Hizero F5 series User manual

Series

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS

BEFORE USING (THIS APPLIANCE)

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING-To reduce the risk of ﬁre, electric shock, or injury:

a) To Reduce the Risk of Fire due to internal component damage, use only HIZERO cleaning ﬂuid intended for use with the appliance. See the

Cleaning Fluid section of this manual. To Reduce the Risk of Fire, do not use a ﬂammable or combustible liquid to clean a ﬂoor.

b) For household use only. Do not use outdoors.

c) Do not allow to be used as a toy. Close attention is necessary when used by or near children.

d) Use only as described in this manual. Use only manufacturer’s recommended attachments.

e) Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into

water, return it to service center.

f) Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over

cord. Keep cord away from heated surfaces.

g) Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

h) Do not handle plug or appliance with wet hands.

i) Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air ﬂow.

j) Keep hair, loose clothing, ﬁngers, and all parts of body away from openings and moving parts.

k) Turn oﬀ all controls before unplugging.

l) Use extra care when cleaning on stairs.

m) Do not use to pick up ﬂammable or combustible liquids, such as gasoline, or use in areas where they may be present.

n) Prevent unintentional starting. Ensure the switch is in the oﬀ-position before connecting to battery pack, picking up or carrying the appliance.

Carrying the appliance with your ﬁnger on the switch or energizing appliance that have the switch on invites accidents.

o) Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive

safety measures reduce the risk of starting the appliance accidentally.

p) Recharge only with the charger speciﬁed by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of ﬁre

when used with another battery pack.

q) Use appliances only with speciﬁcally designated battery packs. Use of any other battery packs may create a risk of injury and ﬁre.

r) When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects,

that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a ﬁre.

s) Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, ﬂush with water. If liquid

contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

t) Do not use a battery pack or appliance that is damaged or modiﬁed. Damaged or modiﬁed batteries may exhibit unpredictable behavior

resulting in ﬁre, explosion or risk of injury.

u) Do not expose a battery pack or appliance to ﬁre or excessive temperature. Exposure to ﬁre or temperature above 130°C may cause explosion.

The temperature of 130°C may be replaced by the temperature of 265°F.

v) Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range speciﬁed in the instruc-

tions. Charging improperly or at temperatures outside of the speciﬁed range may damage the battery and increase the risk of ﬁre.

w) Have servicing performed by a qualiﬁed repair person using only identical replacement parts. This will ensure that the safety of the product is

maintained.

x) Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.

Thank you for choosing the HIZERO All in One Bionic Floor Cleaner and congratulations for making the right choice to

have crystal clean ﬂoors with less eﬀort! Harnessing patented game-changing bionic technology, your Hizero integrates

the functions of sweeping, mopping, and drying stone, wood, cork and laminate hard ﬂoors. Your cleaner has a built in

rechargeable battery to give you all the freedom-of-movement beneﬁts of wireless cleaning, while the self-cleaning

polymer cleaning roller automatically separates solid and liquid dirt and messes into separate compartments. You can

now enjoyhigh cleaning eﬃciency, simple operation and easy maintenance. This user manual also provides you useful

tips about how to get the most out of your Hizero ﬂoor cleaner for a cleaner, healthier and easier lifestyle, so we

suggest you read it through carefully and keep handy for future reference.

1. Safety Instructions

1.1 Warning

1.2 Caution

Do not move Hizero over the following:

For the purposes of recharging the battery, only use the

detachable supply unit provided with this appliance.

Electrical cables

Parts of the human body

Large solid objects

Remove product from docking station, prior to operating or maintaining it.

Always switch oﬀ prior, before removing water tanks or opening the

cleaning head.

To avoid damaging: do not use to clean up broken glass or sharp objects.

Do not immerse or rinse the body under water. As this will cause irreparable

damage.

Regularly maintain the product. If damaged take it to an authorized service

center.

Only use clean water with or without Hizero cleaning solution, in the clean

water tank.

This appliance can be used by children aged from 8 years and above and

persons with reduced physical, sensory or mental capabilities or lack of

experience and knowledge if they have been given supervision or instruction

concerning use of the appliance in a safe way and understand the hazards

involved.

