HP ProLiant ML310 Generation 5p Manual

HP ProLiant ML310 Server
Maintenance and Service Guide
July 2003 (Sixth Edition)
Part Number 274429-006

© 2002, 2003 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NTare U.S. registered trademarks of Microsoft Corporation.
Inteland Pentiumare trademarks of Intel Corporation in the U.S. and other countries and are used under
license.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change without
notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
HP ProLiant ML310 Server Maintenance and Service Guide
July 2003 (Sixth Edition)
Part Number 274429-006

Contents
About This Guide
Audience Assumptions............................................................................................................................... vii
Technician Notes........................................................................................................................................ vii
Where to Go for Additional Help.................................................................................................................ix
Integrated Management Log ..................................................................................................................ix
Telephone Numbers...............................................................................................................................ix
Chapter 1
Illustrated Parts Catalog
Mechanical Parts Exploded View ............................................................................................................. 1-2
Mechanical Spare Parts List ...................................................................................................................... 1-3
Server Components Exploded View (ATA Model) .................................................................................. 1-4
Server Components Exploded View (SCSI Model) .................................................................................. 1-5
Server Components Spare Parts List ......................................................................................................... 1-6
Chapter 2
Removal and Replacement Procedures
Electrostatic Discharge Information.......................................................................................................... 2-2
Symbols on Equipment ............................................................................................................................. 2-3
Preparation Procedures.............................................................................................................................. 2-4
Powering Down the Server ................................................................................................................. 2-4
Server Warnings and Precautions ....................................................................................................... 2-5
Front Bezel ................................................................................................................................................ 2-6
Access Panel.............................................................................................................................................. 2-7
Storage Devices......................................................................................................................................... 2-8
Bezel Blanks.............................................................................................................................................. 2-9
System Fan .............................................................................................................................................. 2-10
Cable Routing Diagrams ......................................................................................................................... 2-12
ATAPI Tape Drive Cable Routing .......................................................................................................... 2-14
Drive Tray ............................................................................................................................................... 2-15
Removing a Hard Drive Compartment.................................................................................................... 2-16
Hard Drives ............................................................................................................................................. 2-18
Drive Failure Scenarios ........................................................................................................................... 2-20
RAID 0 Configurations..................................................................................................................... 2-20
RAID 1 Configurations..................................................................................................................... 2-20
RAID 1+0 Configurations ................................................................................................................ 2-21
Integrated ATA RAID Configuration Utility.................................................................................... 2-21
Power Switch and LED ........................................................................................................................... 2-24
Removing a Device from a Removable Media Bay ................................................................................ 2-26
HP ProLiant ML310 Server Maintenance and Service Guide iii

Contents
Expansion Slots........................................................................................................................................2-28
Removing an Expansion Slot Retainer ....................................................................................................2-29
Expansion Board Guide ...........................................................................................................................2-30
Memory Modules.....................................................................................................................................2-31
Removing a Memory Module..................................................................................................................2-32
Processor Socket ......................................................................................................................................2-33
Processor and Heatsink with CPU Fan Assembly ...................................................................................2-34
System Board...........................................................................................................................................2-37
Power Supply...........................................................................................................................................2-38
Battery......................................................................................................................................................2-39
Replacing the Battery ........................................................................................................................2-39
Re-entering the Server Serial Number .....................................................................................................2-41
Chapter 3
Diagnostic Tools
Diagnostic Tools Utility Overview............................................................................................................3-2
For More Information ................................................................................................................................3-5
Chapter 4
Connectors, Switches, and LEDs
Connectors .................................................................................................................................................4-2
System Board Components .................................................................................................................4-2
Rear Panel Connectors ........................................................................................................................4-6
Internal SCSI Components ........................................................................................................................4-7
Internal ATA Components.........................................................................................................................4-8
Switches .....................................................................................................................................................4-9
System Configuration Switch..............................................................................................................4-9
System ID Switch Settings ................................................................................................................4-11
LEDs ........................................................................................................................................................4-12
Server LEDs ......................................................................................................................................4-12
System Board LEDs ..........................................................................................................................4-14
Network Controller LEDs .................................................................................................................4-16
Chapter 5
Physical and Operating Specifications
Server Unit.................................................................................................................................................5-2
Memory......................................................................................................................................................5-3
Diskette Drive ............................................................................................................................................5-3
IDE CD-ROM Drive..................................................................................................................................5-4
ATA Hard Drives.......................................................................................................................................5-5
Wide Ultra3 SCSI Hard Drives..................................................................................................................5-6
Integrated 10/100/1000 Wake on LAN Network Interface Controller ......................................................5-7
Integrated Single-Channel Wide Ultra3 SCSI Controller..........................................................................5-7
Integrated Dual-Channel Ultra ATA 100 Controller .................................................................................5-8
Index
iv HP ProLiant ML310 Server Maintenance and Service Guide

