Hoover Platinum Collection User manual

www.hoover.com
©2008 Healthy Gain Investments, Ltd. All rights reserved # 59158001-R0 8/08
™

™
OWNER’S MANUAL
Please read these instructions carefully before
using your vacuum.
OPERATING AND SERVICING INSTRUCTIONS
LIGHTWEIGHT
BAGGED
UPRIGHT

TABLE OF CONTENTS
OWNER’S INSTRUCTIONS
English pp. 1-13
Español pàg.E1-E13
Français p. F1-F13
2
Safety Instructions .....................................3 - 4
1. FEATURES ................................................5
2. HOW TO ASSEMBLE ..................................6
Carton Contents ............................................................... 6
Attach Handle .................................................................. 6
3. VACUUM CONTROLS ................................7
4. HOW TO OPERATE ....................................8
Handle Release ................................................................ 8
Automatic Height Adjustment ............................................ 8
Carrying Cleaner ............................................................... 8
Stair Cleaning ................................................................... 8
5. GENERAL MAINTENANCE ..........................9
Changing Bag .................................................................. 9
Replacing Brushroll ........................................................... 10
6. TROUBLESHOOTING GUIDE ......................11
7. SERVICE ...................................................12
8. WARRANTY ..............................................13
TABLE OF CONTENTS

When using an electrical appliance, basic precautions should always be followed, including the following:
•READALLINSTRUCTIONSBEFOREUSINGTHISAPPLIANCE.
•ALWAYSFOLLOWTHESESAFETYINSTRUCTIONS.
•OPERATECLEANERONLYATVOLTAGESPECIFIEDONDATAPLATEONBOTTOMOFCLEANER.
•NOTINTENDEDFORCOMMERCIALUSEINANYHOUSEHOLDORFORANYOTHERCOMMERCIALPURPOSE.
•DONOTLEAVECLEANERUNATTENDEDWHENPLUGGEDIN.
•REGULARLYCHECKTHEDISPOSABLEBAGFORREPLACEMENT.
•WARNING:FULLYASSEMBLECLEANERBEFOREOPERATING.
•WARNING:DONOTUSESHARPOBJECTSTOCLEANOUTTHEHOSESINCETHEYCOULDCAUSEDAMAGE.
•WARNING: THE CORDS, WIRES, AND/OR CABLES SUPPLIED WITH THIS PRODUCT CONTAINS CHEMICALS, INCLUDING
LEADORLEADCOMPOUNDS,KNOWNTOTHESTATEOFCALIFORNIATOCAUSECANCERANDBIRTHDEFECTSOROTHER
REPRODUCTIVEHARM.WASHHANDSAFTERUSING.
IMPORTANTSAFETYINSTRUCTIONS
WARNING:TOREDUCETHERISKOFFIRE,ELECTRICSHOCKORINJURY:
• Do not leave appliance when plugged in. Unplug from outlet when
not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary
when used by or near children.
• Use only as described in this manual. Use only manufacturer’s
recommended attachments.
• Do not use with damaged cord or plug. If appliance is not work-
ing as it should, has been dropped, damaged, left outdoors, or
dropped into water, return it to a Hoover sales and service center
or authorized dealer (depot).
• Do not pull or carry by cord, use cord as a handle, close a door
on cord, or pull cord around sharp edges or corners. Do not run
appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not
the cord.
• Do not handle plug or appliance with wet hands.

• Do not put any object into openings. Do not use with any open-
ing blocked; keep free of dust, lint, hair, and anything that may
reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away
from openings, brushroll and other moving parts.
• Do not operate cleaner in bare feet or when wearing open toe
shoes or sandals.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as
gasoline, fine wood sandings or use in areas where they may be
present.
• Do not pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
• Do not use without dust bag and/or filters in place.
• Do not leave product running in upright position.
• Avoid picking up hard, sharp objects with the cleaner. They may
damage the cleaner.
• Do not put any objects into openings. Do not use with any open-
ing blocked, keep free of dust and lint, hair, and anything that
may reduce air flow.
• Use vacuum cleaner only for its intended use described in the
instructions. Use only attachments recommended by Hoover;
others may cause hazards.
• Any servicing required other than what has been stated in this
manual should be performed by an authorized service repre-
sentative. For contact info see “service” section.
• Vacuum should be stored in a dry, indoor area, on the floor,
with the handle locked in the upright position.
SAVETHESEINSTRUCTIONS
WARNING: To reduce the risk of electric shock, this
appliance has a polarized plug (one blade is wider than the other).
This plug will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not fit, contact
a qualified electrician to install the proper outlet. Do not change the
plug in any way.
Your cleaner contains a thermal protective device to shut off the motor to avoid overheating. If this happens, turn switch off and unplug the
cleaner. Inspect the exhaust, inlet, and filters for any blockage. Empty disposable bag. After approximately 30 minutes the motor will have cooled
and the vacuum will be ready to use. NOTE: the cleaner must remain unplugged during the 30 minute cooling period.
•THISCLEANERISINTENDEDFORHOUSEHOLDUSE.

