Honeywell Home FocusPRO Wi-Fi Series User manual

User Guide
HOLD
M38868
FocusPRO®TH6320WF1005 Wi-Fi Series
Programmable Thermostat
69-2736EFS-14
In the box you will find
• FocusPRO WiFi series thermostat
• Thermostat ID Card
• Literature
Welcome
Congratulations on your purchase of a WiFi programmable
thermostat. When registered to Total Connect Comfort Solutions, you
can remotely monitor and control the heating and cooling system
in your home or business—you can stay connected to your comfort
system wherever you go.
Total Connect Comfort is the perfect solution if you travel frequently,
own a vacation home, a business or manage an Investment property
or if you are simply looking for peace of mind.
This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work
with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat.
MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the
Thermostat Recycling Corporation at www.thermostat-recycle.org or 18002388192 for information on how and where to
properly and safely dispose of your old thermostat.
CAUTION: ELECTRONIC WASTE NOTICE.
The product should not be disposed of with other household waste. Check for the nearest authorized collection centers
or authorized recyclers. The correct disposal of end-of-life equipment will help prevent negative consequences for the
environment and human health.
NOTICE: To avoid possible compressor damage, do not run air conditioner if the outside temperature drops below 50°F (10°C).
Need help?
Visit http://honeywellhome.com/support or call 18557335465 for assistance.

2
Features of your WiFi thermostat
With your new thermostat, you can:
• Connect to the Internet to monitor and control your heating/cooling system
• View and change your heating/cooling system settings
• View and set temperature and schedules
• Receive alerts via email and get automatic upgrades
our new thermostat provides:
• Adaptive Intelligent Recovery (AIR) - the thermostat learns your system so it can turn the heat or cool on early to reach
your desired temperature at your desired time.
• Compressor protection - the compressor waits a few minutes before restarting, to prevent equipment damage.
• Heat/cool auto changeover - the thermostat automatically changes from heating to cooling to keep you comfortable.
We’ve teamed up with utility companies to reward you for helping save energy. You can get paid just for signing up, plus, earn rewards
each season for your energy efficiency. Check for offers in your area at Resideo.com/Rebates.
About your new thermostat
Home screen quick reference........................................................ 2
Connecting to your WiFi network............................................... 3
Registering your thermostat online ............................................ 4
Advanced WiFi setup ........................................................................ 5
Preset energy-saving schedules................................................... 7
Operation
Setting the clock ................................................................................... 7
Setting the fan........................................................................................ 7
Selecting system mode ..................................................................... 7
Adjusting program schedules........................................................ 8
Overriding schedules temporarily................................................ 8
Overriding schedules permanently............................................. 8
Unregistering thermostat................................................................. 8
Disconnecting WiFi............................................................................ 8
Special features..................................................................................... 9
Setting functions and options.................................................... 10
System Setup
System setup ....................................................................................... 10
Appendices
Frequently asked questions......................................................... 11
Troubleshooting ................................................................................. 12
Limited warranty ................................................................................ 14
Table of contents
Home screen quick reference
M38869
HOLD
Once your WiFi thermostat is installed, it will display the home screen. Portions of this
display will change depending on how you are viewing it.
The screen lights when you press any button. It stays lit for 8 seconds after you
complete changes.
Set up messages
describe steps in the
WiFi set up process
WiFi status
Set clock, day,
or schedule
Select fan
settings
Additional
settings
Temperature
adjustment buttons
Permanent override
button
Select system
mode

