HP 9000 Series 360 How to use

Service Handbook
UP 9000 Series 300 Computers
Models 360/370
HP Part Number 98579-90039
Flin- HEWLETT
a:~ PACKARD
Hewlett-Packard Company
3404 East Harmony Road, Fort Collins, Colorado 80525

NOTICE
The information contained in this document is subject to change without notice.
HEWLETT-PACKARD MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MANUAL. INCLUDING.
BUT NOT LIMITED TO. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTIC-
ULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or direct. indirect. special.
incidental
or consequential damages in connection with the furnishing. performance. or use of this material.
WARRANTY
A copy of the specific warranty terms applicable to your Hewlett-Packard product and replacement parts can be
obtained from your local Sales and Service Office.
Copyright © Hewlett-Packard Company 1988
ThiS document contains information which is protected by copynght. All rights are reserved. Reproduction adaptatIOn.
or translation without prior written premission is prohibited. except as allowed under the copyright laws
Restricted Rights Legend
Use. duplication or disclosure by the U.S. Government Department
of Defense is subject to restrictions as set forth In
paragraph (b)(3)(ii) of the Rights in Technical Data and Software clause in FAR 52.227-7013.
Copyright © AT&T. Inc. 1980. 1984
Copyright © The Regents
of the University of California 1979.1980.1983
This software and documentation is based in part on the Fourth Berkeley Software Distribution under license from the
Regents
of the University of CaHfomia.
ii

Printing History
New editions of this manual will incorporate all material updated since
the previous edition. Update packages may be issued between editions
and contain replacement and additional pages to be merged into the
manual by the user. Each updated page will be indicated by a revision
date at the bottom of the page. A vertical bar in the margin indicates
the changes on each page. Note that pages which are rearranged due to
changes on a previous page are not considered revised.
The manual printing date and part number indicate its current edition.
The printing date changes when a new edition is printed. (Minor
corrections and updates which are incorporated at reprint do not cause
the date to change.) The manual part number changes when extensive
technical changes are incorporated.
June 1988...Edition 1
Printing History iii

Notices
Radio Frequency Interference Statements
FCC Statement
Federal Communications Commission
Radio Frequency Interference Statement
(U.S.A. Only)
The Federal Communications Commission (in Subpart J of Part 15, Docket
20780) has specified that the following notice be brought to the attention
of the users of this product.
Warning: This equipment generates, uses, and can radiate radio fre-
quency energy
and if not installed and used in accordance with the in-
structions manual, may cause interference to radio communications. It
has been tested and found to comply with the limits for a Class A com-
puting device pursuant to Subpart J of Part 15 of FCC rules, which are
designed to provide reasonable protection against such interference when
operated in a commercial environment. Operation of this equipment in a
residential
area is likely to cause interference in which case the user at his
own expense will
be required to take whatever measures may be required
to correct the interference.
VCCI Statement (Japan Only)
~fiI.~~~0.~.W~±~§~tLkmw~eH.~.~.~§~m~
thh~~ (VCC!) £~Ii::ilg.LL;JQl)i-to
1lt -:J L, f:t t ~ ~ i t: Ii i- 01~H~ L t: ~ ~ ~ ~ ffl -t 6 t. 7:);t. T v f=' :)
3 /' ~f~~~Jde ~f~.~ ~.q.:z 6 c t tJi ~ I) i -to
1& t& m BjJ ~ Ie 1lt -:J L 1£ L ~ , 1& I) t& ~ ,~ L L F ~ ~'o
iv Notices

