HP RP5 Retail System Operating and maintenance manual

Hardware Reference Guide
HP RP5 Retail System

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2014
Document Part Number: 756968-001
Product Notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
This computer may require upgraded and/
or separately purchased hardware and/or a
DVD drive to install the Windows 7 software
and take full advantage of Windows 7
functionality. See
http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

About This Book
This guide provides basic information for upgrading this computer model.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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iv About This Book

Table of contents
1 Product Features ............................................................................................................................................ 1
Standard Configuration Features ......................................................................................................... 1
Front Panel Components ..................................................................................................................... 2
Rear Panel Components ...................................................................................................................... 3
Changing from Desktop to Tower Configuration .................................................................................. 4
Installing the Optional Port Cover ......................................................................................................... 5
Serial Number Location ........................................................................................................................ 6
2 Hardware Upgrades ........................................................................................................................................ 7
Warnings and Cautions ........................................................................................................................ 7
Removing the Computer Access Panel ................................................................................................ 8
Replacing the Computer Access Panel ................................................................................................ 8
Removing the Front Bezel .................................................................................................................... 9
Installing an Optical Drive Bezel ......................................................................................................... 10
Removing a Bezel Blank .................................................................................................................... 11
Replacing the Front Bezel .................................................................................................................. 11
Installing Additional Memory .............................................................................................................. 12
DIMMs ............................................................................................................................... 12
DDR3-SDRAM DIMMs ...................................................................................................... 12
Populating DIMM Sockets ................................................................................................. 13
Installing DIMMs ................................................................................................................ 14
Installing a Half-Height Expansion Card ............................................................................................. 17
Installing a 12-Volt Powered USB Expansion Card ........................................................... 18
Installing a Second DisplayPort Expansion Card .............................................................. 24
Installing a Full-Height Expansion Card ............................................................................................. 27
Installing a Powered Serial Port Expansion Card .............................................................. 28
Configuring Powered Serial Ports ...................................................................................... 32
Replacing the Riser Card ................................................................................................................... 32
Drive Positions ................................................................................................................................... 39
Installing and Removing Drives .......................................................................................................... 39
System Board Drive Connections ...................................................................................... 41
Removing an Optical Drive from the 5.25-inch Drive Bay ................................................. 42
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Installing an Optical Drive into the 5.25-inch Drive Bay ..................................................... 44
Removing a Secondary Hard Drive from the 3.5-inch Drive Bay ....................................... 48
Installing a Secondary Hard Drive into the 3.5-inch Drive Bay .......................................... 50
Removing and Replacing the Primary 3.5-inch Internal Hard Drive .................................. 51
Replacing the Battery ......................................................................................................................... 57
Appendix A External Security Devices .......................................................................................................... 59
Installing a Security Lock .................................................................................................................... 59
HP Keyed Cable Lock ........................................................................................................ 59
Padlock .............................................................................................................................. 60
HP Business PC Security Lock .......................................................................................... 61
Front Bezel Security .......................................................................................................... 65
Appendix B Optional Integration Tray and Accessories .............................................................................. 67
Appendix C Electrostatic Discharge .............................................................................................................. 69
Preventing Electrostatic Damage ....................................................................................................... 69
Grounding Methods ............................................................................................................................ 69
Appendix D Computer Operating Guidelines, Routine Care and Shipping Preparation .......................... 70
Computer Operating Guidelines and Routine Care ............................................................................ 70
Optical Drive Precautions ................................................................................................................... 71
Operation ........................................................................................................................... 71
Cleaning ............................................................................................................................. 71
Safety ................................................................................................................................. 71
Shipping Preparation .......................................................................................................................... 71
Index ................................................................................................................................................................... 72
vi

1 Product Features
Standard Configuration Features
Features may vary depending on the model. For a complete listing of the hardware and software
installed on the computer, run the diagnostic utility (included on some computer models only).
Some models include an optical drive while other models have a driveless bezel covering the optical
drive bay. On models without an optical drive, the driveless bezel can be removed and replaced with
an optical drive and optical drive bezel.
Figure 1-1 Configuration
NOTE: This product features optional Powered USB ports. In the retail industry, “Powered USB” is
also referred to as “USB + Power,” “USB Plus Power,” and “Retail USB.” In this document, these
ports are referred to as “Powered USB.”
Standard Configuration Features 1

Front Panel Components
Drive configuration may vary by model.
Figure 1-2 Front Panel Components
Table 1-1 Front Panel Components
1 5.25-inch Optical Drive (optional) 5 NIC Link Light
2 Power On Light 6 USB Ports (2)
3 Dual-State Power Button 7 NIC Activity Light
4 Hard Drive Activity Light
NOTE: Some models without an optical drive include a driveless bezel in place of the optical drive bezel. Other
models without an optical drive include an optical drive bezel with a bezel blank covering the optical drive bay.
The USB ports are located behind a sliding door.
The NIC link light indicates a network connection. The NIC activity light indicates network activity.
The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the computer
and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product Features

Rear Panel Components
Table 1-2 Rear Panel Components
1 Powered USB 24V 10 Cash Drawer Connector
2 Serial Connector (COM3) (optional) 11 DisplayPort
3 RJ-45 Network Connector 12 Serial Connector (COM2)
4 Serial Connector (COM4) (optional) 13 USB 3.0 Ports (2)
5 Serial Connector (COM1) 14 USB 2.0 Ports (3)
6 PS/2 Mouse Connector (green) 15 VGA Connector
7 Line-In Audio Connector (blue) 16 PS/2 Keyboard Connector (purple)
8 Power Cord Connector 17 Line-Out Connector for powered audio
devices (green)
9 Powered USB 12V (optional)
NOTE: Arrangement and number of connectors may vary by model.
An optional eSATA adapter, an optional parallel port, and an optional second DisplayPort are
available from HP.
The serial ports can be configured as 5V or 12V powered serial ports.
CAUTION: The cash drawer connector is similar in size and shape to a modem jack. To avoid
damage to the computer, DO NOT plug a network cable into the cash drawer connector.
CAUTION: The system must be powered off before installing or removing peripherals on serial
ports.
Rear Panel Components 3

Changing from Desktop to Tower Configuration
The computer can be used in a tower orientation with an optional tower stand that can be purchased
from HP.
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
4. Orient the computer so that its right side is facing down and place the computer in the optional
stand.
Figure 1-3 Changing from Desktop to Tower Orientation
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the
optional tower stand.
5. Reconnect the power cord and any external devices, then turn on the computer.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer
remains clear and free of obstructions.
4 Chapter 1 Product Features