and its contents to the retailer. Any return is subject to the retailer’s refund
policy so please don’t forget to check the retailer’s refund policy too.
Can we help?
You can view our handy how-to-use videos along with hints and tips
at hivehome.com/support
© 2017 Centrica Connected Home Limited.
Registered in England (No. 5782908). Registered office:
Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
All rights reserved.
Usage
Your Hive Hub is designed for UK and Ireland household wiring,
and for indoor use only.
Maintenance
Disconnect your Hive Hub before cleaning and keep it away from water
and other liquids at all times. The hub does not contain any serviceable
parts so do not attempt to open it.
To avoid environmental and health problems due to
hazardous substances in electrical and electronic goods,
appliances marked with a crossed out wheeled bin should
not be placed into your household rubbish
bin. Instead, when they are unable to be
re-used, they should be recycled. Your local
authority will be able to advise you on the
location of the nearest recycling centre that
is authorised to accept this type of waste.
Please recycle responsibly.
Centrica Connected Home Limited declares that the radio
equipment type HUB320 complies with Directive 2014/53/EU.
Full declaration text available at: hivehome.com/compliance
Max. radiated power: <10 dBm. Frequency: 2405 - 2480 MHz
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Getting started:
1Connect your hub
• Connect your hub to your broadband router using the
Ethernet cable in the box.
• Connect your hub to a mains power socket using the
power cable in the box.
• For the hub to work at its best you should avoid placing
it on the floor or in an enclosed area such as a cupboard.
A table or shelf are better options, if possible.
2Activate your hub
Log in to the Hive app, select Hub or log in at hivehome.com and
enter the hub ID when prompted. This is the ABC-123 formatted
number on the underside of the hub.
3That’s it!
You can now pair your other Hive devices by tapping
Install devices in the app or online dashboard.
Your Hive Hub
Your hub is the heart of your Hive system. It lets your devices talk
to each other and allows you to control them from your smartphone,
tablet or laptop anytime, anywhere.
Remember: For your Hive devices to work correctly your hub must be
kept plugged in and switched on.
Welcome to Hive
Let’s get started setting up your account.
Just download the Hive app or visit
hivehome.com/register to enter in your
details. Once your account has been
confirmed, you can login through the
Hive app and start pairing
your devices*.
*If you already have an account with us, don’t worry about this step.
Download the Hive app:
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