3
Connecting to your WiFi network
Connect your wireless device to your home network. Any of these device types will work:
• Tablet (recommended)
• Laptop (recommended)
• Smartphone
If you get stuck... at any point in this procedure, restart the thermostat by removing the thermostat from the wallplate, wait for
10 seconds, and snap it back onto the wallplate. Go to “Advanced WiFi setup” on page 5.
1 Connect to your thermostat.
1a Make sure the thermostat displays WiFi SETUP.
1b On the wireless device (tablet, laptop, smartphone), view the list of available WiFi networks.
1c Connect to the network called NewThermostat_123456 (the number will vary).
Note: If you are asked to specify a home, public, or office network, select Home Network.
Note: If the WiFi setup is not working as described in this section, go to “Advanced WiFi setup”
on page 5.
2 Join your home network.
2a Open your web browser to access the Thermostat WiFi Setup page. The browser should
automatically direct you to the correct page; if it does not, go to http://192.168.1.1
2b Find the name of your home network on this page and select it.
Note: Some routers have enhanced features such as guest networks; use your home network.
2c Complete the instructions for joining your WiFi network and click on the Connect button.
(Depending on your network setup, you may see an instruction such as Enter Password for your
home network.)
Note: If you did not correctly connect to the thermostat, you may see your home router page. If so,
return to Step 1.
Note: If your WiFi network does not appear in the list on the Thermostat WiFi Setup page:
• Try performing a network rescan by pressing the Rescan button. This is helpful in areas with a lot of networks.
• If you are connecting to a hidden network, then enter the network SSID in the textbox, select the encryption type from the drop
down menu, and click on the Add button. This manually adds the network to the top of the list. Click on the new network in the
list and enter the password if necessary. Click on Connect to join the network.
3 Make sure your thermostat is connected.
While the connection is in process, your thermostat will flash Wait for up to 3 minutes. When the
connection is complete, the display will show Wi-Fi Setup Connection Success. The WiFi signal strength
will appear in the top-right corner.
After about 60 seconds, the home screen will appear and Register at Total Connect will flash until
registration is complete.
To register online for remote access to your thermostat continue on page 4.
Note: If the thermostat displays Connection Failure or continues to display Wi-Fi Setup, confirm you correctly
entered your home network password in step 2.
M38870
HOLD
M31567
M38871
M38880

4
Registering your thermostat online
M31570B
M31570B
HoneywellHome.com
To view and set your WiFi thermostat remotely, you must have a Total Connect
Comfort account. Follow the instructions below.
1 Open the Total Connect Comfort web site.
Go to www.mytotalconnectcomfort.com
2 Login or create an account.
If you have an account, click Login
– or –
click Create An Account
2a Follow the instructions on the screen.
2b Check your email for a response from My Total Connect Comfort. This may take
several minutes.
Note: If you do not receive a response, check your junk mailbox or use an alternate
e-mail address.
2c Follow activation instructions in the email.
2d Log in.
M31571A
M31571A
Total Connect Comfort
HoneywellHome.com
© 2018 Resideo Technologies, Inc. All rights reser ved. The Honeywell
Home logo is used under license from Honeywell International Inc.
69-2723EFS—03 M.S. Rev. 12-18
Printed in U.S.A.
Resideo Inc., 1985 Douglas Drive North,
Golden Valley, MN 55422
69-2723EFS-03
Thermostat ID Card
Use the MAC ID and CRC ID to register
this product at mytotalconnectcomfort.com
Carte d’identification de thermostat
Utilisez l’identification MAC et l’identification CRC pour enregistrer
ce produit à mytotalconnectcomfort.com
Tarjeta de identificación del termostato
Utilice la identificación MAC y la identificación CRC para inscribir este
producto en mytotalconnectcomfort.com
www.resideo.com
MAC ID MAC CRC
Total Connect Comfort
HoneywellHome.com
M38657
3 Register your WiFi thermostat.
After you are logged in to your Total Connect Comfort account, register your
thermostat.
3a Follow the instructions on the screen. After adding your thermostat location,
you must enter the thermostat’s unique identifiers:
• MAC ID
• MAC CRC
Note: These IDs are listed on
the Thermostat ID Card included in the thermostat package. The
IDs are not case sensitive.
3b When the thermostat is successfully registered, the Total Connect Comfort
registration screen will display a SUCCESS message.
In the thermostat display, you will see Setup Complete for about 90 seconds.
3c Also notice that your thermostat displays its signal strength.
Congratulations! You’re done.
You can now control your thermostat from anywhere through your tablet,
laptop, or smartphone
Total Connect Comfort free app is available for Apple®iPhone®, iPad®and iPod touch®
devices at iTunes®or at Google Play®for all Android™ devices.
M38891
HOLD
GET IT ON
Download on
iTunes

