HP Hw6510 - iPAQ Mobile Messenger Smartphone 55... User manual

© 2005 Hewlett-Packard Development Company, L.P.
Microso t, Windows, the Windows logo, Outlook and ActiveSync are trademarks o
Microso t Corporation in the U.S, and other countries.
Windows Mobile™ 2003 so tware or Pocket PC
First Edition, June 2005.
HP iPAQ hw6500
Mobile Messenger series
Printed in Taiwan
378870 -031
How Do I...?
Look inside to find answers to frequently asked
questions about product setup, features, and more.
378870-031_Kudu HDI Cvr.P65 5/4/2005, 5:22 PM1

© 2005 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of
Microsoft Corporation in the U.S. and other countries.
HP iPAQ hw6500 Mobile Messenger series is Powered by Windows® Mobile™
2003 Second Edition software for Pocket PC.
All other product names mentioned herein may be trademarks of their respective
companies.
Hewlett-Packard Company shall not be liable for technical or editorial errors or
omissions contained herein. The information is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for Hewlett-Packard
products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as an additional warranty.
WARNING! Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Alerts the user that failure to follow a procedure exactly as
described can result in either loss of data or damage to hardware or
software.
How Do I ...?
HP iPAQ hw6500 Mobile Messenger series
First Edition (June 2005)
Document Part Number: 378870-031

iii
Find Out What’s On My CD? . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Install Microsoft ActiveSync? . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Create an ActiveSync Partnership? . . . . . . . . . . . . . . . . . . . . . . . 4
Synchronize My HP iPAQ to a Personal Computer? . . . . . . . . . . . 7
Perform a Soft (“Normal”) Reset? . . . . . . . . . . . . . . . . . . . . . . . 10
Perform a Hard (“Full”) Reset? . . . . . . . . . . . . . . . . . . . . . . . . . 11
Use the TodayPanel to Monitor My System Resources? . . . . . . . . 12
Migrate Data from Palm Desktop Software to Windows
Mobile 2003? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Keep Files Synchronized on My Personal Computer and
My HP iPAQ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Insert the Subscriber Identity Module (SIM) Card Correctly? . . . . . 15
Manage Available Storage? . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Insert and Remove My Battery Correctly?. . . . . . . . . . . . . . . . . . 18
Maximize Battery Life and Check Battery Charge Levels? . . . . . . 19
Place and Receive Phone Calls? . . . . . . . . . . . . . . . . . . . . . . . . 21
Set Up and Access My Voicemail? . . . . . . . . . . . . . . . . . . . . . . 23
Make a Conference Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Use the HP iPAQ Phone Outside of My Home Country? . . . . . . . 24
Change My Phone Services Settings? . . . . . . . . . . . . . . . . . . . . 24
Change the Call Forwarding Settings? . . . . . . . . . . . . . . . . . . . 25
Send, Receive, and Reply to Text Messages? . . . . . . . . . . . . . . . 25
Set Up And Manage an E-mail Account on My HP iPAQ? . . . . . . 27
E-mail Using My HP iPAQ? . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Use GSM, GPRS, and EDGE? . . . . . . . . . . . . . . . . . . . . . . . . . 30
Turn on GSM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connect to a GPRS/EDGE Network? . . . . . . . . . . . . . . . . . . . . 31
Get Started Using GPS Navigation on the HP iPAQ? . . . . . . . . . 32
Use the Built-in Digital Camera to Take and Send Pictures? . . . . . 39
View Pictures That I’ve Already Taken? . . . . . . . . . . . . . . . . . . . 41
Save Pictures to a Memory Card?. . . . . . . . . . . . . . . . . . . . . . . 42
Send Pictures Using Multimedia Messaging Service (MMS)
or E-mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Find Out More About Expansion Cards? . . . . . . . . . . . . . . . . . . 44
Communicate If I am Using a Headset?. . . . . . . . . . . . . . . . . . . 44
Use Bluetooth? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
How Do I ...

iv
Turn Bluetooth On and Off? . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Make My HP iPAQ Invisible to Other Bluetooth Devices?. . . . . . . 46
Use Bluetooth to Transfer Files to a Pocket PC, Computer,
or Printer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Protect My HP iPAQ from Screen Damage or Cracking? . . . . . . . 48
Find the Product ID, Serial Number, and IMEI Number on
My HP iPAQ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Find Information On Topics Not Covered in This Booklet? . . . . . . 51

