Home Decorators Collection Westcliff User manual

USE AND CARE GUIDE
Questions, problems, missing parts? Before returning to the store,
call Home Decorators Collection Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday
1-800-986-3460
HomeDepot.Com/HomeDeCoRAtoRS
WESTCLIFF
690 459/89475/26MM8682-B453
690 460/89482/26MM8682-T402
690 462/89468/26MM8682-M318
We appreciate the trust and condence you have placed in Home Decorators through the purchase of this electric replace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
imporvement needs. Thank you for choosing Home Decorators!
THANK YOU

2
Maximum Load Warning
MAXIMUM LOAD 105 lb. (47.6 kg)
MAXIMUM LOAD 15 lb. (6.8kg)
MAXIMUM LOAD 20 lb. (9.1 kg)
Table of Contents
CAUTION: This unit is intended for use only with the products and maximum weights indicated. Use with other products or products heavier
than the maximum weights indicated may result in instability causing possible injury.
NOTE: Flat Panel TVs with base support should be placed squarely in the center of the stand with no overhang on any side.
Maximum Load Warning...........................................2
Safety Information..................................................... 3
Warranty ..................................................................... 5
Pre-Assembly............................................................. 6
Hardware Included ................................................... 6
Product Specications....................................................... 6
Tools Required ................................................................... 6
Package Contents.............................................................. 7
Assembly.................................................................... 8
Operation .................................................................16
FCC/IC Information......................................................... 18
Care & Cleaning....................................................... 18
Troubleshooting....................................................... 19
Replacement Parts.................................................. 21

3
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Please read and understand this entire manual before
attempting to assemble, operate or install the product. If you
have any question regarding the product, please call customer
service at service at 1-800-986-3460, 8 a.m.-7 p.m., EST,
Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of re, electrical shock,
and injury to persons including the following:
1. Read all instructions before using this appliance.
2. If possible, always unplug this appliance when not in use.
3. Only a qualied service person should repair this product.
4. Do not use outdoors.
5. Do not cover the cord under the carpeting. Do not cover
with throw rugs, runners or the like. Arrange the cord away
from trafc areas and where it will not be tripped over.
6. To disconnect this appliance, turn the controls to the off
position, and then remove the plug from the outlet.
7. Connect to properly grounded outlets only.
8. This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1
Canadian Electrical Code. For U.S.A. installations, follow
local codes and the National Electrical Code, ANSI/NFPA
NO.70.
9. This appliance has hot and arcing or sparking parts inside
Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be
used as a drying rack for clothing. Do not hang Christmas
stockings or other decorations on or near this product.
10. There is a thermostat limiter inside the heater. When inner
temperature overheating or abnormal heating occurs, the
thermostat protective device will cut off the power supply
to avoid damage to the replace or risk of re.
Safety Information
DANGER:
High temperatures may be generated under
certain abnormal conditions. Do not partially or fully cover
or obstruct the front of this heater.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING: Under no circumstances should this fireplace be
modified. Parts that must be removed for servicing must be re-
placed prior to operating this replace again.
WARNING: In order to avoid overheating, do not cover the
heater.
WARNING:
Use extreme caution when operating heater
near children and the disabled.
WARNING:
Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may cause an electric
shock or re, or damage the appliance.
WARNING:
To prevent a possible re, do not block air intakes
or exhaust in any manner. Do not use on soft surfaces, like a bed,
where the opening may become blocked.
WARNING:
This appliance has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be used as a
drying rack for clothing. Do not hang Christmas stockings or other
decorations on or near this product.
WARNING:
Use this appliance only as described in the manual.
Any other use not recommended by the manufacturer may cause
re, electric shock or injury to persons.
WARNING: This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this
appliance where it may fall into a bathtub or other water container.
WARNING:
This appliance is not a toy. Supervise children
playing near it.
WARNING:
This heater may include an visual alarm to warn
that parts of the heater are getting excessively hot. If the alarm
illuminates, immediately turn the heater off and inspect for any
objects on or adjacent to the heater that may have blocked the
airow or otherwise caused high temperatures to have occurred.
DO NOT OPERATE THE HEATER WITH THE ALARM ILLUMINATING.
CAUTION:
Never leave the heater operating unattended.
Extreme caution is necessary if unsupervised children or invalids
are nearby.
CAUTION:
Before assembly, carefully use scissors or a utility
knife to cut and unwrap all parts. Make sure you do not discard
the hardware.

