HP Neoware c50 - Thin Client Assembly Instructions

Migrating from HP Neoware Thin Clients to HP Thin Clients
Overview............................................................................................................................................ 5
Objectives....................................................................................................................................... 5
Hardware Transition Matrix .................................................................................................................. 6
Software Transition Matrix .................................................................................................................. 12
Operating System Transition Path..................................................................................................... 12
Standalone Software Transition Path................................................................................................. 13
End of Life Notice: Windows CE ......................................................................................................... 15
End of Life Notice: Linux ..................................................................................................................... 15
End of Life Notice: Windows NTe and Windows XPe ............................................................................ 15
Definitions......................................................................................................................................... 16
HP Thin Client Hardware Products ....................................................................................................... 17
Consolidated Hardware Roadmap....................................................................................................... 18
Boundless Capio I and II ................................................................................................................. 19
Capio I & Capio II, NeoLinux –PN Prefix: CP-x-xx * ...................................................................... 19
Transition to: HP t5145 (HP ThinConnect).................................................................................... 19
Capio I & Capio II, Windows CE –PN Prefix: CP-x-xx * ................................................................. 19
IBM 2200 ..................................................................................................................................... 20
IBM 2200, Windows CE............................................................................................................. 20
IBM 2800 ..................................................................................................................................... 21
IBM 2800, SUSE Linux................................................................................................................ 21
IBM 2800 with PCMCIA Option, SUSE Linux................................................................................. 21
Eon 2000 ..................................................................................................................................... 22
Eon 2000, NeoLinux –PN Prefix: BA-EON2000 ........................................................................... 22
Eon 3000 ..................................................................................................................................... 23
Eon 3000, Windows CE –PN Prefix: BA-EON3000 ...................................................................... 23
Eon 3000 with Expansion Option, Windows CE –PN Prefix: BA-EON3000..................................... 23
Eon 4000/4300 ........................................................................................................................... 24
Eon 4000/4300, NeoLinux –PN Prefix: BA-EON4000 or BA-EON4300 ........................................ 24
Eon 4000/4300 with Expansion Option, NeoLinux –PN Prefix: BA-EON4000 or BA-EON4300 ....... 24
Eon 5000 ..................................................................................................................................... 25
Eon 5000, Windows NTe –PN Prefix: BA-EON5000 .................................................................... 25

Eon 5000 with Expansion Option, Windows NTe –PN Prefix: BA-EON5000................................... 25
Eon 6000/6300 ........................................................................................................................... 26
Capio 500 | G200 ....................................................................................................................... 27
Capio 500, NeoLinux –PN Prefix: CP4A-xx-xxx or CP4E-xx-xxx * ................................................... 27
Capio 600 | G200 ....................................................................................................................... 28
Capio 600, Windows CE –PN Prefix: CP4G-xx-xxx or CP4H-xx-xxx or CP4F-xx-xxx or CP4B-xx-xxx *. 28
Capio 700 | G200 ....................................................................................................................... 29
Capio 700, Windows NTe –PN Prefix: CP4C-xx-xxx * .................................................................. 29
Capio 800 | G200 ....................................................................................................................... 30
Capio 800, Windows XPe –PN Prefix: CP4K-xx-xxx * ................................................................... 30
Capio One | G150 ....................................................................................................................... 31
Capio One, NeoLinux –PN Prefix: BE-x2-xx * ............................................................................... 31
Capio One, Windows CE –PN Prefix: BE-x1-xx *.......................................................................... 31
Capio One, Windows XPe –PN Prefix: BE-x3-xx *......................................................................... 31
e300 | FP1520............................................................................................................................. 32
e300, NeoLinux –PN Prefix: BD-x2-xx *....................................................................................... 32
e300, Windows CE –PN Prefix: BD-x1-xx * ................................................................................. 32
e300, Windows XPe –PN Prefix: BD-x3-xx * ................................................................................ 32
e350 | TV-TM1 ............................................................................................................................. 32
e350, NeoLinux –PN Prefix: BR-x2-xx * ....................................................................................... 32
e350, Windows CE –PN Prefix: BR-x1-xx * .................................................................................. 32
e350, Windows XPe –PN Prefix: BR-x3-xx *................................................................................. 32
e370 (C3) | TR7670 ..................................................................................................................... 33
e370 (C3), NeoLinux –PN Prefix: BU-x2-xx *................................................................................ 33
e370 (C3), Windows CE –PN Prefix: BU-x1-xx * .......................................................................... 33
e370 (C3), Windows XPe –PN Prefix: BU-x3-xx * ......................................................................... 33
e370 (V4) | TR7671...................................................................................................................... 33
e370 (V4), Windows XPe –PN Prefix: DK-x3-xx * ......................................................................... 33
e370 (V4) with Touch Screen, Windows XPe –PN Prefix: DL-x3-xx * .............................................. 33
e500 | Voyager ............................................................................................................................ 34
e500/Voyager, Windows CE –PN Prefix: BC-xx-xx *.................................................................... 34
c50 (C3) | G160 .......................................................................................................................... 35
c50 (C3) Single-Session or Multi-Session, NeoLinux –PN Prefix: BV-x2-xx *...................................... 35
c50 (C3), NeoLinux –PN Prefix: BV-x2-xx * .................................................................................. 35
c50 (C3), Windows CE –PN Prefix: BV-x1-xx *............................................................................. 35
c50 (C3), Windows XPe –PN Prefix: BV-x3-xx * ........................................................................... 35
c50 (V4) | G170........................................................................................................................... 36
c50 (V4) Single-Session or Multi-Session, NeoLinux –PN Prefix: DE-x2-xx * ...................................... 36
c50 (V4), NeoLinux –PN Prefix: DE-x2-xx * .................................................................................. 36
c50 (V4), Windows CE –PN Prefix: DE-x1-xx *............................................................................. 36
c50 (V4), Windows XPe –PN Prefix: DE-x3-xx & ........................................................................... 36
e90 (C3) | G260 .......................................................................................................................... 37
e90 (C3), NeoLinux –PN Prefix: BX-x2-xx * .................................................................................. 37
e90 (C3), Windows CE –PN Prefix: BX-x1-xx *............................................................................. 37
e90 (C3), Windows XPe –PN Prefix: BX-3-xx * ............................................................................. 37
SKUs for use with Neoware Image Manager: ................................................................................ 37
e90 (C3), Flashless –.................................................................................................................. 37
e90 (C3), Windows XPe Plus, Flashless –PN Prefix: BX-03-0x * ...................................................... 37
e90 (V4) | G270 .......................................................................................................................... 38
e90 (V4), NeoLinux –PN Prefix: DC-x2-xx * ................................................................................. 38
e90 (V4), Windows CE –PN Prefix: DC-x1-xx * ............................................................................ 38
e90 (V4), Windows XPe –PN Prefix: DC-3-xx *............................................................................. 38
SKUs for use with Neoware Image Manager: ................................................................................ 38
e90 (V4), Flashless –.................................................................................................................. 38
e90 (V4), Windows XPe Plus, Flashless –...................................................................................... 38
e90 (C3) | G280 .......................................................................................................................... 39
e90 (C3), LBT –PN Prefix: BY-xx-xx * ........................................................................................... 39
e100 | P620 ................................................................................................................................ 40
e100, NeoLinux –PN Prefix: BH-x2-xx *....................................................................................... 40

