HP 9000 Series 319C+ How to use

Service Handbook
HP 9000 Series 300 Computers
Model 319C+
HP Part Number 98564-90039
FliOW HEWLETT
~~ PACKARD
Hewlett-Packard Company
3404 East Harmony Road, Fort Collins, Colorado 80525

NOTICE
The Information contained in this document is subject to change without notice.
HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL. INCLUDING.
BUT NOT LIMITED TO. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTIC-
ULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or direct. indirect. special.
incidental or consequential damages in connection with the furnishing. performance. or use of this material.
WARRANTY
A copy of the specific warranty terms applicable to your Hewlett-Packard product and replacement parts can be
obtained from your local Sales and Service Office.
Copyright © Hewlett-Packard Company 1987
ThiS document contains Information which is protected by coPYright. All rights are reserved. Reproduction. adaptation.
or translation without prior written premission is prohibited. except as allowed under the copyright laws
Restricted Rights Legend
Use.
dupllCatlOf1 or disclosure by the U.S. Government Department of Defense IS SUbJect to restrictions as set forth In
paragraph (bX3Xii) of the Rights in Technical Data and Software clause in FAR 52.227-7013.
COPYrlght:0 AT&T. Inc. 1980.1984
Copyright © The Regents of the University of California 1979. 1980. 1983
This software and documentation is based
in part on the Fourth Berkeley Software Distribution under license from the
Regents
of the University of California.
ii

Printing History
New editions of this manual will incorporate all material updated since
the previous edition. Update packages may be issued between editions
and contain replacement and additional pages to be merged into the
manual by the user. Each updated page will be indicated by a revision
date at the bottom of the page. A vertical bar in the margin indicates
the changes on each page. Note that pages which are rearranged due to
changes on a previous page are not considered revised.
The manual printing date and part number indicate its current edition.
The printing date changes when a new edition is printed. (Minor
corrections
and updates which are incorporated at reprint do not cause
the date to change.) The manual part number changes when extensive
technical changes are incorporated.
November 1987...Edition 1
Printing History iii

Notices
Radio Frequency Interference Statements
FCC Statement
Federal Communications Commission
Radio Frequency Interference Statement
(U.S.A. Only)
The Federal Communications Commission (in Subpart J of Part 15, Docket
20780) has specified that the following notice be brought to the attention
of the users of this product.
Warning: This equipment generates, uses, and can radiate radio fre-
quency energy
and if not installed and used in accordance with the in-
structions manual, may cause interference to radio communications. It
has been tested and found to comply with the limits for a Class A com-
puting device pursuant to Subpart J of Part 15 of FCC rules, which are
designed to provide reasonable protection against such interference when
operated in a commercial environment. Operation of this equipment in a
residential
area is likely to cause interference in which case the user at his
own
expense will be required to take whatever measures may be required
to correct the interference.
VCCI Statement (Japan Only)
-c rllJ 15R till t~ C' 0) '~ j1!z ~~ '6- ~jJ it. ~ B B1 c L t::. Ur f~ ~ fEfJ M<: [(t '1Y ~ j1!z ~ti! '& t'=l 1~ W. itl]
thh ~ ~ (V eel) 1il; i1f Ie ~ ~ L L to VJ i -g 0
fff -:J L. ft'-tttl!t~ it::. (t f- O)~f£ L t::.ttl!t&-C{~ffi -g 6 C, 7:; ~, T v t:.:;
iv Notices

Manufacturer's Declaration (Germany Only)
Herstellerbescheinigung
Hiermit wird bescheinigt, daB dieses Gerat in Ubereinstimmung mit
den Bestimmungen der Postverfiigung 1046/84 funkentstort ist. Der
Deutschen Bundespost wurde das Inverkehrbringen dieses Geratcs
angezeigt
und die Berechtigung zur Uberpriifung der Serie auf Ein-
haltung der Bestimmungen eingeraumt.
Safety Considerations
WARNINGs, CAUTIONs, and Notes
Warnings, cautions and notes are used throughout this document to
alert the user to conditions of importance. They are used as follows:
• WARNINGS contain information which, if not observed, could
result in injury to personnel or loss of life.
• CAUTIONS contain information which, if not observed, could
result in damage
to or destruction of equipment.
• Notes contain information that will assist you in accomplishing the
job.
Notices v

