HP Compaq GX5000Z CTO User manual

Quick Setup & Getting Started
HP Compaq Business PC
Enhanced for Accessibility

© Copyright 2007 Hewlett-Packard Development
Company, L.P. The information contained herein
is subject to change without notice.
Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks of
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Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
This document contains proprietary information
that is protected by copyright. No part of this
document may be photocopied, reproduced, or
translated to another language without the prior
written consent of Hewlett-Packard Company.
Quick Setup & Getting Started
HP Compaq Business PC
First Edition (January 2007)
Document Part Number: 440790-001

About This Book
This guide provides basic information about setting up and maintaining
your computer.
WARNING! Textsetoffinthismannerindicatesthatfailuretofollow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.
NOTE: Text set off in this manner provides important supplemental
information.
ENWW iii

About This Book ENWWiv

Table of contents
1 Quick Setup
Step 1: Unpack the Computer ........................................................................ 1
Step 2: Confirm the Voltage Setting ............................................................... 2
: Connect External Devices .................................................................. 3 Step 3
Step 4: Identify Front Panel Components ....................................................... 4
: Connect the Power Cords .................................................................. 5 Step 5
Step 6: Turn On the Computer and Install the Microsoft Operating
System ............................................................................................................ 6
Step 7: Turn Off the Computer ....................................................................... 7
2 Getting Started
Downloading Microsoft Windows Updates ..................................................... 9
Installing or Upgrading Device Drivers ........................................................... 9
Customizing the Monitor Display .................................................................. 10
HP Backup and Recovery Manager ............................................................. 10
Finding More Information .............................................................................. 12
Using the Documentation and Diagnostics CD ............................................. 12
Basic Troubleshooting .................................................................................. 13
Helpful Hints ............................................................................... 13
Before You Call for Technical Support ....................................... 15
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1 Quick Setup
Step 1: Unpack the Computer
WARNING! To reduce the risk of serious injury, read the Safety &
Comfort Guide. It describes proper workstation setup, posture, and
health and work habits for computer users, and provides important
electrical and mechanical safety information. This guide is located
on the Web at http://www.hp.com/ergo and on the Documentation
and Diagnostics CD.
ENWW Step 1: Unpack the Computer 1

Step 2: Confirm the Voltage Setting
Ensure that the voltage select switch for the power supply is set to the
correct voltage for your region (115 volts or 230 volts).
CAUTION: You should not need to change the voltage setting;
however, you should verify that the voltage selection is compatible
with your local power specifications. Failure to do so could result in
damage to the computer.
Chapter 1 Quick Setup ENWW2

Step 3: Connect External Devices
Connect the monitor, mouse, keyboard, and network cables.
NOTE: Arrangement and number of connectors may vary by
model.
1 Power Cord Connector 7 Parallel Connector
2 Voltage Select Switch 8 Monitor Connector
3 PS/2 Mouse Connector (green) 9 Microphone Connector (pink)
4 PS/2 Keyboard Connector
(purple) 10 Line-Out Connector for powered audio devices (green)
5 Universal Serial Bus (USB) 11 Line-In Audio Connector (blue)
6 Serial Connector 12 RJ-45 Network Connector
NOTE: If a PCI graphics card is installed, the connectors on the card and the
system board may be used at the same time. Some settings may need to be
changed in Computer Setup to use both connectors. For information about Boot
Order, refer to the Computer Setup (F10) Utility Guide on the Documentation and
Diagnostics CD.
CAUTION: Do not add optional hardware or third-party devices to
the computer until the operating system is successfully installed.
Doing so may cause errors and may prevent the operating system
from installing properly.
ENWW Step 3: Connect External Devices 3

Step 4: Identify Front Panel Components
NOTE: The illustration shown below may look different than your
computer model.
1 Optical Drive 7 Headphone Connector
2 Optical Drive Activity Light 8 Microphone Connector
3 5.25" Expansion Bay 9 USB (Universal Serial Bus) Ports
4 3.5" Expansion Bay (optional Media
Card Reader shown)1 10 Optical Drive Eject Button
5 Dual-State Power Button 11 Power On Light
6 Hard Drive Activity Light
1 The 3.5" bay may be populated with a diskette drive or a media card reader, or it may be covered by
a bezel blank.
Chapter 1 Quick Setup ENWW4

Step 5: Connect the Power Cords
Connect the power cords and monitor cord as shown. Turn on the monitor,
then turn on the computer.
WARNING! To reduce the risk of electric shock or damage to the
equipment:
Do not disable the power cord grounding plug. The grounding plug
is an important safety feature.
Plug the power cord into a grounded (earthed) outlet that is easily
accessible at all times.
Disconnect power from the computer by unplugging the power cord
from either the electrical outlet or the computer.
CAUTION: Be sure there is a 10.2 cm (4-inch) clearance on all
vented sides of the computer and monitor to permit the required
airflow.
ENWW Step 5: Connect the Power Cords 5

