Hopeland HZ340 User manual

HZ340/380
Smart 340/380
User Manual

Welcome to become user of Hopeland RFID products.
Thank you for choosing the multi-port reader Smart 340/380,
hope to bring convenience for your work

CONTENTS
1.TECHNICAL SPECIFICATIONS.................................................................................................................................. 4
1.1 FEATURES.................................................................................................................................................................... 4
1.2 MAIN FUNCTIONS AND TECHNICAL PERFORMANCE................................................................................................ 4
1.2.1 Product Features............................................................................................................................................ 4
1.2.2 Performance Parameters............................................................................................................................. 4
1.2.3 Environmental Parameters.......................................................................................................................... 4
2. SKETCH MAP..................................................................................................................................................................5
2.1 PHYSICAL CONSTRUCTION......................................................................................................................................... 5
2.2 NET WEIGHT................................................................................................................................................................. 5
2.3 INTERFACE DIAGRAM................................................................................................................................................... 5
2.3.1 Power, Communication and I/O Interfaces..............................................................................................5
2.3.2 I/O Interface Definition.................................................................................................................................... 6
2.3.3 Coaxial RF Feeder Cable (optional)...........................................................................................................7
2.3.4 Network Connection Diagram.....................................................................................................................8
3. INSTALLATION INSTRUCTIONS...............................................................................................................................9
3.1 PRECAUTIONS............................................................................................................................................................. 9
3.2 INSTALLATION CONDITIONS....................................................................................................................................... 9
3.3 DEVICE CONNECTION................................................................................................................................................. 9
3.3.1 Connect Power Adapter............................................................................................................................... 9
3.3.2 Connect External Antenna and RF Cable................................................................................................ 9
3.3.3 Connect to PC.................................................................................................................................................. 9
3.4 INSTALL READER.......................................................................................................................................................10
3.5 ACCEPTANCE.............................................................................................................................................................10
3.5.1Structural Acceptance................................................................................................................................. 10
3.5.2 Performance Acceptance.......................................................................................................................... 10
4.COMMON FAILURES................................................................................................................................................... 11
4.1 DAILY MAINTENANCE................................................................................................................................................ 11
4.2 COMMON FAILURE ANALYSIS AND SOLUTION........................................................................................................11
5.PACKAGING ACCESSORIES AND STORAGE..................................................................................................... 12
5.1 PACKAGE................................................................................................................................................................... 12
5.2 ACCESSORIES........................................................................................................................................................... 12
5.3 STORAGE REQUIREMENTS........................................................................................................................................ 13
6. AFTER-SALE SERVICE.............................................................................................................................................. 14

Smart HZ340/380 user manual
1.Technical Specifications
1.1 Features
Smart HZ340/380 is a cost-effective four-port/eight-port fixed UHF RFID reader, it supports
ISO18000-6C/6B protocols. The work frequency includes China standard dual frequency
920MHz~ 925MHz and 840MHz - 845MHz, FCC 902MHz ~ 928MHz and ETSI 865MHz ~
868MHz.
Output power from 0 ~ 30dBm optional, it has the characteristics of high recognition
sensitivity, fast speed, strong anti-interference ability, high multi-antenna recognition
efficiency, and structure anti-collision and shock resistance.
1.2 Main Functions and Technical Performance
1.2.1 Product Features
Support protocol: ISO18000-6B/C EPC C1G2
Rich communication interfaces: RJ-45, RS232
Support tag data filtering
RSSI support: the strength of the signal can be sensed.
Adjustable RF output power
Working mode: fixed frequency/frequency hopping optional
Support antenna detection function
Support online upgrade
I/O interface: 2 optocoupler inputs, 2 relay outputs (drive capacity: DC 30V/ 2A, AC
125V/0.3A)
1.2.2 Performance Parameters
Working frequency: GB:920MHz~925MHz,840MHz~845MHz, FCC:902MHz~928MHz ,
ETS:865MHz~868MHz
RF output power (port): 30dBm±1 (MAX)
Output power adjustment: 1 dB step
Reading distance: 0m~8m (related to factors such as transmitting power, antenna type,
tag type and application environment)
Channel occupied bandwidth: <200KHz
RS232 interface communication rate: 115200bps(default),19200 bps,9600bps
AC-DC power adapter: AC input 100V～240V,50Hz～60Hz DC output 24V/2.5A
1.2.3 Environmental Parameters
Working temperature: -20℃~+70℃
Working humidity: 5%~90%RH (+25℃)

Smart HZ340/380 user manual
2. Sketch map
2.1 Physical construction
Figure 2-1 Structure diagram of Smart 340/380 reader
Smart 340/380 Reader Volume Parameter is:
170mm×120mm×25mm
2.2 Net Weight
1 Kg
2.3 Interface Diagram
2.3.1 Power, Communication and I/O Interfaces
Figure 2-2 Schematic diagram of reader power, communication and I/O interfaces