5
If you are unable to complete the WiFi connection process, or your device was previously connected and
operating normally, attempt the following before proceeding:
• Power cycle your WiFi Router (unplug for 30 seconds and then plug back in).
• Power cycle your thermostat (unplug for 30 seconds and then plug back in).
• Check the thermostat screen. If a WiFi signal strength icon is visible and not “crossed through” your
device reconnected to the WiFi successfully. If it did not, continue.
1 Connect your mobile device directly to the thermostats WiFi network (named New_Thermostat xxxxxx).
2 Using a web browser on your mobile device, access the thermostats “WiFi Setup” page and select your
home network and enter the password.
3 On your mobile device, open an internet browser (Safari, Chrome, etc.). If you are not automatically routed
to a “Thermostat WiFi Setup” page, enter 192.168.1.1 in the browser’s address bar.
If the “Thermostat WiFi Setup” page does not appear, navigate to Settings on your mobile device and verify
you are still connected to the “New Thermostat xxxxxx” network. Your mobile device must remain connected
to this network until the home WiFi is selected from the “Thermostat WiFi Setup” page and the password
is entered. Some features like “smart switch” (or any feature that allows the phone to disconnect/reconnect
to alternate networks automatically) may need to be disabled until the thermostat connection process is
complete. You may require support from your phone manufacturer to verify these settings are disabled, or
alternatively, try connecting with another mobile device model.
4 From the list of available WiFi networks, select your home WiFi network and enter the password.
If your home WiFi network is not listed, verify it is broadcasting a 2.4Ghz signal, and that it is not a hidden,
business (enterprise), or guest network. You may need assistance from your ISP or router support to verify the
network and security type.
5 Go to your thermostat screen and select the message displayed on your mobile device. Once “Success” is
shown, the thermostat has been successfully connected to the local WiFi network.
6 Log in to mytotalconnectcomfort.com and register your product for remote use.*
*If your device was previously registered to your account (You could control it previously from the web portal/
mobile app), skip this step. Log into the web portal or Total Connect Comfort app and control your thermostat
normally.
If you receive an error that “the thermostat is already registered,” contact the previous owner and ask that they
delete the thermostat from the web portal, or contact Resideo Customer Care for assistance unregistering your
device.
Wi-Fi setup not displayed
If “WiFi Setup” was not displayed on the front of your thermostat, your thermostat may have been previously
connected to another WiFi network. Perform the following to “forget” the previous network:
• Press and hold the Fan and sbuttons simultaneously arrow until the screen changes.
• Press Next until “39” is displayed on the left side of the screen.
• Press the sor tbuttons until the 1 on the right side of the screen changes to 0.
• Press Done. (Allow 2 minutes for “WiFi Setup” to appear on the thermostat screen.)
On your mobile device, turn on Airplane mode, then turn on your WiFi, then select and connect to the
New Thermostat_123456 (numbers will vary) network. In cases where your phone can connect to multiple
networks, we recommend “forgetting” all other network except the WiFi network that the thermostat will be
connecting to.
If you receive a pop-up or notification that “this network does not have access to the internet,” this is normal.
Select “stay connected” to remain connected to the thermostats WiFi connection for this step.
If still unsuccessful, attempt to connect and register the thermostat to a mobile hotspot or alternate WiFi
network. This allows the registration data to bypass any network security that may be causing the connection
failure. Once successfully registered, a WiFi reset can be performed to move the thermostat to the home
WiFi network.
Advanced WiFi setup

6
Advanced WiFi setup
Wi-Fi Network Recommendations
If you experience inability to connect, failure to register, or frequent WiFi signal loss, verify the
following:
Note: You might need assistance from your Internet Service Provider or router support to verify or
change some settings.
• 2.4GHz bandwidth network only (Simultaneous 2.4/5GHz networks that experience
connectivity failure may require a separate dedicated 2.4 GHz network to be calibrated.)
• Connect directly to the router signal. Thermostat is not recommended for use with signal
booster, satellites, or extenders.
• Business Networks (Enterprise networks, guest networks, or networks that require logging in
via a web page/portal) are not supported.
• Gateways or network switches can block some communications and are not supported.
• Recommended WPA2AES Network Security Protocol DHCP Enabled. Static networks are not
supported.
• UPnP/P2P enabled.
• BandSteering disabled.
• WPA2Mixed is the recommended security type.