Children shall not play with the appliance.

Cleaning and user maintenance shall not be made by children without

supervision.

Never store the product at a temperature lower than 0°C/32°F.

Use HIZERO authorized batteries only!

Use only HIZERO speciﬁed cleaning solution to prevent any damage to

internal components.

When there is water in either of the water tanks, never put the product on its

side or upside down in order to prevent any leakages.

Not dishwasher safe.

This product is intended for the indoor use only (not outdoor use).

Do not put anything acidic (example vinegar), or not Hizero authorized

detergents, in the water tanks. Both the clean or dirty water tanks.

Battery can only be used for Hizero Bionic ﬂoor cleaner, is not interchangeable

with other products. Do not expose the battery to heat (50°C/122°F), water or

the outdoors.

Do not allow the battery terminals to touch any metal objects. Thus avoiding

any thermal eﬀect, smoke, ﬁre or even explosion.

In the event of battery leakage, cease use immediately and call a Hizero

authorized service centre.

Batteries should be replaced by skilled technicians.

Discard non functioning batteries, as regulated by your country of origin.

Do not clean the cleaning roller, with sharp objects. As this will damage it

and reduce the cleaning performance.

Empty the dirty water tank after use, to prevent bacteria and odor buildup.

Do not use wax, oil or ﬂoor maintenance products, in the clean water tank.

Charge only with Hizero docking station.

1.4 Self-Protection Sys

Compliance

tem

1.3

1.5 Intended Use

1.6 Best Results

This product complies with the current recognized electrical produc

: detachable supply unit

: read operator's manual

t technical

operates according to the instructions of this user manual.

This product will automatically stop, if a large object is caught in the cleaning

roller.

This product is designed to be used on waterproof hard ﬂooring.

(e.g. Tiles/Wood/Concrete/Marble)

Not to be used on carpets or any water absorbent ﬂoor coverings.

Please use this use and care guide in conjunction with any manuals you

may have for your ﬂoor to obtain the best result. Hizero only recommends

our cleaning solution to enhance your result.

This marking indicates that this product should not be disposed

with other household wastes throughout the EU. To prevent

possible harm to the environment or human health from

uncontrolled waste disposal, recycle it responsibly to promote

the sustainable reuse of material resources. To return your used

device, please use the return and collection systems or contact

the retailer where the product was purchased. They can take

this product for environmental safe recycling.

This device must accept any interference received, including

interference that may cause undesired operation.

Please note that changes or modiﬁcations of this product is

not expressly approved by the party responsible for

compliance could void the user's authority to operate the

equipment.

Note: This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no

guarantee that interference will not occur in a particular

installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment oﬀ and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and

receiver.

-- Connect the equipment into an outlet on a circuit diﬀerent

from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician

for help.

2. Components in the box

Upper Body x 1

Quick-Mount Screw x 1

Battery x 1(Installed)

Clean Water Tank x 1(Installed)

Lower Body x 1

Dirty Water Tank x 1(Installed)

Cleaning Roller x 1

Brush Roller x 1(installed)

Base Dock x 1

Power Adapter x 1

Cleaning Brush x 1

Brush Cleaner x 1

User Manual x 1

HIZERO Cleaning Solution x 1(Optional)

Trash Container x 1(installed)

3. Control Panel 4. Assembly

3.1 Charging

3.2 In Use

"Full dirty water tank" indicator

Power button

Mode button

Brush roller status indicator

Cleaning roller status indicator

Mode1 (Standard water ﬂow)

"Empty clean water tank" indicator

Mode2 (High water ﬂow)

Battery indicator

Flashing red: The product is charging.

Solid Blue: The product is fully charged.

Red: Low battery level. The product will automatically power oﬀ

when the battery runs out.

Blue: Suﬃcient power

1. Unpack the cleaning roller. If the roller is dry and hard, please soak

the roller with warm water not higher than 50°C (15°C-40°C is

recommended). When soaking, you can also squeeze the entire body

of the roller evenly until it becomes completely soft. Squeeze out the

excess water until it does not drip.

2.Take out the lower body, press the button of the cleaning head

cover to open the cover, and put the cleaning roller on the motor.

