Homeworks HWI-TEL9 User manual

1
General Description
The HWI-TEL9 Single Line Telephone Interface
provides access to up to ten different functions or
events in the HomeWorks system from touch-tone
phones inside or outside the house. Each function
can be programmed to control any of the devices
connected to a HomeWorks system. Digitally
recorded voice messages provide custom responses
for each of the programmed functions.
Safety Precautions
Telephone lines conduct a small amount of electrical
current. Although unlikely to cause harm, the
following precautions are advised:
1. Disconnect the telephone line at the network
interface.
2. Never work with telephone wiring during a
thunderstorm.
3. Persons with pacemakers should never work with
telephone wiring.
Important Installation Information
The HWI-TEL9 is designed with multiple operational
modes, each of which is best suited for a particular
phone system configuration. Please read the section
on Configuration prior to installation if you are not
completely familiar with the options that are available
to you and your customer.
Installation
Remove power from both the HomeWorks panel and
the HWI-TEL9 before wiring.
1. Surface mount the HWI-TEL9 enclosure on the
wall using the four mounting holes (see Figure 1).
The unit should be located near the phone line
point of entry, and within 6 feet of a 120 V
receptacle.
2. Remove the four phillips screws that secure the
cover of the enclosure.
3. Use the knockout in either the lower left or lower
right corner of the enclosure to pass wires
through for the: telephone line connections, plug-
in transformer cord, ground wire, and HomeWorks
Keypad Link (see Figure 2). The wires should be
strain-relieved using an entrance fitting.
4. This device must be permanently grounded.
Connect a ground wire to the green screw inside
the enclosure and run it to the chassis ground
connection at the telephone network interface.
5. Connect the HWI-TEL9 to the HomeWorks
Keypad Link using the supplied terminal block.
One pair #18 (terminals 1 and 2) and one pair
#18–22 twisted and shielded (terminals 3 and 4)
are required for connecting to the HomeWorks
Keypad Link (see Figure 2).
HomeWorks®Telephone Interface
HWI-TEL9
18 V 60 Hz 300 mA
Instructions for Installation and Use
Please Read Before Installing
Figure 1 - Panel Mounting
Figure 2 - Wiring Layout
Mounting Holes
Mounting Holes
Four Phillips Screws for Securing Cover
Overall Size:
12.5"L x 6"W x 3.25"H
HomeWorks
Panel
HWI-TEL9
HomeWorks
Keypad Link
Note: Maximum total length
of any wire run on the
keypad link is 1,000 feet.
To Phone
Company
Plug-in
Transformer
Inside
Phones

2
b. Unplug the Keypad Link connector from the
HWI-TEL9.
c. Go to every phone in the house and verify that
a dial tone is present on line 1 (and line 2 if
applicable). If a dial tone is not present, a
wiring problem exists.
d. Unplug the INSIDE PHONE jack on the HWI-
TEL9.
e. Go to every phone in the house and verify that
a dial tone is NOT present on line 1 (and line 2
if wired through the HWI-TEL9).
f. Any phone that has a dial tone in step e is
connected in parallel with the HWI-TEL9 rather
than in series with it, and will not work properly
with the HWI-TEL9. Return to steps 6 and 7
for instructions on how to properly wire these
phones.
g. Plug in the Keypad Link connector and the
INSIDE PHONE plug on the HWI-TEL9.
9. Plug the supplied transformer into the wall and
into the power jack on the HWI-TEL9 unit. There
is a green LED next to the transformer plug which
will light to indicate the 18 V power.
10. Return power to the HomeWorks®panel.
11. Ensure that the Operational Mode Selector
Switch is set to the Normal position. The Display
will blink “32” (the device’s address) when there
are communications with the HomeWorks panel.
It will blink “00” if there are no communications
and will be blank if there is no power being
supplied by the HomeWorks Processor.
6. Connect the telephone line from the telephone
company to the jack labeled OUTSIDE PHONE.