Contents
List of Figures
1-1 Mechanical parts exploded view......................................................................................................... 1-2
1-2 Server components exploded view (ATA model)............................................................................... 1-4
1-3 Server components exploded view (SCSI model) .............................................................................. 1-5
2-1 Removing the front bezel.................................................................................................................... 2-6
2-2 Removing the access panel ................................................................................................................. 2-7
2-3 Storage device drive bay locations ..................................................................................................... 2-8
2-4 Removing a bezel blank...................................................................................................................... 2-9
2-5 Disconnecting the fan power cable from the system board fan connector........................................ 2-10
2-6 Removing the system fan.................................................................................................................. 2-11
2-7 SCSI cable routing ............................................................................................................................ 2-12
2-8 ATA cable routing ............................................................................................................................ 2-13
2-9 ATAPI tape drive cable routing........................................................................................................ 2-14
2-10 Removing a drive tray....................................................................................................................... 2-15
2-11 Disconnecting power and data cables from the ATA hard drive compartment ................................ 2-16
2-12 Disconnecting power and data cables from the SCSI hard drive compartment................................ 2-16
2-13 Removing a hard drive compartment................................................................................................ 2-17
2-14 Removing a hard drive...................................................................................................................... 2-18
2-15 Loosening the diskette drive screws ................................................................................................. 2-19
2-16 Replacing the hard drive ................................................................................................................... 2-19
2-17 Disconnecting the power switch cable from the system board ......................................................... 2-24
2-18 Removing the LED shield................................................................................................................. 2-25
2-19 Removing the power switch and LED .............................................................................................. 2-25
2-20 Removing the removable media tray from the chassis ..................................................................... 2-26
2-21 Removing a device from the removable media bay.......................................................................... 2-27
2-22 Expansion slot locations ................................................................................................................... 2-28
2-23 Removing an expansion board retainer............................................................................................. 2-29
2-24 Removing the expansion board guide............................................................................................... 2-30
2-25 Memory module socket locations (SCSI system board)................................................................... 2-31
2-26 Removing a memory module............................................................................................................ 2-32
2-27 Locating the processor socket........................................................................................................... 2-33
2-28 CPU fan connector location .............................................................................................................. 2-34
2-29 Removing the levers from the heatsink/CPU fan assembly.............................................................. 2-35
2-30 Removing the heatsink/CPU fan assembly....................................................................................... 2-35
2-31 Removing the processor.................................................................................................................... 2-36
2-32 Removing the system board.............................................................................................................. 2-37
2-33 Removing the power supply ............................................................................................................. 2-38
2-34 Locating and removing the battery from the SCSI system board ..................................................... 2-40
2-35 Removing the battery from the ATA system board.......................................................................... 2-40
4-1 SCSI system board components.......................................................................................................... 4-2
4-2 ATA system board components.......................................................................................................... 4-4
4-3 Rear panel connectors ......................................................................................................................... 4-6
4-4 Internal SCSI components .................................................................................................................. 4-7
4-5 Internal ATA components................................................................................................................... 4-8
4-6 System configuration switch default settings...................................................................................... 4-9
4-7 System ID switch default settings..................................................................................................... 4-11
4-8 Server LEDs...................................................................................................................................... 4-12
4-9 System board LEDs .......................................................................................................................... 4-14
4-10 Network controller LEDs.................................................................................................................. 4-16
HP ProLiant ML310 Server Maintenance and Service Guide v

Contents
List of Tables
1-1 Mechanical Spare Parts List ................................................................................................................1-3
1-2 Server Components Spare Parts List ...................................................................................................1-6
2-1 Storage Device Drive Bay Description ...............................................................................................2-8
2-2 ATA Cabling Routing .......................................................................................................................2-13
2-3 ATAPI Tape Drive Cable Routing ....................................................................................................2-14
2-4 Expansion Slot Locations..................................................................................................................2-28
3-1 Diagnostic Tools..................................................................................................................................3-2
4-1 SCSI System Board Components........................................................................................................4-3
4-2 ATA System Board Components ........................................................................................................4-5
4-3 Rear Panel Connectors ........................................................................................................................4-6
4-4 Internal SCSI Components..................................................................................................................4-7
4-5 Internal ATA Components ..................................................................................................................4-8
4-6 System Configuration Switch Default Settings.................................................................................4-10
4-7 System ID Switch Default Settings ...................................................................................................4-11
4-8 Server LEDs ......................................................................................................................................4-13
4-9 System Board LEDs ..........................................................................................................................4-15
4-10 Network Controller LEDs .................................................................................................................4-16
5-1 Server Unit Specifications...................................................................................................................5-2
5-2 Memory Specifications........................................................................................................................5-3
5-3 1.44-MB Diskette Drive Specifications ..............................................................................................5-3
5-4 IDE CD-ROM Specifications..............................................................................................................5-4
5-5 ATA Hard Drive Specifications ..........................................................................................................5-5
5-6 Wide Ultra3 SCSI Hard Drive Specifications .....................................................................................5-6
5-7 Integrated 10/100 Wake on LAN NIC Specifications.........................................................................5-7
5-8 Integrated Single-Channel Wide Ultra3 SCSI Controller Specifications............................................5-7
5-9 Integrated Dual-Channel Ultra ATA 100 Controller Specifications ...................................................5-8
vi HP ProLiant ML310 Server Maintenance and Service Guide