7
1 Press Set Clock/Day/Schedule, then press sor t to set clock.
2 Press Set Day, then press sor t to select the day of week.
3 Press Done to save.
Note: If the Set Clock/Day/Schedule option is not displayed, press Done.
Note: If the display flashes Set Clock, the thermostat will follow your settings for the
Monday “Wake” time period until you reset the time and day.
Setting the time and day
M38873
HOLD
Press Fan to select On or Auto (toggle to re-select).
Auto
:Fan runs only when the heating or cooling system is on. Auto is the most
commonly used setting.
On:Fan is always on.
Note: Options may vary depending on your heating/cooling equipment.
Setting the fan
M38875
Selecting system mode
Press System to select:
Heat:Controls only the heating system.
Cool:Controls only the cooling system.
Off:Heating/cooling systems are off.
Auto:Selects heating or cooling depending on the indoor temperature.
Em Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat.
Compressor is off.
Note: Depending on how
your thermostat was installed,
you may not see all system
settings.
M38876
Preset energy-saving schedules
This thermostat is pre-set with energy-saving program settings for four time periods. Using the
default settings can reduce your heating/cooling expenses if used as directed. Savings may vary
depending on geographic region and usage.
HOLD
M38874
M37733A
Default Heat Settings Default Cool Settings
WAKE
6:00 am °°
LEAVE
8:00 am °°
RETURN
6:00 pm °°
SLEEP
10:00 pm °°

8
Adjusting program schedules
1 Press Set Clock/Day/Schedule, then Set Schedule.
2 Press sor t to set your Monday (Mon) Wake time, then press Next.
3 Press sor t to set the temperature for this period, then press Next.
4 Set time and temperature for the next time period (Leave). Repeat Steps 2 and 3 for
each time period.
5 Press Next to set time periods for the next day. Repeat Steps 2 through 4 for each
day.
6 Press Done to save and exit.
Note: Make sure the thermostat is set to the system mode you want to program (Heat
or Cool).
M38877
Overriding schedules temporarily
Press sor tto immediately adjust the temperature.
The new temperature will be maintained only until the next programmed time period
begins.
To cancel the temporary setting at any time, press Cancel. The program schedule will
resume.
HOLD
M38878
Overriding schedules permanently
1 Press HOLD to permanently adjust the temperature. This will turn off the program
schedule.
2 Press sor tto adjust the temperature setting. The temperature you set will be
maintained 24 hours a day until you manually change it or press Cancel to resume
the program schedule
M38879
HOLD
Unregistering thermostat
If you remove the thermostat from your Total Connect Comfort website account
(for example, you’re moving and leaving the thermostat behind), the thermostat will
display Register at Total Connect until it is re-registered.
M38880
Disconnecting WiFi
Replacing your router
If you disconnect the thermostat from your WiFi network:
1 Enter system setup (see page 10).
2 Change setting 39 to 0 (see page 10).
The screen will display Wi-Fi Setup.
Re-connect to a WiFi network by following the steps on page 3.
M38881
Turning WiFi off
If you do not plan to control the thermostat remotely, you can remove the WiFi Setup message from the screen:
1 Enter system setup (see page 10).
2 Change setting 38 to 0 (see page 10). WiFi Setup will be removed from the screen. If you want to connect to
the WiFi network later, change setting 38 back to 1.