Step 6: Turn On the Computer and Install the Microsoft
Operating System
NOTE: If the computer was shipped with Microsoft Windows Vista
loaded, you will be prompted to register the computer with HP Total
Care before installing the operating system. You will see a brief
movie followed by an online registration form. Fill out the form, click
the Begin button, and follow the instructions on the screen.
If the computer was not shipped with a Microsoft operating system,
some portions of this documentation do not apply. Refer to the
operating system documentation and online Help for operating
instructions.
CAUTION: Do not add optional hardware or third-party devices to
the computer until the operating system is successfully installed.
Doing so may cause errors and prevent the operating system from
installing properly.
Press the power button to turn on the computer.
The first time you turn on the computer, the operating system is installed
automatically. This process takes about 5 to 10 minutes, depending on
which operating system is being installed. Carefully read and follow the
instructions on the screen to complete the installation.
CAUTION: Once the automatic installation has begun, DO NOT
TURN OFF THE COMPUTER UNTIL THE PROCESS IS
COMPLETE. Turning off the computer during the installation
processmaydamagethesoftwarethatrunsthe computerorprevent
its proper installation.
NOTE: If the computer shipped with more than one operating
system language on the hard drive, the installation process could
take up to 60 minutes.
Chapter 1 Quick Setup ENWW6

Step 7: Turn Off the Computer
To properly turn off the computer, first shut down the operating system
software. In Microsoft Windows XP Professional, click Start > Shut
Down. In Microsoft Windows XP Home, click Start > Turn Off
Computer. In Microsoft Windows Vista, click Start, click the arrow on the
lower right corner of the Start menu, then select Shut Down. The computer
automatically shuts down.
Depending on the operating system, pressing the power button causes the
computer to enter a low-power or “standby” state instead of automatically
turning the power off. This allows you to conserve energy without closing
software applications; later, you can start using the computer immediately
without having to restart the operating system and without losing any data.
To force the computer off manually and bypass the “standby” state, press
and hold the power button for four seconds.
CAUTION: Manually forcing the computer off will cause the loss of
any unsaved data.
On some models, you can use the Computer Setup utility to reconfigure
the power button to work in on/off mode instead of standby mode. Refer to
the Computer Setup (F10) Utility Guide on the Documentation and
Diagnostics CD for more information about using Computer Setup.
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Chapter 1 Quick Setup ENWW8

2 Getting Started
Downloading Microsoft Windows Updates
1. To set up your Internet connection, click Start >Internet Explorer and
follow the instructions on the screen.
2. Once an Internet connection has been established, click the Start
button.
3. Select the All Programs menu.
4. Click on the Windows Update link.
In Microsoft Windows XP, you will be directed to the Microsoft
Windows Update Web site. If you see one or more pop-up windows
that ask you to install a program from http://www.microsoft.com,
clickYes toinstalltheprogram.Followtheinstructionsonthe Microsoft
Web site to scan for updates and install critical updates and service
packs.
In Microsoft Windows Vista, the Windows Update screen appears.
Click view available updates and make sure all critical updates are
selected. Click the Install button and follow the instructions on the
screen.
It is recommended that you install all of the critical updates and service
packs.
5. After the updates have been installed, Windows will prompt you to
reboot the computer. Be sure to save any files or documents that you
may have open before rebooting. Then select Yes to reboot the
computer.
Installing or Upgrading Device Drivers
When installing optional hardware devices after the operating system
installation is complete, you must also install the drivers for each of the
devices.
If prompted for the i386 directory, replace the path specification with C:
\i386, or use the Browse button in the dialog box to locate the i386 folder.
This action points the operating system to the appropriate drivers.
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Obtain the latest support software, including support software for the
operating systemfrom http://www.hp.com/support.Selectyourcountryand
language, select Download drivers and software, enter the model
number of the computer, and press Enter.
Customizing the Monitor Display
If you wish, you can select or change the monitor model, refresh rates,
screen resolution, color settings, font sizes, and power management
settings. To do so, right-click on the Windows Desktop, then click
Properties in Microsoft Windows XP or Personalize in Microsoft Windows
Vista to change display settings. For more information, refer to the online
documentation provided with the graphics controller utility or the
documentation that came with your monitor.
HP Backup and Recovery Manager
NOTE: The features described below are only available on
systems shipped with Microsoft Windows XP. The HP Backup and
Recovery Manager included with Microsoft Windows Vista is a more
limited version. Check for updates byclicking the Software & Driver
Downloads link at http://www.hp.com.
The HP Backup and Recovery Manager is an easy-to-use, versatile
application that is pre-loaded on each system and allows you to:
●create Recovery Points to back up the entire system incrementally
●back up the entire system in a single hard archive
●back up individual files
Backups can be scheduled to occur automatically at designated intervals,
or they can be initiated manually. Recovery can be performed from the
Recovery Partition on the hard drive or the Recovery Disc Set. The
Recovery Disc Set includes the Restore Plus! CD, the Microsoft Operating
System, and any Supplemental Software CDs.
NOTE: HP highly recommends that you create a Recovery Disc
Set immediately before using the computer and schedule regular
automatic Recovery Point backups.
10 Chapter 2 Getting Started ENWW

