Hoover UH70015 - Platinum Collection Cyclonic Bagless Upright... User manual

OPERATING AND SERVICING INSTRUCTIONS
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IMPORTANT: READ CAREFULLY
BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance,
please call Customer Service at
1-800-944-9200 Mon-Fri 8am-7pm EST
before returning this product to the store.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
OWNER’S MANUAL

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OWNER’SINSTRUCTIONS
English pp. 1-20
Español pàg. E1-E20
2
Safety Instructions .................... 3
1.FEATURES ............................... 5
2.CARTON CONTENTS ................. 6
3. VACUUM CONTROLS................. 7
4.HOW TO ASSEMBLE ................. 8
Attach Handle ..................................................... 8
Tool Storage ........................................................ 8
5.HOW TO OPERATE ................... 9
Carry Handle ...................................................... 9
Handle Release Pedal........................................... 9
Handle Positions .................................................. 9
Select Proper Tools .............................................. 10
Attach Tools......................................................... 10
Stair Cleaning ...................................................... 11
Embedded DirtFINDERTM ...................................... 11
6. GENERAL MAINTENANCE .......... 12
Dirt Cup .............................................................. 12
Cleaning Filters .................................................... 13
Primary Filter .................................................. 13
Umbrella Filter ................................................ 14
HEPA Filter..................................................... 15
Brushroll.............................................................. 16
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7.TROUBLESHOOTING GUIDE ........ 17
8. SERVICE .................................. 18
9. WARRANTY.............................. 19
WARNING: Product assembly may include
small parts. Small parts can present a choking hazard.
Be sure to register your product online at Hoover.com
or call 1-800-944-9200 to register by phone.

IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on the
underside of cleaner foot.
• Do not leave appliance when plugged in. Unplug from outlet
when not in use and before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children
age 12 and under. Close supervision is necessary when used
near children. To avoid injury or damage, keep children away
from product, and do not allow children to place fingers or other
objects into any openings.
• Use only as described in this manual. Use only manufacturer’s
recommended attachments and products.
• Do not use with damaged cord or plug. If appliance is not working
as it should, has been dropped, damaged, left outdoors, or dropped
into water, take it to a service center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door
on cord, or pull cord around sharp edges or corners. Do not
place product on cord. Do not run appliance over cord. Keep
cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not
the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair, and anything that
may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away
from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury
or damage, and to prevent the cleaner from falling, always place
cleaner at bottom of stairs on floor. Do not place cleaner on stairs
or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such
as gasoline, or fine wood sandings, or use in areas where they
may be present.
• Do not pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
• Do not use without dirt cup and/or filters in place.
• WARNING: This product contains chemicals known to the State
of California to cause cancer, birth defects or reproductive
harm. WASH HANDS AFTER HANDLING.
SAVE THESE INSTRUCTIONS

WARNING:
• To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrican to install the proper outlet.
Do not change the plug in any way.
CAUTION - TO REDUCE THE RISK OF
DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they
may cause damage.
• Store in a dry place. Do not expose machine to freezing
temperatures.
• Do not use sharp objects to clean out hose as they can cause
damage.

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5
1 Handle Grip
2 Power Button
3 Floor Selector Button
4 Floor Selector Indicator Light
5 Dirt Cup Release Button
6 Stretch Hose
7 Wand Handle
8 Primary Filter Access Button
(Filter located above dirt cup)
9 Carrying Handle
10 Dusting/Upholstery Tool
11 Dirt Cup
12 Crevice Tool
13 Handle Release Pedal
14 Headlight
15 Embedded DirtFINDER™
(Available on select models only)
16 Furniture Guard
17 Access to filter made with HEPA media
(Filter located under dirt cup)
7
11
6
9
2
3
4
5
8
14
1
12
13
10
1.1
16
17
15
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Remove all parts from carton and identify each
item shown. Make sure all parts are located
before disposing of packing.
A Upper Handle
B Cleaner Body
C Bagged Screws (2)
D Dusting/Upholstery Tool
E Crevice Tool
C
2.1
A
BD E

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1Power Button
Push to turn cleaner on and off.
2Floor Selector
Push the floor selector button to raise and
lower the nozzle to clean bare floors and various
carpet pile heights.
For maximum cleaning performance, the following
carpet height settings are recommended:
 •Lowsetting:foralltypesofcarpet.
 •Highersettings:forverydeeppilecarpet
where easier pushing effort is desired,
while maintaining good cleaning performance.
Note: If the cleaner is difficult to push,
change floor selector push button to the next
highest setting.
3 Floor Selector Indicator Light
Indicates the carpet height selected by the
Floor Selector Button.
3.1
2
1
3
Indicator Light
FLOOR SELECTION
Bare Floors.
(Brushroll off)
Low to Mid Pile
Carpets.
Very High Pile
Carpets.
7

