HomeSeer Way2Call User manual

HomeSeer Technologies LLC
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Wa ay y2 2C Ca al ll l H Hi i- -P Ph ho on ne e D De es sk kt to op p M Mo od de em m
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In ns st ta al ll la at ti io on n G Gu ui id de
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DO NOT CONNECT THE HI-PHONE TO YOUR
USB PORT UNTIL YOU INSTALL THE DRIVERS
FIRST. THE HI-PHONE WILL NOT OPERATE IF
YOU DO SO!
HomeSeer Technologies LLC
109 Powder Hill Rd
Bedford NH, 03110
www.HomeSeer.com

Way2Call Hi-Phone Installation Guide
Page 2
Introduction
Thank your for your purchase of the Hi-Phone Desktop! The Hi-Phone
is our second generation phone switch that is a unique product that
has no equal. With the Hi-phone, you will enjoy using your standard
telephone to control your home in ways that never could have been
achieved before.
Important
Please read this document thoroughly before installing the Hi-Phone.
It contains important information that is needed to install the device
properly.
Included with your package
The following is included with the Hi-Phone package:
•1 phone Hi-Phone USB unit for a single phone line with
installation CD
•Power Supply
•Phone cable
•USB cable
•1 Users guide
Product Description
The Hi-Phone Desktop is a device that connects the phones in your
home to your modem. This allows you to interact with your computer
using either voice commands or touch-tones from the telephone
keypad. The device is intended to be installed at the point where your
phone line enters the home. This will allow all the phones in your
home to control your computer and automation devices.

Way2Call Hi-Phone Installation Guide
Page 3
Features
•Built in voice modem, so no modem is required in your
computer
•Connects via USB for easy installation
•Press the # key on any in-house phone and you will be
connected to HomeSeer.
•Detects when a remote party hangs up the phone. The call
is then terminated. This results in smaller voice mail
messages.
•The box can optionally mute the incoming rings and not
send them through to your in-house phones until caller ID
is detected. This gives the phone software enough time to
detect the caller ID information and drop the call or send
the call to a voice mailbox before annoying the household
with the rings. This setting is software controlled and
settable in the HomeSeer Phone options modem tab.
•When caller ID is detected, the ring pattern can be
changed, so important calls or calls for a specific person
can be assigned a special ring.
•When interacting with the computer on an in-house phone,
and an external call arrives, the call is announced to you
over the phone. If caller ID information is available, this is
announced also. You can then press * (star) 9 to switch to
the incoming call.
•From an in-house phone, you can say "dial bill smith" and
the phone software interacts with the box to dial the
number for you.
•Dialing can also be done by number by saying "dial 911"
•On a power failure, the box connects all in-house phones to
the outside and does not interfere with the normal
operation of the phone.
Note that the device can only handle voice, and will not act as a
data modem.

Way2Call Hi-Phone Installation Guide
Page 4
Requirements
Before installing the Hi-Phone, make sure you have HomeSeer
version 2.0.0 or later installed. You can download the latest version
of HomeSeer HS2 from the download web page on our web site at
www.HomeSeer.com.
Installation (Hi-Phone)
The Hi-Phone contains the following connections:
1. RJ11 Female, marked "Line" for connection to your incoming
phone line
2. RJ11 Female, marked "Phone", for connection to your in-house
telephones
The Hi-Phone should be installed where the telephone line enters the
home. This allows any phone in your home to control your computer.
The following diagram shows the connections.
1. Connect your incoming phone line to the "Line" jack on the
rear of the Hi-Phone
2. Connect the line going to all your in-house phones to the
"Phone" jack on the rear of the Hi-Phone
3. Do not connect the USB connection to your computer at this
time
4. After the hardware is wired, skip to the software installation
section to install the Hi-Phone device drivers.
Rear of Hi-
Phone device
PhoneLine
T
o telephones in the home
Phone line from telephone company
Hi-Phone
Wiring 1

