HP Kayak XA User manual

User’s Guide
HP Kayak XA
PC Workstation
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Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without
the prior written consent of Hewlett-Packard Company.
CompuServeTM is a U.S. registered trademark of CompuServe Inc.
Microsoft®, MS®, MS-DOS® and Windows® are U.S. registered
trademarks of Microsoft Corporation.
NetscapeTM is a U.S. trademark of Netscape Communications
Corporation.
Pentium® is a U.S. registered trademark of Intel Corporation.
MMXTM is a U.S. trademark of Intel Corporation.
SoundBlasterTM is a trademark of Creative Technology Limited.
Hewlett-Packard France
38053 Grenoble Cedex 9
France
1997 Hewlett-Packard Company
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User’s Guide
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iv English
Important Safety Information
If you have any doubt that you can lift the computer or display safely,
do not try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such as
the one provided with this equipment, or one in compliance with your
national regulations. Your PC Workstation is disconnected from the
power by removing the power cord from the power outlet. This means
the PC Workstation must be located close to a power outlet that is
easily accessible.
For your safety, never remove your PC Workstation’s cover without
first removing the power cord from the power outlet, and any
connection to a telecommunications network. Always replace the cover
on the PC Workstation before switching it on again.
WARNING To avoid electric shock, do not open the power supply. There are no
user-serviceable parts inside.
Your PC Workstation is a class 1 laser product. Do not attempt to make
any adjustment to the laser units.
Important Information on Ergonomics
It is strongly recommended that you read the information on
ergonomics before using your PC Workstation. This information is
found in the HP-specific online help on your PC Workstation.
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Contents
English v
1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Printer and Display . . . . . . . . . . . 3
Connecting to a Network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting to the Internet Via a Network . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting an External SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . 12
Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 14
Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing the Boot Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Starting the PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . . 15
Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Flexible Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Recycling an Old PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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vi English
2 Installing Accessories in Your PC Workstation
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 27
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing the Cover After Installing Accessories . . . . . . . . . . . . . . . . . . 28
Moving and Replacing the Power Supply Unit . . . . . . . . . . . . . . . . . 29
Moving the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing the Power Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Main Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Video Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing a Hard Disk Drive in the Top Rear Shelf . . . . . . . . . . . . . . . . . 37
Replacing the Hard Disk Drive in the Bottom Rear Shelf . . . . . . . . . . . . 40
Installing a Drive in a Front Shelf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 48
Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 49
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing an Accessory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing a Security Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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English vii
3 Troubleshooting Your PC Workstation
Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
HP Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 57
If the Display Is Blank and There Are No Error Messages . . . . . . . . . . . 57
If a POST Error Message Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 61
If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 62
The HP Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
If Your Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . 64
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If Your Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . 67
If Your Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If there is a Problem with Your CD-ROM Drive . . . . . . . . . . . . . . . . . . . . 68
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 71
If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 72
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 72
If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . 73
Enabling the HP Front Panel Volume Control . . . . . . . . . . . . . . . . . . . . . 73
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viii English
Other Audio Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Connecting an External Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4 Technical Information
Features of Your PC Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 81
Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
SCSI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 87
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Saving Your Changes and Leaving the Setup Program . . . . . . . . . . . . . . 91
Configuring Your Network Connection. . . . . . . . . . . . . . . . . . . . . . . 92
Controlling the Network Security Features. . . . . . . . . . . . . . . . . . . . . . . 93
Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using the SCSI Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . 94
Default Settings You Can Change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Starting the SCSI Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adapter Utilities Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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English ix
Adapter Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Device Selections Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Device Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Exiting from the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 101
5 Hewlett-Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 107
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP FAXback on Demand—HP FIRST. . . . . . . . . . . . . . . . . . . . . . . . . . . 110
HP Audio Tips (USA only) / HP Automated Support Directory . . . . . . 110
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 111
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 113
Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 115
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 117
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xEnglish
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Physical Characteristics of Your PC Workstation . . . . . . . . .135
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1
Setting Up and Using Your
PC Workstation
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1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation
2English
Unpacking Your PC Workstation
1When you receive your PC Workstation, unpack all the components.
WARNING If you have any doubt that you can lift the computer or display safely,
do not try to move it without help.
2Place the computer on a sturdy desk near to easily accessible power
outlets, with enough space for the keyboard, mouse, and any other
accessories. You can either place the computer horizontally (flat on
the desk) or vertically (on its side), with the flexible disk drive at the
top.
3Position the computer so that its rear connectors are easily
accessible.
4Position the display and computer close to each other.
Operating System Your PC Workstation’s operating system is preloaded on the hard disk.
Installation Tools No tools are required to set up your PC Workstation. However, if you
plan to install a disk drive or an accessory board, you will need a flat-
blade screwdriver. For further information about installing accessories,
refer to “Installing Accessories in Your PC Workstation” on page 25.
Manuals
Mouse
Computer Power Cord
Display Power Cord
Typical Display
Computer
Keyboard CD-ROM Kit
Headset
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English 3
1 Setting Up and Using Your PC Workstation
Connecting the Mouse, Keyboard, Printer and Display
Connecting the Mouse, Keyboard, Printer and Display
Connect the mouse and keyboard to the back of the computer. The
connectors are shaped to go in one way only.
