HOME8 WTS3100 User manual

What’s inside:
Wi-Fi 3-in-1 Trio Sensor
Add-on Device
Quickstart Guide
Model No. WTS3100
All Home8 add-on devices have to work with Home8 systems.
1 x Wi-Fi 3-in-1 Trio Sensor
1 x Battery
(CR123A)
4 x Mounting
Screws
7 x Double-sided
Tapes

français
Étape1: Assemblez votre dispositif et les accessoires
1. Déballez vos dispositifs et accessoires.
2. Reliez le capteur avec la Security Shuttle dans un rayon de 30 cm à 3 m.pour assurer
le bon fonctionnement de la connexion.
3. Tirez et retirez la bande en plastique noire à l'arrière de l'appareil pour initier le contact
de la batterie. La LED clignotera en rouge pendant une seconde.
Étape 2: Ajouter un dispositif
1. Ouvrez l'application Home8. Appuyez sur le bouton " " de menu de la barre latérale et
sélectionnez la " Gestion du dispositif ".
2. Appuyez sur le bouton d'ajouter " + " à côté de la Liste des capteurs.
3. Suivez les instructions de l'application pour scanner le code QR situé sur le dispositif.
Remarque: Si le scannage est inachevé, vous serez invité à saisir le Numéro de série (SN) du dispositif.
1-10 ft
Interrupteur de
sécurité
Bande plastique

français
Étape 3: Montez votre dispositif
Avant de montez votre dispositif, vérifiez s'il est dans le champ de portée de la
Securty shuttle.
1. Placez votre dispositif dans la salle où vous voulez l'utiliser.
2. Testez le périphérique en appuyant sur l'interrupteur d'auto-protection pendant 5
secondes, puis relâchez-le. Si vous recevez un avis qui indique que votre dispositif a
été modifié, il est dans le champ de portée. Montez l'appareil avec les bandes
double face incluses.
3. Maintenant, vous pouvez aller au panneau "Énergie" pour configurer votre appareil.
Pour une meilleure performance, nous vous recommandons de placer le capteur face
à un espace ouvert.
• Pour créer un contact correct, assurez-vous que les deux pièces soient alignées et montées en
position debout / verticalement.
• La hauteur de montage recommandée est de 2 m (6,6 pieds).
• Ne pas laisser l’appareil face à une fenêtre ou à la lumière du soleil. Ne pas laisser l'appareil face à
une source de chaleur. Par exemple: un appareil de chauffage.
1/4 pouce max.
(0,6 cm max.)
6,6 pieds (2M)

FAQ
How can I backup recorded video?
You can backup your recorded video by using any of the following methods.
- By setting automatic backup to Dropbox. (Dropbox account needed)
- By sharing your recorded video from VideoGram to your appointed method.
How can I be certain my personal information is secured?
Our first level of security is authentication and your password is encrypted when you sign in to your
account. At the next level where all data is transmitted, including videos, images, as well account
information, bank-level AES data encryption is used.
How do I retrieve my Home8 Mobile app password?
Go to the sign-in page of your Home8 app and tap "Forgot password?". Follow the instruction on
screen to enter your phone number. You will then receive an access code via SMS. After input an
Access Code that app requested, you can then reset the password by yourself. You will also receive
a confirmation email after successfully reset your password.
How can I be sure unauthorized people are unable to look at my videos on the cloud?
With your privacy in mind, all data is encrypted with bank-level security, and each user has his/her
own account to access the video. Our system alerts you and your authorized users when it detects
login attempts from unauthorized smart devices.
How many locations can I manage from my Home8 app?
Home8 app is built to support multi-location management. You can manage as many locations as
you would like, and we do not place a limit on the number of Home8 Systems you can purchase.

FAQ
If I lose my smart device, what should I do to protect my Home8 account?
We recommend you to change your password as soon as possible by using other smart device with
Home8 App installed to sign in to your account to make the change to your password. Alternatively,
you may also contact us to disable your account for you.
What are the requirements prior to purchasing an Home8 System?
Because Home8 System is a fully IoT interactive system, it will require the following:
- Broadband Internet connection. (dial-up connections are not supported)
- DHCP-enabled router with an available LAN port.
- Smart devices with internet connection.
Is there a place I can view the user manual online?
Yes, visit www.home8alarm.com/faq , and then access user manuals.
What can I do if a camera is offline?
If a camera is showing as “offline”, try power cycle on the camera first and wait approximately two
minutes, if the offline situation persists, try moving the camera closer to the Security Shuttle and
power cycle the device again. After tried the methods above, if the offline status is still not resolved,
please contact our Technical Support for further troubleshooting assistance.
What can I do if my system is offline?
First, try checking your internet connection, if the connection is working properly, then unplug the
network cable from your Security Shuttle for 10 seconds, and then reconnect it. If the Security Shuttle
is still offline after 5 minutes, please contact our Technical Support for further troubleshooting
assistance.

Troubleshooting Tips
Are your devices listed in your app?
If you’re having trouble installing your devices, see if they’re listed in your Home8 app:
• Navigate to > Device Management to see if all your devices are listed
• Tap +next to the device category and follow the on-screen instructions to add any missing devices
Are your devices communicating with Security Shuttle?
• If your devices don’t connect to Security Shuttle, they might be too far away. Take them to a location that’s
closer to Security Shuttle and try again.
• If they do connect, you’ll know the range of your device and where to install a range extender.
• Alternatively, you can move Security Shuttle closer to your device.
• If your devices still don’t communicate with Security Shuttle, even when they’re in the same room,
navigate to > Device Management > +on the Home8 app to add your devices again.
Do you need to reset your sensor?
If your device isn’t communicating with the Security Shuttle, your app may ask you to reset your device.
• Open the front cover of the sensor.
• Remove the battery and insert again.
• Press the tamper switch four times within 1.5 seconds and during the 4th press, hold the tamper switch
until the LED lights up. After 3 seconds the LED will turn OFF, and after the next 2 seconds, release the
tamper switch. If reset successfully, the LED will light on for 1 second. Otherwise, the LED will flash once.
• Return to the app and follow the onscreen instructions.
Need help installing your Home8 system?
http://www.home8alarm.com/faq
[e-mail]
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