e100, Windows CE –PN Prefix: BH-x1-xx * ................................................................................. 40
e100, Windows XPe –PN Prefix: BH-x3-xx * ................................................................................ 40
e100 | P620 with Expansion Option ............................................................................................... 41
e100, NeoLinux –PN Prefix: BH-x2-xx *....................................................................................... 41
e100, Windows CE –PN Prefix: BH-x1-xx * ................................................................................. 41
e100, Windows XPe –PN Prefix: BH-x3-xx * ................................................................................ 41
e140 (C3) | P640 ......................................................................................................................... 42
e140 (C3), NeoLinux –PN Prefix: BL-x2-xx or BK-x2-xx *................................................................ 42
e140 (C3), Windows CE –PN Prefix: BLx1-xx or BK-x1-xx *........................................................... 42
e140 (C3), Windows XPe –PN Prefix: BLx3-xx or BK-x3-xx *.......................................................... 42
SKUs for use with Neoware Image Manager: ................................................................................ 42
e140 (V4), Flashless –................................................................................................................ 42
e140 (V4), Windows XPe Plus, Flashless –.................................................................................... 42
e140 (C3) | P640 with Expansion Option........................................................................................ 43
e140 (C3), NeoLinux –PN Prefix: BL-x2-xx or BK-x2-xx *................................................................ 43
e140 (C3), Windows CE –PN Prefix: BLx1-xx or BK-x1-xx *........................................................... 43
e140 (C3), Windows XPe –PN Prefix: BLx3-xx or BK-x3-xx *.......................................................... 43
e140 (V4) | P680 ......................................................................................................................... 44
e140 (V4), NeoLinux –PN Prefix: DD-x2-xx *................................................................................ 44
e140 (V4), Windows CE –PN Prefix: DD-x1-xx * .......................................................................... 44
e140 (V4), Windows XPe –PN Prefix: DD-x3-xx * ......................................................................... 44
SKUs for use with Neoware Image Manager: ................................................................................ 44
e140 (V4), Flashless –................................................................................................................ 44
e140 (V4), Windows XPe Plus, Flashless –.................................................................................... 44
e140 (V4) | P680 with Expansion Option ........................................................................................ 45
e140 (V4), NeoLinux –PN Prefix: DD-x2-xx *................................................................................ 45
e140 (V4), Windows CE –PN Prefix: DD-x1-xx * .......................................................................... 45
e140 (V4), Windows XPe –PN Prefix: DD-x3-xx * ......................................................................... 45
e900 | GX1 ................................................................................................................................. 46
e900, NeoLinux –PN Prefix: BP-xx-xx *........................................................................................ 46
e901 | GX2 ................................................................................................................................. 47
e900, Windows CE –PN Prefix: DJ-xx-xx *................................................................................... 47
m100 | TCM-160.......................................................................................................................... 48
m100, NeoLinux –PN Prefix: DB-x5-xx * ...................................................................................... 48
m100, Windows XPe –PN Prefix: DB-x3-xx *................................................................................ 48
Maxspeed..................................................................................................................................... 49
X500, Windows XPe .................................................................................................................. 49
X500 with Expansion Option, Windows XPe................................................................................. 49
All Other Maxspeed Thin Clients.................................................................................................. 49
c50 (C3) | G160 .......................................................................................................................... 50
c50 (C3) Single-Session or Multi-Session, Thintune Linux –PN Prefix: BV-x2-xx * ............................... 50
c50 (C3), Thintune Linux –PN Prefix: BV-x2-xx * ........................................................................... 50
c50 (V4) | G170........................................................................................................................... 51
c50 (V4) Single-Session or Multi-Session, Thintune Linux –PN Prefix: DE-x2-xx *................................ 51
c50 (V4), Thintune Linux –PN Prefix: DE-x2-xx *............................................................................ 51
e90 (C3) | G260 .......................................................................................................................... 52
e90 (C3), Thintune Linux –PN Prefix: BX-x2-xx *............................................................................ 52
e90 (V4) | G270 .......................................................................................................................... 53
e90 (V4), Thintune Linux –PN Prefix: DC-x2-xx * ........................................................................... 53
e140 (C3) | P640 ......................................................................................................................... 54
e140 (C3), Thintune Linux –PN Prefix: BL-x2-xx or BK-x2-xx * ......................................................... 54
e140 (C3) | P640 with Expansion Option........................................................................................ 55
e140 (C3), Thintune Linux –PN Prefix: BL-x2-xx or BK-x2-xx * ......................................................... 55
e140 (V4) | P680 ......................................................................................................................... 56
e140 (V4), Thintune Linux –PN Prefix: DD-x2-xx * ......................................................................... 56
e140 (V4) | P680 with Expansion Option ........................................................................................ 57
e140 (V4), Thintune Linux –PN Prefix: DD-x2-xx * ......................................................................... 57
Visara 400C ................................................................................................................................. 58
400C, Windows CE................................................................................................................... 58