3. Push the cleaning roller back in and make sure that the

snap-ﬁt locks properly.

4. Push the lower body forward slightly and hear a "click",

indicating that the lower body is locked in place.

Mode 1: Normal mode. A full tank (500ml) of clean water can

last for approximately 10 minutes.

Mode 2: High water ﬂow mode. The appliance will use more water.

A full tank (500ml) of clean water can last for approximately 5 minutes.

Flashing: The water in the clean water tank is running low. The product

will stop working and automatically switch-oﬀ after 30 seconds.

Flashing: Please contact Customer Service.

Flashing: The cleaning head lid is not closed properly

Flashing: A. The dirty water tank is full.

B. The dirty water tank is not assembled correctly.

Solid Red: Please contact Customer Service.

Solid Blue: Normal working mode

Solid Red: Error. Please check the control panel for more information.

Note: Only use Hizero Cleaning Solution. Refer to the instructions

of the Hizero Cleaning Solution.

Add Hizero Cleaning Solution before adding clean water.

NOTE: To prevent the tank from falling out when cleaning the ﬂoor,

make sure the tank is locked in with a clicking sound.

5. Preparing for use

5.1 Charging

5.2 Remove Large Objects from the Floor

5.3 Fill the Clean Water Tank

5.4 Locking the Body

5.Take out the upper body, remove the quick-mount screw from the

upper body, and insert the upper body into the lower body to ensure

that the body is connected ﬁrmly. Before using the product, please remove large objects such as toys, power

cords and shoes from the ﬂoor to be cleaned.

Fill the clean water tank before use.

1. Press and hold the square button above the tank to release the tank

and pull it out. To prevent the body from tipping over, hold the body

upright with the other hand.

Open the clean water tank cap, and ﬁll in clean water (maximum

40°C/104°F). If necessary, add HIZERO cleaning solution (refer to

chapter 1.6 Best Results).

The volume of the clean water tank is approximately 500mL.

6. Insert the quick-mount screw into the screw hole on the upper body

and tighten.

Plug the power adapter to the charging port of the product.

7. The battery is pre-installed. Do not remove unless necessary.

If needed, loosen the screw and remove the battery.

Please make sure the device is powered oﬀ before removing the battery.

Dispose of the removed battery safely.

Follow the step below to install the battery.

8. Insert the battery into the battery compartment of the lower

body and tighten the screws to ensure that the battery is installed

in place.

2. Seal the clean water tank cap, and then put the clean water tank back

into the body, making sure that the clean water tank is installed in place.

To prevent the body from tipping over, hold the body upright with the

other hand.

Hold the handle of the product, push it forward lightly until you hear a

click which means the product is locked vertically. Do not push it any

further, or the product will be damaged.

Note: During locking or unlocking, the clicking sound is normal.

6.1 Start the product

Lift the product from the base and place it on a ﬂat surface, place one foot

on the cleaning head and then gently pull the body back to unlock the body.

Press the power button to turn on the product.

5. If the cleaning roller is jammed by a foreign object, press the power

button to turn oﬀ the machine immediately. Open the cleaning head lid,

remove the cleaning roller, and remove the foreign object.

6.2 Floor cleaning

1. For the maximum cleaning eﬀectiveness, it is recommended to

remove any large solid spills, and to allow the Hizero to move forward

to clean, via its motorized cleaning roller.

6.3 Water tank indication

1. The indicator will ﬂash red when the clean water tank is empty. Please

switch oﬀ the product and ﬁll the clean water tank (refer to Section 5.3 Fill

the Clean Water Tank). Then re-start the product.

2.The indicator will ﬂash red and the product will stop working when the

dirty water tank is full. Please empty the dirty water tank (refer to Section

6.4 Empty the Dirty Water Tank) and re-start the product.

2. To avoid ineﬃcient cleaning, the cleaning path shown in the following

pictures is recommended.

3. To remove stubborn stains, move the product back and forth repeatedly.

4. Do not lay the product ﬂat.

6. Operation

Note:

1. To avoid the water tank from sliding out during cleaning, make sure

it is installed and locked properly.