The Tip and Ring conductors must be the inner
pair of conductors in the phone plug (see Figure
3).
A standard telephone wiring configuration will
have a second pair of conductors which are
located on the outer pair of a phone plug. The
HWI-TEL9 passes this outer pair directly through
form the OUTSIDE PHONE jack to the INSIDE
PHONE jack so that standard two-line phone
wiring will not require any modifications (Note:
This second pair is not shown in Figure 3).
In the two-line phone configuration, inside access
to the HWI-TEL9 will only be available on line 1
(the inner pair of conductors). Access from line 2
(the outer pair of conductors) will only be possible
by calling line 1 and accessing the HWI-TEL9 in
the same way that it would be accessed from any
outside phone.
7. Connect the phone wiring for all of the phones
inside the house to the jack labeled INSIDE
PHONE. Again, the inner pair are Tip and Ring for
line 1. The outer pair are for line 2, which is not
used by the HWI-TEL9, but is passed directly
through. Important Note: The HWI-TEL9 must be
in a series connection between the telephone
company and any inside phones. The only
devices that should be connected directly to the
telephone company (effectively in parallel with the
HWI-TEL9) are alarm system dialers and other
emergency phone equipment.
8. When all phone wiring is complete, it should be
tested by performing the following:
a. Reconnect the telephone lines at the
telephone network interface.
Figure 3 - Panel Wiring
Ring
Count
Selector
Switch
Answering Machine
Selector Switch
(Maximum length: 1000 feet)
KEYPAD
LINK
One pair #18 (1&2)
One pair #18-22 twisted & shielded (3&4)
To HomeWorks Panel
Incoming Line From Phone Co.
to Inside Phones (Inner Pair)
To Inside Phones
(Inner Pair)
18 V
Plug-in
Transformer

3
1-38 are integral to the operation of the HWI-TEL9
and must be recorded as noted in Table 1, “List of
Voice Messages.” If it is desired, these messages
may be recorded over with a different voice, but their
contents must remain as specified in Table 1.
The remaining messages, 39-68, are intended for
customization to individual homes. Fill out the
Custom Messages Worksheet, Table 2, with the
function names and state labels that you wish to
record. When programming the active and inactive
states for the custom voice messages, you should
consider what the button function does. If the LED
logic for a button function is programmed as “room”
or “pathway”, you may want to record “Is on” and “Is
off” for the active and inactive states. Also, if you
have a button that controls a single zone, you
probably will want to use room LED logic. If the LED
logic for a button is programmed as “scene” logic,
you may want to record “Is active” and “Is not active”
for the states.
Recording Custom Voice Messages
To record over your pre-recorded messages:
1. Remove the unit’s enclosure cover.
2. Provide power from either the HomeWorks Panel
or a 15 V source, as described above.
3. Plug a handset from a standard analog telephone
into the HANDSET jack on the HWI-TEL9.
4. Set the Operational Mode Selector Switch to the
RECORD position. The Display will show the
number of the voice message which is ready to
be recorded.
If the number displayed is not the desired
message to record, press the +MESSAGE button
or -MESSAGE button and hold until the number
for the desired message is displayed.
5. To record a message, press and hold the
ENABLE button while speaking into the handset.
Release the ENABLE button when you have
finished saying the message.
If the green LED lights, you have successfully
recorded a message. The Display will increment
itself so that the next message can be recorded.
If the red LED lights, you have exceeded the time
limit of that voice message. The Display will not
increment itself, and you will have the opportunity
to repeat the process and rerecord the message.
6. If you wish to hear the message which you have
just recorded, refer to the PLAYBACK section
below.
7. When finished with RECORD functions, set the
Operational Mode Selector Switch to the
NORMAL position.
12. Ensure that the Answering Machine Mode
Selector Switch is set to the appropriate position,
Answering Machine or No Answering Machine.
See the Configuration section for more
information on the mode that you require.