Examples:
WARNING
The power supply presents a hazard to personnel.
Extreme care must be taken when connecting
voltmeter probes to the test points. De-energize
the product by turning it off and removing its
power cord before connecting or removing test
probes.
ICAUTION I
The printed circuit assemblies in this product
are susceptible to damage by electro-static dis-
charge. Extreme care must be taken when han-
dling printed circuit assemblies. Use an Anti-
static Workstation while handling printed circuit
assemblies.
Note
Hewlett-Packard supports repair of this product
only to the assembly level. The fault is diagnosed
to the assembly that is causing the problem. That
assembly is then replaced with a new or rebuilt
one.
vi Notices

Service Information Locator
On the next page is a Service Information Locator. First, find the
information to reference in the left-hand column. Next, move to the
right to a chapter number. Last, move up to the abbreviated manual
title that has the information documented.
Chapter identifiers in the Locator use the following codes:
Chapter Number: Numbers, such as 2. Inclusive chapters,
such as 4-6.
Appendices: Letters, such as A for Appendix A.
Entire Manual: All
Varies: * (Check Table of
Contents or Index.)
Manuals identified in this locator are abbreviated by
their initials:
SIM
SHB
CRM
TTM
SPM
IRM
PIN
TDS
Service Information Manual
Service
Handbook
Configuration Reference Manual
Series 300 Test Tools Manual
Site
Preparation Manual
Installation Reference Manual
Product Installation Note
Technical
Data Sheet/Price List
vii

Service Information Locator
Service Information SIM SHB CRM TTM SPM IRM
PIN
TDS
Assembly replacement 2
Block
diagrams
1, 2 9
Booting Operating Systems
4
Computer tests
1, 5 2 1, 2, 3
Configurations 1 3 All All
(;S/80 tests 1, 5 5 4
Electrical requirements
1 1 3, A *
Environmental requir('ments 1 2
4, A *
Functional descriptions 3
HP -HIL device tests
2, 3
Installation
2 2 All All All All
I/O Bus architecture
1.3
Monitors 1 3 All A 1 *
People who can help 1

Service Information Locator (cont.)
Service Information SIM SHB CRM TTM SPM IRM
PIN
TDS
Options/ Accessories 1.3 3 All All All *
Ordering spare parts
6 8
Part numbprs
6 8 All
Periphprals
1 3 All *
Preventive maintpnancp
2
Product information
1 1 All All All All All
Product numbers 1
1.3
All A All
Reference
material
7 10 * All All
Self-tests
4. 5 5
1.2
Service notes
1 11
Site preparation
2 All
System Functional Tests
1,5
5
11 3
Systems
1 3 All All *
Trouhleshooting
5 4 All
~.
Thrn-on 314
41 5 2

x

Table of Contents
Chapter 1: Product Information
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1
Features ............................................... , 1
Hewlett-Packard Support ................................. 3
Repair Philosophy ................................... 3
HP Repair Services .................................. , 4
Repair by Customers ................................ , 5
Operating Systems Support .......................... , 5
Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7
Technical Data .......................................... 8
Physical
........................................... , 8
Processor Board .................................... , 8
I/O Bus ............ , ..... , .......... ',' ............ , 9
Video-SCSI/HP-IB Board. . . . . . . . . . . . . . . . . . . . . . . . . . .. 10
Shipping Information ................... , . . . . . . . . . . .. 10
HP-HIL Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 11
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 12
System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 12
Standard Tools ....................................... " 13
SPU /System Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 14
Chapter 2: Technical Information/Installation/PM
Technical Information ................................... 15
Electrical .......................................... 15
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 16
Electromagnetic Interference ......................... 16
Regulatory Requirements. . . . . . . . . . . . . . . . .. . . . . . . . . .. 16
Physical ....... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 16
Shipping Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 17
HP-HIL and Video Accessories ....................... 17
Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 19
Table of Contents xi