2. Pour dirty water out each time after cleaning to prevent bacteria and

odor build up.

3. The dirty water tank volume is approximately 500mL.

6.4 Empty the Dirty Water Tank

1.1. Press the square button above the water tank to unlock the tank

and pull it out. To prevent the body from tipping over, hold the body

upright with the other hand. Hold the lid and open the dirty water tank

carefully upwards and empty the dirty water slowly. Watch out for

overﬂow/spill.

Open the cleaning head lid and remove the jammed object . If this does not

resolve it, remove the cleaning roller and brush roller for further inspection.

After removing the obstruction, re-install the cleaning roller and brush roller

(As per section 9).

6.5 Empty the Trash Container

7.1 Maintenance

7.2 Clean the Water Tanks

Open the cleaning head lid. Take out the trash container and use the

cleaning brush to sweep the trash into a dustbin.

1. Regularly clean the exterior of the product with dampened soft cloth.

Do not use caustic detergents or material like steel wool, as this will cause

damage to the outer body.

2. To avoid any damage, do not immerse the product in water or any other

liquid, or rinse it under the tap.

3. Regularly check the cleaning roller and brush roller.

4.Regularly check the power adapter to ensure the power cable is

intact and safe to use.

We strongly advise you to empty the tanks before storing the product.

6.6 Automatic Protection System

The automatic protection system is used to identify abnormalities in the

operation of the product. When this system is activated, the product will

stop operation immediately to prevent damage to objects and the product.

To continue operation, please follow the instructions below!

The cleaning roller/brush roller indicator on the display panel will ﬂash

when the cleaning roller/brush roller is stuck.

Gently rinse the dirty water tank and lid, close the lid and put the tank

back into the product. To prevent the product from tipping over, hold the

product upright with your other hand.

6. Operation

Note: The power adapter should be removed and the

product should be switched oﬀ before cleaning or

maintaining.

7. Maintenance & Cleaning

Note: The clean and dirty water tank should be emptied after each use,

to prevent bacteria and odor .

7.3 Clean the Brush Roller

7.4 Cleaning the Cleaning Roller

7.5 Clean the Trash Container

Note: Always keep the body in the upright position during self-cleaning.

1. To remove and install the brush roller, refer to Section 9.1 Replace the

Brush Roller.

2. Use the brush cleaning tool to clean the entire brush roller from one end.

3. Clean the brush roller (mixing with some cleaning solution is

recommended).

4. The brush roller can be placed on either of the two stands on the base

dock for drying.

To remove and install the clean water tank, refer to Section 5.3 Fill the

Clean Water Tank .

To remove and install the dirty water tank, refer to Section 6.4 Empty

the Dirty Water Tank.

The cap of the clean/dirty water tank can be rinsed under the tap.

Method 1: Automatic self-cleaning

1. Fill the clean water tank and empty the dirty water tank (add some Hizero

cleaning solution to the fresh water tank) and re-install them. Lock the body,

then put the product on the base dock properly, and unplug the power plug.

2. Press the power button to start the product, press the mode button to

switch to mode 2. Keep the unit running until the self-cleaning is done.

3.The cleaning roller self-cleaning operation can be carried out on the base

and can be suspended by hand (please make sure that the fuselage and the

ground are vertical), make sure the unit is switched to the state of mode 2.

4.Repeat the self-cleaning for multiple times to achieve better cleaning eﬀect

if necessary.

Method 2： Manual cleaning

Please refer to Chapter 9 Accessories Replacement, remove the roller ﬁrst, and

then clean the roller.

The cleaning roller can be placed on either of the two stands on the

base dock for drying, to avoid odor and deformation.

Take out the trash container and wash it after emptying. Cleaning

brush can be used. Please dry the trash container before reinstallation.

7.6 Clean the Water Sink Filter

When the ﬁlter is clogged, please clean the ﬁlter. Reinstall the ﬁlter

when it is cleaned.

7. Maintenance& Cleaning

Note: If there is sand or other sharp objects on the ﬂoor, do not

move the product with the wheels to avoid possible scratches.

Note: The maximum opening angle of the brush roller motor is about 45°,

please operate with caution.