13. Ensure that the Ring Count Selector Switch is set
to the appropriate position.
14. Ensure that all voice messages are recorded as
desired. See the Voice Recording and Playback
section for more information.
15. Program the HWI-TEL9’s Pickup Code, Access
Code, and Status List. Refer to the Programming
section for detailed instructions on how to
perform the programming. Even if you intend to
use the HomeWorks®Utility to set the Pickup
Code, Access Code, and Status List, refer to the
Programming section for specific guidance on
allowable codes.
16. Remove the handset from the HANDSET jack,
tighten the strain relief, and replace the cover and
screws.
Figure 4 - Programming Diagram
Voice Recording and Playback
The HWI-TEL9 comes with a prerecorded set of voice
messages. To rerecord and customize these
messages requires a handset from a standard analog
telephone and that either:
a. The unit must be wired into the HomeWorks
system, or
b. A 15 V power supply (not provided) be used.
The supply must be connected between Pins 1
and 2 of the unit’s Keypad Link connector, with
the positive terminal tied to Pin 2.
The recording process can take place either before or
after the unit is installed, at the installer’s
convenience. However, any recording should be done
in as quiet an environment as possible to reduce
background noise.
Look over the List of Voice Messages, Table 1, and
the Custom Messages Worksheet, Table 2. Messages
HANDSET
JACK
DISPLAY
MESSAGE
SELECTOR
ENABLE
BUTTON
OPERATIONAL
MODE SELECTOR
SWITCH

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Configuration
The HWI-TEL9 can be set for one of multiple
situations involving answering machines and services.
The two most common:
a. An answering machine inside the house shares
the phone line.
b. The occupant does not own any device which
would automatically pick up a ringing phone
line.
Read the following descriptions of the operation in
each mode carefully to decide which is appropriate
for the particular homeowner. Note that the Answering
Machine Mode selection has no effect on a user
accessing the system from an inside phone; the only
difference occurs when dialing in to access the HWI-
TEL9 from outside the house.
Answering Machine Mode
In Answering Machine Mode, the HWI-TEL9 will never
pick up the phone until after another device on the
same line answers the incoming call.
To access the system in Answering Machine Mode
1. Dial the phone number of the residence.
2. Wait for the answering machine to pick the
ringing line up.
3. While the answering machine plays its greeting
message, enter the Access Code (see Access
Codes on page 5). After receiving the correct
Access Code, the HWI-TEL9 will disconnect the
answering machine and allow the user access to
control the lighting system. If the user fails to
acquire access, they should wait until the
answering machine’s greeting message is
complete, and then re-enter their Access Code.
To configure for Answering Machine Mode
1. Set the Answering Machine Mode Selector
Switch to Answering Machine.
2. Set the Ring Count Selector Switch to a number
equal to or less than the number of rings which
the answering machine is set to pick up on. The
HWI-TEL9 will not accept any password unless
the phone has rung at least as many times as
indicated on the Ring Count Selector Switch. Be
aware that answering machines with toll-saver
modes may pickup on a different number of rings
depending on if the answering machine has
recorded messages. Setting the Ring Count
Selector Switch to 2 will usually avoid problems
caused by toll-saver features.
Playback
To listen to the pre-recorded or to your custom
recorded messages:
1. The unit’s enclosure cover must be removed,
15 V power must be supplied, and a handset
must be plugged into the appropriate jack, as
described in steps 1,2, and 3 of the Record
section above.
2. Set the Operational Mode Selector Switch to the
PLAYBACK position.
3. If entering PLAYBACK from the NORMAL
position, the Display shows “01”.
If entering PLAYBACK from the RECORD
position, the Display shows the last message re-
corded in the RECORD position.
If the number displayed is not the message
desired for playback, press the +MESSAGE
button or the -MESSAGE button and hold until
the number for the desired message is
displayed.
4. To play the message for the number shown,
momentarily press the ENABLE button while
listening on the handset.
