HP Brio 8000 Manual

English
Getting Support
Includes HP Software and Hardware Warranties, and HP Software License Agreement
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Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without
the prior written consent of Hewlett-Packard Company.
Please read and agree with the HP Software License Agreement prior
to the use of any software provided by Hewlett-Packard. For warranty
information, refer to the HP Hardware Warranty and HP Software
Warranty.
Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France
1997 Hewlett-Packard Company
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Getting Support
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About This Book
iv English
About This Book
This book provides support information for your computer. In addition,
it also provides other important information such as safety
instructions, the software license agreement and product warranty
information.
The book is divided into sections covering the following topics:
•Safety Information
•What to Do First
•Where to Get Help
•Getting Telephone Assistance
•Recycling Your Computer
•Technical Characteristics
•Regulatory, Warranty and Software License Agreement Information
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English v
Trademark Acknowledgement
Trademark Acknowledgement
CompuServe™ is a trademark of CompuServe, Inc.
Microsoft®, MS-DOS® and Windows® are U.S. registered trademarks
of Microsoft Corporation.
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Important Safety Information
vi English
Important Safety Information
It is important that you read the following safety information before
you set up and use your computer.
General Safety Information
If you are in any doubt about whether you can lift the equipment safely,
do not try to move it without help.
Always connect the computer equipment to a grounded electrical wall
outlet. Always use a power cord with properly grounded plugs, such as
the one provided with your equipment, or one in compliance with your
country’s regulations. You can disconnect the computer from the power
supply by removing the power cord from the electrical outlet. This
means that the computer must be located close to an easily accessible
electrical outlet.
Check that the correct voltage is selected for your country (the voltage
is set during manufacturing and should already be correct).
Never remove the computer’s cover without first removing the power
cord and any connection to a telecommunications network. Always
replace the cover before switching on the computer.
To avoid electric shock, do not open the power supply unit. There are
no user-serviceable parts inside.
Safety Information for Computers with a CD-ROM
To avoid electric shock and harm to your eyes by laser light from a CD-
ROM drive, do not open the CD-ROM drive enclosure. The drive should
be serviced by qualified personnel only. Do not attempt to make any
adjustment to the unit. The HP PC is a Class 1 laser product. Refer to
the label on the CD-ROM drive for power and wavelength
requirements.
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English vii
Important Safety Information
Safety Information for Communications and Multimedia Models
Before connecting the headphones or speakers, always turn the volume
down to avoid discomfort from unexpected noise or static. Listening to
loud sounds for prolonged periods of time may permanently damage
your hearing. Before putting on the headphones, place them around
your neck and turn the volume down. Then, put on the headphones
and slowly increase the volume by using the Audio Mixer Applet or the
enhanced keyboard until you find a comfortable listening level, where
the sound is clear, without being too loud. When you can hear
comfortably and clearly, without distortion, leave the volume control in
that position.
Do not attempt to connect this product to the telephone line
during a lightning storm.
Never install telephone jacks in wet locations unless the telephone line
has been disconnected at the network interface.
Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during a lightning
storm. There may be a risk from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Never touch or remove the communications card without first
removing the connection to the telephone network.
Analog Telephone Line
To use the HP communication card, you must have an analog telephone
line. If you are not sure if you have an analog telephone line or digital
line, have it verified by the person in charge of your telephone system
before you install the modem.
Caution The modem will be damaged if you use a digital telephone line.
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Important Safety Information
viii English
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Contents
English ix
About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Trademark Acknowledgement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safety Information for Computers with a CD-ROM . . . . . . . . . . . . . . . . . vi
Safety Information for Communications and Multimedia Models . . . . . . vii
Analog Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
1 What to Do First
What to Do First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
HP- Authorized Support Representative or Reseller . . . . . . . . . . . . . . . . . 2
Making a Note of Your Computer Configuration. . . . . . . . . . . . . . . . . 3
Registering Your Computer (North America and Europe). . . . . . . . . 5
2 Where to Get Help
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
If You Have Problems and Your Computer Is Running. . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
If You Have Problems and Your Computer Is Not Running . . . . . . . . . . . . 9
HP PC Software Assist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Getting Telephone Assistance
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xEnglish
Before You Call Hewlett-Packard. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Scope of Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Customer Support Centers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Remote Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Remote Support Limitations and Liabilities. . . . . . . . . . . . . . . . . . . . . . . 15
Contacting HP for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP Marketing Headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 Recycling Your Computer
Recycling Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Technical Characteristics
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Regulatory and Warranty Information
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
HP Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
HP Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
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