HP ProLiant ML310 Generation 5p Manual

HP ProLiant ML310 Server
Maintenance and Service Guide
July 2003 (Sixth Edition)
Part Number 274429-006

© 2002, 2003 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NTare U.S. registered trademarks of Microsoft Corporation.
Inteland Pentiumare trademarks of Intel Corporation in the U.S. and other countries and are used under
license.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change without
notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
HP ProLiant ML310 Server Maintenance and Service Guide
July 2003 (Sixth Edition)
Part Number 274429-006

Contents
About This Guide
Audience Assumptions............................................................................................................................... vii
Technician Notes........................................................................................................................................ vii
Where to Go for Additional Help.................................................................................................................ix
Integrated Management Log ..................................................................................................................ix
Telephone Numbers...............................................................................................................................ix
Chapter 1
Illustrated Parts Catalog
Mechanical Parts Exploded View ............................................................................................................. 1-2
Mechanical Spare Parts List ...................................................................................................................... 1-3
Server Components Exploded View (ATA Model) .................................................................................. 1-4
Server Components Exploded View (SCSI Model) .................................................................................. 1-5
Server Components Spare Parts List ......................................................................................................... 1-6
Chapter 2
Removal and Replacement Procedures
Electrostatic Discharge Information.......................................................................................................... 2-2
Symbols on Equipment ............................................................................................................................. 2-3
Preparation Procedures.............................................................................................................................. 2-4
Powering Down the Server ................................................................................................................. 2-4
Server Warnings and Precautions ....................................................................................................... 2-5
Front Bezel ................................................................................................................................................ 2-6
Access Panel.............................................................................................................................................. 2-7
Storage Devices......................................................................................................................................... 2-8
Bezel Blanks.............................................................................................................................................. 2-9
System Fan .............................................................................................................................................. 2-10
Cable Routing Diagrams ......................................................................................................................... 2-12
ATAPI Tape Drive Cable Routing .......................................................................................................... 2-14
Drive Tray ............................................................................................................................................... 2-15
Removing a Hard Drive Compartment.................................................................................................... 2-16
Hard Drives ............................................................................................................................................. 2-18
Drive Failure Scenarios ........................................................................................................................... 2-20
RAID 0 Configurations..................................................................................................................... 2-20
RAID 1 Configurations..................................................................................................................... 2-20
RAID 1+0 Configurations ................................................................................................................ 2-21
Integrated ATA RAID Configuration Utility.................................................................................... 2-21
Power Switch and LED ........................................................................................................................... 2-24
Removing a Device from a Removable Media Bay ................................................................................ 2-26
HP ProLiant ML310 Server Maintenance and Service Guide iii

Contents
Expansion Slots........................................................................................................................................2-28
Removing an Expansion Slot Retainer ....................................................................................................2-29
Expansion Board Guide ...........................................................................................................................2-30
Memory Modules.....................................................................................................................................2-31
Removing a Memory Module..................................................................................................................2-32
Processor Socket ......................................................................................................................................2-33
Processor and Heatsink with CPU Fan Assembly ...................................................................................2-34
System Board...........................................................................................................................................2-37
Power Supply...........................................................................................................................................2-38
Battery......................................................................................................................................................2-39
Replacing the Battery ........................................................................................................................2-39
Re-entering the Server Serial Number .....................................................................................................2-41
Chapter 3
Diagnostic Tools
Diagnostic Tools Utility Overview............................................................................................................3-2
For More Information ................................................................................................................................3-5
Chapter 4
Connectors, Switches, and LEDs
Connectors .................................................................................................................................................4-2
System Board Components .................................................................................................................4-2
Rear Panel Connectors ........................................................................................................................4-6
Internal SCSI Components ........................................................................................................................4-7
Internal ATA Components.........................................................................................................................4-8
Switches .....................................................................................................................................................4-9
System Configuration Switch..............................................................................................................4-9
System ID Switch Settings ................................................................................................................4-11
LEDs ........................................................................................................................................................4-12
Server LEDs ......................................................................................................................................4-12
System Board LEDs ..........................................................................................................................4-14
Network Controller LEDs .................................................................................................................4-16
Chapter 5
Physical and Operating Specifications
Server Unit.................................................................................................................................................5-2
Memory......................................................................................................................................................5-3
Diskette Drive ............................................................................................................................................5-3
IDE CD-ROM Drive..................................................................................................................................5-4
ATA Hard Drives.......................................................................................................................................5-5
Wide Ultra3 SCSI Hard Drives..................................................................................................................5-6
Integrated 10/100/1000 Wake on LAN Network Interface Controller ......................................................5-7
Integrated Single-Channel Wide Ultra3 SCSI Controller..........................................................................5-7
Integrated Dual-Channel Ultra ATA 100 Controller .................................................................................5-8
Index
iv HP ProLiant ML310 Server Maintenance and Service Guide