To create the Recovery Disc Set:
1. Click Start > HP Backup and Recovery > HP Backup and Recovery
Manager to open the Backup and Recovery Wizard, then click Next.
2. Select Create factory software recovery CDs or DVDs to recover
the system.
3. Follow the instructions in the wizard.
The HP Backup and Recovery Manager provides two basic recovery
methods. The first, recovery of files and folders, operates in Windows. The
second, PC Recovery, requires a reboot to the Recovery Partition or from
the Recovery Disc Set. To reboot to the Recovery Partition, press F11 at
startup when you see the message “Press F11 for Emergency Recovery.”
NOTE: For more information on using HP Backup and Recovery
Manager, refer to the HP Backup and Recovery Manager User
GuidebyselectingStart>HP Backup and Recovery >HPBackup
and Recovery Manager Manual.
You can order a Recovery Disc Set from HP by calling the HP
support center. Go to the following Web site, select your region, and
click the Technical support after you buy link under the Call HP
heading to obtain the support center telephone number for your
region.
http://welcome.hp.com/country/us/en/wwcontact_us.html
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Finding More Information
The following publications are available on the Documentation and
Diagnostics CD:
●Quick Setup & Getting Started
●Hardware Reference Guide
●Troubleshooting Guide
●Computer Setup (F10) Utility Guide
●Safety & Regulatory Information
●Support Telephone Numbers
●Safety & Comfort Guide
NOTE: If you do not have an optical drive capable of reading CDs,
you may download the product documentation from the Web at
http://www.hp.com/support. Select your country and language,
select See support and troubleshooting information, enter the
model number of the computer, and press Enter.
Using the Documentation and Diagnostics CD
1. Insert the CD into the optical drive
There may be a slight delay while the software on the CD checks the
Windows Regional Settings.
2. Read and follow the prompts to complete the installation.
The menu and books are displayed in the language chosen during
initial system setup or as specified later in the Windows Regional
Settings. If the Regional Settings do not match one of the languages
supported on the CD, the menu and books are displayed in English.
3. Click the title of the book you want to read.
If there is no optical drive activity for two minutes or more, it may be that
Autorun is not enabled on the computer.
12 Chapter 2 Getting Started ENWW

To run the Documentation and Diagnostics CD if it does not run
automatically:
1. In Microsoft Windows XP, click Start > Run. In Microsoft Windows
Vista, click Start > All Programs > Accessories > Run.
2. Type
X:\autorun.exe_index.html
(where X is the drive letter designator for the optical drive)
3. Click OK.
Basic Troubleshooting
This section concentrates on problems that you might encounter during the
initial setup process. A more comprehensive Troubleshooting Guide is
available on the Documentation and Diagnostics CD and in the self-help
resources at http://www.hp.com/support. Select your country and
language, select See support and troubleshooting information, enter
the model number of the computer, and press Enter.
Helpful Hints
If you encounter problems with the computer, monitor, or software, see the
following list of general suggestions before taking further action:
● Check that the computer and monitor are plugged into a working
electrical outlet.
● Check to see that the voltage select switch (some models) is set to the
appropriate voltage for your region (115V or 230V).
● Check to see that the computer is turned on and the green power light
is on.
● Check to see that the monitor is turned on and the green monitor light
is on.
● Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
● Press and hold any key. If the system beeps, then the keyboard should
be operating correctly.
● Check all cable connections for loose connections or incorrect
connections.
ENWW Basic Troubleshooting 13

● Wake the computer by pressing any key on the keyboard or pressing
the power button. If the system remains in suspend mode for more
than four seconds, shut down the computer by pressing and holding
the power button for at least four seconds then press the power button
again to restart the computer. If the system will not shut down, unplug
thepowercord,wait afewseconds,thenplugitinagain.Thecomputer
will restart if automatic start on power loss is set in Computer Setup.
If it does not restart, press the power button to start the computer.
● Reconfigure your computer after installing a non–plug and play
expansion board or other option.
● Be sure that all the needed device drivers have been installed. For
example, if you are using a printer, you need a driver for that model
printer.
●
●
●
Remove all bootable media (diskette, CD, or USB device) from the
system before turning it on.
If you have installed an operating system other than the factory-
installed operating system, check to be sure that it is supported on the
system.
If the system has multiple video sources (embedded, PCI, or PCI-
Express adapters) installed and a single monitor, the monitor must be
plugged into the monitor connector on the source selected as the
primary VGA adapter. During boot, the other monitor connectors are
disabled and if the monitor is connected into these ports, the monitor
will not function. You can select which source will be the default VGA
source in Computer Setup.
CAUTION: When the computer is plugged into an AC power
source, there is always voltage applied to the system board. You
must disconnect the power cord from the power source before
opening the computer to prevent system board or component
damage.
14 Chapter 2 Getting Started ENWW