Manufacturer'S Declaration (Germany Only)
Herstellerbescheinigung
Hiermit wird bescheinigt, daB dieses Gerat in Ubereinstimmung mit
den Bestimmungen der Postverfiigung 1046/84 funkentstort ist. Der
Deutschen Bundespost wurde das Inverkehrbringen dieses Gerates
angezeigt und die Berechtigung zur Uberpriifung der Serie auf Ein-
haltung der Bestimmungen eingeraumt.
Safety Considerations
WARNINGs, CAUTIONs, and Notes
Warnings, cautions and notes are used throughout this document to
alert the user to conditions of importance. They are used as follows:
• WARNINGS contain information which, if not observed, could
result in injury to personnel or loss of life.
• CAUTIONS contain information which, if not observed, could
result in damage to or destruction of equipment.
• Notes contain information that will assist you in accomplishing the
job.
Notices v

Examples:
WARNING
The power supply presents a hazard to personnel.
Extreme care must be taken when connecting
voltmeter probes to the test points. De-energize
the product
by turning it off and removing its
power cord before connecting or removing test
probes.
ICAUTION I
The printed circuit assemblies in this product
are susceptible to damage by electro-static dis-
charge. Extreme care must be taken when han-
dling printed circuit assemblies. Use an Anti-
static Workstation while handling printed circuit
assemblies.
Note
Hewlett-Packard supports repair of this product
only to the assembly level. The fault is diagnosed
to the assembly that is causing the problem. That
assembly is then replaced with a new or rebuilt
one.
vi Notices

Information Locator
Finding Service Information
On the next page is a Service Infonnation Locator. It shows where to
find a variety of subjects dealing with servicing these products. To use
this table, first find the type of information you need
to reference in the
left-hand column. Next, move to the right in that row to a referenced
chapter number. Last, move
up the column with the information's
referenced chapter to
the top. Across the top are manual titles and
part numbers that have the information documented.
Chapter identifiers in
the Locator use the following codes:
Chapter Number: Numbers, such as 2. Inclusive chapters, such as 4-6.
Appendices: Letters, such as A for Appendix
A.
Entire Manual: All
Varies: * (Check Table of Contents or Index.)
In some cases, two
or more references will be shown for a given infonna-
tion type. You should check all references
to be sure you get the specific
information you need.
For example, suppose you need
to find out what the Repair Philosophy
is fo the HP 98570A Bus Expander. Locating "Repair Philosophy" in
the left-hand column, and moving to the right in that row, you'll notice
that this information is in "Chapter 1" of a manual. At the top of this
column
is the manual's abbreviated title. Chapter 7 in this manual lists
manual titles
and part numbers for service information.
Information Locator vii

Service Information Locator
Manuals identified in this locator are abbreviated by their initials:
81M Service Information Manual
IRM Installation Reference Manual
8HB Service Handbook
PIN Product Installation Note
CRM Configuration Reference Manual
TD8 Technical Data Sheet/Price List
TTM Series 300 Test Tools Manual
ADG Accessory Development Guide
8PM Site Preparation Manual
viii Information Locator

Service Information Locator
Service
Information
SIM
SHB
CRM TTM
SPM
IRM
PIN
TDS
ADG
Assembly replacement 2
Block diagrams
1,2 9
Booting Operating Systems 4
Computer tests 1,5 2 1,2,3
Configurations 1 3 All
All
CS/80 tests
1,5
5 4
Electrical requirements 1 1 3, A *
Environmental requirements 1 2 4, A *
Functional descriptions 3
All
HP - HIL device tests
2, 3
Installation 2 2
All All All All
I/O Bus architecture
1,3 All
Monitors 1 3 All A 1 *
People who can help
><0

Service Information Locator (cont.) .
Service
Information
SIM SHB CRM TTM SPM IRM PIN
TDS ADG
Options/ Accessories
1,3
3 All All All * All
Ordering spare parts
6 8
Part numbers 6 8 All
Peripherals 1 3 All *
Preventive maintenance 2
Product information 1 1 All All All All All
Product numbers 1
1,3 All A All
Reference
material
7 10 * All All All
Self-tests
4, 5 5 1,2
Service notes 1 11
Site preparation
2 All
System Functional Tests
1,5
5 1,3
Systems 1 3 All All *
Troubleshooting 5 4 All
Turn-on
3,4 4, 5 2
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