4
Safety Information (continued)
NOTE:
To avoid injury from unexpected starting or electrical
shock, do not plug the power cord into a source of power during
unpacking and assembly. The cord must remain unplugged
whenever you are adjusting/assembling the replace.
If any part is missing or damaged, do not attempt to use or
plug in the power cord until the missing or damaged part is
correctly replaced. To avoid electric shock, use only identical
replacement parts when servicing double-insulated tools.
NOTE:
Use care in assembling your new fireplace. Take your
time and use the hardware provided and a quality Phillips head
screwdriver. Never overtighten bolts.
• Donotsitonanypartofthemantel.
NOTE:
SAVE THESE
INSTRUCTIONS

5
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Warranty
1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for
a period of one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is conrmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the
installation of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.

6
Pre-Assembly
HARDWARE INCLUDED
DD
CC EE FF GG
HH II JJ KK LL
Part Description Part Number Quantity
AA Shelf Pin PH-SPNPCSPLB2 8
BB Euro Hinge PH-HNGPC35AS95 4
CC Small Flathead Screw N/A 24
DD Camlock Bolt PH-KDBZNC002 24
EE Camlock PH-KDCZNC002 24
FF Metal Plate (Pre-attached) PH-PLBLK001 2
GG Screw PH-SCRBLK001 26
HH Wood Dowel PH-DWLNTL001 28
II Leveler (Pre-attached) PH-LVRBLK001 6
JJ Door Bumper PH-BMPCLR001 4
KK Knob (With screw) N/A 2
LL Cover N/A 8
ZZ Touch-up Pen N/A 1
NOTE:
Hardware not shown to actual size.
Phillips Screwdriver
AA BB
ZZ
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 12.5 Amps
WATTS 1500 Watts
pLANNING ASSemBLY
Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists.
If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement
parts.
Estimated Assembly Time: 60 Minutes
tooLS ReQUIReD

7
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Part Description Quantity
ABase Assembly 1
B Left Front Panel 1
C Right Front Panel 1
D Left Center Panel 1
E Right Center Panel 1
F Top Front Panel 1
GTop Assembly 1
H Left Side Panel 1
I Right Side Panel 1
J Back Panel 2
K Left Door 1
L Right Door 1
M Adjustable Shelf 2
N Insert Securing Block 1
O Center Foot 2
P Fireplace Insert 1
P
PACKAGE CONTENTS
Pre-Assembly (continued)
NOTE: All panels are labeled left
and right as viewed from the front of
unit.
A
K
M
M
C
B
I
G
L
D
E
J
J
N
O
O
F
H

8
Place the Base Assembly (A) onto a at surface.
Insert each Center Foot (O) into the pre-drilled holes
on the bottom of the Base Assembly (A).
3Attaching the center foot
Put the Left Front Panel (B) down on a at surface.
Insert the Camlock Bolts (DD) into the pre-drilled holes,
using the Phillips Screwdriver.
Repeat this process for the Right Front Panel (C).
Insert the Wood Dowels (HH) into the pre-drilled holes in
the Left Center Panel (D).
Align the Left Front Panel (B) and the
Left Center Panel (D) and push together.
To secure into place, insert the Camlocks (EE) into the
pre-drilled holes and tighten with the Phillips
Screwdriver.
Repeat this process for the Right Front Panel (B) and
Right Center Panel (E).
1Preparing the front panel 2Attaching the front panel
C
C
A
O
DD
B
B
E
D
II
HH
EE
Assembly

9
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Align the Left Center Panel (D) and the Left Front
Panel (B) with the Base Assembly (A). Push down.
Repeat to attach the Right Center Panel (E) and the
Right Front Panel (C) to the Base Assembly (A).
Insert the Wood Dowels (HH) into the pre-drilled holes
in the Front Panels (B) and (C).
Connect the Top Front Panel (F).
Insert the Camlocks (EE) into the pre-drilled holes
in the Center Panels (D) and (E). Turn clockwise to
secure, use the Phillips Screwdriver to tighten.
6Attaching the center panels
Insert the Camlock Bolts (DD) into the pre-drilled holes
in the Base Assembly (A).
Use the Phillips Screwdriver to tighten.
Insert the Wood Dowels (HH) into the pre-drilled holes in
the Base Assembly (A).
4Preparing the base assembly 5Preparing the base assembly
AA
DD
HH
F
D
E
EE
B
C
HH
A
Assembly (continued)
EE

10
Assembly (continued)
To secure the Middle Front Panel (F) to the Left Front
Panel (B), insert the Screws (GG) through the Metal Plate
(FF) and turn clockwise to tighten.
Repeat steps to secure the Middle Front Panel (F) to the
Right Front Panel (C).
Push the Left Side Panel (H) down onto the Base
Assembly (A).
Insert the Camlocks (EE) into the pre-drilled holes in
the Left Side Panel (H). Use the Phillips Screwdriver
to tighten.
Repeat step for the Right Side Panel (I).
7
8
Securing the panels
Attaching the side panels
GG
FF
IA
H
EE
F
B
C