Visara 400L .................................................................................................................................. 59
400L, Visara Linux...................................................................................................................... 59
Visara 500L .................................................................................................................................. 60
500L, Visara Linux...................................................................................................................... 60
500L with Riser Card Option, Visara Linux .................................................................................... 60
Custom Neoware Thin Clients ............................................................................................................. 61
Field Upgrade Options - NeoLinux....................................................................................................... 62
NeoLinux 3.2 (Discontinues on 12/31/09)................................................................................... 62
HP ThinPro (128 MB).................................................................................................................. 62
Field Upgrade Options –Thintune Linux ............................................................................................... 64
HP ThinPro (128 MB).................................................................................................................. 64
Field Upgrade Options –Windows CE ................................................................................................ 65
Neoware Windows CE 8.2 (Discontinues on 12/31/09) ............................................................... 65
Field Upgrade Options –Windows XPe ............................................................................................... 66
Neoware Windows XPe 1.5 (Discontinues on 12/31/09) .............................................................. 66
Consolidated Operating System Software Roadmap .............................................................................. 67
XPe Transition Scenarios..................................................................................................................... 68
Stand Alone Software ........................................................................................................................ 69
ThinPC.......................................................................................................................................... 69
ThinConnect .................................................................................................................................. 69
ThinPro ......................................................................................................................................... 69
Management Software ....................................................................................................................... 70
Neoware Simple Administrator & Manager (SAM)............................................................................. 70
ezRemote Manager 1.x / 2.x.......................................................................................................... 70
ezRemote Manager Portal Edition (for ThinPC)................................................................................... 70
ezRemote Manager 3.x .................................................................................................................. 70
ezUpdate...................................................................................................................................... 70
TCMS (Management for LBT) ........................................................................................................... 71
Thintune Manager.......................................................................................................................... 71
MMS............................................................................................................................................ 71
Management Transitions ............................................................................................................. 72
TeemTalk .......................................................................................................................................... 73
Neoware Image Manager .................................................................................................................. 74
Neoware Image Manager <4.5.8 ................................................................................................... 74
Thin Client Specials: Customization ..................................................................................................... 75
End of Service Life ............................................................................................................................. 76
Overview...................................................................................................................................... 76
Details .......................................................................................................................................... 76
Table 1. Legacy Neoware hardware products reaching EOSL in 2008 or later................................ 76
Table 2. Legacy Neoware hardware products reaching EOSL prior to 2008................................... 77
Table 3. Software products reaching EOSL schedule..................................................................... 77
Limited warranty................................................................................................................................ 78
Support ............................................................................................................................................ 79
Worldwide HP Support Contacts ..................................................................................................... 79
Contacting HP Support: Frequently Asked Questions .......................................................................... 79
Neoware Part Number Decoder.......................................................................................................... 82
Neoware Serial Number Decoder ....................................................................................................... 83
For More Information ......................................................................................................................... 84
Attachments ...................................................................................................................................... 84

