Hotspot Franklin T10 User manual

Mobile Hotspot
User Manual

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Getting'Started' 1'.............................................................................................................................................................
Overview' 2'.....................................................................................................................................................................................................
System'Requirements' 2'................................................................................................................................................................
Components' 3'...............................................................................................................................................................................................
Device'Display' 5'...........................................................................................................................................................................................
Battery'Management' 6'............................................................................................................................................................................
Using'Your'Mobile'Hotspot' 7'.......................................................................................................................................
Accessing'the'Network' 8'..........................................................................................................................................................................
Using'Your'Mobile'Hotspot'for'the'First'Time' 8'............................................................................................................................
System'Requirements' 8'................................................................................................................................................................
Instruction'how'to'insert'SIM'card'safely' 8'.........................................................................................................................
Instruction'how'to'remove'SIM'card'safely' 8'.....................................................................................................................
Charging'the'Battery' 8'..................................................................................................................................................................
Connecting'to'Your'Mobile'Hotspot' 10'..............................................................................................................................................
Wi-Fi'Name'(SSID)'and'Password' 10'.....................................................................................................................................
Connecting'to'the'Internet' 11'....................................................................................................................................................
Using'Your'Mobile'Hotspot'after'Setup'is'Complete' 11'..............................................................................................................
Mobile'Hotspot'to'share'connections' 11'..............................................................................................................................
Wi-Fi'Setting'(Web'UI)'page'and'First'time'security' 11'................................................................................................
How'to'change'Web'UI'admin'password' 11'........................................................................................................................
Updating'Your'Mobile'Hotspot'software' 12'....................................................................................................................................
Mobile'Hotspot'Settings' 13'..........................................................................................................................................
Managing'Your'Web'UI' 14'......................................................................................................................................................................
Access'the'Mobile'Hotspot'Web'UI'home'page' 14'............................................................................................................
Home' 15'..........................................................................................................................................................................................................
Messages' 16'...................................................................................................................................................................................................
On'the'Mobile'Hotspot'device'display' 16'.............................................................................................................................
On'the'Mobile'Hotspot'Web'UI'Home'page' 16'...................................................................................................................
Settings' 17'.....................................................................................................................................................................................................
Wi-Fi' 18'...............................................................................................................................................................................................
Mobile'Network' 22'.........................................................................................................................................................................
Device' 27'............................................................................................................................................................................................
Advanced'Router' 31'.......................................................................................................................................................................
About' 38'..........................................................................................................................................................................................................
Support' 39'.....................................................................................................................................................................................................
Troubleshooting' 40'........................................................................................................................................................
Overview' 41'...................................................................................................................................................................................................
First'Steps' 41'................................................................................................................................................................................................

Common'Problems'and'Solutions' 41'..................................................................................................................................................
Regulatory'Information' 43'..........................................................................................................................................
Regulatory'Statements' 44'......................................................................................................................................................................
FCC'Equipment'Authorization'ID:'XHG-RT410' 44'...........................................................................................................
Body-Worn'Operation' 44'.............................................................................................................................................................
Safety'Hazards' 45'.......................................................................................................................................................................................
Glossary' 47'........................................................................................................................................................................
Glossary' 48....................................................................................................................................................................................................
Getting'Started' 1'.............................................................................................................................................................
Overview' 2'.....................................................................................................................................................................................................
System'Requirements' 2'................................................................................................................................................................
Components' 3'...............................................................................................................................................................................................
Device'Display' 5'...........................................................................................................................................................................................
Battery'Management' 6'............................................................................................................................................................................
Using'Your'Mobile'Hotspot' 7'.......................................................................................................................................
Accessing'the'Network' 8'..........................................................................................................................................................................
Using'Your'Mobile'Hotspot'for'the'First'Time' 8'............................................................................................................................
System'Requirements' 8'................................................................................................................................................................
Instruction'how'to'insert'SIM'card'safely' 8'.........................................................................................................................
Instruction'how'to'remove'SIM'card'safely' 8'.....................................................................................................................
Charging'the'Battery' 8'..................................................................................................................................................................
Connecting'to'Your'Mobile'Hotspot' 10'..............................................................................................................................................
Wi-Fi'Name'(SSID)'and'Password' 10'.....................................................................................................................................
Connecting'to'the'Internet' 11'....................................................................................................................................................
Using'Your'Mobile'Hotspot'after'Setup'is'Complete' 11'..............................................................................................................
Mobile'Hotspot'to'share'connections' 11'..............................................................................................................................
Wi-Fi'Setting'(Web'UI)'page'and'First'time'security' 11'................................................................................................
How'to'change'Web'UI'admin'password' 11'........................................................................................................................
Updating'Your'Mobile'Hotspot'software' 12'....................................................................................................................................
Mobile'Hotspot'Settings' 13'..........................................................................................................................................
Managing'Your'Web'UI' 14'......................................................................................................................................................................
Access'the'Mobile'Hotspot'Web'UI'home'page' 14'............................................................................................................
Home' 15'..........................................................................................................................................................................................................
Messages' 16'...................................................................................................................................................................................................
On'the'Mobile'Hotspot'device'display' 16'.............................................................................................................................
On'the'Mobile'Hotspot'Web'UI'Home'page' 16'...................................................................................................................
Settings' 17'.....................................................................................................................................................................................................
Wi-Fi' 18'...............................................................................................................................................................................................
Mobile'Network' 22'.........................................................................................................................................................................
Device' 27'............................................................................................................................................................................................
Advanced'Router' 31'.......................................................................................................................................................................