5. After the message for the displayed number is
played, the message number will advance to the
next recorded message. Press the ENABLE
button again and the next message will play.
Other messages can be played by selecting the
desired message numbers using the +MESSAGE
button or the -MESSAGE button, then repeating
step 4.
6. When finished with the PLAYBACK functions, set
the Operational Mode Selection Switch to the
NORMAL position.

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No Answering Machine Mode
In this mode, the HWI-TEL9 will pick up the ringing
phone line after the phone has rung the number of
times indicated by the Ring Count Selector Switch. If
the HWI-TEL9 is connected to a dedicated phone line
(i.e. no other phone devices are connected to the
line), this mode should be used.
To access the system in No Answering Machine
Mode
1. Dial the phone number of the residence. After the
number of rings indicated on the Ring Count
Selector Switch the HWI-TEL9 will answer and
prompt the caller by saying “Proceed.”
2. Enter the appropriate Access Code (see Access
Codes on page 5).
3. After the correct code has been entered, the user
will be able to access the functions of the HWI-
TEL9.
To configure for No Answering Machine Mode
1. Set the Answering Machine Mode Selector
Switch to “No Answering Machine”.
2. Set the Ring Count Selector Switch to the
number of rings at which you would like the HWI-
TEL9 to pick up after. (For a non-dedicated phone
line, a reasonably high number, such as eight, is
recommended. For a dedicated phone line, a low
number is typically used.) If the telephone is
answered before the indicated number of rings,
the HWI-TEL9 will do nothing.
Other Possible Situations
The HWI-TEL9 also has the ability to work in other
configurations. These include:
Dedicated Line
If it is desired, the HWI-TEL9 can be assigned its own
dedicated outside line. In this case, there is no direct
access to the HWI-TEL9 from phones within the
house.
To access the system from inside the house, a user
must dial out to the phone number dedicated to the
HWI-TEL9. All setup of Status List, Pickup Code, and
Access Code must be done through the HomeWorks®
Utility.
To configure for a dedicated line, set the mode to “No
Answering Machine” and the Ring Count Selector
Switch to one.
Outside Answering Service
A homeowner may be using the Bell Atlantic or
another automatic, central telephone company
operated answering service. If this is the case, the
HWI-TEL9 can still be used, but requires a special
access method.
To access the system in the Outside Answering
Service configuration
1. Dial the appropriate phone number and allow the
phone to ring only once.
2. Hang up and wait at least 5, but no more than 30
seconds.
3. Redial, and the HWI-TEL9 will answer
immediately.
4. Enter the Outside Access Code.
To configure the system for this mode, set the HWI-
TEL9 to “No Answering Machine” mode and the Ring
Count Selector Switch to “F”.
Programming
Access Codes
There are two distinct Access Codes associated with
the HWI-TEL9: the Inside Pickup Code and the
Outside Access Code. These codes can be set
through the HomeWorks Utility or by a user accessing
the system on an inside phone. If the codes are set
through the HomeWorks Utility, then the HWI-TEL9
unit must be attached to the HomeWorks system at
the time the information is uploaded to the panel.
The Inside Pickup Code is a two to four digit number
which is dialed to access the system from within the
house. The Outside Access Code is a four digit
number which must be entered when calling the HWI-
TEL9 from outside the house. The default Inside
Pickup Code is the “hookflash,” i.e., depress and
quickly release the hookswitch. If the phone has a
flash button, it can be used as well.
To manually change the Inside Pickup Code
1. Access the system initially by using the
“hookflash” (refer to the above section), or the
current Pickup Code if it has been previously
changed.
2. Press “#” followed by “P” (button 7) on the
telephone — The system responds with
“Programming Pickup Code.”