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Attach Handle
4.1 Slide upper handle down into cleaner body.
4.2 Insert the (2) screws provided into the handle
where indicated in the figure.
4.3 Tighten with screwdriver.
4.1
4.5
4.4
Tool Storage
4.4 A. Dusting/Upholstery Tool storage.
B. Crevice Tool storage.
4.3
AB
Cord Storage
4.5 Wrap the cord in a clockwise direction
around the two cord hooks (C). Attach the plug
end to the cord (D).
C
D

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Step on handle release
pedal to lower handle.
The cleaner can be
moved by using the
carry handle.
Handle Release
Pedal
Carry Handle
9
The handle of your cleaner has three positions;
1. Storage
2. Floor Transitions
3. Low Reach
Step on handle release pedal to lower handle to
each position.
5.3
Handle Positions
5.1 5.2
2
3
1

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Dusting/Upholstery Tool may be used on table
tops, books, lighting fixtures, and blinds.
Remove brush to clean upholstered furniture,
draperies, mattresses, and carpeted stairs.
Select Proper Tools
5.4 5.5
Crevice Tool may be
used in tight spaces,
corners and along
edges.
5.6
Attach Tools
Disconnect cleaner
from electrical outlet.
Attach tool to the
hose (F) or to wand (G)
by pushing it firmly into
the hose or wand end.
F
G

5.7
Stair Cleaning
Use the wand and the Dusting/Upholstery Tool for
stair cleaning. Clean from bottom to top.
CAUTION: Use extra care when cleaning on stairs.
To avoid personal injury or damage, and to prevent
the cleaner from falling, always place cleaner at
bottom of stairs or on floor. Do not place cleaner
on stairs or furniture, as it may result in injury
or damage.
Embedded DirtFINDER™
(Available on select models only)
With red and green lights, the Embedded
DirtFINDER™ system alerts the user to areas of
carpet that may need more cleaning attention.
It is able to sense when embedded dirt is being
removed. The clean light (green) will remain on
throughout cleaning except when the detector
senses that a larger amount of dirt is being picked
up; then the dirty light (red) will come on. When the
dirty light is on, you should take additional cleaning
strokes in the area until it changes to clean (green).
5.8
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An internal thermal protector has been designed into your cleaner to protect it from
overheating. When the thermal protector activates, the cleaner will stop running. If
this happens, proceed as follows:
1. Turn the cleaner OFF and disconnect it from the electrical outlet.
2. Empty dirt cup.
3. Inspect thehose, nozzle anddirtcup openings, primaryfilter, filter madewith HEPA
media and umbrella tube for any obstructions. Clear obstructions if present.
4. When cleaner is unplugged and the motor cools for 30 minutes, the thermal
protector automatically resets and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your
cleaner needs servicing (see “Service” section).
NOTICE
! !
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6.1
DIRT CUP
When to Empty
6.1 Empty the dirt cup before the dirt reaches the fill
line (A). Place the cleaner in the upright position before
removing the dirt cup.
How to Empty
CAUTION - To reduce the risk of personal injury
- Unplug before cleaning or servicing. Do not use
cleaner without dirt cup or filters in place.
6.2 Press dirt cup release button (B) and pivot cup
out away from vacuum.
6.3 Holding dirt cup over trash receptacle, press dirt cup
door release button (C) to open dirt cup door (D) and
empty dirt cup. Close door.
6.4 Place bottom of dirt cup into cleaner body first. Pivot
cup into cleaner body until dirt cup locks into place.
6.2
6.3
C
6.4
A
B
D
CAUTION: Very fine materials, such as face powder or cornstarch, may
clog the filter and cause a reduction in performance. When using the
cleaner for this type of dust, empty the cup and clean the filters often.
Familiarize yourself with these home maintenance tasks as proper use and
care of your cleaner will ensure continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative.