Contents
List of Figures
1-1 Mechanical parts exploded view......................................................................................................... 1-2
1-2 Server components exploded view (ATA model)............................................................................... 1-4
1-3 Server components exploded view (SCSI model) .............................................................................. 1-5
2-1 Removing the front bezel.................................................................................................................... 2-6
2-2 Removing the access panel ................................................................................................................. 2-7
2-3 Storage device drive bay locations ..................................................................................................... 2-8
2-4 Removing a bezel blank...................................................................................................................... 2-9
2-5 Disconnecting the fan power cable from the system board fan connector........................................ 2-10
2-6 Removing the system fan.................................................................................................................. 2-11
2-7 SCSI cable routing ............................................................................................................................ 2-12
2-8 ATA cable routing ............................................................................................................................ 2-13
2-9 ATAPI tape drive cable routing........................................................................................................ 2-14
2-10 Removing a drive tray....................................................................................................................... 2-15
2-11 Disconnecting power and data cables from the ATA hard drive compartment ................................ 2-16
2-12 Disconnecting power and data cables from the SCSI hard drive compartment................................ 2-16
2-13 Removing a hard drive compartment................................................................................................ 2-17
2-14 Removing a hard drive...................................................................................................................... 2-18
2-15 Loosening the diskette drive screws ................................................................................................. 2-19
2-16 Replacing the hard drive ................................................................................................................... 2-19
2-17 Disconnecting the power switch cable from the system board ......................................................... 2-24
2-18 Removing the LED shield................................................................................................................. 2-25
2-19 Removing the power switch and LED .............................................................................................. 2-25
2-20 Removing the removable media tray from the chassis ..................................................................... 2-26
2-21 Removing a device from the removable media bay.......................................................................... 2-27
2-22 Expansion slot locations ................................................................................................................... 2-28
2-23 Removing an expansion board retainer............................................................................................. 2-29
2-24 Removing the expansion board guide............................................................................................... 2-30
2-25 Memory module socket locations (SCSI system board)................................................................... 2-31
2-26 Removing a memory module............................................................................................................ 2-32
2-27 Locating the processor socket........................................................................................................... 2-33
2-28 CPU fan connector location .............................................................................................................. 2-34
2-29 Removing the levers from the heatsink/CPU fan assembly.............................................................. 2-35
2-30 Removing the heatsink/CPU fan assembly....................................................................................... 2-35
2-31 Removing the processor.................................................................................................................... 2-36
2-32 Removing the system board.............................................................................................................. 2-37
2-33 Removing the power supply ............................................................................................................. 2-38
2-34 Locating and removing the battery from the SCSI system board ..................................................... 2-40
2-35 Removing the battery from the ATA system board.......................................................................... 2-40
4-1 SCSI system board components.......................................................................................................... 4-2
4-2 ATA system board components.......................................................................................................... 4-4
4-3 Rear panel connectors ......................................................................................................................... 4-6
4-4 Internal SCSI components .................................................................................................................. 4-7
4-5 Internal ATA components................................................................................................................... 4-8
4-6 System configuration switch default settings...................................................................................... 4-9
4-7 System ID switch default settings..................................................................................................... 4-11
4-8 Server LEDs...................................................................................................................................... 4-12
4-9 System board LEDs .......................................................................................................................... 4-14
4-10 Network controller LEDs.................................................................................................................. 4-16
HP ProLiant ML310 Server Maintenance and Service Guide v

