HP T5520 - Compaq Thin Client Service manual

Administrator’s Guide
Microsoft Windows CE Image for HP
Compaq Thin Clients
Image Version 5.0
Document Part Number: 349401-005
June 2005
This guide provides network administrators with basic instructions
for configuring CE-based thin clients.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.
The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
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No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard
Company.
ÅWARNING: Text set off in this manner indicates that failure to follow
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directions could result in damage to equipment or loss of information.
Administrator’s Guide
Microsoft Windows CE Image for HP Compaq Thin Clients
Fifth Edition (June 2005)
Document Part Number: 349401-005

Administrator’s Guide www.hp.com 1
Contents
Introduction
Image Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Updates for Image Refresh Version 5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
The Desktop
Taskbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
HP Connection Administrator
Accessing HP Connection Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Main HP Connection Administrator Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Adding, Editing, and Deleting Connections in HP Connection Administrator Window 3–4
The HP Connection Administrator Advanced Window
Advanced Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Assign Connections Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Global UI Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Security Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Adding, Editing, and Deleting Connections in the Advanced Window . . . . . . . . . . . . 4–8
Assigning Connections to Users in the Advanced Window . . . . . . . . . . . . . . . . . . . . . 4–9
Designating Connections as Primary or Secondary . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Making a Connection Automatically Connect when HP Connection Administrator is
Launched . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Making a Connection Automatically Reconnect if it Disconnects . . . . . . . . . . . . . . . 4–12
Assigning a Server Port to Ping before Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Setting Time Constraints for a Valid Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Setting the Terminal to Kiosk Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Switching to a Different User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Enabling Automatic Log On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
Creating a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

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Contents
Control Panel
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
DHCP Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
Global ICA Client Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
Hotkeys Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
Preferences Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
Server Location Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
Firewall Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
Internet Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
JETCET PRINT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
LPD Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
Network and Dial-up Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
Dial-Up Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Virtual Private Network (PPTP) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Virtual Private Network (L2TP) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
PPP Over Ethernet (PPPoE) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
Port Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
RDP/ICA Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
Adding a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
Modifying an Existing Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
Regional and Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
Enabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
Creating a User’s Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
SNTP Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
System Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
Direct from HP Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
FTP Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

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Contents
Terminal Server Client Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
View or Remove Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
VNC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
Volumes & Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
Programs and Add-ons
Programs and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
ELO Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
HP Connections for Citrix Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
To create a shortcut, right-click on the connection and select Send to Desktop. A
shortcut to the connection appears on the desktop. . . . . . . . . . . . . . . . . . . . . . . . . 6–2
HP Registry Import/Export Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
RDP 5.5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
VNC Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
Settings for VNC Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
TxtPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
Add-ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
Messenger 5.0 Add-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

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Contents

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1
Introduction
The CE-based terminal offers greater user flexibility than previous
CE products because it can be used from the Explorer shell (desktop),
used strictly with the HP Connection Administrator, or further locked
down into Kiosk mode.
This guide provides the network administrator with instructions for
local and remote configuration of the CE-based terminal and explains
the various utilities used to accomplish this. Typically, a terminal is
configured locally then used as a template for other terminals, which
can then be configured via remote administration tools.
Server and application connections can be created through the HP
Connection Window or the HP Connection Administrator. A
connection created with one utility will also be available for editing
and configuring in the other utility. Although you can create and edit
connections with either utility, only HP Connection Administrator
provides the functionality to create connections and set up user
profiles. HP Connection Administrator is also used to determine the
start mode and user interface for the terminal.
Chapters in this guide are specific to the desktop interface, the HP
Connection Window utility, the HP Connection Administrator utility,
and all the programs in the Control Panel.

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Introduction
Image Updates
HP provides periodic updates to the image for the HP Compaq t53x0
and t55x0 thin clients. Check the HP support site for important
documentation that provides specific information for your image
version. Support documentation can be found at
http://welcome.hp.com/country/us/en/support.html.
For the latest version of the HP Compaq t53x0 and t55x0 Thin Clients
Microsoft Windows CE Image, visit the HP website at
http://h18004.www1.hp.com/support/files/thinclients/us/index.html
Setup Wizard
Microsoft Windows CE HP Image version 4.21 and later include a
Setup Wizard. Setup Wizard provides a simplified method to
configure a thin client device. After you unbundle the image, the
Setup Wizard will launch.
✎There is a 20 second delay after the Setup Wizard launches. If the
administrator does not click Next before the timer expires, the default
settings for the thin client will load.

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Introduction
Updates for Image Refresh Version 5.0
■Dynamic DNS added. Secure updates are supported with
Kerberos encryption, which is only supported with Windows
2000 and 2003 Servers.
■DMA flash enabled.
■Windows CE 5.0 adds support for the EHCI USB controller
driver (i.e. USB 2.0) on select models.
■VNC Server Add-on.
■TxtPad Add-on - Text Editor.
■RDP 5.5 Add-on
■Messenger 5.0 Add-on
■Auto DHCP Update Feature enabled by default.

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Introduction

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The Desktop
The Microsoft Windows CE image includes an Explorer shell
(desktop) that resembles the typical Windows desktop features that
should be familiar to most users of desktop computers. The desktop
includes a taskbar, start menu, shortcut icons, and a background
image.
The desktop has the typical desktop functionality. To change the
display settings, right-click on the desktop and select Properties from
the pop-up list. This brings up the Display Properties dialog where
you can make changes to the background, appearance, resolution and
color quality settings, and screen saver.

