HP j6700 User manual

Getting Started Guide
HP VISUALIZE J6700 Workstations
Printed in USA
Manufacturing Part Number: A5990-90024
Edition E0704
© Copyright 2001 Hewlett-Packard Company

2
Notice
UNIX is a registered trademark in the United States and other
countries, licensed exclusively through X/Open Company Limited.
The information contained in this document is subject to change without
notice.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights reserved. No part of this document may be
photocopied, reproduced or translated to another language without the
prior written consent of Hewlett-Packard Company.

3

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RESTRICTED RIGHTS LEGEND. Use, duplication, or disclosure by the
U.S. government is subject to restrictions as set forth in subdivision (c)
(1) (ii) of the Rights in Technical Data and Computer Software Clause in
DFARS 252.227.7013. Hewlett-Packard Co., 3000 Hanover St., Palo Alto,
CA 94304.

Contents
5
1. System Overview
Hardware System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Operating System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Your Workstation’s Front Panel Controls. . . . . . . . . . . . . . . . . . . . . . . . .22
System LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
System Power Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Your Workstation’s Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . .24
Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
802.3 Network Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
RS-232C Serial Input/Output Connector . . . . . . . . . . . . . . . . . . . . . . .26
Multi-Mode SCSI Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Power Cord Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
USB Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
HP Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
HP Hub for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
The Hot-Plug Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Replacing a Failed Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Hot-Plug Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
The Hot-Plug Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Workstation Conversion Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Desk-Side to Rack-Mount Conversion. . . . . . . . . . . . . . . . . . . . . . . . . .37
Rack-Mount to Desk-Side Conversion. . . . . . . . . . . . . . . . . . . . . . . . . .37
Workstation Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

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Contents
2. Getting Your System Running
Information You Need to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Powering Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Turning on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Your CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Mounting and Unmounting a CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Verifying the CD Drive Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring the CD Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3. Troubleshooting Your System
Opening Your Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Dealing with a Boot Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Memory Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using the LCD for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
LCD DIMM Failure Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using the System Board LEDs for Troubleshooting . . . . . . . . . . . . . . . 67
Interpreting the LED Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Troubleshooting with System Board LEDs . . . . . . . . . . . . . . . . . . . . . 70
Troubleshooting Monitor Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Running System Verification Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
A. Regulatory Statements
Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Federal Communications Commission (FCC) . . . . . . . . . . . . . . . . . . . 77
VCCI Statement for Class A Products. . . . . . . . . . . . . . . . . . . . . . . . . 78

Contents
7
Korea RRL Statement for Class A Product. . . . . . . . . . . . . . . . . . . . . .78
Taiwan Class A Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Optical and Acoustical Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Visible LED Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Laser Safety Statement for a Class 1 Laser Product . . . . . . . . . . . . . .79
Regulation on Noise Declaration for Machines . . . . . . . . . . . . . . . . . .79

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Contents

Figures
9
Figure 1-1. System Unit Front Panel Controls . . . . . . . . . . . . . . . . . . . .22
Figure 1-2. LCD Symbols for System Activities. . . . . . . . . . . . . . . . . . . .22
Figure 1-3. System Unit Rear Panel Connectors. . . . . . . . . . . . . . . . . . .24
Figure 1-4. Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Figure 1-5. Desk-side Cover Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Figure 1-6. Memory Loading Sequence . . . . . . . . . . . . . . . . . . . . . . . . . .28
Figure 3-1. Desk-side Cover Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Figure 3-2. Top View of the Workstation Components . . . . . . . . . . . . . .58
Figure 3-3. System Board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

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Figures

Tables
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Table 1-1. HP J6700 Hardware System Features . . . . . . . . . . . . . . . . . .19
Table 1-2. Example Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Table 1-3. Workstation Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . .38
Table 2-1. System Information You Need. . . . . . . . . . . . . . . . . . . . . . . . .41
Table 3-1. Problems Powering Up the System. . . . . . . . . . . . . . . . . . . . .59
Table 3-2. Problems Loading and Booting the Operating System . . . . .60
Table 3-3. Problems with the 802.3 Network. . . . . . . . . . . . . . . . . . . . . .60
Table 3-4. Problems Using a Hard Disk Drive. . . . . . . . . . . . . . . . . . . . .61
Table 3-5. Problems Using the CD Drive . . . . . . . . . . . . . . . . . . . . . . . . .61
Table 3-6. Description of the LCD Message . . . . . . . . . . . . . . . . . . . . . . .66
Table 3-7. Interpreting the System Board LEDs. . . . . . . . . . . . . . . . . . .68
Table 3-8. Blink Sequences for the FANS LED . . . . . . . . . . . . . . . . . . . .69
Table 3-9. Solutions for the Non-Default LED States . . . . . . . . . . . . . . .70

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Tables

13
Preface
This Getting Start Guide describes how to use your J6700 workstation.
This manual assumes that you have installed your computer as
described on the J6000 Quick-Install Poster.
Safety and Regulatory Statements
See Appendix A for the safety and regulatory statements that apply to
the J6700 workstation.