Overview
HP Closes Neoware Acquisition (Press Release)
HP announced on October 1, 2007, that it had completed its acquisition of Neoware Inc., a provider
of thin client computing and virtualization solutions.
With the acquisition of King of Prussia, PA-based Neoware, HP plans to use the best of both
companies’ technologies to create thin clients that are easier to deploy, more secure and more
affordable.
Thin clients provide a higher level of security, can reduce maintenance costs, and consume less
electricity compared to other desk-based computing products because they contain no local data, no
moving parts, utilize low-power components and connect over a network to remote blade PCs and
servers where data processing and storage occurs.
“The integration of Neoware will enable us to offer the industry’s broadest portfolio of remote client
solutions that deliver the most secure, reliable and easily managed computing infrastructure available
today,” said Kevin Frost, vice president, Business Desktops, Personal Systems Group, HP. “Our top
priority is to ensure that Neoware and HP deliver uncompromised product and business continuity to
our combined customers.“
Prior to the acquisition, HP was the worldwide leader in each of the Microsoft Windows® XPe,
Windows CE and Linux thin client categories. Acquiring Neoware is expected to boost HP’s thin-client
business in the areas of Linux software, client virtualization and customization capabilities.
Objectives
Ease transition to Device Manager
oNeoware image refresh integrating DM support
oReplaces legacy Neoware management solutions
oHP image refresh integrating DM support for current HP thin clients
Provide investment protection
oHP Backward Compatibility: Addressed via N-1
oNeoware image refresh for Neoware platforms beyond EOL
Deliver best of breed features and enhancements for CE, XPe, and Linux.
oLatest software components
( ICA, RDP, IE, Media Player, TeemTalk)
oExpanded VDI Support
(VMware VDM, Citrix XenDesktop, HP SAM, LeoStream, Provision)
oExpanded management options
(Altiris, HP Device Manager, HP Client Automation, HP ThinState)
oSecurity (Enhanced Write Filter, Sygate Security Agent)
oDual monitor, touch screen and enhanced wide screen support

Hardware Transition Matrix
Neoware / HP Neoware
Product
Part Number
Prefix
Operating
System
Flash (MB)
Release
Date
End of Life
Disconti
nued
End of Service Life
(EOSL)
Recommended Replacement Product
Neoware
Bondless Capio
CP-
Windows CE
& NeoLinux
8, 16 & 32
< 2000
1-Oct-02
1-Jan-03
1-Jan-08
HP t5145 (Linux) or HP t5540 (CE)
Boundless Capio II
CP-
Windows CE
& NeoLinux
8, 16 & 32
< 2000
1-Oct-02
1-Jan-03
1-Jan-08
HP t5145 (Linux) or HP t5540 (CE)
IBM 2200
Unknown
Windows CE
32
< 2000
1-Oct-02
1-Jan-03
1-Jan-08
HP t5540 (CE)
IBM 2800
IBM 2800 with PCMCIA
Option
Unknown
SUSE Linux
32
< 2000
1-Oct-02
1-Jan-03
1-Jan-08
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
Eon 2000
Eon 2000 with PCI Option
BA-EON2000
NeoLinux
32
< 2001
1-Oct-02
1-Jan-03
1-Jan-08
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
Eon 3000
Eon 3000 with PCI Option
BA-EON3000
Windows CE
16 & 32
< 2001
1-Oct-02
1-Jan-03
1-Jan-08
HP t5540 (CE)
HP t5730 with PCI Option (XPe)
Eon 4000
Eon 4000 with PCI Option
BA-EON4000
NeoLinux
32 & 64
< 2001
1-Oct-02
1-Jan-03
1-Jan-08
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
Eon 4300
Eon 4300 with PCI Option
BA-EON4300
NeoLinux
32 & 64
< 2003
1-Oct-02
1-Jan-03
1-Jan-08
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
Eon 5000
Eon 5000 with PCI Option
BA-EON5000
Windows NTe
128 & 192
< 2003
1-Oct-02
1-Jan-03
1-Jan-08
HP t5630 (XPe)
HP t5730 with PCI Option (XPe)
Eon 6000
Eon 6000 with PCI Option
BA-EON6000
Windows XPe
192 & 256
< 2003
1-Oct-02
1-Jan-03
1-Jan-08
HP t5630 (XPe)
HP t5730 with PCI Option (XPe)
Eon 6300
Eon 6300 with PCI Option
BA-EON6300
Windows XPe
192 & 256
< 2003
1-Oct-02
1-Jan-03
1-Jan-08
HP t5630 (XPe)
HP t5730 with PCI Option (XPe)
Capio 500 - G200
CP-
NeoLinux
8, 16 & 32
< 2003
1-Oct-03
1-Jan-04
1-Jan-09
HP t5145 (Linux)
Capio 600 - G200
CP-
Windows CE
8, 16 & 32
< 2003
1-Oct-03
1-Jan-04
1-Jan-09
HP t5540 (CE)
Capio 800 - G200
CP-
Windows XPe
192
< 2003
1-Oct-03
1-Jan-04
1-Jan-09
HP t5630 (XPE)
Capio One - G150
BE-x1-
Windows CE
16 & 32
1-Jun-04
1-Oct-05
1-Jan-06
1-Jan-11
HP t5145 (Linux) or HP t5540 (CE)
Capio One - G150
BE-x2-
NeoLinux
16 & 32
1-Jun-04
1-Oct-05
1-Jan-06
1-Jan-11
HP t5145 (Linux) or HP t5540 (CE)
Capio One - G150
BE-x3-
Windows XPe
16 & 32
1-Jun-04
1-Oct-05
1-Jan-06
1-Jan-11
HP t5145 (Linux) or HP t5540 (CE)
e300 - FP1520
BD-x1-
Windows CE
32
< 2003
1-Oct-03
1-Jan-04
1-Jan-09
Exploring Replacement for CY2009-2010
e300 - FP1520
BD-x2-
NeoLinux
64
< 2003
1-Oct-03
1-Jan-04
1-Jan-09
Exploring Replacement for CY2009-2010
e300 - FP1520
BD-x3-
Windows XPe
192
< 2003
1-Oct-03
1-Jan-04
1-Jan-09
Exploring Replacement for CY2009-2010