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
•Parallel (25-pin parallel connector) for a parallel device
•Serial (9-pin serial connector) for a serial device
NOTE The Universal Serial Bus (USB) connectors can be used for USB
accessories. Most USB accessories are automatically configured as soon
as they are physically attached to the PC Workstation. USB is not
supported by all operating systems.
Keyboard
(top)
Mouse
(bottom)
Parallel Connector
(USB—see note) Serial Connector
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1 Setting Up and Using Your PC Workstation
Connecting the Mouse, Keyboard, Printer and Display
4English
Connect the display to the back of the computer. The connector is
shaped to go in one way only. Tighten the display cable attachment
screws.
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English 5
1 Setting Up and Using Your PC Workstation
Connecting to a Network (LAN)
Connecting to a Network (LAN)
Depending on your model, your PC Workstation may have a
10BT/100TX LAN interface adapter. The LAN adapter supports both
10 Mbit/s and 100 Mbit/s operation.
Let your Network Administrator know you are connecting your PC
Workstation to the network. Connect the network cable to the RJ-45
UTP (Unshielded Twisted Pair) LAN connector.
To enable your network connection, refer to the Integrated Network
Interface submenu in the Advanced menu of the Setup program. (You
can find additional information in the online Network Administrator’s
Guide.)
Connecting to the Internet Via a Network
Once you are connected to a LAN and have configured your PC
Workstation’s network hardware and software, you can access the
Internet via your company’s gateway server.
You can use Netscape, which is preinstalled on your PC Workstation, to
browse the Internet.
RJ-45 UTP LAN Connector (labeled
10BT/100TX)
Network Cable
The board shown here
is a SCSI/LAN board. If
your PC Workstation is
IDE-based, the board
does not have a SCSI
device connector
SCSI
Device
Connector
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1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
6English
Connecting Audio Accessories
Your PC Workstation has multimedia connectors on the rear panel. The
front panel also has a headphones/speaker jack, a microphone jack, and
a volume control which is deactivated by default (the keyboard volume
control is activated by default). Refer to page 18 for more information
about using the keyboard. For more information about audio, refer to
the online guide Using Sound on Your PC.
WARNING To avoid discomfort from unexpected noise, always turn down the
volume before connecting a headset or speakers. Listening to loud
sounds for prolonged periods may permanently damage your hearing.
Before putting on a headset, place it around your neck and turn the
volume down. When you put on the headset, slowly increase the
volume until you find a comfortable listening level, then leave the
volume control in that position.
NOTE
The internal speaker and the LINE OUT jack on
the rear of your PC Workstation are deactivated
when you use the Headphones jack on the front
of the PC Workstation.
Speakers are not supplied with your PC Workstation.
Speakers must
have built-in
amplifiers.
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English 7
1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
The multimedia rear panel has an audio Line In jack (LINE IN), an
audio Line Out jack (LINE OUT), and a microphone jack (MIC IN).
Apart from the headset, the audio accessories shown here
are not supplied with your PC Workstation.
Connect to
LINE IN
Connect to
MIC IN and
LINE OUT
Connect to
LINE OUT
Connect to
LINE OUT
LINE OUT
LINE IN
MIC IN
NOTE
The internal speaker and the LINE OUT jack on the rear of your PC Workstation
are deactivated when you use the Headphones jack on the front of the PC
Workstation.
The internal speaker is also deactivated when you use the LINE OUT jack on the
rear of the PC Workstation.
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1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
8English
If you want to listen to audio CDs on your CD-ROM drive, you can also
use the headphones jack and the volume control on the front of the
CD-ROM drive. To access these controls:
1Remove the CD-ROM drive’s front filler by carefully pulling it off.
2Replace it with the generic filler.
You will find a spare generic filler inside your PC Workstation (refer to
page 46).
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English 9
1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
Connecting an External SCSI Accessory
If you have a SCSI-based system, your PC Workstation is equipped with
an Ultra wide 16-bit SCSI connector for internal devices and an Ultra
narrow 8-bit SCSI connector for external devices. An external SCSI
device is connected as follows:
1You should assign an unused SCSI address to the accessory. SCSI
addresses range from 0 to 7 for narrow 8-bit SCSI and from 0 to 15
for wide 16-bit SCSI, with SCSI address 0 used by the first SCSI hard
disk drive and SCSI address 7 reserved for the integrated SCSI
controller (the default for narrow and wide SCSI devices).
Refer to the manual provided with the SCSI accessory for
instructions on selecting a SCSI address.
NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices
(SCSI devices which support the SCAM protocol).
2Using a shielded SCSI cable, connect the SCSI accessory to your PC
Workstation’s external 8-bit SCSI connector. The SCSI connector is
next to the LAN connector (refer to the graphic on page 5).
3Make sure the SCSI accessory is terminated correctly—either
internally or by a terminating resistor (refer to the manual provided
with the SCSI accessory).
4Refer to the manual provided with the SCSI accessory to learn how
to install any software that may be necessary to use it.
Make sure the SCSI
accessory is terminated
correctly
To PC Workstation
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1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
10 English
NOTE The total length of the external SCSI cables should not exceed 3 meters
(approximately 10 feet).
Contact your dealer to order shielded HP SCSI cables to connect
external SCSI accessories.
For information on how to install an internal SCSI device, refer to page
36.
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