Smart HZ340/380 user manual
Figure 2-2 is a schematic diagram of the reader and the power supply, communication and
I/O interface panel. For details, see Table 2-1.
Table 2-1 Reader power supply, communication and I/O interfaces
Interface ID
Interface Name
Detailed Description
DC24V IN
Power supply
interface
DC, 10~30V, power capacity not less than 20W.
LAN
Ethernet interface
10/100M Ethernet interface, reader control and
communication interface.
RS232
RS232
Serial port, reader control and communication interface.
I/O Port
I/O interfaces
See 2.3.2 for detailed definition
2.3.2 I/O Interface Definition
Figure 2-3 Schematic diagram of I/O interfaces
I/O control signal definitions are shown in Table 2-2:
Table 2-2 I/O control interface signal function definition
Pin ID
Pin Description
R1
Relay 1# output; DC_MAX: 30V, 2A; AC_MAX: 125V, 0.3A; logic '0' indicates open circuit,
logic '1' indicates closed, default is open circuit.
L1
Relay 1# output; DC_MAX: 30V, 2A; AC_MAX: 125V, 0.3A; logic '0' indicates open circuit,
logic '1' indicates closed, default is open circuit.
R2
Relay 2# output; DC_MAX: 30V, 2A; AC_MAX: 125V, 0.3A; logic '0' indicates open circuit,
logic '1' indicates closed, default is open circuit.
L2
Relay 2# output; DC_MAX: 30V, 2A; AC_MAX: 125V, 0.3A; logic '0' indicates open circuit,
logic '1' indicates closed, default is open circuit.
IN1
Optocoupler 1# input, DC, 0~24V, higher than 1V is high level, lower than 1V is low level
IN2
Optocoupler 2# input, DC, 0~24V, higher than 1V is high level, lower than 1V is low level
GND
Ground
GND
Ground

Smart HZ340/380 user manual
GPI Usage Example:
Infrared sensor type selection: Choose PNP NO type, which means that the infrared is
normally low, when the object is detected, the signal line outputs a positive voltage signal.
GPO Usage Example:
Relay type GPO: GPO is equivalent to a switch, logic ‘0’ means open circuit, logic ‘1’ means
closed, default is open circuit state. You can connect the alarm light, buzzer, etc. to the GPO
for use. The usage is shown in the following figure.
2.3.3 Coaxial RF Feeder Cable (optional)

Smart HZ340/380 user manual
Figure 2-4 Schematic diagram of RF cable
RF cable should use SMA (internal thread, internal needle) connector, the maximum cable
length is not more than 5m, impedance is 50Ω, and the insertion loss is less than 2dB. You
can also choose a high-performance cable, increase the length appropriately, and try to
reduce the insertion loss as much as possible.
Note: The long RF cable or poor contact of the cable connector will cause excessive
attenuation of the transmitted signal and the received echo signal and deteriorate the
reading / writing performance.
2.3.4 Network Connection Diagram
The network interface is used for long-distance high-speed connection (not greater than 80
m). It can be connected to a switch or router via a network cable or it can be directly
connected to a PC network interface. The specific connection is shown in Figure 2-5:
Figure 2-5 Network application connection diagram

Smart HZ340/380 user manual
3. Installation Instructions
3.1 Precautions
To ensure the normal and stable operation of the device and your personal property and
safety, please carefully read the following notes before install HZ340/380 reader.
1. Firstly, check whether the power socket is connected to the ground, and to see
whether the local power supply voltage is in accordance with the applicable voltage range of
the reader;
2. Check the device and the external connection if is closely connected;
3. Pay attention to the type selection and the length limit of the network cable and the
serial cable:
Network cable connects directly, no longer than 80 meters
Serial cable connects directly, no longer than 10 meters
4. When installing several readers, the antenna position and the antenna spacing should
be appropriate to avoid interference with each other.
3.2 Installation Conditions
Before installing the reader, please check carefully whether the product is in good condition
and the accessories are complete. If there are any parts missing or damage, please contact
the supplier in time.
3.3 Device Connection
3.3.1 Connect Power Adapter
Plug the power cord into the AC power supply outlet and then plug the other end of the
power cord into the power connector of the reader and fasten it.
Power on the reader, wait for about 10 seconds, and the system completes the
initialization process and enters the standby state.
3.3.2 Connect External Antenna and RF Cable
The reader built with four/eight SMA coaxial cable connectors for connecting external
antennas, select low consumption RF cable, connectors should be tightened (Ensure to be
waterproof when install outdoors);
The reader antenna angle or tilt need to adjust to the best position through the actual test
according to the specific application.
3.3.3 Connect to PC