Neoware / HP Neoware
Product
Part Number
Prefix
Operating
System
Flash (MB)
Release
Date
End of Life
Disconti
nued
End of Service Life
(EOSL)
Recommended Replacement Product
e350 - TV-TM1
BR-x1-
Windows CE
32
< 2004
1-Aug-05
1-Nov-
05
1-Nov-08
Exploring Replacement for CY2009-2010
e350 - TV-TM1
BR-x2-
NeoLinux
65
< 2004
1-Aug-05
1-Nov-
05
1-Nov-08
Exploring Replacement for CY2009-2010
e350 - TV-TM1
BR-x3-
Windows XPe
256
< 2004
1-Aug-05
1-Nov-
05
1-Nov-08
Exploring Replacement for CY2009-2010
e370 - TR7670
BU-x1-
Windows CE
64
1-Nov-05
1-Jul-08
1-Oct-
08
1-Oct-12
Exploring Replacement for CY2009-2010
e370 - TR7670
BU-x2-
NeoLinux
64
1-Nov-05
1-Jul-08
1-Oct-
08
1-Oct-12
Exploring Replacement for CY2009-2010
e370 - TR7670
BU-x3-
Windows XPe
256 & 512
1-Nov-05
1-Jul-08
1-Oct-
08
1-Oct-12
Exploring Replacement for CY2009-2010
e370 - TR7671
DK-
Windows XPe
512 & 1G
1-Oct-07
5-Sep-08
1-Dec-
08
1-Dec-12
Exploring Replacement for CY2009-2010
e370 - TR7671 Touch Screen
DL-
Windows XPe
1G
1-Oct-07
5-Jun-08
5-Sep-
08
5-Sep-12
Exploring Replacement for CY2009-2010
e500 / Voyager
BC-
Windows CE
32
< 2001
1-Oct-03
1-Jan-04
1-Jan-08
Exploring Replacement for CY2009-2010
c50 - G160
BV-x1-
Windows CE
32
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5540 (CE)

Neoware / HP Neoware
Product
Part Number
Prefix
Operating
System
Flash (MB)
Release
Date
End of Life
Disconti
nued
End of Service Life
(EOSL)
Recommended Replacement Product
c50 - G160
BV-x2-
NeoLinux
or Thintune
Linux
32, 64 & 128
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5545 (Linux)
c50 - G160
BV-x3-
Windows XPe
32, 64 & 128
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5630 (XPe)
e90 - G260
BX-x1
Windows CE
32
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5540 (CE)
e90 - G260
BX-x2
NeoLinux
or Thintune
Linux
64
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5545 (Linux)
e90 - G260
BX-x3
Windows XPe
512 & 1G
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5630 (XPe)
c50 - G170
DE-x1-
Windows CE
32 & 128
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5540 (CE)
c50 - G170
DE-x2-
NeoLinux
or Thintune
Linux
64 & 128
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5545 (Linux)
c50 - G170
DE-x3-
Windows XPe
512 & 1G
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5630 (XPe)
e90 - G270
DC-x1
Windows CE
128
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5540 (CE)
e90 - G270
DC-x2
NeoLinux
or Thintune
Linux
128
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5545 (Linux)

Neoware / HP Neoware
Product
Part Number
Prefix
Operating
System
Flash (MB)
Release
Date
End of Life
Disconti
nued
End of Service Life
(EOSL)
Recommended Replacement Product
e90 - G270 Internal Wireless
DC-x5
NeoLinux 4
128
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5730 (XPe)
e90 - G270
DC-x3
Windows XPe
512 & 1G
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5630 (XPe)
e90 - G280
BY-
LBT
64
1-Jan-06
5-Jun-08
5-Sep-
08
5-Sep-13
HP t5545 (Linux)
e100 - P620
e100 with PCI Option - P620
BH-x1
Windows CE
32
1-Jun-04
1-Mar-05
1-Jun-05
1-Jun-10
HP t5540 (CE)
HP t5730 with PCI Option (XPe)
e100 - P620
e100 with PCI Option - P620
BH-x2
NeoLinux
32 & 64
1-Jun-04
1-Mar-05
1-Jun-05
1-Jun-10
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
e100 - P620
e100 with PCI Option
BH-x3
Windows XPe
192 & 256
1-Jun-04
1-Mar-05
1-Jun-05
1-Jun-10
HP t5630 (XPe)
HP t5730 with PCI Option (XPe)
e140 - P640
e140 with PCI Option - P640
BL-x1
Windows CE
32
1-Jun-05
1-Mar-07
1-May-
07
1-May-12
HP t5540 (CE)
HP t5730 with PCI Option (XPe)
e140 - P640
e140 with PCI Option - P640
BL-x2
NeoLinux
32 & 64
1-Jun-05
1-Mar-07
1-May-
07
1-May-12
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
e140 - P640
e140 with PCI Option
BL-x3
Windows XPe
256 & 512
1-Jun-05
1-Mar-07
1-May-
07
1-May-12
HP t5630 (XPe),
HP t5730 with PCI Option (XPe)
e140 DVI - P640
e140 DVI with PCI Option -
P640
BK-x1
Windows CE
32 & 64
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5540 (CE)
HP t5730 with PCI Option (XPe)
e140 DVI - P640
e140 DVI with PCI Option -
P640
BK-x2
NeoLinux
or Thintune
Linux
64 & 128
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)