About' 38'..........................................................................................................................................................................................................
Support' 39'.....................................................................................................................................................................................................
Troubleshooting' 40'........................................................................................................................................................
Overview' 41'...................................................................................................................................................................................................
First'Steps' 41'................................................................................................................................................................................................
Common'Problems'and'Solutions' 41'..................................................................................................................................................
Regulatory'Information' 43'..........................................................................................................................................
Regulatory'Statements' 44'......................................................................................................................................................................
FCC'Equipment'Authorization'ID:'XHG-RT410' 44'...........................................................................................................
Body-Worn'Operation' 44'.............................................................................................................................................................
Safety'Hazards' 45'.......................................................................................................................................................................................
Glossary' 47'........................................................................................................................................................................
Glossary' 48....................................................................................................................................................................................................

1"
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Overview
Components
Device Display
Battery Management
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Thank you for choosing your LTE Mobile Hotspot.
Having the Mobile Hotspot at your fingertips will allow you to access LTE network for fast
uploads and downloads. You can also connect up to 15 Wi-Fi capable devices to the Internet at
once - laptops, tablets, eReaders, Smartphones and possible to tether through USB cable.
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•Compatible with all IEEE802.11 b/g/n/ac Wi-Fi enabled devices.
•USB Type C cable with tethering connection through Windows PC or Mac.
•Works with the latest versions of most browsers*.
* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the Mobile Hotspot Web Admin User Interface, http://mobile.hotspot
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Power/Menu Button – Turn on/off Mobile Hotspot. Shows device menu and information
Button Operation
LCD Display – Provides device status information such as battery, service signal strength,
the number of users connected with Wi-Fi etc.
USB Type C Charging / Data Port – The USB charger connects here or USB connection
for tethering.
SIM Card Slot – SIM Slot for Nano SIM card. Press down the plastic flap for SIM removal
Battery contact – Insert the battery to align with the battery contacts.
Reset Button – Long press the Reset button while device is turned on. Device will
automatically reboot when reset is completed. During this process, battery should not fall
out which may brick the firmware.
Operations
Actions
Turn On
Press and hold the button for 3 seconds.
Turn Off
Press and hold the button until “Goodbye” message
appears.
Display
Wake-Up
When the display is off (sleep mode), the first quick press
of the button wakes up the display.
Info Display
When the display is on, press the button quickly to go
through the device menu and information.
Colors
Charging Status
Off
Power off.
Solid
Power off and connected to a charger.
Blinking
Power on / Operating normally
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Your Mobile Hotspot is equipped with a replaceable and rechargeable battery. It works from its
charged battery alone, or when the device is plugged into a power source.
Note: Please do not attempt to open or disassemble your hotspot and the battery pack. Doing
so may cause damage that voids your warranty.
Charge the battery with the charger provided together with your hotspot. While the battery is
charging, the battery charging icon displays.
IMPORTANT! Please use only an approved charger to charge your hotspot. Improper handling
of the charging port, as well as the use of an incompatible charger, may cause damage to your
device and void the warranty.
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Accessing the Network
Using Your Mobile Hotspot for the First Time
Connecting to Your Mobile Hotspot
Using Your Mobile Hotspot After Setup is Complete
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Work effectively outside the home or office with the reliable broadband speed that the LTE
service provides. You can connect to the internet at speeds fast enough to keep up-to-date on
all your email correspondence, download attachments, and access your corporate intranet.
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Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser
software only. Your Mobile Hotspot is compatible with most major operating systems and the
latest versions of browsers.
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Your SIM (Subscriber Identity Module) card is already pre-inserted in the device. Spare part of
SIM card is present in the original packaging box for ease of activation. Device is only capable
of inserting Nano SIM card.
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Your SIM (Subscriber Identity Module) card is already pre-inserted in the device. If you wish to
remove the SIM, please press down the plastic flap where letters are written and slide out the
SIM card safely.
IMPORTANT! Do not bend or scratch your Nano SIM card. Avoid exposing your Nano SIM card
to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your
Mobile Hotspot is powered off and is not connected to any power source. Never use tools,
knives, keys, or any type of object to force to remove the Nano SIM card.
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Before using your mobile hotspot, ensure that the battery is fully charged. Be sure to use the
charger that came with your device.
NOTE: Your Mobile Hotspot is equipped with a replaceable rechargeable battery. When
handling the battery or SIM card, please make sure the device is not connected to any power
sources. Do not use any tools, sharp objects or any utensils when dealing with the battery.
Doing so may cause damage that voids your warranty.
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•It normally takes 3~5 hours, depending your power sources and device status to fully
charge the battery.
•The battery discharges faster as additional devices connect to your hotspot.
•Battery life depends on the network, signal strength, temperature, features, and active
connection time.
•When charging, keep your device near room temperature.
•Never leave the Mobile Hotspot in an unattended vehicle due to uncontrolled temperatures
that may be outside the desired temperatures for your device.
•It is normal for batteries to gradually wear down and require longer charging time.
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You can find your Wi-Fi Name and Password any time you need. Just press the power/menu
button ( ) shortly when the display is on.
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Home screen, Device menu guide
(Switching every 3 seconds)
Press 'quickly
Press 'quickly
Press quickly
Press quickly
Press quickly
Wi-Fi Name display
Password display
Web UI URL Guide display
Back to Home screen
Data usage display
Press 'quickly