Chapter 3: Configuration
Bundled Systems ....................................... 21
Supported Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 21
SPU Configuration Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 22
HP -HIL Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 23
Chapter 4: Troubleshooting
Analytic Troubleshooting ................................ 25
Initial Troubleshooting Flowchart. . . . . . . . . . . . . . . . . . . . . . . .. 26
Dead Unit Troubleshooting Flowchart. . . . . . . . . . . . . . . . . . . .. 27
Live Unit Troubleshooting Flowchart. . . . . . . . . . . . . . . . . . . . .. 28
Power Supply Technical Information. . . . . . . . . . . . . . . . . . . . . .. 29
Voltage Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 29
General Failure Indications. . . . . . . . . . . . . . . . . . . . . . . . . .. 30
Boot ROM Error Codes ............................. 31
Remote SPU Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 32
Boot ROM State Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 33
Chapter 5: SPU Tests
Test Tools ............................................. 35
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 35
Chapter 6: Adjustments
Chapter 7: Peripherals
Supported Peripherals List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 39
Chapter 8: Parts Lists
Parts Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 41
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 41
Exchange Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 42
Part Number Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 42
Static-Free Bags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 42
SPU Electrical Parts ................................ 42
HP -HIL Devices .................................... 44
SPU Case Parts .................................... 45
SPU Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 46
xii Table of Contents

Chapter 9: Diagrams
SPU Block Diagram .................................... , 49
Power Supply .......................................... 50
Processor/ Add-On RAM Board .......................... , 51
Video-HS HP-IB/SCSI Board ............................ 52
Video Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 52
SCSI Circuit ....................................... 53
High-Speed HP-IB Circuit ........................... 54
Chapter 10: Reference
Hardware Support Documentation ........................ 55
Chapter 11: Service Notes
Notes ........................................... , ..... , 58
Table of Contents xiii

xiv

Product Information 1
Introduction
Information in this handbook refers to the HP 9000 Series 300 tvlodel
319c+ Workstation's SPU.
Features
Table 1-1. Model 319C+ Workstation Features
Product Number Description
System Processing Unit
MC68020 CPU at 16.67 MHz
MC68881 Floating Point Co-CPU, 16.67 MHz
MC68851 Memory Management Unit, 16.67 MHz
4, 8, 12,
or 16 Mbytes of RAM
SPU Interfaces IEEE-488 HP-IB Interface
RS-232C Serial Interface
IEEE 802.3/Ethernet LAN Interface with
ThinMAU Two channel DMA Controller
RGB High-Res Color Video Output
HP-HIL
Optional Small Computer Systems Interface
(SCSI)
Optional High-Speed HP-IB
Monitor HP 98785A High-Resolution Color, 1024 by 768
resolution.
Keyboard
HP 46021A (HP-HIL)
Operating Systems
HP-UX and NS/ ARPA on 3.5-inch disc or
O.25-inch tape.
Product Information 1

Table 1-2. Model 319C+ Workstation Options
Product Number
Description
Options Available
Opt. 010
Add High-Speed HP-IB Interface
Opt. 011 Add SCSI Interface (Available early 1988)
Opt. 022
HP-UX on 0.25-inch Tape
Opt. 045
HP-UX on 3.5-inch Disc
Opt. 060 Add HP 46060A Mouse
Opt. 084
Add HP 46084A ID Module
Opt. 108 8 Mbytes of
RAM (Replace 4 Mbyte RAM with
8 Mbyte RAM)
Opt. 112
12 Mbytes of RAM (Replace 4 Mbyte RAM with
12 Mbyte RAM)
Opt. 116
16 Mbytes (Replace 4 Mbyte RAM with 16 Mbyte
RAM)
Opt. 305
Add HP 50952B Opt. 022 NS-ARPA on 0.25-inch
Tape
Opt. 306
Add HP 50952B Opt. 045 NS-ARPA on 3.25-inch
Disc
Opt. 751 Replace HP 98785A 16-inch Monitor with
HP 98751A 19-inch Monitor
2 Product Information