Contents
List of Tables
1-1 Mechanical Spare Parts List ................................................................................................................1-3
1-2 Server Components Spare Parts List ...................................................................................................1-6
2-1 Storage Device Drive Bay Description ...............................................................................................2-8
2-2 ATA Cabling Routing .......................................................................................................................2-13
2-3 ATAPI Tape Drive Cable Routing ....................................................................................................2-14
2-4 Expansion Slot Locations..................................................................................................................2-28
3-1 Diagnostic Tools..................................................................................................................................3-2
4-1 SCSI System Board Components........................................................................................................4-3
4-2 ATA System Board Components ........................................................................................................4-5
4-3 Rear Panel Connectors ........................................................................................................................4-6
4-4 Internal SCSI Components..................................................................................................................4-7
4-5 Internal ATA Components ..................................................................................................................4-8
4-6 System Configuration Switch Default Settings.................................................................................4-10
4-7 System ID Switch Default Settings ...................................................................................................4-11
4-8 Server LEDs ......................................................................................................................................4-13
4-9 System Board LEDs ..........................................................................................................................4-15
4-10 Network Controller LEDs .................................................................................................................4-16
5-1 Server Unit Specifications...................................................................................................................5-2
5-2 Memory Specifications........................................................................................................................5-3
5-3 1.44-MB Diskette Drive Specifications ..............................................................................................5-3
5-4 IDE CD-ROM Specifications..............................................................................................................5-4
5-5 ATA Hard Drive Specifications ..........................................................................................................5-5
5-6 Wide Ultra3 SCSI Hard Drive Specifications .....................................................................................5-6
5-7 Integrated 10/100 Wake on LAN NIC Specifications.........................................................................5-7
5-8 Integrated Single-Channel Wide Ultra3 SCSI Controller Specifications............................................5-7
5-9 Integrated Dual-Channel Ultra ATA 100 Controller Specifications ...................................................5-8
vi HP ProLiant ML310 Server Maintenance and Service Guide

About This Guide
This maintenance and service guide can be used for reference when servicing HP ProLiant
ML310 servers.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, only authorized service technicians should attempt to repair this
equipment. Improper repairs can create conditions that are hazardous.
Audience Assumptions
This guide is for service technicians. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazard in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
Technician Notes
WARNING: Only authorized technicians trained by HP should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module-level repair. Because of the complexity of the individual boards
and subassemblies, no one should attempt to make repairs at the component level or
to make modifications to any printed wiring board. Improper repairs can create a safety
hazard.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, do not exceed the level of repairs specified in these procedures.
Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or to make modifications to any printed wiring
board. Improper repairs can create conditions that are hazardous.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Disconnect power from the system by unplugging all power cords from the power
supplies.
• Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
HP ProLiant ML310 Server Maintenance and Service Guide vii

About This Guide
CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.
CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper
operation, plug the AC power cord into a properly grounded AC outlet only.
NOTE: Any indications of component replacement or printed wiring board modifications may void any
warranty.
viii HP ProLiant ML310 Server Maintenance and Service Guide

About This Guide
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
• User documentation
• Service Quick Reference Guide
• Service training guides
• HP service advisories and bulletins
• QuickFind information services
• Insight Manager software
For additional copies, go to
www.hp.com
Integrated Management Log
The server includes an integrated, nonvolatile management log that contains fault and
management information. The contents of the Integrated Management Log (IML) can be
viewed with Insight Manager.
Telephone Numbers
For the name of your nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
For HP technical support:
• In the United States and Canada, call 1-800-652-6672.
• Outside the United States and Canada, refer to
www.hp.com
HP ProLiant ML310 Server Maintenance and Service Guide ix

1
Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and spare parts lists for the
HP ProLiant ML310 server with an IntelPentium4 processor. Refer to Table 1-1 and
Table 1-2 for the names of referenced spare parts.
HP ProLiant ML310 Server Maintenance and Service Guide 1-1