11
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Assembly (continued)
Insert the Camlock Bolts (DD) through the pre-drilled
holes in the Top Assembly (G).
Use the Phillips Screwdriver to tighten the Camlock
Bolts (DD).
Insert the Wood Dowels (HH) into the pre-drilled holes in
the Panels (D) (E) (F) (H) (I).
9
11
10
Preparing the top assembly
Attaching the top assembly
Preparing the top assembly
Align the Top Panel (G) with the Panels (D) (E) (F) (H) (I).
Push down to connect.
Insert the Camlocks (EE) into the pre-drilled holes. Use the
Phillips Screwdriver to secure.
G
G
I
I
E
E
D
D
H
H
F
F
EE
HH
DD

12
L
Assembly (continued)
Peel the back off the Covers (LL) and place over the
Camlocks (EE) screwed into the Panels (D) (E) (H) (I).
Insert the Screws (GG) through the pre-drilled holes in
the Back Panel (J).
12
14
13
Attaching the cover
Preparing the doors
Attaching the back panels
Put the Left Door (K) on a at surface.
Insert the Small Flathead Screws (CC) through the
Euro Hinges (BB) to connect to the Left Door (K).
Apply the Door Bumper (JJ) onto the opposite corners of the
Left Door (K).
Repeat for the Right Door (L).
K
CC
JJ
BB
H
E
I
D
LL
J
J
EE
GG

13
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Assembly (continued)
Insert the screws through the pre-drilled holes in the
Right Door (L), to attach the Knobs (KK).
Repeat for the Left Door (K).
15
16
Attaching the knobs
Attaching the doors
Align the Right Door (L) with the Right Side Panel (I).
Insert the Small Flathead Screws (CC) through the
Euro Hinge (BB). Use the Phillips Screwdriver to
tighten.
Repeat to attach the Left Door (K) to the Left Side
Panel (H).
L
L
I
H
BB
CC
KK
K
K

14
P
A
A
HH
DD
Assembly (continued)
Insert the Shelf Pins (AA) into the pre-drilled holes on
the inside of the Panels (D) (E) (H) (I).
Rest the Adjustable Shelves (M) on the Shelf Pins (AA).
Lift the Fireplace Insert (P) carefully into the back of the
unit and center in the replace insert opening.
Do not drag the replace insert across the Base
Assembly (A) as it may scratch your unit.
17
19
18
Attaching the adjustable shelves
Preparing the securing block
Installing the replace insert
into the mantel assembly
Insert the Camlock Bolts (DD) and the Wood Dowels (HH) into
the pre-drilled holes in the Base Assembly (A).
I
EM
M
AA
D
H

15
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Assembly (continued)
Place the Securing Block (N) onto the Camlock Bolts
(DD) and the Wood Dowels (HH).
Insert the Camlocks (EE) into the pre-drilled holes. Turn
clockwise with the Phillips Screwdriver to secure.
20
21
Attaching the securing block
Leveling the unit
On the bottom side of each foot, are the Levelers (II).
Turn them until the unit is balanced.
N
EE
HH
II
DD

16
Operation
Operation
3 4
Adjusting the heater
Press the Heater button to set the thermostat. The replace
contains three infrared quartz heating elements.
The thermostat setting range is 62°F - 82°F or 17°C - 27°C
or always ON.
The thermostat is adjustable by 2°F or 1°C increments.
The up and down buttons“ ”on the remote will
increase / decrase temperature setting.
NOTE: To change between °F and °C press and hold the
HEATER button on the control panel for 3 seconds.
Push the Power button to supply power to all
functions of the replace and put the insert in a
standby mode.
Push the Power button again to turn off all functions.
1 2
Powering the replace
NOTE: Holding the Power button on the control panel for
10 seconds will disable the heater function.
NOTE: All previous settings are held in memory, so the
next time you power up the replace, the unit will turn on
with the same settings.
Adjusting the ame
There are 6 brightness levels that can be selected:
Settings F6 - F4 decrease in Amber brightness
Settings F3 - F1 decrease in Spectrare brightness
Pressing the Timer button will cycle through the timer
settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H,
8H, 9H and off.
Setting the timer
NOTE: The control panel can be accessed at the upper-right corner of the insert.
Fig . 1
/