1
How Do I...?
This document is intended to answer the most frequently asked questions
regarding the HP iPAQ hw6500 Mobile Messenger series. For complete
setup and installation instructions, refer to the printed Getting started guide
in the box or the User’s Guide located on the Companion CD.
For more support, visit the HP support Web site at www.hp.com/support.
How Do I Find Out What’s On My CD?
The Companion CD is located in the box and contains:
•Microsoft ActiveSync 3.8
•Microsoft Outlook 2002
•HP Add-On Software Applications
•HP iPAQ hw6500 Mobile Messenger series User’s Guide
•How Do I...? Guide (this document)
•Know Your Options (Accessories Information)
•Important Safety Information
NOTE: All of the documents located on the Companion CD are in
printable format if you prefer a hardcopy document.
All of the software and documents are designed to be installed on your
personal computer to enhance your ability to use your HP iPAQ to its fullest
potential. The CD also contains software and drivers that can be installed
directly onto your HP iPAQ for use on the go.
NOTE: Save the original packaging for the CD because the Microsoft
product key for installing Microsoft Outlook is located on the sticker on
the CD packaging. You need that information if you ever need to reinstall
Outlook on your personal computer.
How Do I Install Microsoft ActiveSync?
Microsoft ActiveSync, located on the Companion CD, is the software that
allows your HP iPAQ and personal computer to communicate with
each other.
Before you connect your HP iPAQ to your computer, insert the Companion
CD into your computer and let the HP iPAQ Setup Wizard guide you
step-by-step in setting up your HP iPAQ and computer.
NOTE: If the HP iPAQ Setup Wizard detects an earlier version of
ActiveSync or Outlook on your computer, it prompts you to install the most
recent version from the Companion CD. It is recommended that you do
so; however, be sure to back up your files before you begin
the installation.

2
To run the HP iPAQ Setup Wizard and install Microsoft ActiveSync:
1. Insert the Companion CD into the CD-ROM drive on your computer.
The HP iPAQ Setup Wizard starts automatically.
2. Select Start Here.
3. Read the Welcome page, make sure your HP iPAQ is not yet
connected to your computer, and select Next.
4. Select Next again and the Setup Wizard starts scanning your
system. When the Setup Wizard scans your system, it
recommends programs for you to load.
NOTE: If you want to synchronize your Calendar, Contacts, Messaging,
Notes, and/or Tasks, it is recommended that you allow the Setup
Wizard to install Outlook 2002. Microsoft Outlook Express does not
work with the HP iPAQ and ActiveSync.
5. When the Connecting your HP iPAQ to your PC screen
displays, connect your HP iPAQ to your personal computer. The
Setup Wizard automatically takes you to the next step after you
connect your HP iPAQ to your personal computer.
6. Follow the online screen instructions.

3
7. When the Set Up Microsoft ActiveSync window displays,
click Next.
8. When the Select Installation Folder for Microsoft ActiveSync
window displays, accept the default location offered, or select
Change... to specify a different location.

4
9. When the File Download window displays, click Open.
You will know ActiveSync installed successfully when you see the Set Up
a Partnership screen. Proceed to the next section, “How Do I Create an
ActiveSync Partnership?”
NOTE: If you are having trouble installing ActiveSync and have firewall
software installed, try disabling the firewall software, before the
ActiveSync installation, and enabling it again after the installation
is complete.
Using Microsoft Exchange ActiveSync
Exchange ActiveSync in Microsoft Exchange Server 2003 allows the
HP iPAQ to access corporate information on a server running Exchange
server software. It allows ActiveSync-enabled devices to synchronize
mailbox items over a GPRS or wireless connection without using a desktop
computer, cradle, and desktop synchronization software.
You can also synchronize your mobile device with the Exchange server
using the desktop pass-through option available in all Windows Mobile-
based devices. For more information on Microsoft Exchange ActiveSync,
refer to “Using ActiveSync” in Chapter 3 of the User’s Guide located on
the Companion CD.
How Do I Create an ActiveSync Partnership?
A Microsoft ActiveSync partnership allows your HP iPAQ and your
personal computer to communicate with each other. To synchronize your
HP iPAQ and your personal computer, you must first create a partnership
using ActiveSync. You only need to create a partnership once.

5
These instructions provide information on creating a basic partnership.
Other partnership options are available. For more detailed instructions,
refer to “Using ActiveSync” in Chapter 3 of the User’s Guide located on
the Companion CD.
To create an ActiveSync partnership between your HP iPAQ and your
personal computer:
1. When the Get Connected screen is displayed during
ActiveSync installation, connect the HP iPAQ Cradle to your
personal computer by attaching the free end of the USB cable to the
USB port on your personal computer. Then connect one end of the
AC adapter to the cradle and the other end to an electrical outlet.
2. Turn on your HP iPAQ by pressing the Power button, and then
insert it into the cradle.
3. When the Set Up a Partnership screen displays, select
Standard Partnership and click Next.

6
4. When the New Partnership screen displays, select
Synchronize with this desktop computer, and then
click Next.
5. When the Select Number of Partnerships screen displays,
choose whether you want to synchronize with one computer or two
(e.g., home and office).