9
Software updates
Honeywell Home periodically issues updates to the software for this thermostat. The
updates occur automatically through your WiFi connection. All your settings are
saved, so you will not need to make any changes after the update occurs.
While the update is taking place, your thermostat screen flashes Updating and shows
the percentage of the update that has occurred. When the update is complete, your
home screen will appear as usual.
Note: If you are not connected to WiFi, you will not get automatic updates.
M38880
Percentage of
update complete
M38883
Adaptive Intelligent Recovery (AIR)
This feature allows the thermostat to “learn” how long the heating/cooling
system takes to reach programmed temperature settings, so the temperature is
reached at the time you set.
For example: Set the Wake time to 6:00 am, and the temperature to 70°. The heat
will come on before 6:00 am, so the temperature is 70° by 6:00 am.
Note: System setting function 13 controls Smart Response Technology. See
“Adaptive Intelligent Recovery (AIR)” on page 10.
The message Recovery is
displayed when the system
is activated before a
scheduled time period.
Compressor protection
This feature forces the compressor to wait a few minutes before restarting,
to prevent equipment damage.
The message Cool On (or
Heat On for a heat pump)
will flash during the wait
time.
M38884
Auto changeover
This feature is used in climates where both air conditioning and heating are used
on the same day.
When the system is set to Auto, the thermostat automatically selects heating or
cooling depending on the indoor temperature.
Heat and cool settings must be at least 3 degrees apart. The thermostat will
automatically adjust settings to maintain this 3-degree separation.
M38885

10
Setting functions and options
You can change system preferences for a number of system options. The functions, along
with available options are described on pages 3032.
1 Press More and hold for approximately 3 seconds. The screen will change to display two
numbers and the button designations will be Done, Back, blank, Next.
2 Press Next until you see the function number—the larger number on the left—you want to
set.
3 Change options for any function by pressing sor t until the correct option (smaller
number on right) is displayed.
4 Repeat Steps 2 and 3 until you have set all functions that you wish to change.
5 When you have made all changes, press Done to save and exit.
M38886
M38887
HOLD
User setup
Function Settings & Options
13 Adaptive Intel-
ligent Recovery
(AIR)
1 On
0 Off
14 Temperature
Format (°F/°C)
0 Fahrenheit
1 Celsius
16 Schedule Options 1 Program schedule is on (7-day programmable).
0 Program schedule is off. Thermostat can not be programmed.
36 Device Name
This name will
identify the
thermostat when
you view it remotely.
If you register
multiple
thermostats, give
each one a different
name.
52 = Thermostat
1 Basement 16 Exercise Room 30 Library 44 Porch
2 Bathroom 17 Family Room 31 Living Room 45 Rec Room
3 Bathroom 1 18 Fireplace 32 Lower Level 46 Sewing Room
4 Bathroom 2 19 Foyer 33 Master Bath 47 Spa
5 Bathroom 3 20 Game Room 34 Master Bed 48 Storage Room
6 Bedroom 21 Garage 35 Media Room 49 Studio
7 Bedroom 1 22 Great Room 36 Music Room 50 Sun Room
8 Bedroom 2 23 Guest Room 37 Nursery 51 Theater
9 Bedroom 3 24 Gym 38 Office 52 Thermostat
10 Bedroom 4 25 Kid's Room 39 Office 1 53 Upper Level
11 Boat House 26 Kitchen 40 Office 2 54 Utility Room
12 Bonus Room 27 Kitchen 1 41 Pantry 55 Walk In Closet
13 Computer Room 28 Kitchen 2 42 Play Room 56 Wine Cellar
14 Den 29 Laundry Room 43 Pool Room 57 Workshop
15 Dining Room
38 WiFi On/Off 1 WiFi is on and can be connected to a WiFi network.
0 WiFi is off. Thermostat cannot be connected to a WiFi network. If you
are not connecting the thermostat to a WiFi network this will remove
the text Wi-Fi Setup from the messaging center.
39 WiFi Connection 1 Connected to WiFi network. This is set automatically when the
thermostat is connected to the WiFi network.
0 Set to 0 to disconnect from the WiFi network.
42 Show period and
day of week
0 Period and day are not shown on the home screen.
1 Period and day are shown on the home screen.
85 Restore Schedule
Defaults
0 Continue using programmed schedule.
1 Restore thermostat program to energy saving settings