Hewlett-Packard Support
Support services and policies mentioned in this section are subject to
change. Please consult your local Hewlett-Packard Sales and Service
Office for
the current support policies.
Repair Philosophy
Field Repair Philosophy for this SPU is assembly, or board level. This
means that when a failure occurs, the problem is diagnosed to the
assembly having the failed part. That assembly is then replaced.
Replacement assemblies are available
through local HP Sales and Service
Offices.
Some assemblies may be exchanged for rebuilt ones. Other assemblies
are only available as new ones. Refer to
Chapter 6, or the Service
Handbook, Chapter 8, for information on replacement parts.
Schematics
In support of the repair philosophy, this manual contains information to
the assembly level. Schematics are not available for these products.
Supported Configurations
Only workstations with Hewlett-Packard approved parts, accessories,
peripherals, operating systems
and application programs are supported
by Hewlett-Packard. Any workstation with other than HP approved
hardware
or software connected or installed must have the non- HP
approved hardware and software removed by the customer before On-
Site repair
is accomplished.
Product Information 3

HP Repair Services
There are many hardware support options available, from utilizing
customer's maintenance groups to buying full support from the local
HP Sales Office. Please contact your local Hewlett-Packard Sales and
Service Office for complete information.
Hewlett-Packard provides repair services for Model
319C+ Workstation
SPU's in four ways:
• Priority On-Site Service
• Next Day On-Site Service
• Standard System Maintenance Service
• Scheduled On-Site Service
More information
is available in the HP 9000 Series 300 Pricing In-
formation Sheet
Contact your local HP Sales and Service for complete
information on these services. Each
is briefly described below.
Priority On-Site Service
If the workstation applications call for a high level ofavailability, Priority
On-Site Service offers a four-hour coverage. This service is especially
valuable if
the customer does not stock spare equipment at his site.
Next Day On-Site Service
For Next Day On-Site Service, an HP Customer Engineer goes to the
customers site on the next day (Monday through Friday, exluding HP
Holidays) after the service call, troubleshoots, and repairs the hardware
to the assembly level. The defective assembly is replaced with a new or
rebuilt assembly. This service is available through a service contract or
a time-and-materials basis.
Standard System Maintenance Service
HP will travel to a customer's site and provide all labor, parts, and
materials deemed necessary to keep systems in good operating condition.
Included are
• Corrective and Preventive Maintenance.
• Engineering improvements.
• Site environmental survey.
HP will utilize a customer-owned diagnostic modem used with the HP
Support Link to test equipment covered the contract.
4
Product Information

Scheduled On-Site Service
Provides the lowest on-site support costs for a minimum of twenty-five
HP workstation products. HP will make weekly visits to a single central
site which
the customer specifies.
Repair by Customers
In addition; customers may obtain service training courses and spare
parts to do their own repair. Contact your nearest HP Sales and Service
Office for information concerning service training, special tools
and test
equipment, and spare parts.
Operating Systems Support
HP-UX Installation Services
A set of modular services that provide expert installation of hardware,
operating system,
and selected HP DesignCenter applications is avail-
able.
They allow users to make productive use of their system in the
shortest possible time. Services include:
• Interconnection of system hardware.
• Formatting discs.
• Loading and configuration of the HP-UX Operating System.
• Loading applications.
• Verification of system operation.
• Review of the system for its System Administrator.
Refer
to the HP 9000 Series 300 HP- UX Installation Services Technical
Data (5954-9695) for details
and complete information.
Primary Support
There are numerous operating system support options:
• Account Management Support (AMS) provides a local SE, on-
site assistance, one Response
Center caller and one alternate for
telephone assistance,
and a Software Materials Subscription.
• Response Center Support (RCS) provides one Response Center
caller and one alternate for telephone assistance, and Software
Materials Subscription.
• Software Materials Subscription (SMS) provides software and man-
ual updates, Software Status Bulletins, and HP communicator
magazine.
Updates to ROM-based systems are not provided.
Product Information 5

Support For An Additional System
The following options support an additional syst('m:
•
Additional System Coverage extends AMS or RCS coverage on the
operating system to one additional system under the same system
manager. All support is delivered through the central system.
• Extended Materials Support extends SMS by providing the right
to make one copy of all central system materials for use on one
additional system.
• Additional Response Center Caller provides one additional caller
and one alternate for access to the HP Response Center
• Manual Update Service (MUS) provides one copy of updates to
software reference manuals.
• Software Notification Service (SNS) provides issues of the HP
Communicator and Software Status Bulletin.
6
Product Information