Neoware / HP Neoware
Product
Part Number
Prefix
Operating
System
Flash (MB)
Release
Date
End of Life
Disconti
nued
End of Service Life
(EOSL)
Recommended Replacement Product
e140 DVI - P640
e140 DVI with PCI Option -
P640
BK-x3
Windows XPe
256, 512 &
1G
1-Jan-06
1-Mar-07
1-May-
07
1-May-12
HP t5630 (XPe),
HP t5730 with PCI Option (XPe)
e140 - P680
e140 with PCI Option - P680
DD-x1
Windows CE
128
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5540 (CE)
HP t5730 with PCI Option (XPe)
e140 - P680
e140 with PCI Option - P680
DD-x2
NeoLinux
or Thintune
Linux
128
(64 for LBT)
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5545 (Linux)
HP t5735 with PCI Option (Linux)
e140 - P680
e140 with PCI Option - P680
DD-x3
Windows XPe
512 & 1G
1-May-07
5-Sep-08
1-Dec-
08
1-Dec-13
HP t5630 (XPe),
HP t5730 with PCI Option (XPe)
e900 - GX1
BP-x1
NeoLinux
64
1-Jan-06
1-May-07
1-Aug-
07
1-Nov-09
No Replacement
e901 - GX2
DJ-
Windows CE
64
1-Aug-07
30-Mar-08
30-Jun-
08
30-Sep-10
No Replacement
m100 NL4 - TCM-160
DB-x5
NeoLinux
128
1-Apr-07
1-Jul-07
1-Oct-
07
1-Oct-11
HP 2533t or HP 6720t
m100 XPe - TCM-160
DB-x3
Windows XPe
512 & 1G
1-Nov-06
30-Oct-07
30-Jan-
08
30-Jan-12
HP 2533t or HP 6720t
Maxspeed
x500
Unknown
Windows XPe
Unknown
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
HP t5730
All Others
Unknown
Unknown
Unknown
< 2003
1-Oct-04
1-Jan-05
1-Jan-10
No Direct Replacement, Suggest HP Thin Client
Evaluation
Neoware ThinTune
No Direct Replacement, Suggest HP Thin Client
Evaluation
All Thintune Hardware
Unknown
Thintune Linux
Unknown
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
No Direct Replacement, Suggest HP Thin Client
Evaluation

Neoware / HP Neoware
Product
Part Number
Prefix
Operating
System
Flash (MB)
Release
Date
End of Life
Disconti
nued
End of Service Life
(EOSL)
Recommended Replacement Product
c50 (Linux)
Unknown
Thintune Linux
Unknown
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
Upgrade to t5145 HP ThinConnect
e90 (Linux)
Unknown
Thintune Linux
Unknown
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
Upgrade to HP ThinPro N Image
e140 (Linux)
e140 with PCI Option -
(Linux)
Unknown
Thintune Linux
Unknown
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
Upgrade to HP ThinPro N Image; (for e140 with PCI
opt: Transition to t5735 with PCI option, no back-
comp with Neoware e140)
Custom Thintune (Linux)
Unknown
Thintune Linux
Unknown
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
No Direct Replacement, Suggest HP Thin Client
Evaluation
Visara
400C
400C
Windows CE
32
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
No Direct Replacement, Suggest HP Thin Client
Evaluation
400L (Visara Linux)
400L
Visara Linux
32
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
No Direct Replacement, Suggest HP Thin Client
Evaluation
500L (Visara Linux)
500L
Visara Linux
32
< 2004
1-Oct-05
1-Jan-06
1-Jan-11
No Direct Replacement, Suggest HP Thin Client
Evaluation
For hardware that has reached it's end of life date, Neoware is no longer obligated to support it's local software operating system or any remote management capabilities. Exceptions will
be handled on a case by case basis as per our standard warranty procedure. Values based on standard 1 year warranty for integrated models and 3 year warranty for standard thin
clients. Potential extended warranties considered as well. Some thin clients, based on availability, will be sold even when superseded by another.

