HOIN HOP-HL80 User manual

Fast Installation Guide
HOP-HL80
Thermal Barcode Printer

1
Appearance and components
Picture 1
Picture 2

2
Picture 3
Picture 4

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Main features
●Maximum printing speed 5 inch/sec;
●Support TSPL, ZPL, EPL, DPL multiple command sets;
●Support different sizes of thermal label paper;
●At the same time meet the medium at different range 20mm -82mm, easy to operate;
●Automatic paper detection and positioning function;
●Temperature self-adaption control;
Paper roll installation
Put long plastic shaft into the paper roll, and then fix it with two side board . The protruding part of the
shaft board needs to be inserted into the slot until the position of the loading shaft board and the loading
slot is well matched.
Step
Diagrams
①press down the opening
button to open the top cover
②As steps show on the
right, Put long plastic shaft
into the paper roll, and then
fix it with two side boards
③put the well matched
paper roll and its loading
sticker board into the printer
slot, pls pay attention to the
label paper direction.

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Techinical datas
Resolution
203 DPI
Print Method
Thermal Print
Print Speed(Max)
127 mm (5") / s，
Print Width(Max)
80mm(3”)
Print Length(Max)
1770 mm (70”)
Printer Size
225 mm (D) x151 mm (W) x151 mm (H)
Printer Weight
1.08kg
Label Paper Roll Diameter
25-120mm
Paper Direction
Paper Up
Processor
32-bit CPU
Memory
■ 8M Flash memory
■ 8M SDRAM
Interface
■ USB (Standard)
■ Bluetooth (Optional)
Power
Adaptor
■ Input: AC 100-240V
■ Output: DC 24V-2.5A
User Indicator
■ 2 Press Buttons
■ 1 LED Blue Light、1 LED Red Light
Sensor
■ Gap Sensor
■ Cover Opening Sensor
■ Printer Head Temperature Sensor
Paper Type
Thermal Label paper, Thermal adhesive paper, etc
Media Type
Continuous,Gap
Media Width
20 mm ~ 82 mm
Media Thickness
0.06 mm ~ 0.25 mm
Label Length
10 mm ~ 1770 mm
Paper off type
Tear off
Gap Height
Minimum 2 mm
Bar Code
1D bar code
Code128 subsets A.B.C,Code128UCC, EAN128, Interleave 2 of 5,Code
39,Code 93, EAN-13, EAN-8, Codabar, POSTNET, UPC-A, UPC-E, EAN
and UPC 2(5) digits, MSI, PLESSEY, China Post, ITF14, EAN14, Code
11, TELPEN, PLANET, Code 49, Deutsche Post Identcode, Deutsche
Post Leitcode, LOGMARS
2D bar code
CODABLOCK F mode, DataMatrix, Maxicode, PDF-417, Aztec,
MicroPDF417, QR code, RSS Barcode (GS1 Databar)

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Rotation on font,Bar code
0°, 90°, 180°, 270°
Command
TSPL-EZ,EPL,ZPL,DPL emulation
Printer connection
Connect the power cable
■ Make sure the printer power switch is off;
■ Connect well the power adapter and the power cable,Then let one of its side match the printer port,
and other side connect with the socket, and then turn on the power switch;
Connect USB cable
①Confirm that the printer's power switch is off;
②Connect the USB data cable into the related interface;
③Connect the other side of the USB data cable to the host computer.
note: Do not plug or unplug the USB data cable with power on.
Get Printer information
We can get the printer information by the self-test page printed through following steps:
①Turn off the printer.
②Make sure the printer has loaded paper, and close the printer cover.
③Press the FEED button, and turn on the printer, keep pressing the Feed button until you see the
ONLINE and ERROR indicators both flash, ONLINE indicator flash alone, and ONLINE and ERROR
indicators both flash again, then release the FEED button. At this time, the printer will first calibrate the
paper by coming out some blank label and then print out the self-test page as shown.
The self-test page is shown below:

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Indicator Light：
There are two lights on the printer [a blue online light and a red error light].
No.
Indicator Light Status
Instructions
1
Online light on and error light off
Printer power Switch on and it is Normal Status.
2
Online light on and error light flash
Printer Pause
3
Online light flash and error light on
Detect Label gap errors
4
Online light flash and error light on
Printer lack of paper
5
Online light flash and error light on
Option1):Printer cover opening Option2):When the print
head is overheated for continuous printing, the online light
and the error light flash at the same time. After about 1
minute, the CPU will detect the temperature of the print head
again. When the temperature returns to the normal
temperature, the printer automatically returns to the normal
printing state
Power on function：
This printer has two buttons [a PAUSE button and a FEED button]. There are 6 ways to set up and
test the printer. Press the button(s) while turn on the power switch,check the signal light(s), and then
release the button(s) to realize these functions. Please do the follow steps to check.
No.
Function
Instructions
1
Feed
When the power indicator is on and the error indicator is off, Press feed key, the