3. Enter the new sequence by pressing a
combination of two to four buttons (ex.: (2,#) or
(5,6,7,*)). The sequence should be chosen so that
it is unique to the HWI-TEL9 and does not access
other systems. The following are suggestions that
may be helpful in selecting a Pickup Code that
will not conflict with other systems.
a. The HWI-TEL9 will not permit a Pickup Code
that begins with “91”. This is prohibited to
avoid conflicts with dialing “911” in the event
of an emergency.
b. Pickup codes starting with “0”, “1” and local
area codes are not suggested because of
conflicts with dialing the operator, long
distance and local extensions.

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Use of the HWI-TEL9
Although the HWI-TEL9 can be accessed from either
inside or outside of the house, not all of the functions
of the HWI-TEL9 are available from both methods of
access. Please see the following chart:
Function Inside Outside
Control of Up to Ten Events Yes Yes
Monitor the Status of those Ten Events Yes Yes
Add or Delete Buttons from the Status List Yes No
Change the Pickup and Access Codes Yes No
Accessing the system
From an inside phone
1. Pick up any inside phone and within 5 seconds,
either enter the Pickup Code, or perform a
hookflash, whichever has been programmed for
the HWI-TEL9.
From an outside phone, in answering machine
mode
1. Dial the phone number of the residence.
2. When the answering machine picks up, enter the
Access Code. The Access Code can be entered
while the answering machine is playing its
greeting message. However, if you experience
problems accessing the system during the
greeting, you may have to wait until it is finished
to enter your Access Code. This will ensure the
greeting message does not interfere with the
Access Code tones.
3. The HWI-TEL9 will disconnect the caller from the
answering machine, and the caller will be in the
system.
From an outside phone, in No Answering Machine
Mode
1. Dial the phone number of the residence.
2. After the preset number of rings, the HWI-TEL9
will automatically answer the phone line and will
prompt the caller for the Access Code by saying
“Proceed”.
3. Enter the Access Code, and the caller will be in
the system.
c. Using a Pickup Code consisting of a number
followed by the pound (#) or star (*) button is a
good choice to avoid conflicts (ex.: (5, *)).
d. If your Pickup Code is set to “hookflash” and
you are experiencing problems, you should
change it to a sequence of numbers.
4. If no buttons are pressed within three seconds
and no more than four buttons total are pressed,
the system repeats the new Pickup Code. This is
an acknowledgment by the system that it has
accepted the new code. If the code needs to be
changed again, return to step 2 above.
5. If the Pickup Code is forgotten or interferes with
other systems, the Pickup Code can be reset to
the default “hookswitch flash” as follows:
Before proceeding, be certain that no phones are
accessing the system.
a. Move the Operational Mode Selector Switch to
the NORMAL mode.
b. Press the ENABLE button inside the HWI-TEL9
enclosure and hold for five seconds.
c. The green LED flashes once indicating the
Pickup Code is reset.
To Manually Change the Outside Access Code
1. Access the system from inside the house using
the current Pickup Code.
2. Press “#” followed by “A” (button 2). The system
responds with “Programming Access Code.”
3. Enter a four-digit Access Code.
4. The system responds by repeating the new
Access Code.
5. The Access Code may be changed by repeating
the above procedure.
Status List
Whenever the system is accessed from either an
outside phone (with the Access Code) or an inside
phone (with the Pickup Code), the system responds
with a list of status conditions. This list initially
contains only the status of the Security System and
Vacation Mode. The contents of this list are
programmable via the HomeWorks®Utility.
Button functions may manually be added to or
deleted from the list as follows:
1. Access the system from inside the house using
the Pickup Code.
2. Press “#” followed by “L” (button 5). The system
responds with “Programming List.”
3. To add a button to the list, press “*” followed by
the desired button. The system responds with
“Button ‘n’ on list.”
4. To delete a button from the list, press “#”
followed by the desired button. The system
responds with “Button ‘n’ off list.”
5. Continue to add and/or delete buttons from the
status list by repeating the above procedure.
6. To end the programming session, hang up or
press “#”, “#”.
7. The status list may be changed at any time by
repeating the above procedure.