About This Guide
This maintenance and service guide can be used for reference when servicing HP ProLiant
ML310 servers.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, only authorized service technicians should attempt to repair this
equipment. Improper repairs can create conditions that are hazardous.
Audience Assumptions
This guide is for service technicians. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazard in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
Technician Notes
WARNING: Only authorized technicians trained by HP should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module-level repair. Because of the complexity of the individual boards
and subassemblies, no one should attempt to make repairs at the component level or
to make modifications to any printed wiring board. Improper repairs can create a safety
hazard.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, do not exceed the level of repairs specified in these procedures.
Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or to make modifications to any printed wiring
board. Improper repairs can create conditions that are hazardous.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Disconnect power from the system by unplugging all power cords from the power
supplies.
• Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
HP ProLiant ML310 Server Maintenance and Service Guide vii

About This Guide
CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.
CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper
operation, plug the AC power cord into a properly grounded AC outlet only.
NOTE: Any indications of component replacement or printed wiring board modifications may void any
warranty.
viii HP ProLiant ML310 Server Maintenance and Service Guide

About This Guide
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
• User documentation
• Service Quick Reference Guide
• Service training guides
• HP service advisories and bulletins
• QuickFind information services
• Insight Manager software
For additional copies, go to
www.hp.com
Integrated Management Log
The server includes an integrated, nonvolatile management log that contains fault and
management information. The contents of the Integrated Management Log (IML) can be
viewed with Insight Manager.
Telephone Numbers
For the name of your nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
For HP technical support:
• In the United States and Canada, call 1-800-652-6672.
• Outside the United States and Canada, refer to
www.hp.com
HP ProLiant ML310 Server Maintenance and Service Guide ix

1
Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and spare parts lists for the
HP ProLiant ML310 server with an IntelPentium4 processor. Refer to Table 1-1 and
Table 1-2 for the names of referenced spare parts.
HP ProLiant ML310 Server Maintenance and Service Guide 1-1

Illustrated Parts Catalog
Mechanical Parts Exploded View
Figure 1-1: Mechanical parts exploded view
1-2 HP ProLiant ML310 Server Maintenance and Service Guide

Illustrated Parts Catalog
Mechanical Spare Parts List
Table 1-1: Mechanical Spare Parts List
Item Description Spare Part Number
Chassis
1 Front bezel 287180-001
2 Panel access 307549-001
a) Hood panel (right)
b) Access panel (left)
Miscellaneous
3 Hardware kit 176618-001
a) Hard drive compartment
b) Removable drive tray
c) Expansion board knockout
d) Hard drive screws
4 Miscellaneous plastics kit 176617-001
a) Expansion board guide
b) Rubber bumpers*
c) Removable media bezel blank*
d) Cable clips*
e) Miscellaneous clamps*
f) LED shield*
*Not shown
HP ProLiant ML310 Server Maintenance and Service Guide 1-3

Illustrated Parts Catalog
Server Components Exploded View
(ATA Model)
Figure 1-2: Server components exploded view (ATA model)
1-4 HP ProLiant ML310 Server Maintenance and Service Guide

Illustrated Parts Catalog
Server Components Exploded View
(SCSI Model)
Figure 1-3: Server components exploded view (SCSI model)
HP ProLiant ML310 Server Maintenance and Service Guide 1-5

Illustrated Parts Catalog
Server Components Spare Parts List
Table 1-2: Server Components Spare Parts List
Item Description Spare Part Number
Mass Storage Devices
5 IDE CD-ROM drive 48X 288894-001
6 Diskette drive 233409-001
7 Hard drive
a) 36-GB Wide Ultra3 hard drive, 10K RPM (SCSI model) 177986-001
b) 40-GB ATA hard drive (ATA model) 232008-001
c) 18-GB Wide Ultra3 hard drive, 10K RPM (SCSI model)* 152191-001
Server Components
8 System fan 287179-001
9 ECC Registered DDR SDRAM DIMM
a) 128-MB* 301691-001
b) 256-MB 300699-001
c) 512-MB* 300700-001
d) 1-GB* 300701-001
Boards
10 System board
a) 533-MHz front side bus SCSI
b) 533-MHz front side bus ATA
c) 400-MHz front side bus SCSI*
d) 400-MHz front side bus ATA*
NOTE: Both 533-MHz and 400-MHz front side bus system boards
are supported in systems with a processor speed of 2.2-GHz or
less, but only 533-MHz front side bus system boards are
supported in systems with a 2.53-GHz processor.
313026-001
313025-001
287176-001
287175-001
11 Pentium 4 processor
a) 2.0-GHz*
b) 2.2-GHz*
c) 2.53-GHz*
d) 2.8-GHz
287177-001
287178-001
311403-001
311404-001
Power
12 CE Mark-compliant power supply, 300 W 292480-001
13 Heatsink and CPU fan 294988-001
*Not shown
continued
1-6 HP ProLiant ML310 Server Maintenance and Service Guide