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CLEANING FILTERS
Primary Filter
When to Clean
The clean filter reminder is located on the back of
the dirt cup. Rotate the outer ring counter clock-
wise to represent the current month in the filter
cleaned window. The cleaned filter window will then
indicate your next required cleaning.
How to Clean
CAUTION - To reduce the risk of personal injury
- Unplug before cleaning or servicing. Do not
use cleaner without dirt cup or filters in place.
Remove dirt cup as described in Fig. 6.2.
6.7 Pull on dirt cup latch to open lid.
6.8 Pull tab located on bottom of filter and remove
from dirt cup. If filter tab is missing or is not
accessible, remove filter by hand.
6.9 Hold filter under running water for two minutes
to remove dirt and debris. Squeeze filter twice
while underwater. Squeeze a final time to remove
excess water. NOTE: Allow filter to dry completely
before replacing. May take up to 24 hours.
Replace filter, tab side out.
Replace dirt cup as described in Fig 6.4.
6.7 6.8
6.66.5
6.9
What to Buy
When purchasing a new Primary filter, ask for
HOOVER part No. 43615096.

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CLEANING FILTERS
Umbrella Tube
When to Clean
Check Umbrella tube on a monthly basis and clean
when it is wrapped with debris.
How to Clean
CAUTION - To reduce the risk of personal injury
- Unplug before cleaning or servicing. Do not
use cleaner without dirt cup or filters in place.
Remove dirt cup as described in Fig. 6.2.
6.10 Press red dirt cup door release button (C) to
open dirt cup door.
6.11 Twist Umbrella tube left and remove from
bottom of the dirt cup.
6.12 Hold filter over trash receptacle and remove
dirt and debris.
Replace Umbrella tube in bottom of dirt cup and
twist right.
6.10 6.11 6.12
C

Filter made with HEPA media
When to Clean
The filter made with HEPA media is intended to be
a lifetime filter. Inspect the filter every 2 months at
the same time primary filter is cleaned. Over time,
it is normal for the filter to turn gray. If filter appears
visibly dirty follow cleaning instructions.
How to Empty
CAUTION - To reduce the risk of personal injury
- Unplug before cleaning or servicing. Do not
use cleaner without dirt cup or filters in place.
Remove dirt cup as described in Fig.5.2.
6.13 Turn knob on top of lid to unlatch.
6.14 Remove lid.
6.15 Remove the filter made with HEPA media.
Hold filter over a trash receptacle and tap out dirt
and debris. DO NOT RINSE OR WASH the filter
made with HEPA media cartridge.
Replace filter and lid. Turn knob on top of lid to the
locked position.
Replace dirt cup as described in Fig 5.4.
6.13 6.14 6.15
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What to Buy
When purchasing a new filter made with HEPA
media cartridge, ask for HOOVER part No.
38765035.

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When to Replace
WARNING - Risk of personal injury - brushroll may suddenly restart - unplug before cleaning or
servicing. When brushroll brushes are worn, it should be replaced.
To check condition of brushes, move the edge of a card across bottom plate while manually turning
brushroll (Fig. 6.16). To maintain cleaning effectiveness, replace brushroll if brushes do not touch card.
How to Replace Brushroll
6.20 Align new brushroll and belt.
6.21 Replace brushroll.
6.22 Replace bottom plate and screws.
How to Remove Brushroll
Turn the cleaner on and select the Bare Floor setting.
Once the cleaner has changed settings turn the
cleaner OFF.
CAUTION - To reduce the risk of injury from
moving parts - Unplug before servicing. Not to
be used for grooming a pet.
6.17 Turn cleaner over and remove 5 screws as is
indicated by arrows.
6.18 Remove bottom plate.
6.19 Remove brushroll.
6.17 6.18 6.19
What to Buy
To assure cleaning effectiveness, use only Hoover®
Brushroll part #48414156.
It is important that you use only genuine HOOVER®parts to
assure your cleaner operates at peak performance. To order
bags please visit www.hoover.com. HOOVER®products
can be identified by the trademark-
THE BRUSHROLL
6.16
6.20
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6.21 6.22

WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING CLEANER.
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE.
Exclusive Hoover Platinum Collection®Member Services Line 1.877.MYPLTNM (1.877.697.5866)
In the event that further assistance is required, see your Yellow Pages for an authorized HOOVER
®
Dealer or visit our website at www.hoover.com. Costs of any transportation to
and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from an authorized HOOVER
®
Dealer or retailer.
Always identify your cleaner by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number appears on the bottom
of the cleaner.)
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run.
Cord not firmly plugged in.
Plug cord in firmly.
No voltage in wall plug.
Replace fuse or reset circuit.
Agitator brushroll
brushes aren’t turning.
Brushroll is turned off. Select a suitable carpet mode setting.
Brushroll is obstructed. Disconnect cleaner from electrical outlet. Turn cleaner over and remove any debris
that have accumulated on the brushroll.
Cleaner wont pick
up.
Incorrect carpet height setting. Select another carpet height setting.
Dirt cup full. Empty dirt cup.
Primary filter dirty. Clean the primary filter (see page 13).
Blockage in system. Clear blockage.
Cleaner hard to
push.
Incorrect carpet height setting. Select a higher carpet height setting.
Cleaning tools won’t
pick up.
Dirt cup full. Empty dirt cup.
Primary filter dirty. Clean the primary filter (see page 13).
Blockage in system. Clear blockage.
Powered pet hair
cleaning tool agitator
brushroll won’t turn.
Too much pressure being applied to tool. Continue using tool applying light pressure.
Broken or worn belt. Replace belt.
Low cleaner suction. Refer to item under “Cleaner won’t pick up”.
Power Button Flashing.
Brushroll is obstructed. Turn cleaner off and disconnect from electrical outlet. Turn cleaner over and
remove any debris that have accumulated on the brushroll.
Thermal protector activated. Turn cleaner off and disconnect from electrical outlet. Allow cleaner to cool for
30 minutes. Clean Filters (see pages 13-15) and check for obstruction in hose.
If problem continues see service solution below.
Needs service. Take to service center. To find nearest location, visit our website at hoover.com or
call 1-877-697-5866. Monday through Friday 8am - 5pm EST

Service Information
To obtain approved Hoover®service and genuine Hoover
®
parts, locate the
nearest Hoover®Sales and Service Center or Authorized Hoover®Warranty
Service Dealer (Depot) by:
•checkingtheYellowPagesunder“VacuumCleaners-Household”OR-
 • checkingtheServicesectionofon-lineatwww.hoover.comOR-
•call1-800-944-9200foranautomatedreferralofauthorizedservice
outlet locations (U.S. only).
Do not send your cleaner to Hoover, Inc., in Glenwillow for service, this will
only result in delay.
If further assistance is needed, contact the Exclusive Hoover Platinum
Collection
®
MemberServicesLine1.877.MYPLTNM(1.877.697.5866),Mon-
Fri 8am-5pm EST.
Always identify your cleaner by the complete model number when requesting
information or ordering parts. (The model number appears on the Data Plate
on the bottom of the cleaner foot.)
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
Limited FIVE Year Warranty for
Hoover Platinum Collection®Bagless Cyclonic Upright
(Domestic Use)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER Platinum Collection
®
Bagless Cyclonic Upright is warranted against original defects in material and workmanship for a full five years from date of purchase (the
“Warranty Period”). During the Warranty Period, Hoover
®
will provide labor and parts, at no cost to you, to correct any such defect in products
purchased in the United States, U.S. Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover
®
Sales and Service Center or Hoover
®
Authorized Warranty
Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: [phone]
OR visit Hoover
®
online at www.hoover.com. For additional assistance or information concerning this warranty or the availability of warranty
service outlets, Phone The Exclusive Hoover Platinum Collection
®
Member Services Line, Phone [phone], Mon-Fri 8am-5pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), brushroll,
primary filter, HEPA filter, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the
control of Hoover
®
, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product by
the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover
®
Sales and Service Center for warranty service, cost of shipping will be paid one way. This warranty does not apply to products purchased outside
the United States, including its territories and possessions, a U.S. Military Exchange and Canada.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of
Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
THISWARRANTYISTHEEXCLUSIVEWARRANTYANDREMEDY.ALLOTHERWARRANTIES,EXPRESSEDORIMPLIED,INCLUDING
WARRANTIESOFMERCHANTABILITYORFITNESSFORPARTICULARPURPOSE,AREDISCLAIMED.INNOEVENTWILLHOOVER
®
BE
LIABLEFORANYSPECIAL,INDIRECT,INCIDENTALORCONSEQUENTIALDAMAGESOFANYKINDORNATURETOOWNERORANY
PARTYCLAIMINGTHROUGHOWNER,WHETHERBASEDINCONTRACT,NEGLIGENCE,TORTORSTRICTPRODUCTSLIABILITYOR
ARISINGFROMANYCAUSEWHATSOEVER.Somestatesdonotallowtheexclusionofconsequentialdamages,sotheaboveexclusion
may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.
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