Way2Call Hi-Phone Installation Guide
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Way2Call Hi-Phone Installation Guide
Page 6
Installation (Divers and Phone Software)
To install the Hi-Phone drivers follow this procedure:
1. Make sure the Hi-Phone device is NOT connected to your
computer. Leave the USB connector disconnected for now.
2. Insert the Way2Call CD. It will ask you if intend on using the
USB device. Answer YES. Plug the hi-phone USB cable into
your computer.
3. At this point the system will automatically install the drivers.
Please wait for it to complete. It may install up to 3 drivers and
may take a few minutes. If it does not detect the device,
restart your system. It should detect it on startup and install
the drivers.
4. Next, select "Install Hi-Phone software and drivers for
windows" from the CD installer.
5. This will install the remaining drivers required by the unit. The
installer will scan your system and detect your device.
6. When the install is complete, you will need to restart your
computer.
To install the HomeSeer Phone software:
1. Start HomeSeer by double clicking on the HomeSeer 2 icon on
your desktop
2. From the Edit menu select Setup, this displays the Setup web
page.
3. Select the General tab
4. Make sure that “Launch HomeSeer Phone at Startup” is set to
“YES”.
5. Select the Phone tab.
6. Under Line Specific Settings select “Way2Call Hi-Phone
Desktop”, and then click the “Create Line” button.
7. Click “Save” at the bottom of the page to save your settings.
8. You can select this line again from the drop-down menu to
adjust settings for the line, such as the number of rings to
answer, etc.

Way2Call Hi-Phone Installation Guide
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Operation
To test the Hi-Phone, pick up any phone in your home. You will hear
a dial tone, and should be able to dial out and use the phone
normally.
Press the “#” key on the phone. You should hear the HomeSeer
Phone software answer the call with the phrase "yes sire". It may
take a few seconds to hear the prompt the very first time you hit the
pound key.
If the software is not answering, check the following:
1. Make sure “Internal Answer” is enabled for your line. This is
found in the “Line Specific Settings” area on the “Phone” tab of
the setup page.
2. Check your multimedia control panel in Windows, and make
sure your preferred audio device is set to your sound card and
NOT the Hi-Phone device.
3. Check the log window for any errors. You should see log entries
when you take any handset off hook. You can enable the
detailed event log by setting the Detailed Login option to YES
under the “Line Specific Settings” for the modem.
4. Try the system with a single phone connected to the phone jack
on the Hi-Phone device.
5. Right click on the Hi-Phone system tray icon and run the test
wizard. This will test the hardware. Shut down HomeSeer before
running the test wizard.
Handling Incoming Calls while working with the
computer
If you are connected with the computer and an incoming call arrives,
you will hear an announcement similar to: "excuse me, you have an
incoming call". This indicates that someone is attempting to call you.
To switch to the caller, press * (star). If you ignore the call, the call
will not be answered. If you hang up, the HomeSeer Phone software
will answer and take a message (if configured to do so after so many
rings).

Way2Call Hi-Phone Installation Guide
Page 8
Muting the first two rings of incoming calls
The Hi-Phone can optionally mute the first few rings of incoming
calls. This is useful if you want to use caller ID to detect the caller,
and then possibly drop the call before it rings the phones inside your
home. These options are found under the Phone Tab in Setup. Select
your modem from the “Line Specific Settings” area.
Volume Levels
You can adjust the volume levels under the Phone Tab on the setup
page .
Changing the Ring Pattern
If desired, the ring pattern of an incoming cal may be changed to a
user defined pattern. Ring patterns are determined by caller ID
information. To set a ring pattern:
1. Open the address book by clicking on the “Phone” menu item
and then the “Address Book” menu item on the Web interface.
2. Click “Add New” and then enter the Name and Phone number of
the caller, then check “Use a special Ring Pattern”
3. Enter a pattern in the boxes provided. A pattern of 3 short rings
would values of 2,2,10.
4. When this particular caller calls, the phones in your home will
ring with this pattern.
Warranty
HomeSeer Technologies has a 30 day no questions asked return
policy. If you are not completely satisfied with our products, you may
return them for a full refund.
Beyond 30 days, the Hi-Phone hardware is warranted by the
manufacturer, Way2Call.

Way2Call Hi-Phone Installation Guide
Page 9
Regulatory Approvals
The Hi-Phone is UL and FCC approved.
Support: www.homeseer.com
Help Desk:
Select the Help Desk option from the Support menu to open a
Help Desk ticket.
Support is also available on the HomeSeer message board at our
website. Look for the Way2Call or HomeSeer Phone forum.
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