
English 1
HP Hardware Warranty
General
This HP Hardware Warranty statement gives you, the customer, express warranty 
rights from HP, the Manufacturer. Please read the rest of this HP Warranty and 
Support Guide for your product-specific warranty entitlements. In addition, you may 
also have other legal rights under applicable local law or special written agreement 
with HP.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE 
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE 
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY 
BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE 
TO THE SALE OF THIS PRODUCT TO YOU. THE LAWS OF YOUR COUNTRY MAY 
PROVIDE FOR DIFFERENT WARRANTY RIGHTS. IF SO, YOUR HP AUTHORIZED 
SUPPORT PROVIDER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU 
WITH DETAILS.
Warranty Repair or Replacement
HP Hardware
For the specific warranty period described on the back cover of this HP Warranty 
and Support Guide, HP warrants that your HP Hardware, Accessory or Supply will be 
free from defects in materials and workmanship. Except as indicated above, 
however, HP does not warrant that any HP Hardware, Accessory or Supply will 
operate uninterrupted or error-free.
If, during the product warranty period, HP is unable, within a reasonable time, to 
repair your product to a condition as warranted, you will be entitled to a refund (in 
the amount of the product purchase price) upon prompt return of the product to 
your HP Authorized Support Provider or other HP designate. Unless otherwise 
stated or agreed upon in writing with HP, all hardware components must be returned 
for refund with the entire central processor unit.
The central processor unit (CPU), keyboard, mouse, and Hewlett-Packard 
accessories inside the system unit—such as video adapters, mass storage devices, 
and interface controllers—are covered by this warranty.
HP products external to the system unit—such as external storage subsystems, 
monitors, printers, and other peripherals—are covered by the applicable warranties 
for those products.
HP software is covered by the HP Software Product Limited Warranty located on 
page 11 of this guide.
HP does NOT provide support for this product configured as a network server. 
We recommend HP NetServers for your network server requirements.
Unless otherwise stated, and to the extent permitted by local law, hardware products 
may contain remanufactured parts (equivalent to new in performance) or parts 
SupGuid.book Page 1 Monday, September 13, 1999 7:15 PM