Note: The maximum opening angle of the cleaning roller motor is

approximately 45°, so please operate with caution.

7. 7 Clean the Dirty Water Tube Filter

When the ﬁlter is clogged, wash the ﬁlter.

Remove the side cover on the right side (facing the unit) of the

cleaning head from the gap marked with an arrow in the picture

below, and take out the dirty water tube ﬁlter to wash it.

Reinstall the ﬁlter when it is cleaned.

8.1 Storing

8.2 Moving

1. Before storing, switch oﬀ the product, lock the body and place

it onto the base dock.

2. Clean the interior of the cleaning head before storage to

prevent bacteria from breeding.

3. Before storage, please make sure to empty the clean/dirty

water tank.

4. If the product will not be used for more than a week,

disconnect the power adapter, and take out the cleaning roller

to dry it before storing the product.

9.2 Replace the Brush Roller

For better experience and cleaning results, please make sure to use HIZERO

brush rollers. We also recommend that you pay attention to the condition of

the brush rollers.

1. Please switch oﬀ and lock the product.

2. Press the cleaning head cover button to open the cleaning head cover.

3. Release the brush roller snap-ﬁt in the direction of the arrow.

4. Remove the old brush roller and insert the new one.

5. Push the brush roller back in and make sure that the snap-ﬁt locks

properly. Close the cleaning head cover.

9.1 Replacing the Cleaning Roller

For better experience and cleaning results, please ensure that you use the

HIZERO cleaning roller. We also recommend that you monitor the

condition of the cleaning roller and replace it if it is torn, broken, chipped,

hardened to ensure cleaning results. We recommend that you replace it

once every 6 months.

1. Please switch oﬀ and lock the product.

2. Press the cleaning head lid button to open the cleaning head lid.

3. Release the cleaning roller snap-ﬁt in the direction of the arrow.

4. Remove the old cleaning roller and insert the new one.

5. Push the cleaning roller back in and make sure that the snap-ﬁt

locks properly. Close the cleaning head lid.

1. Make sure the product is switched oﬀ and locked in upright position.

2. To move the product, tilt the product backwards to use the back

wheels.

8. Storing & Moving

9. Accessory Replacement

Note: Please make sure that all three snap-ﬁts are locked when installing

the wiper for proper use.Old cleaning rollers, brush rollers, and wipers are

all plastic waste, so please dispose of them properly and recycle them

according to local environmental laws and regulations.

9.3 Replace the Wiper

For better experience and cleaning eﬀect, please make sure to use

HIZERO wiper. We also recommend that you pay attention to the condition

of the wiper and replace it if it is torn, broken, chipped, hardened or

deformed to ensure the cleaning eﬀect.

1. Please turn oﬀ and lock the product.

2. Press the cleaning head lid button to open the cleaning head lid.

3. Remove the trash container and cleaning roller.

4. Release the three wiper snap-ﬁts in a turning motion as the arrows.

1. Insert the new wiper and push down until you hear three "clicks" to lock

the three snap-ﬁts.

2. Put back the cleaning roller and the trash container and close the cleaning

head lid.

Please do not dispose of this product as common household garbage. It is

highly recommended to take the product to the

local recycle station as an eﬀort to protect the environment.

Power Adapter Input 100‒240V ~ 50/60Hz 0.6A

Power Adapter Output 24.0V 1.0 A 24.0W

Power Rating Refer to nameplate

Operating Voltage 18.25V DC

Battery Li-ion 2150mAh

Water Tank Volume Clean water tank：500mL

Dirty water tank：500mL

Net Weigh 4.1 kg

10. Caring for the Environment

11. Speciﬁcations

For the detailed information of warranty and after-sales service, please visit our website: www.hizero.com or contact HIZERO Customer Service Centre in your

country/region.

Your Bionic Floor Cleaner has been designed and developed with the greatest possible care. In the unfortunate case that the product needs repair, the Customer

Service Centre in your country/region will help you by arranging any necessary repairs in the shortest possible time with maximum convenience.

12. Warranty & After-sales

Hizero Appliances Corporation will not be liable for any damage resulting from improper use or disassembly by customers.