System Programming
The button functions of the HWI-TEL9 must be
programmed with the HomeWorks Utility and a
personal computer through the RS-232 connection on
the HomeWorks processor.

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FCC Compliance
The HWI-TEL9 complies with Part 68 of the FCC
rules. On the front lid of this equipment is a label that
contains, among other information, the FCC
registration number and ringer equivalence number
(REN- 0.6A) for this equipment. If requested, this
information must be provided to the telephone
company.
The only registration jack USOC contained on the
HWI-TEL9 is RJ-14C and is FCC compliant. This
equipment is designed to be connected to the
telephone network or premises wiring using a
compatible telephone cord and modular plug which is
Part 68 compliant.
The REN is used to determine the quantity of devices
which may be connected to the telephone line.
Excessive RENs on the telephone line may result in
the devices not ringing in response to an incoming
call. In most, but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line,
as determined by the total RENs, contact the local
telephone company.
If the terminal equipment HWI-TEL9 causes harm to
the telephone network, the telephone company will
notify you in advance that temporary discontinuance
of service may be required. But if advance notice is
not practical, the telephone company will notify the
customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC
if you believe it is necessary.
The telephone company may make changes in it’s
facilities, equipment, operations or procedures that
could affect the operation of this equipment. If this
happens the telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, please
contact Lutron Electronics on 7200 Suter Road, in
Coopersburg, PA 18036, 1-800-523-9466 for repair
and/or warranty information. If the trouble is causing
harm to the telephone network, the telephone
company may request you remove the equipment
from the network until the problem is resolved.
The customer can make repairs to the phone wiring
for any inside or outside phone lines connected to the
HWI-TEL9. The customer can replace the 18 V
plug-in transformer.
The HWI-TEL9 cannot be used on public coin phone
service provided by the telephone company.
Connection to party line service is subject to state
tariffs. (Contact the state public utility commission,
public service commission or corporation commission
for information.)
Warning: Changes or modifications to this unit not
expressly approved by the party responsible for
Lockout
After three consecutive wrong password attempts, in
either of the two Answering Machine Modes, the
system will lock out any outside access for thirty
minutes.
Use
Upon accessing the system, the user will hear
messages describing the current state of any
functions which are in the Status List. This message
will always include the status of the Security System
and Vacation Mode. Other button functions can also
be added to this list (see Status List on page 5)
Checking System Status
After accessing the system from an inside phone
using the Pickup Code or from an outside phone
using the Access Code, the system responds with the
list of status conditions. Repeat the Status List or
check the status of a specific button as follows:
1. Press “*” twice for the system to list the status of
the Security System, Vacation Mode, and any of
the ten button functions programmed on the
Status List.
2. Alternatively, press “*,” then “n” (any button 0
through 9) for the system to state the status of
button “n” only.
Activating/Deactivating Events
After accessing the system from an inside phone
using the Pickup Code or from an outside phone
using the Access Code, the system responds with the
list of status conditions.
To control a function programmed to a specific
button, press the button to which the event is
programmed. The system responds with the button
label and new status.
Ending Access to the System
When you have finished accessing the system, simply
hang up at any point. The HWI-TEL9 will reset within
15 seconds.
During system access, if no tones (button presses)
are entered into the system within a 15-second
period, the HWI-TEL9 automatically disconnects,
even if the handset is still off-hook.

8
compliance could void the user’s authority to operate
the equipment.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed in accordance
with the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the seperation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Caution: Changes or modifications not expressly approved
by Lutron Electronics Co. could void the user’s authority to
operate this equipment.
Operation is subject to the following:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Industry Canada Compliance
“NOTICE: The Industry Canada label Identifies
certified equipment. This certification means that the
equipment meets certain telecommunications
network protective, operational and safety
requirements. The Industry Canada does not
guarantee the equipment will operate to the user’s
satisfaction.
