
Failures Analysis of causes Troubleshooting
Plug in and there
is no power
Poor contact
between a
powerplug and
socket
1. Check whether the power cord is plugged in correctly
2. Check if the socket is suitable
3. Check if the socket is faulty
4. Wait for 3 seconds after booting
5. Contact customer service
Juicer stops
during normal
operation
1. Product working
time is too long;
2. Put in too much food
3. Low voltage
1. After the product is turned off and cooled down,
turn it on again (it is recommended that the use
time should not exceed 10 minutes each time)
2. Press "R" to use the reverse function
3. Check whether the power supply voltage is too low
Auger wear
1. Product working
time is too long;
2. Put in inappropriate
food material
1. It is recommended that the use time should not
exceed ten minutes;
2. Please refer to page 11-12 for food material
3. Contact customer service
Pomace blockage
1. Put too much
ingredients;
2. Put in inappropriate
food material;
3. The filter is not
cleaned in time
1. Press "R" to use the reverse function; if there is no
effect, cut off the power and take out the excess
food material
2. Please refer to page 11-12 for food material
3. Restart the product after cleaning the filter
(please clean the product in time after each use)
4. Contact customer service
End cap stuck
and cannot be
disassembled
1. Inadequate assembly
of product
components;
2. Put in inappropriate
food material;
3. Put too much food
material
1. Reassemble the components
2. Use the wrench to remove the end cap in clockwise
direction
3. Press "R" to use the reverse function; if there is no
effect, cut off the power and take out the excess
food material
4. Contact customer service
Parts are damaged
or missing
N/A Contact customer service
TROUBLESHOOTING
Juice Leaks
Over the Base
1. The feed chute
assembly is not in place;
2. The feed chute is broken
1. Reassemble the components
2. Contact customer service
Juicer Shakes
when In-Use Normal
This is normal as the auger rotates. It is not a
malfunction.
Hard ingredients such as carrots, potatoes, radish,
beets, etc. may cause shaking more than soft
ingredients.
• Depending on the firmness of the ingredient, there
may be a more pronounced shaking of the motor
• Slight shaking may be caused by the motor
Loud noise
1. Juicing accessories are
not installed in place
2. The motor inside the
machine is damaged.
1. Reinstall the auger, the filter and the end cap
2. Contact customer service
Normal
Unpleasant smell
when used at the
beginning
This is the smell of the new machine after leaving the
factory, if there is still a peculiar smell after several
times of use, Contact customer service
Fruits Forbidden
Iron, magnesium, vitamin B1,
riboflavin
100g=309KJ
(74 calories)
Vitamin A, C, potassium,
magnesium
100g=405KJ
(97 calories)
Sugar cane
Passion fruit
Category Operation Name Vitamins/Minerals Calories
Vegetables
Diced
and juicing
Vitamin A, C, and B6 and
dietary fiber
100g=171KJ
(41 calories)
Vitamin C, K, folate 100g=62KJ
(15 calories)
Vitamins A, K, calcium, iron,
magnesium
100g=150KJ
(36 calories)
Vitamins A, K, and C,
potassium, folate
100g=58KJ
(14 calories)
Vitamin C, beta-carotene,
manganese
100g=58KJ
(14 calories)
Vitamin C, folic acid, potassium,
B6, dietary fiber
100g=105KJ
(25 calories)
Vitamins C, E, calcium,
magnesium
100g=75KJ
(18 calories)
Vitamins A, K, B6 and C, calcium,
potassium, copper, manganese
100g=209KJ
(50 calories)
Vitamins A, C, K, and B6
Purple
cabbage
100g=130KJ
(31 calories)
Carrot
Lettuce
Parsley
Celery
Cucumber
Cabbage
Tomato
Kale
Juicing
directly
Few juicing
Vitamins A, C, K, magnesium,
iron, manganese
100g=96KJ
(23 calories)
100g=96KJ
(23 calories)
vitamins A, K, E,
manganese,iron
Vitamins A, C, E, iron, magnesium,
calcium, amino acids
100g=96KJ
(23 calories)
Vitamins A, C, K, calcium,
potassium
100g=54KJ
(13 calories)
Chinese
cabbage
Brussels
sprout
Vitamin C, B, B6 and E, folic
acid, dietary fiber
100g=180KJ
(43 calories)
Vitamin C, vitamin K, folate 100g=62KJ
(15 calories)
Folic acid, dietary fiber,
vitamin C, potassium
100g=180KJ
(43 calories)
Vitamin C, B vitamins thiamine
, riboflavin, niacin
100g=334KJ
(80 calories)
vitamin C, vitamin B6,
manganese, iron
100g=1479KJ
(354 calories)
Spinach
Coriander
Wheatgrass
Lettuce
Beet
Ginger
Turmeric
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