Software Transition Matrix
Operating System Transition Path
Product
PN
Identifier
Release
Date
End of Life Date
Discontinued Date
EOSL
Suggested Replacement
Operating Systems -
Windows CE < 5.x
xx-x1-xx
1-Dec-01
1-Aug-02
1-Nov-02
1-Nov-03
Neoware Windows CE 8.2 (Final Neoware CE Release) *
Windows CE 6.x
xx-x1-xx
1-Aug-02
1-Mar-04
1-Jun-04
1-Jun-05
Neoware Windows CE 8.2 (Final Neoware CE Release) *
Windows CE 7.x
xx-x1-xx
1-Mar-04
1-Feb-05
1-May-05
1-May-06
Neoware Windows CE 8.2 (Final Neoware CE Release) *
Windows CE 8.0 to 8.1.3
xx-x1-xx
1-Feb-05
1-Oct-07
1-Jan-08
1-Jan-09
Neoware Windows CE 8.2 (Final Neoware CE Release) *
Windows CE 8.2
xx-x1-xx
1-Feb-05
No Planned EOL
No Planned EOL
No Planned EOSL
NA
NeoLinux < 2.4
xx-x2-xx
< 2002
1-Oct-02
1-Jan-03
1-Jan-04
NeoLinux 3.2 (Final Neoware Linux Release) *
NeoLinux 2.4.x
xx-x2-xx
1-Oct-02
1-Apr-04
1-Jul-04
1-Jul-05
NeoLinux 3.2 (Final Neoware Linux Release) *
NeoLinux 3.0 to 3.1.3
xx-x2-xx
1-Apr-04
1-Jun-07
1-Sep-07
1-Sep-08
HP ThinPro
NeoLinux 3.2
xx-x2-xx
1-Apr-04
No Planned EOL
No Planned EOL
No Planned EOSL
NA
NeoLinux 4.x
xx-x5-xx
1-Jun-07
1-Jun-07
1-Sep-07
1-Sep-08
HP ThinPro
NTe
NA
< 2002
1-Sep-03
1-Dec-03
1-Dec-04
Neoware XPe 1.5 (Final Neoware Linux Release) *
XPe 1.2.x
xx-x3-xx
1-Sep-03
1-Aug-05
1-Nov-05
1-Nov-06
Neoware XPe 1.5 (Final Neoware Linux Release) *
XPe 1.3.x
xx-x3-xx
1-Aug-05
1-Apr-06
1-Jul-06
1-Jul-07
Neoware XPe 1.5 (Final Neoware Linux Release) *
XPe 1.4.x
xx-x3-xx
1-Apr-06
1-Oct-07
1-Jan-08
1-Jan-09
Neoware XPe 1.5 (Final Neoware Linux Release) *
XPe 1.5.x
xx-x3-xx
1-Oct-07
No Planned EOL
No Planned EOL
No Planned EOSL
NA
Maxspeed
All operating systems
NA
< 2004
1-Jul-06
1-Oct-06
1-Oct-07
HP XPe (t5630 or t5730)
(Large Installed Base of XPe)
ThinTune
All operating systems
NA
< 2004
1-Jun-07
1-Sep-07
1-Sep-08
HP ThinPro (t5545) or HP Debian Linux (t5735)
Visara
All operating systems
NA
< 2004
1-Jan-06
1-Apr-06
1-Apr-07
HP XPe (t5630 or t5730)
LBT
NA
< 2004
1-Jun-07
1-Sep-07
1-Sep-08
HP ThinPro (t5545)
* This replacement OS includes HP Device Manager Support

Standalone Software Transition Path
Product
PN Identifier
Release Date
End of Life Date
Discontinued Date
EOSL
Suggested Replacement
ThinPC
NA
< 2004
15-Oct-07
15-Jan-08
15-Jan-09
Exploring Market for HP ThinPro for PCs
Management Software
SAM
NA
< 2001
1-Aug-03
1-Nov-03
1-Nov-04
Current - HP Device Manager
ezRemote Manager Portal Edition
NA
< 2002
1-Jun-07
1-Sep-07
1-Sep-08
Current - HP Device Manager
ezRemote Manager < 3.x
NA
1-Aug-03
1-Dec-03
1-Mar-04
1-Mar-05
Current - HP Device Manager
TCMS
NA
< 2004
1-Jun-07
1-Sep-07
1-Sep-08
Current - HP Device Manager
ezRemote Manager 3.x
NA
1-Dec-03
31-Dec-08
31-Mar-09
31-Mar-10
Current - HP Device Manager
ezUpdate
NA
< 2004
31-Dec-08
31-Mar-09
31-Mar-10
Current - HP Device Manager
Neoware Device Manager 3.6
NA
1-Jun-07
ThinTune Manager
NA
< 2004
31-Oct-07
31-Jan-08
31-Jan-09
Replace with - HP Device Manager
MMS
NA
< 2004
31-Oct-07
31-Jan-08
31-Jan-09
Replace with - HP Device Manager
TeemTalk
TeemTalk 4.x for Windows
NA
< 2004
1-Jun-04
1-Sep-04
1-Sep-05
Current - TeemTalk 5 for Windows
TeemTalk 5 for Windows
NA
1-Jun-04
1-Jul-07
1-Oct-07
1-Oct-08
Current - TeemTalk 5 for Windows
TeemTalk 6 for Windows
NA
1-Jul-08
No Planned EOL
No Planned EOL
No Planned EOSL
TeemTalk 4.x Mobile Version
NA
< 2004
1-Jun-04
1-Sep-04
1-Sep-05
Current - TeemTalk 5 for Windows
TeemTalk 5 Mobile Version
NA
1-Jun-04
1-Jul-07
1-Oct-07
1-Oct-08
Current - TeemTalk 5 for Windows
TeemTalk 6 Mobile Version
NA
1-Jul-08
No Planned EOL
No Planned EOL
No Planned EOSL
TeemTalk for UNIX
NA
< 2004
31-Aug-07
30-Nov-07
30-Nov-08
Replace with TeemTalk 7
TeemTalk for Java
NA
< 2004
31-Aug-07
30-Nov-07
30-Nov-08
None
Neoware Image Manager
NIM < 4.0
< 2006
1-May-06
1-Aug-06
1-Aug-07
Current - HP Image Manager
NIM < 4.5
1-May-06
1-Apr-07
1-Jul-07
1-Jul-08
Current - HP Image Manager
NIM 4.5.7
1-May-07
1-Jun-07
1-Sep-07
1-Sep-08
Current - HP Image Manager
NIM 4.5.8
1-Jun-07
1-Sep-07
1-Dec-07
1-Dec-08
Current - HP Image Manager
NIM 4.6 (HP Branded)
1-Sep-07
No Planned EOL
No Planned EOL
No Planned EOSL