Illustrated Parts Catalog
HP ProLiant ML310 Server Maintenance and Service Guide 1-7
Table 1-2: Server Components Spare Parts List continued
Item Description Spare Part Number
14 CR2032 lithium battery 234556-001
15 Power cable kit 287181-001
a) Power button assembly
b) Power shield cable*
c) Power extension cable*
Miscellaneous
16 Enhanced keyboard* 244000-001
a) European keyboard—UK* 244000-031
b) European keyboard—GR* 244000-041
c) European keyboard—FR* 244000-051
d) Spacesaver keyboard—JP* 244000-291
17 Signal cable kit* 253826-001
a) ATA ribbon cable assembly*
b) Diskette drive cable assembly*
c) CD cable assembly*
18 Ultra3 SCSI cable* 289229-001
19 Rack enabling kit* 302569-001
20 Country kit* 308250-001
21 Return kit* 176621-001
*Not shown

2
Removal and Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for the
HP ProLiant ML310 server. Run the diagnostics program to be sure that all components are
operating properly.
To service the server, you might need the following:
•
•
•
Torx T-15 screwdriver
Phillips screwdriver
Diagnostics software from the SmartStart CD
HP ProLiant ML310 Server Maintenance and Service Guide 2-1

Removal and Replacement Procedures
Electrostatic Discharge Information
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry.
Proper packaging and grounding techniques are necessary precautions to prevent damage. To
prevent electrostatic damage, observe the following precautions:
•
•
•
•
•
•
•
•
Transport products in static-safe containers such as conductive tubes, bags, or boxes.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
Cover workstations with approved static-dissipating material. Use a wrist strap connected
to the work surface, and properly grounded (earthed) tools and equipment.
Keep work area free of nonconductive materials, such as ordinary plastic assembly aids
and foam packing.
Be sure that you are always properly grounded when touching a static-sensitive
component or assembly.
Avoid touching pins, leads, or circuitry.
Always place drives with the Printed Circuit Board (PCB) assembly-side down.
Use conductive field service tools.
2-2 HP ProLiant ML310 Server Maintenance and Service Guide

Removal and Replacement Procedures
Symbols on Equipment
These symbols may be located on equipment in areas where hazardous conditions may exist.
This symbol, in conjunction with any of the following symbols, indicates the presence
of a potential hazard. The potential for injury exists if warnings are not observed.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user- or field-serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol, on an RJ-45 receptacle, indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching it.
These symbols, on power supplies or systems, indicate that the equipment
is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all
power cords to completely disconnect power from the system.
Weight in kg
Weight in lb
This symbol indicates that the component exceeds the recommended weight for
one individual to safely handle.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for
manual material handling.
HP ProLiant ML310 Server Maintenance and Service Guide 2-3

Removal and Replacement Procedures
Preparation Procedures
WARNING: Only authorized technicians trained by HP should attempt to repair this
equipment. Because of the complexity of the individual boards and subassemblies, no
one should attempt to make repairs at the component level or to make modifications to
any printed wiring board. Improper repairs can create a safety hazard.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that
you are properly grounded (earthed) before beginning any installation procedure. Refer to
“Electrostatic Discharge Information” in this chapter for more information.
Powering Down the Server
To power down the server:
CAUTION: Failure to follow these directions could result in damage to equipment or loss of
information.
1. Back up the server data and record configuration information.
2. Shut down the operating system as directed in the operating system instructions.
3. If necessary, power down the server by pressing the power button on the front of the
server.
IMPORTANT: To completely remove all power from the server, you must disconnect the power cord.
The front panel power button may not completely shut down power to the server.
4. Disconnect and remove the AC power cord from the AC outlet, and then from the server.
WARNING: To reduce the risk of injury from electric shock or damage to the
equipment when installing hardware, be sure that the power to the server is turned off.
Remove any AC power cords to completely disconnect power from the server. The
front panel power button may not completely remove power to the server.
5. Disconnect any other external equipment connections to the server.
2-4 HP ProLiant ML310 Server Maintenance and Service Guide