FEATURES
5
1 Handle
2 On-Off Button
3 Hi-Low Button
4 Check Bag Indicator
5 Upper/Lower Cord Hooks
6 Carrying Handle
7 Bag Door
8 Stair Cleaning Handle
9 Headlight
10 Handle Release Pedal
11 Furniture Guard
12 Edge Groomers
11
8
12
5
1. FEATURES
2
3
4
7
6
9
10
1
1.1

2. HOW TO ASSEMBLE
HOW TO ASSEMBLE
Carton Contents
Remove all parts from carton and identify each
item shown. Make sure all parts are located
before disposing of packing.
A Handle
B Cleaner body
C Bagged screw (Attached to upper cord wrap.)
Attach Handle
B
2.3
TOOL REQUIRED:
PHILLIPS OR
FLATHEAD
SCREWDRIVER
2.2 Push handle into
opening at top of
cleaner.
2.3 Using a screwdriver,
tighten screw sec-
urely.
A C
6
2.2
2.1

1 Power Button
Push to turn cleaner on and off.
2 Power HI/LOW
HI - High traffic areas
LOW - throws/ delicate rugs
3 Check Bag Indicator
Light will illuminate red when bag
is full or if system is clogged.
VACUUM CONTROLS
3. VACUUM CONTROLS
7
3.1
2
1
3

HOW TO OPERATE
4. HOW TO OPERATE
Step on handle release
pedal to lower handle.
Handle Release
4.1
The nozzle automati-
cally adjusts to various
carpet heights and hard
floor surfaces.
Automatic Height
Adjustment
4.34.2 4.4
With handle in lowered position, grasp cleaner by
upper handle and stair cleaning handle.
Stair Cleaning
The cleaner can be
moved by using the
carrying handle.
Carrying Cleaner
4.5
While grasping handles, move cleaner back and
forth to clean stairs.
8

GENERAL MAINTENANCE
NOTE: All new carpet has loose fibers which can fill the bag quickly while
vacuuming. This type of debris does not activate the “Check Bag” indicator.
If you are using the cleaner on new carpet, be sure to change the disposable
bag often, even if the “Check Bag” indicator does not show red.
CAUTION: Very fine materials, such as face powder and cornstarch may
seal the disposable bag and may cause it to burst even though it is only
partially full of dirt. When cleaner is used to remove material of this nature,
change disposable bag often.
CHANGING
DISPOSABLE BAG
5.1 Pull down top of bag.
5.2 Slide locking tab to
the left.
5.3 Remove bag.
REPLACING
DISPOSABLE BAG
5.4 Insert bag and
slide behind tabs.
5.5 Slide locking tab to
right to seal bag
to unit.
3
DISCONNECT CLEANER FROM ELECTRICAL
OUTLET.
When To Replace
Check disposable bag from time to time or when
“Check Bag” indicator light comes on. Change
the disposable bag when it becomes full. If too
much dirt accumulates, your cleaner will not
operate effectively.
®
9
5.1 5.2 5.3
5.4 5.5
What To Buy
To assure cleaning
effectiveness, use
only Hoover®Type
Q HEPA Bags.
It is important that
you use only genuine
HOOVER®bags to
assure your cleaner
operates at peak per-
formance. To order
bags please visit
www.hoover.com.
HOOVER®bags can
be identified by the
trademark-
CHANGING DISPOSABLE BAG
5. GENERAL MAINTENANCE

When To Replace
WARNING - Risk of personal injury - brushroll may
suddenly restart - unplug before cleaning or servic-
ing. When brushroll brushes are worn, it should be
replaced.
HOW TO REPLACE
BRUSHROLL
5.10 Align new brushroll
and belt.
5.11 Replace brushroll.
5.12 Replace bottom
plate and screws.
HOW TO REMOVE
BRUSHROLL
5.7 Turn cleaner over
and remove 5
screws as is
indicated by arrows.
5.8 Remove bottom
plate.
5.9 Remove brushroll.
5.7 5.8 5.9
10
5. GENERAL MAINTENANCE
GENERAL MAINTENANCE
What to Buy
To assure clean-
ing effectiveness,
use only Hoover®
Brushroll part
#301428008.
It is important that
you use only genuine
HOOVER®parts to
assure your cleaner
operates at peak per-
formance. To order
bags please visit
www.hoover.com.
HOOVER®bags
can be identified by
the trademark-
5.11 5.12
REPLACING BRUSHROLL
5.6
5.10
To check condition of brushes, move the edge of
a card across bottom plate while turning brush-
roll (Fig. 5.6). To maintain cleaning effectiveness,
replace brushroll if brushes do not touch card.

WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
Cleaner
won’t run
Dust escaping
from cleaner
Cleaner
won’t pick up
or low suction
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE.
Exclusive Hoover Platinum Collection™ Member Services Line 1.877.MYPLTNM (1.877.697.5866)
In the event that further assistance is required, see your Yellow Pages for an authorized HOOVER® Dealer or visit our website at www.hoover.com.
Costs of any transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and
readily available from an authorized HOOVER® Dealer or retailer. Always identify your cleaner by the model number and manufacturing code when
requesting information or ordering replacement parts. (The model number appears on the bottom of the cleaner.)
TROUBLESHOOTING
1. Power cord not firmly plugged into
outlet.
2. Blown fuse or tripped breaker.
3. Stall protection has tripped. (power
light is flashing)
4. Thermal protector activated. (power
light is flashing)
5. Needs Service.
1. Disposable bag is full. (“Check Bag”
indicator illuminated red)
2. Disposable bag not installed correctly.
1. Disposable bag not installed correctly.
2. Disposable bag is full. (check bag
indicator illuminated red)
3. Brushroll is worn out.
4. Poly V-belt is worn.
1. Plug unit firmly into wall outlet.
2. Check fuse or breaker in home. Replace fuse/reset breaker.
3. Unplug unit. Remove debris from brushroll.
4. Turn the cleaner off and disconnect it from the electrical
outlet. Then allow cleaner to cool for 30 minutes. If the
thermal protector continues to activate see Needs Service
solution #5.
5. Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-877-697-5866. Monday
through Friday 8am - 7pm EST
1. Replace disposable bag - Pg. 9.
2. Review disposable bag removal and replacement - Pg. 9.
1. Review disposable bag removal and replacement - Pg. 9.
2. Replace disposable bag - Pg. 9.
3. Replace brushroll - Pg. 10.
4. Refer to needs service above.
6. TROUBLESHOOTING
11

Service Information
To obtain approved Hoover® service and genuine HOOVER®parts, locate the
nearest Hoover® Sales and Service Center or Authorized Hoover® Warranty
Service Dealer (Depot) by:
 •checkingtheYellowPagesunderVacuumCleaners-“Household”OR-
 •checking the Service section of The Hoover, Inc., on-line at
www.hoover.com OR -
 •callingTheExclusiveHooverPlatinumCollection™MemberServicesLine
  1.877.MYPLTNM (1.877.697.5866) for an automated referral of
authorized service outlet locations (U.S. only).
Do not send your cleaner to Hoover, Inc., in Glenwillow for service, this will
only result in delay.
If further assistance is needed, contact the Exclusive Hoover Platinum
Collection™MemberServicesLine1.877.MYPLTNM(1.877.697.5866),Mon-
Fri 8am-5pm EST.
In Canada, contact Hoover® Canada, 100 Strowger Blvd. Brockville, ON,
Phone: [phone], Mon-Fri 8AM-5PM EST. For assistance in French or
Spanish, call 1.800.263.6376, Mon-Fri 8am-7pm EST.
Always identify your cleaner by the complete model number when requesting
information or ordering parts. (The model number appears on the back of the
cleaner.)
SERVICE
7. SERVICE
12

WARRANTY
8. WARRANTY
13
Limited SIX Year Warranty
for Hoover® Platinum Collection™ Lightweight Bagged Upright
(Domestic Use)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your Hoover Platinum Collection™
LightweightBaggedUprightis warrantedagainst originaldefects inmaterialandworkmanshipforafull six yearsfromdateofpurchase
(the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in
productspurchasedintheUnitedStates,U.S.MilitaryExchangesandCanada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty
Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: [phone]
OR visit Hoover® online at www.hoover.com. For additional assistance or information concerning this Warranty or the availability of warranty
serviceoutlets,phonetheExclusiveHooverPlatinumCollection™MemberServicesLine1.877.MYPLTNM(1.877.697.5866)Mon-Fri8am-
7pm EST. In Canada, contact Hoover® Canada, 100 Strowger Blvd. Brockville, ON, Phone: [phone], Mon-Fri 8AM-5PM EST. For
assistance in French or Spanish, call 1.800.263.6376, Mon-Fri 8am-7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), brushroll,
disposable bag, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the con-
trol of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product
by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a
Hoover® Sales and Service Center for warranty service, cost of shipping will be paid one way. This warranty does not apply to products
purchasedoutsidetheUnitedStates,includingitsterritoriesandpossessions,aU.S.MilitaryExchangeandCanada.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of
Ohio.TheWarrantyPeriodwillnotbeextendedbyanyreplacementorrepairperformedunderthisWarranty.
THISWARRANTYISTHEEXCLUSIVEWARRANTYANDREMEDYPROVIDEDBYHOOVER®.ALLOTHERWARRANTIES,EXPRESSEDOR
IMPLIED,INCLUDINGWARRANTIESOFMERCHANTABILITYORFITNESSFORPARTICULARPURPOSE,AREDISCLAIMED.INNOEVENT
WILLHOOVERBELIABLEFORANYSPECIAL,INDIRECT,INCIDENTIALORCONSENQUENTIALDAMAGESOFANYKINDORNATURETO
OWNERORANYPARTYCLAIMINGTHROUGHOWNER,WHETHERBASEDINCONTRACT,NEGLIGENCE,TORTORSTRICTPRODUCTS
LIABLILTYORARISINGFROMANYCAUSEWHATSOEVER.Somestatesdonotallowtheexclusionofconsequentialdamages,sotheabove
exclusionmaynotapplytoyou.Thiswarrantygivesyouspecificrights;youmayalsohaveothersthatvaryfromstatetostate.