Product
PN Identifier
Release Date
End of Life Date
Discontinued Date
EOSL
Suggested Replacement
* This replacement OS includes HP Device Manager Support

15
End of Life Notice: Windows CE
The following thin client operating systems have reached the end of their service life, receiving no
further development. Therefore, requests for bug fixes, security updates, feature enhancements,
client/agent updates, etc. will not be accepted.
Microsoft Windows CE 5.x (MS v2.x) - EOSL
Microsoft Windows CE 6.x (MS v3.x) - EOSL
Microsoft Windows CE 7.x (MS v4.x) –EOSL
The following thin client operating systems have reached the end of their life, receiving no further
enhancements or updates. Exceptions will be considered on a case by case basis as they arise.
Microsoft Windows CE 8.0 to 8.1.3 (MS v5.x) –EOSL June 1st, 2009
Microsoft Windows CE 8.2 (MS v5.x) –EOSL December 31st, 2009
End of Life Notice: Linux
The following thin client operating systems have reached the end of their service life, receiving no
further development. Therefore, requests for bug fixes, security updates, feature enhancements,
client/agent updates, etc. will not be accepted.
NeoLinux 1.x –EOSL
NeoLinux 2.x –EOSL
NeoLinux 4.x –EOSL
Thintune Linux –EOSL
LBT (Mangrove) –EOSL
The following thin client operating systems have reached the end of their life, receiving no further
enhancements or updates. Exceptions will be considered on a case by case basis as they arise. It is
recommended that all NeoLinux 3 users migrate to HP ThinPro if their hardware meets the minimum
requirements –See the section called Field Upgrade Options - NeoLinux on page 62 for more
information.
NeoLinux 3.0 to 3.1.3 –Planned EOSL June 1st, 2009
NeoLinux 3.2 –Planned EOSL December 31st, 2009
End of Life Notice: Windows NTe and Windows XPe
The following thin client operating systems have reached the end of their service life, receiving no
further development. Therefore, requests for bug fixes, security updates, feature enhancements,
client/agent updates, etc. will not be accepted.
Windows NTe –EOSL
Windows XPe 1.x to 1.2.x (SP1) –EOSL
Windows XPe 1.3.x (SP2) –EOSL
Windows XPe (Maxspeed) –EOSL
The following thin client operating systems have reached the end of their life, receiving no further
enhancements or updates. Exceptions will be considered on a case by case basis as they arise.
Windows XPe 1.4.x (SP2) –Planned EOSL June 1st, 2009
Windows XPe 1.5.x (SP2) –Planned EOSL December 31st, 2009

16
Definitions
Released
The product has been released and is generally available for sale. Rules defining how or where a
product can be sold will be included with its release. Released products are fully supported as per the
standard licensing agreement included with the product.
End of Life (EOL)
The product is still fully supported as per the duration defined in the hardware limited warranty or the
standard licensing agreement, but it is no longer being actively sold, enhanced or updated. It can still
be purchased if available.
End of Service Life (EOSL)
The product is no longer supported or serviceable according to the duration defined in the hardware
limited warranty or the standard licensing agreement. For hardware that has reached its end of life
date, HP is not obligated to provide operating system, software application, or remote management
support. Exceptions will be handled on a case by case basis in accordance with standard warranty
procedures, taking into account any extended warranties or service contracts that may exist. Some
thin client models, based on availability, will be sold even when superseded by another.
Discontinued
The product is no longer active, and no further development can be expected. This includes, but is not
limited to, software enhancements, bug fixes, quality enhancements and security patches. Active
support contracts and warranties will be honored but not renewed or extended.

17
HP Thin Client Hardware Products
The following sections describe the recommended HP thin client replacement products for Neoware
and HP Neoware thin clients.
For detailed information about current HP Thin Client products, visit www.hp.com:
1. Go to Desktops & Workstations at http://www.hp.com/sbso/busproducts_PCwkstn.html
2. Click >>Thin Client PCs
3. Click Thin Clients

18
Consolidated Hardware Roadmap

19
Boundless Capio I and II
HP t5145/HP t5540
Capio I & Capio II, NeoLinux –PN Prefix: CP-x-xx *
Transition to: HP t5145 (HP ThinConnect)
Capio I & Capio II, Windows CE –PN Prefix: CP-x-xx *
Transition to: HP t5540 (Windows CE)
* The lowercase “x” embedded in the Neoware part number (PN)
is a variable which calls out specific software builds as well as
flash and RAM configurations

20
IBM 2200
HP t5540
IBM 2200, Windows CE
Transition to: HP t5540 (Windows CE)