17
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
NOTE: Please operate the remote control at a slow
measured pace. Press the remote control buttons with
an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to
malfunction.
NOTE: Do not mix old and new batteries. Do not mix
alkaline, standard (carbonzinc), or rechargeable (nicad,
nimh, etc) batteries. Do not ingest batteries.
Operation (continued)
When the remote control stops operating or its range
seems reduced, it is time to replace the battery with
new ones.
On the back end of the remote, press and slide
the battery door open and remove the old battery.
Insert 2 AAA batteries, checking that the + and -
sides of the battery match inside the battery
compartment.
Replace the battery compartment door.
The battery may contain hazardous substances that
could endanger the enviroment and human health.
This symbol marked on the battery and/or packaging
indicates that used battery shall not be treated
as municipal waste. Instead it shall be left at the
appropriate collection point for recycling.
By correctly disposing used batteries, you prevent
potential negative consequences for the environment
and human health. Recycling used materials also
conserves natural resources.
For more information about collecting and recycling
used batteries, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased this product.
5 6
Replacing the remote control battery Disposing of used batteries
7Power cord information
This heater is for use on 120 volts. The cord has a plug
as shown in the figure.
Connect to properly grounded outlets only.
Do not use a 2 prong adapter. Never use with an
extension cord or relocatable power tap (outlet/
power strip).
NOTE: Batteries should be removed if the product is
to be left unused for a long time.

18
Care and Cleaning
Dust your replace regularly with a soft non-lint-producing cloth or household dusting product.
Clean your replace with a gentle non-abrasive household cleaner. Dry your replace immediately with a soft cloth or towel.
Tips for using touch-up pen (ZZ): For scratches, stroke in direction of scratch. For worn areas, stroke in direction of wood grain. Rub
excess colorant promptly with a soft cloth.
The motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life and require no further
lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or replace.
FCC/IC Information
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or personal injury.
WARNING:
Make sure the power is turned off before proceeding with repairs. Any electrical repairs or rewiring of this unit should be
carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing any electrical component or wiring,
the original wire routing, color coding and securing locations must be followed. During any service of this appliance, the power to the unit
must be turned off. First turn the main power switch to the OFF position. Then remove the electrical plug from the wall outlet.
WARNING:
Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire,
electrical shock and injury to persons.
WARNING:
Do not use this replace if any part of it has been under water. Immediately call a qualied service technician to inspect the
replace and replace any part of the electrical system.
WARNING:
Changes or modications to this unit not expressly approved by the party responsible for compliance could
void user’s authority to operate the equipment.

19
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Troubleshooting
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Display shows " " The thermostat sensor is
broken or disconnected.
Unplug the replace, remove the back panel
of the replace and check that the thermo-
stat is plugged into the main circuit board.
If this does not solve the problem contact
customer service for a replacement thermo-
stat sensor.
Display shows " " The thermostat sensor is broken. Contact customer service for a replacement
thermostat sensor.
Display shows " " Manual Reset overheat
protection has triggered.
Inspect the heater and check that the air
inlets and outlets are not blocked as this may
cause overheating. Unplug the heater for 30
minutes and allow it to cool down. Replug
and operate. Monitor the heater for signs of
overheating. If the problem persist discon-
tinue use of the heater and contact customer
service.
Display shows " " This is normal operation.
Check your heater cord and plug
connections. Faulty wall outlet connections
or loose plugs can cause the outlet or plug
to overheat. Be sure the plug ts tight in the
outlet. Heaters draw more current than small
appliances. Overheating of the outlet may
occur even if it has not occurred with the
use of other appliances. During use check
frequently to determine if your plug outlet or
faceplate is HOT! If so, discontinue use of the
heater and have a qualied electrician check
and/or replace the faulty outlet(s).
Heater does not blow warm air. The heater is in a cool down cycle.
Normal operation will continue to run for
several minutes before shutting down. Times
will vary based on tempertures. During this
time cool air will blow.
There is no power and the logs do not
glow. There is no power to the unit.
Check that the unit is plugged into a
standard 120V outlet. Press the Power button
several times and make sure power is set to
the “ON”position.
The logs glow, but no ame effect The ame effect turned off. Press the Flame button several times.
The heater does not blow warm air.
Thermostat setting is
preventing the heater from
turning on.
Adjust the temperature settings to ensure
that the thermostat is set higher than the
current room temperature.

20
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Flame effect works but heater func-
tion does not and the emberbed ashes
when the Heater button is pressed. The heater is disabled.
With the power on press and hold the POWER
button on the control panel for 10 seconds.
Once re-enabled the emberbed lights will
ash multiple times.
The remote control is not working.
There are no batteries. Change the remote batteries.
The signal is poor.
Operate remote transmitter at a slow meas-
ured pace.
Press the remote control buttons with an
even motion and gentle pressure. Repeat-
edly pressing buttons in rapid succession
may cause the transmitter to malfunction.
The remote is too far from the heater.
Operate the remote at a distance less than
20 ft from the front of the
appliance; point the remote at the control
panel.
Troubleshooting (continued)