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Installation Notice
Products designated in the Hewlett-Packard price list as customer
installable can be installed using the instructions provided with the
product. If you have elected to have the product installed by our field
personnel, you will be charged for this service as covered under the
standard terms and conditions. For more information, please go to this
web site:
www.hp.com/workstations
Related Manuals
For more information, refer to the following documents:
•Common Desktop Environment (CDE) User’s Guide
•Configuring HP-UX for Peripherals
• HP-UX System Administration Tasks
• HP CDE Getting Started Guide
• Managing Systems and Workgroups
• Using HP-UX.
•Using Your HP Workstation
•Technical Reference for the J6700
Note that the documents listed above can be viewed with a web browser
using this URL:
http://www.docs.hp.com

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Revision History
The revision history for each edition of the manual is listed below:
Edition Revision History
E0501 First Printing
Problems, Questions, and Suggestions
If you have any problems or questions with our hardware, software, or
documentation, please contact either your HP Response Center or your
local HP representative. If you have access to a web browser, you can get
the latest software and hardware patches at the following URL:
http://us-support.external.hp.com/

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Documentation Conventions
Unless otherwise noted in the text, this guide uses the following symbolic
conventions.
Electrostatic Discharge (ESD) Precautions
Electrostatic charges can damage the integrated circuits on printed
circuit boards. To prevent such damage from occurring, observe the
following precautions during board unpacking and installation:
• Work on a static-free mat.
• Wear a static strap to ensure that any accumulated electrostatic
charge is discharged from your body to ground.
• Create a common ground for the equipment you are working on by
connecting the static-free mat, static strap, and peripheral units to
that piece of equipment.
• Keep uninstalled printed circuit boards in their protective antistatic
bags.
• Handle printed circuit boards by their edges, once you have removed
them from their protective antistatic bags.
user-supplied values Italic words or characters in syntax and command
descriptions represent values that you must supply.
Italics are also used in text for emphasis.
screen display Information that the system displays, commands that
you must use literally, and path names appear in this
typeface.
Enter Keycaps are presented with a special keycap font as
shown in the left column. (In this document, we refer
to the Enter key. On your keyboard, the key may be
labeled either Enter or Return.)

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1 System Overview
This chapter introduces the J6700 workstation. Its purpose is to
familiarize you with your workstation and its controls and indicators.

18 Chapter1
System Overview
Instructions in this chapter assume that you are running the Common
Desktop Environment (CDE) on the HP-UX 11.0 operating system and
the Workstation Additional Core Enhancement (ACE) for HP-UX 11.0
(November, 1999) or the HP-UX 11i operating system and the Hardware
Enablement Bundle (HWE) for HP-UX 11i (June, 2001).
The topics included in this chapter are:
• Hardware System Overview
• Operating System Overview
• Your Workstation’s Front Panel
• Your Workstation’s Rear Panel
• Memory
• Monitors
• USB Connectors
• Workstation Characteristics.

Chapter 1 19
System Overview
Hardware System Overview
Hardware System Overview
To help you gain a better understanding of the HP VISUALIZE J Class
workstation, Table 1-1 provides the workstation’s hardware system
features.
Table 1-1 HP J6700 Hardware System Features
Workstation Feature Description
Processor Two PA8700 microprocessors with operating
frequencies of 750 MHz. Each processor has
a 0.75 MB instruction cache and a 1.5 MB
data cache.
Monitors PC compatible monitors
Optional Graphics Supported graphics devices:
•HPVISUALIZE-fx10
•HPVISUALIZE-fxe
Main Memory This workstation has sixteen memory slots in
which you can mix and match pairs of either
512 MB or 1GB DIMMs. The minimum
memory you can configure is 1 GB and the
maximum is 16 GBs.
Internal Storage Devices Two Low-Voltage Differential (LVD) SCSI
hard disk drives (one standard and one
optional) and one optional ATAPI slim-line
CD drive. Note that the internal SCSI bus is
independent of the external SCSI bus.
Standard Network 802.3 TP (Twisted Pair) LAN connector

20 Chapter1
System Overview
Hardware System Overview
Standard I/O Connectors Standard workstation I/O ports:
• Low-Voltage Differential (LVD) SCSI
connector (multi-mode), one. The SCSI
bus for this connector is independent of
the internal SCSI bus.
• Universal Serial Bus (USB) connectors,
two
• Serial interface connector (RS-232C),
two
• Audio connectors (line input, line output,
headphone, and microphone)
PCI slots1Slot 1: 64 Bit, 3.3V, 66MHz
Slot 2: 64 Bit, 3.3V, 66MHz
Slot 3: 64 Bit, 3.3V, 66MHz
Remote Power-on Allows you to turn on your workstation from
a remote system.
1. There are no primary and secondary card slots in the PCI bay area of
this workstation.
Table 1-1 HP J6700 Hardware System Features
Workstation Feature Description