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printer will feed the paper to the front of the next label
2
Pause
When the printer is printing, press the pause button, the printer work will stop
3
Self test page
①Turn off the printer.
②Make sure the printer has loaded paper, and close the printer cover.
③Press the FEED button, and turn on the printer, keep pressing the Feed button
until you see the ONLINE and ERROR indicators both flash, ONLINE indicator flash
alone, and ONLINE and ERROR indicators both flash again, then release the FEED
button. At this time, the printer will first calibrate the paper by coming out some blank
label and then print out the self-test page as shown.
4
Gap sensor
calibration
Adjust the paper specification parameters in the drive or directly send a command to
set the specification parameters,then print a label. The printer will automatically
calibrate the gap sensor and print the content.
5
Enter debug
mode
Process same with self test page,at the end, you can see”NOW IN DUMP MODE” in
page
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Printer
initialization
①Turn off the printer.
②Simultaneously press the PAUSE button and the FEED button. When the printer's
online (blue) light is on and the error (red) light is off, release the PAUSE button and
the FEED button. At this time, the printer clears the download data in the internal
memory (DRAM) and The printer parameters are restored to the factory default
settings.
Troubleshooting
The contents below are some common problems and their solutions for users. Usually it will be work,
but if it still not work after the following suggestions, pls contact the customer service department of our
dealer or manufacture to get more help.
Problems
Possible Reasons
Solutions
online indicator is off
■ The cable connection is not well
connected to printer port
■ Printer Power switch is not turned
on
■ Check the socket, power cable, adaptor
cable is well connected with printer.
■ Turn on power switch
■ The printer cover is not closed
well
■ Please close the cover well
■ Run out of Label Paper
■ The label installation path is
incorrect
■ Incorrect detection of gap sensor
■ Put new label paper inside
■ Please refer to label paper installation
steps, re-install, re-adjust the
specifications and print
■ There may be label paper or
debris stuck inside the printer
■ Clean the inside of the machine
The printer cannot
print
■ Check if the transmission line
has connected to the machine
■ Reconnect the transmission line
■ If you are using a USB cable, please
confirm that the port in the computer drive

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is selected correctly
■ Replace new transmission line
■ Clean the print head
■ The printer density setting is incorrect
Storage is full
(FLASH/DRAM)
■ FLASH/DRAM full of storage
■ Clear unnecessary files inside
FLASH/DRAM
■ DRAM can store up to 256 files, the
maximum capacity is 1024KB, the number
of file is related to the content size of a
single file
■ FLASH can store up to 256 files, The
maximum capacity is 1024KB, the number
of file is related to the content size of a
single file
Poor print quality
■ Incorrect label paper installation
■ Dust or adhesive accumulation on
the print head
■ Improper setting of printing
density
■ Printer head damaged
■ Re-install the paper roll
■ Clean the print head
■ Clean the rubber roller
■ Adjust the printing density and speed of
the printer
■ Print out the self-test page, check and
judge whether the print head is damaged.
If the print head is damaged, please return
to the factory to replace
■ Replace the appropriate label paper
■ If the thickness of the label exceeds 0.22
mm, the printing quality may be reduced
■ Close the printer cover in place
Paper skipping
occurs when printing
■ Incorrect or incomplete label size
setting
■ The label sensor is covered by
obstacle, which results in incorrect
detection
■ Re size and print
■ Moderately reduce the gap value and
print it
■ Clean the obstacle on the sensors
Content on left and
right sides to be
printed are lost
■ Incorrect label size setting
■ Exceeded maximum print width
■ Set the correct label size
■ Change the paper roll within the
maximum width
There are wrinkles
in printing
■ uneven pressure on printer
head
■ incorrect label paper installation
■ printing density setting is incorrect
■ incorrect label paper feed
■ Please select the appropriate label
printing density
■ Please adjust the label width limiter to fit
the current label
Gray lines appears
■ Printer head is dirty
■ Please clean the print head

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on black label paper
■ Rubber roller is dirty
■ please clean the rubber roller
(Refer to the method recommended in
Article 9 for specific operation methods
and steps)
Unstable printing
■ Printer in hex dump mode
■ Turn the printer off and on again, and
jump out of dump mode