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1. Open the setting application or controls on your laptop or Wi-Fi capable device that you
want to connect to your Mobile Hotspot. Then find your Mobile Hotspot’s Wi-Fi name.
2. Click Connect and enter the Password when prompted.
NOTE: The last four characters of your Wi-Fi Name is unique for your Mobile Hotspot. You can
change the Wi-Fi Name of your own. See “Settings”.
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You can use your Mobile Hotspot as a wireless mobile hotspot to connect to a total of 15 Wi-Fi
capable devices to the mobile broadband network.
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The Mobile Hotspot comes from the factory with security turned on. By default, Web UI
password is ‘admin’. You will be redirected to Web UI password change page and force to
change with your own password.
After you change your Web UI password, you have full capability of changing hotspot settings.
(For security reason, the changed password will be asked every time when user tries to access
the Web UI page.)
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Wi-Fi Setting Page (Web UI) password can be changed for further security reasons.
When user wants to change Wi-Fi Setting Page (Web UI) password
1. Connect your Wi-Fi capable device to your Mobile Hotspot.
2. Open a web browser and enter http://mobile.hotspot .
3. From the Web UI, click Settings > Device > Web Interface.
When user doesn’t remember what was the Wi-Fi Setting Page (Web UI) password
1. Perform Factory Reset by pressing reset button on the bottom of device.
2. Web UI password is back to the factory setting “admin”
3. User will be forced to change the Web UI password like it is first time.
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New software is updated automatically in the following scenarios.
1) Every 48 hours, device will check for new software at Power On phase.
2) If a new update is available it will be downloaded in the background and wait to be
applied on the next power down.
3) User has option to check new software from Web UI page and initiate software
download manually in between 48 hrs.
4) In order to install the new software, user must power down the device with long press
power key. LCD display will show the status of software update and will power down at
the end.
5) The device must have at least 40% battery or 20% on charger to apply an update.
6) If the device is on AC power all the time and an update is available the device will
download and wait to apply the update in 48 hours between the hours of 2 ~ 3 am.
7) If there is a traffic or data activity for at least 1 minute at the 2 ~ 3 am, the device will wait
until next day 2 ~ 3 am (24 hours later) to apply the update.
NOTE: During the software (firmware) update, user must not try to manually power down the
device or take out the battery in the middle. This may cause serious damage to the software
(firmware) and may not boot up after all.
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Update starts
Updating
Update successfully
Update failed

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Managing Your Web UI
Home
Messages
Settings
About
Support
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You can access your Mobile Hotspot device information using an internet browse.
Access Mobile Hotspot Web UI using a browser
1. Connect your Wi-Fi capable device to the Mobile Hotspot.
2. Open a web browser on your connected device and open your home page by entering
either or http://mobile.hotspot .
3. Enter the password and Click Login. If you entered the correct password, the Web User
Interface screen appears.
NOTE: The default password is 'admin'. On your first login, you will be directed to 'Change
password'
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The Mobile Hotspot Web UI home page allows you to quickly access all menu options for your
Mobile Hotspot.
•Messages
•Settings
•About
•Support
Check status of network connection and data usage on the Home page.
•Disconnect: Click Disconnect to disconnect the Internet.
•Reset: Reset data usage.
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Messages page displays SMS messages sent to you by Wireless Carrier.
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The number of unread messages displays to the right of the message icon.
When a new message arrives, the message icon appears. A maximum of 20 messages can be
stored.
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You can see the message contents by pressing the Messages menu on your Web UI home
page. To delete a selected message, click the trash bin icon to the right of the message date
and timeline. To delete all messages, click Delete All Messages button.
The Message page allows you to view the message contents by pressing the Device
Messages menu on your Mobile Hotspot Web UI Admin home page. To delete a selected
message, click the trash bin icon to the right of the message date and timeline. To delete all
messages, click Delete All button.
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