Before Installing this equipment, users should ensure
that it Is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. In some cases, the company’s
Inside wiring associated with a single line individual
service may be extended by means of a certified
connector assembly (telephone extension cord). The
customer should be aware that compliance with the
above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such con-
nections themselves, but should contact the
appropriate electric inspection authority or electrician,
as appropriate”.
The Ringer Equivalence Value (REN) assigned to each
terminal device provides an Indication of the
maximum number of terminals allowed to be
connected to a telephone Interface. The termination
on an interface may consist of any combination of
devices subject only to the requirement that the sum
of the Ringer Equivalence Numbers of all the devices
does not exceed 5.

9
1 1.6 Button one
2 1.6 Button two
3 1.6 Button three
4 1.6 Button four
5 1.6 Button five
6 1.6 Button six
7 1.6 Button seven
8 1.6 Button eight
9 1.6 Button nine
10 1.6 Button zero
11 1.6 Pick-up code
12 1.6 Error
13 1.6 Proceed
14 1.6 Vacation mode
15 2.0 Is not active
16 1.6 Is playing
17 1.6 Is recording
18 1.6 Programming
19 1.6 Access code
20 1.2 One
21 1.2 Two
22 1.2 Three
23 1.2 Four
24 1.2 Five
25 1.2 Six
26 1.2 Seven
27 1.2 Eight
28 1.2 Nine
29 1.2 Zero
30 1.2 Star
31 1.2 Pound
32 1.6 Security system
33 1.6 Is violated
34 2.0 Is not violated
35 1.2 On
36 1.2 Off
37 2.0 List
38 2.0 Is prohibited
39 2.0 Button one label (ex: “garage lights”)
40 1.6 Button one active state (ex: “are on”)
41 1.6 Button one inactive state (ex: “are off”)
42 2.0 Button two label
43 1.6 Button two active state
44 1.6 Button two inactive state
45 2.0 Button three label
46 1.6 Button three active state
47 1.6 Button three inactive state
48 2.0 Button four label
49 1.6 Button four active state
50 1.6 Button four inactive state
51 2.0 Button five label
52 1.6 Button five active state
53 1.6 Button five inactive state
54 2.0 Button six label
55 1.6 Button six active state
56 1.6 Button six inactive state
57 2.0 Button seven label
58 1.6 Button seven active state
59 1.6 Button seven inactive state
60 2.0 Button eight label
61 1.6 Button eight active state
62 1.6 Button eight inactive state
63 2.0 Button nine label
64 1.6 Button nine active state
65 1.6 Button nine inactive stat
66 2.0 Button zero label
67 1.6 Button zero active state
68 1.6 Button zero inactive state
Message
No.
Time
(sec.) Contents of Message Message No.
Time
(sec.) Contents of Message
Table 1: List of Voice Messages

10
39 Button one label
40 Button one active state
41 Button one inactive state
42 Button two label
43 Button two active state
44 Button two inactive state
45 Button three label
46 Button three active state
47 Button three inactive state
48 Button four label
49 Button four active state
50 Button four inactive state
51 Button five label
52 Button five active state
53 Button five inactive state
54 Button six label
55 Button six active state
56 Button six inactive state
57 Button seven label
58 Button seven active state
59 Button seven inactive state
60 Button eight label
61 Button eight active state
62 Button eight inactive state
63 Button nine label
64 Button nine active state
65 Button nine inactive stat
66 Button zero label
67 Button zero active state
68 Button zero inactive state
Table 2: Custom Messages Worksheet
Message No. Contents of Message Voice Message to be Recorded

11
Access Type
Inside phone
Outside without answering
machine
Outside when sharing the
line with an answering
machine
Outside when sharing the
line with an outside
answering service
Access Instructions
Pick up inside phone and enter your 2 to 4 digit Pickup code.
Call the phone number that the HWI-TEL9 is on. Once the
HWI-TEL9 picks up and says “PROCEED”, enter your 4 digit
Access Code.
Call the phone number that the HWI-TEL9 is on. Wait for the
answering machine to pick up and begin its greeting message.
