HP EliteDesk 800 G3 Operating and maintenance manual

Hardware Reference Guide
HP EliteDesk 800 G3 SFF Business PC

© Copyright 2016, 2018 HP Development
Company, L.P.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: February 2018
First Edition: November 2016
Document Part Number: 913350-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.

About This Book
This guide provides basic information for upgrading the HP EliteDesk Business PC.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). A notice alerts the user that failure to follow a procedure exactly as described
could result in loss of data or in damage to hardware or software. Also contains essential information to
explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
iii

iv About This Book

Table of contents
1 Product features ........................................................................................................................................... 1
Standard conguration features ........................................................................................................................... 1
Front panel components ....................................................................................................................................... 2
Rear panel components ......................................................................................................................................... 3
Serial number location .......................................................................................................................................... 4
2 Hardware upgrades ....................................................................................................................................... 5
Serviceability features ........................................................................................................................................... 5
Warnings and cautions .......................................................................................................................................... 5
Removing the computer access panel ................................................................................................................... 6
Replacing the computer access panel ................................................................................................................... 7
Removing the front bezel ...................................................................................................................................... 8
Removing a slim optical drive bezel blank ............................................................................................................ 9
Replacing the front bezel ...................................................................................................................................... 9
Removing and installing the optional front bezel dust lter .............................................................................. 10
Changing from desktop to tower orientation ..................................................................................................... 12
System board connections .................................................................................................................................. 13
Upgrading system memory ................................................................................................................................. 14
Installing a memory module ............................................................................................................. 14
Removing or installing an expansion card .......................................................................................................... 17
Drive positions ..................................................................................................................................................... 21
Removing and installing drives ........................................................................................................................... 21
Removing a 9.5 mm slim optical drive .............................................................................................. 22
Installing a 9.5 mm slim optical drive ............................................................................................... 24
Removing a 3.5-inch hard drive ........................................................................................................ 26
Installing a 3.5-inch hard drive ......................................................................................................... 28
Removing a 2.5-inch hard drive ........................................................................................................ 32
Installing a 2.5-inch hard drive ......................................................................................................... 34
Removing and installing an M.2 SSD storage card ........................................................................... 37
Installing a security lock ...................................................................................................................................... 40
Cable lock ........................................................................................................................................... 40
Padlock .............................................................................................................................................. 40
HP Business PC Security Lock V2 ...................................................................................................... 41
Appendix A Battery replacement ..................................................................................................................... 46
v

Appendix B Electrostatic discharge .................................................................................................................. 49
Preventing electrostatic damage ........................................................................................................................ 49
Grounding methods ............................................................................................................................................. 49
Appendix C Computer operating guidelines, routine care and shipping preparation ............................................. 50
Computer operating guidelines and routine care ............................................................................................... 50
Optical drive precautions ..................................................................................................................................... 51
Operation ........................................................................................................................................... 51
Cleaning ............................................................................................................................................. 51
Safety ................................................................................................................................................ 51
Shipping preparation ........................................................................................................................................... 51
Appendix D Accessibility ................................................................................................................................. 52
Supported assistive technologies ....................................................................................................................... 52
Contacting support .............................................................................................................................................. 52
Index ............................................................................................................................................................. 53
vi

1 Product features
Standard conguration features
Features may vary depending on the model. For support assistance and to learn more about the hardware
and software installed on your computer model, run the HP Support Assistant utility.
NOTE: This computer model can be used in a tower orientation or a desktop orientation.
Standard conguration features 1

Front panel components
Drive conguration may vary by model. Some models have a bezel blank covering the slim optical drive bay.
Front panel components
1 Slim optical drive (optional) 6 USB 2.0 port with HP Sleep and Charge
2 SD card reader (optional) 7 Audio-out (headphone) jack
3 USB Type-C charging port 8 Audio-out (headphone)/Audio-in (microphone) combo
jack
4 USB 3.x ports (2) 9 Hard drive activity light
5 USB 2.0 port 10 Power button
NOTE: The light on the power button is normally white when the power is on. If it is ashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product features

Rear panel components
Rear panel components
1 Audio-in jack 6 DisplayPort monitor connectors (2)
2 Serial port (optional) 7 Optional port
3 RJ-45 (network) jack 8 USB 2.0 ports (2)
4 Power cord connector 9 USB 3.x ports (4)
5 Audio-out jack for powered audio devices
NOTE: Your model may have additional optional ports available from HP.
When a device is plugged into either audio jack, a dialog box will appear on the monitor screen asking if you want to use the jack
for a microphone or a headphone. You can also recongure the jacks at any time by double-clicking the Audio Manager icon in the
Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the
integrated graphics on the system board may be used. The specic graphics card installed and software conguration will
determine the behavior.
The system board graphics can be disabled by changing settings in BIOS F10 Setup.
Rear panel components 3

Serial number location
Each computer has a unique serial number and a product ID number that are located on the exterior of the
computer. Keep these numbers available for use when contacting customer service for assistance.
4 Chapter 1 Product features