Smart HZ340/380 user manual
The reader is supplied with different dedicated connection cables for the network, USB
and power interfaces.
The RS232 interface is used for short-distance communication (not greater than 10m).
It can be connected to the PC serial port through the DB9 connector to realize the
communication between the PC and the reader.
The RJ45 network port is used for long-distance communication (not greater than 80m),
and an extended network cable can be used to connect to a PC.
3.4 Install Reader
The reading and writing range of the reader depends on the on-site application, the tilt angle
of the antenna is adjusted to achieve the best reading and writing performance.
3.5 Acceptance
The acceptance criteria are mainly given from two aspects: structure and performance.
3.5.1Structural Acceptance
Whether the reader is fixed firmly without looseness;
Whether the cables are connected firmly;
Whether the screws are tightened.
3.5.2 Performance Acceptance
Whether the reader is working normally;
Whether the reading range is reasonable.

Smart HZ340/380 user manual
4. Common Failures
4.1 Daily Maintenance
Daily maintenance of Smart 340/380 reader during use:
Check whether the RF connector is tightened
Check whether the screws fixing the reader and antenna are loose
Check whether the outer shielding layer is disconnected at the RF cable connector
Check whether the power cord of the reader is connected firmly
4.2 Common Failure Analysis and Solution
Power supply system failure:：
Check whether the power supply of the power adapter is normal and whether the AC
power supply voltage is between 100V and 240V
After power on, the panel indicator does not light up:：
Confirm whether the communication is normal, if not, please contact after-sales service.
The serial port cannot be connected：
The serial port cable is not connected or not firmly connected
Whether the serial port connection baud rate of the reader is correct
Is the selected COM port correct?
The network port cannot be connected：
The default IP address of the Smart 340/380 reader is set at the factory:
192.168.1.116. Make sure that the IP address of the PC and the IP address of the reader
are in the same network segment, such as "192.168.1.XXX". Connect with the reader, if
you forget the IP address of the reader, you can reset the IP address of the reader
through the serial port connection or pressing reset button for 10 seconds.
The reader cannot read tags
Check if the antenna number is set correctly
Check if the tag is damaged
Check whether the tag placement position is within the effective reading and writing
range of the reader
Check whether there is electromagnetic interference between readers or other
devices
For problems that users cannot solve by themselves, please contact after-sales
service.

Smart HZ340/380 user manual
5. Packaging Accessories and Storage
5.1 Package
Figure 5-1 Package dimensions
Carton box size: 252mm*271.5mm*53.5mm (inner size)
5.2 Accessories
In order to facilitate future storage and transportation, after unpacking the Shine 340/380
reader, properly store the box and packaging materials. In addition to the reader, the box
also includes the accessories required for the use of the product. Please confirm whether the
product and accessories are complete according to the product packing list. If there is any
discrepancy or damage, please contact the after-sales service in time. The specific packing
list is shown in Table 5-1:
Table 5-1 Packing list
No
Name
Unit
Quantity
Remarks
1
Smart 340/380 reader
1
Set
Included
2
Power adapter 24V/2.5A
1
Pcs
Included
3
AC power cord
1
Pcs
Included
4
LAN Cable
1
Pcs
Included
5
Mounting screws M4*8 + Foot padΦ4
4
Set
Included
6
8P GPIO connector
1
Pcs
Included

Smart HZ340/380 user manual
5.3 Storage Requirements
Smart 340/380 reader should be stored in below conditions:
Environmental temperature: -40℃~ +85℃
Relative humidity: 5% RH ~ 90%RH
7
fixed bracket
1
Pcs
Included
8
warranty card
1
Pcs
Included
9
Certificate of approval
1
Pcs
Included

Smart HZ340/380 user manual
6. After-sale Service
Letter to Customers
Since our aim is to continuously improve our products for better user experience, we may
modify the product characteristics, composition and design of circuits without given
notifications. Thus the real product may be not in accordance with this manual. Generally,
we will provide timely amendments to this manual. If it’s not provided timely, please consult
our service department.
Shenzhen Hopeland Technologies Co., Ltd.
Guarantee card of Shenzhen Hopeland Technologies Co., Ltd
Product Name
Model No.
Product Code
Level
Description of troubles
User’s name
Postcode
Contact Person
Contact No.
Warranty Description
In order to offer users better service, our company provide warranty card with each device,
please keep it to enjoy the service.
1. Products can replace free under conditions within one month after sale, in the
precondition of normal operation without repairing.
2. Free maintenance won’t be given under the following circumstance:
The damage of the terminal caused by high voltage of the power grid.
The damage caused by misuse or operated improperly.
The damage caused by excessive vibration when user delivering.
3. The software of this product can be upgraded freely, users can be training in our company
for free.
4. Will be charge appropriately if the user doesn’t have a warranty card.
5. Users will need to fill out the warranty card for repair service, and sent back to Hopeland.