Enter your 4 digit Access Code. If you experience problems
accessing the HWI-TEL9, wait until the greeting message is
done playing before entering the Access Code.
Call the phone number that the HWI-TEL9 is on, let the phone
ring once, and hang up. Call back within 5 to 30 seconds and
the HWI-TEL9 will immediately pick up and say “PROCEED”.
Enter your 4 digit Access Code.
HomeWorks®Telephone Interface
Quick Reference
Desired Action
Control a function programmed to
one of the HWI-TEL9 buttons
Obtain status of a function
Change Pickup Code (For Inside
Access)
Change Access Code (For
Outside Access)
Change Status List (The list that is
played upon accessing the HWI-
TEL9)
Replay the Status List
From Inside Phone
Press desired button number
Press (*, button number)
Press (#, 7) followed by desired 2 to 4
digit code
Press (#, 2) followed by desired 4 digit
code
Press (#, 5) followed by:
(*, button number) to add to list or
(#, button number) to delete from list
(#, #) exits Status List Programming
Press (*, *)
From Outside Phone
Press desired button number
Press (*, button number)
Not allowed
Not allowed
Not allowed
Press (*, *)
Use
The following table summarizes how to use the HWI-TEL9 after you have successfully accessed it.
Pickup Code (inside access)
Access Code (outside access)
Access
The following table summarizes how to access the HomeWorks Telephone Interface (HWI-TEL9). Depending upon
the installation, different access methods are possible. Your installer should indicate below which methods are
possible.
Installer: Please fill in the access methods and codes below, and leave this reference with the
information that you provide to the customer.
Access
Methods
Available

Lutron Electronics Co., Inc.
7200 Suter Road
Coopersburg, PA 18036-1299 U.S.A.
Made and printed in U.S.A. 11/05 P/N 043-045 Rev. C
TTeecchhnniiccaallaannddSSaalleessAAssssiissttaannccee
If you need assistance, call the toll-free LLuuttrroonnTTeecchhnniiccaall
AAssssiissttaanncceeHHoottlliinnee. Please provide exact model number
when calling.
+1.800.523.9466 (U.S.A., Canada and the Caribbean)
Other countries call:
Tel: [phone]
Fax: [phone]
Visit our Web site at www.lutron.com
LIMITED WARRANTY
(Valid only in the U.S., Canada, Puerto Rico, and the Carribean.)
Lutron will, at its option, repair or replace any unit that is defective in materials or manufacture within
two years after purchase. After the two year period, a pro-rated warranty applies to this product until
eight years after the purchase. For warranty service, return unit to place of purchase or mail to Lutron
at 7200 Suter Rd., Coopersburg, PA 18036-1299, postage pre-paid. Telephone the Lutron Technical
Support Center toll free at +1.800.523.9466. For more information regarding this warranty contact
your Lutron representative.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, AND THE IMPLIED
WARRANTY OF MERCHANTABILITY IS LIMITED TO TWO YEARS FROM PURCHASE.
THIS WARRANTY DOES NOT COVER THE COST OF INSTALLATION, REMOVAL OR
REINSTALLATION, OR DAMAGE RESULTING FROM MISUSE, ABUSE, OR IMPROPER OR
INCORRECT REPAIR, OR DAMAGE FROM IMPROPER WIRING OR INSTALLATION. THIS
WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS
WARRANTY DOES NOT COVER INOPERABILITY RESULTING FROM INTERFERENCE,
INCORRECT INSTALLATION, OR ENVIRONMENTAL FACTORS. LUTRON’S LIABILITY ON
ANY CLAIM FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE
MANUFACTURE, SALE, INSTALLATION, DELIVERY, OR USE OF THE UNIT SHALL NEVER
EXCEED THE PURCHASE PRICE OF THE UNIT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Lutron, HomeWorks, and the sunburst logo are registered trademarks of Lutron Electronics Co., Inc.
© 2005 Lutron Electronics Co., Inc.