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The Desktop
You can change the background image to one of your own
preference, but the image must be a .bmp format.
✎If you change the screen resolution setting, you must reboot for the
change to take effect. If you do not know if the screen resolution
mode you selected is supported by your monitor, click the Test button
on the Display Properties Settings tab.
Taskbar
The taskbar includes a Start button, active task buttons (currently
running programs), and a notification area (system tray).
By default, the taskbar is automatically hidden. You must move the
pointer to the bottom of the screen to bring up the taskbar. If you want
to change it so that the taskbar is always displayed, right-click on the
taskbar, select Properties, and clear the Auto hide check box.
Start Menu
Open the Start menu by clicking the Start button on the taskbar. The
Start menu includes a Programs list, a Settings list, a Run dialog, and
a Shut Down dialog.

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The Desktop
Icons
The icons on the desktop are shortcuts to programs that include HP
Connections for Citrix Software, Internet Explorer, and RDP. You
can also add icons for shortcuts to connections that have been created
by right-clicking on the connection icon in the HP Connection
Window utility and selecting Send to Desktop.
To launch a program or connection from the desktop, double-click the
respective icon.
✎Due to Windows CE architecture, properties for the programs on the
desktop can not be changed from the desktop. In other words, if you
right-click on a desktop icon and select Properties, the property
values for that program can not be changed. Only property values for
the shortcut can be changed.

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The Desktop

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HP Connection Administrator
The HP Connection Administrator allows you to manage server and
application connections by setting up ICA Connections, assigning the
connections to Connections, and creating Profiles made up of users
and their assigned Connections.
✎Connections can also be established through the HP Connections for
Citrix Software. If a Connection is created in HP Connections for
Citrix Software, it will also appear in HP Connection Administrator.
Likewise, if a Connection is created in HP Connection Administrator,
it will also appear in HP Connections for Citrix Software.
Accessing HP Connection Administrator
HP Connection Administrator can be accessed through the Start menu
(Start > Programs > HP Connection Administrator).

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HP Connection Administrator
Main HP Connection Administrator Window
When HP Connection Administrator is launched, the first window
displayed is the main HP Connection Administrator window.
The main HP Connection Administrator window includes the
following features.
■Connection display: The area on the left side of the window
shows the Connections and their status as either “CONNECTED”
or “NOT CONNECTED.” The display only shows the
Connections assigned to the person who is currently logged on to
the terminal.
■Connect button: Click this button to connect one of the
connections on the left side of the window. Highlight the
connection and click the Connect button.
■Control Panel button: This button is used access the Control
Panel when the system is in Kiosk mode so that the Administrator
or user with permission can access the Control Panel icons.

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HP Connection Administrator
■Delete button: Select a connection in the connections display
then click this button to delete the connection. Note that the
connection is deleted from the list of connections available to all
users, not just the user currently logged on to the terminal.
■Add button: Click this button to create a new connection and add
it to the list of connections assigned to the user currently logged
on to the terminal. The new connection will also be available for
assignment to other users in the Advanced window.
■Edit button: Select a connection in the connections display then
click this button to edit the connection.
■Help button: Click this button to access HP Connection
Administrator's online help.
■Advanced button: Click this button to access the Advanced
window, where you can configure and assign connections, set up
user security accounts, and configure the user interface for the
terminal.
■Exit button: Click this button to exit HP Connection
Administrator.

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HP Connection Administrator
Adding, Editing, and Deleting Connections in HP
Connection Administrator Window
You can add, edit, or delete connections in the HP Connection
Administrator window or in the Advanced window. Adding a
connection in the HP Connection Administrator window adds it to the
list of connections assigned to the user currently logged on to the
terminal. The new connection will also be available in the Advanced
window for assignment to other users.
1. To add a connection in the HP Connection Administrator
window, click the Add button.
2. In the Choose type dialog box, select the type of connection you
want to create and click the OK button. A Wizard or setup dialog
for the connection type is displayed.
3. Follow the on-screen instructions in the Wizard or setup dialog to
add the connection to the user's connections list and to the list of
available connections that can be assigned to other users in the
Advanced window.
4. To edit the connection, select the connection and click the Edit
button. Make the appropriate changes in the Wizard or setup
dialog.
5. To delete the connection, select the connection and click the
Delete button. The connection is deleted from all user connection
lists, not just the user currently logged on to the terminal.
✎Do not rename a connection once the connection has been established
and assigned to users. Renaming a connection effectively deletes the
connection from all user accounts.

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The HP Connection Administrator
Advanced Window
Advanced Window
The Advanced window is accessed by clicking the Advanced button
on the main HP Connection Administrator window.
The Advanced window allows you to configure and assign
connections, set up user security accounts, and configure the user
interface for the terminal.

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The HP Connection Administrator Advanced Window
✎You must be logged in with Administrator permissions or with the
"User may add, edit, or delete connections" permission to access the
Advanced window.
The Advanced window includes two tabs, the Assign Connections tab
and the Global UI tab.
Assign Connections Tab
■User select list: This drop-down list includes all users accounts
associated with the system. Select a user from the list to configure
connections for the user.
■Security button: Click this button to access the Security
window, where you can create and configure user accounts.
■Available connections list: This panel on the left side of the
window displays all available connections that can be assigned to
users.
❏Name: This column displays the name of the connection
assigned when the connection was created.
❏Type: This column displays the type of connection.
❏Ping Type: This column in the available connections list
shows the server port to ping for the connection.
Double-click on an entry in this column to allow "Smart
Ping," which automatically assigns the port to ping based on
the connection type, or you can manually enter the port to
ping.
■Delete button: Select a connection in the available connections
list then click this button to delete the connection from the list.
Note that the connection will also be deleted from the lists of
connections assigned to all users.
■Add button: Click this button to create a new connection and add
it to the list of available connections.
■Edit button: Select a connection in the available connections list
then click this button to edit the connection.
■Connections for "selected user" list: This panel on the right
side of the window shows the connections assigned to the user
displayed in the User field near the top of the window.