HP Vectra VL 6/xxx - 6 User manual

Familiarization Guide
HP Vectra VL
6/xxx Series 6 PC
HP Vectra VL MT PC
HP Vectra VL PC
This guide is for experienced technicians who have
already completed the HP Vectra PC family training
course. It is a self-paced training guide designed to train
you to repair the PC. It contains information specific only
to the repair of these PCs. For information on the
installation of accessories, see the User’s Guide and the
Online documents that are supplied with the PC.
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Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental
or consequential damages in connection with the furnishing, performance, or use
of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent
of Hewlett-Packard Company.
Centronics® is a registered trademark of Centronics Data Computer
Corporation.
Microsoft®, Windows® and MS-DOS® are registered trademarks of the
Microsoft Corporation.
Pentium® is a registered trademark of the Intel Corporation.
SoundBlasterTM is a trademark of Creative Technology Limited.
Hewlett-Packard France
Performance Desktop Computing Division
38053 Grenoble Cedex 9
France
1997 Hewlett-Packard Company
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1
Vectra Products Overview
Vectra Products Overview
Component HP Vectra VL 6/xxx PC HP Vectra VL 6/xxx MT PC
Microprocessor Pentium II, 233 MHz or 266 MHz, 32 KB of level-1 cache memory, 256 KB
or 512 KB of level-2 cache memory
VRM 2.8 Volt Voltage Regulator Module
Main memory 32 MB or 64 MB (standard), 192 MB(maximum), non-ECC EDO 60 ns DRAM,
Six SIMM sockets (organized as three pairs)
Graphics controller Cirrus 5446 integrated on the system board, with 2 MB video memory not
upgradeable
OR: Matrox MGA Millennium II on a PCI accessory board, with 4 MB
video memory upgradeable to 12 MB
Communications
ports
2 USB connectors, 2 serial ports, parallel port, keyboard, mouse
Mass storage 4.0 GB IDE or 2.5 GB IDE
5 shelves (3 front access, 2 internal)
4.0 GB IDE or 2.5 GB IDE
6 shelves (4 front access, 2 internal)
Accessory board
slots
5 slots
(2 PCI, 1 ISA, 2 combination PCI/ISA)
6 slots
(2 ISA, 2 PCI, 2 combination PCI/ISA)
Audio board New ISA Plug-and-Play audio board on multimedia models
CD-ROM drive 24✕speed IDE on multimedia models
Flexible disk drive New version without bezel Standard version with bezel
Power supply Auto-ranging 100/240 VAC, 150 W
input, 120 W output
Manually switched 115/230 VAC,
200 W input, 160 W output
Power saving 115 V, 60 Hz: 21 W in suspend mode, 27 W in standby mode
230 V, 50 Hz: 25 W in suspend mode, 30 W in standby mode
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2
New Package for the Desktop Models
New Package for the Desktop Models
(Multimedia models only)
activity light
status light
Front view
System board switches
Processor
VRM
Video memory
Main memory
Hard disk drive
24✕CD-ROM drive
Flexible disk drive
Front view with cover
removed
USB Serial A Parallel
Mouse
Keyboard
Display Serial B
Rear view Retaining brackets
Security lock hole
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3
Minitower Package
Minitower Package
System board switches
Processor
VRM
Video memory
Main memory
Front view with cover
removed
USB
Serial A
Parallel
Mouse
Keyboard
Display
Serial B
Rear view
Voltage selection switch
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4
System Board and Backplanes
System Board and Backplanes
Most desktop and minitower models are supplied with a Matrox graphics
controller on a PCI board, and do not have the integrated graphics controller
loaded on the system board.
A
A
B
B
C
C
Memory Slots
Flexible Disk Connector
CD-ROM Connector
Hard Disk Connector
Power Connector
Status Panel
Not Used
Voltage Regulator Module
Processor Slot
System Board Switches
Video Memory
(Items shown in grey are
Parallel Port Serial Port A Serial Port B Display USB
Kbd Mou
VESA Connector
Graphics
Controller
Chip
present only on models with
integrated graphics controller)
External Start
External Speaker
Internal Speaker Connector
External Battery Connector
3.3 V Connector
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5
System Board and Backplanes
Desktop (front view)
2 ✕PCI slot (shown in white)
2 ✕ISA/PCI combination slot
(shown in light grey)
1 ✕system board slot (shown
in dark grey)
Desktop (rear view)
1 ✕ISA slot (shown in grey)
Minitower (top view)
2 ✕PCI slot (shown in white)
2 ✕ISA slot (shown in grey)
2 ✕ISA/PCI combination slot
(shown in light grey)
1 ✕system board slot (shown
in dark grey)
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6
Installing Accessories in the New Desktop Package
Installing Accessories in the New Desktop Package
The new package for the desktop models involves a number of new
procedures.
Removing the Cover
Removing the Power
Supply
1. Press the
latch down
2. Press the two tabs down, pivot
the panel downward, and lift it off
4. Push the cover away
from you and lift off
3. Unlock
with the key
1. Remove all
external cables
2. Lift the front
of the power
supply to free
the two side
catches
3. Slide it horizontally out 4. Lift the power supply clear and lay it upside down on the
front drive unit
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Installing Accessories in the New Desktop Package
Installing an Accessory
Board
InstallinganISAboard on
the rear of the backplane
1. Unscrew the retaining
bracket
2. Remove the slot cover
3. Slide the board into the slot
5. Replace the retaining
bracket.
4. Slide it horizontally out
1. Unscrew the retain-
ing bracket at the rear
of the computer
2. Remove the rear tray by sliding it forward about
1.5 cm (1/2 inch), and lifting it up and out.
Access is then clear for installing a short ISA board
in the slot on the rear side of the backplane.
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8
Installing Accessories in the New Desktop Package
Installing a Hard Disk
Drive in the Top Rear
Shelf
Installing a Hard Disk
Drive in the Bottom Rear
Shelf
1. Unscrew the retain-
ing bracket at the rear
of the computer
2. Remove the rear tray by sliding it
forward about 1.5 cm (1/2 inch),
and lifting it up and out
3. Align the disk drive with the
holes in the tray, and secure using
the screws provided
4. Connect the data cable
and power cable to the
rear of the drive
1. Unclip the metal plate at the rear
of the computer, and remove it
2. Remove the tray by pushing it from
the inside, and sliding it out the back
of the computer
3. Secure the 3.5-inch drive
(shown above) or 5.25-inch drive
(shown below) on to the tray
with the screws provided
4. Slide the tray back into the rear of
the computer
5. Replace the metal plate. Insert the
flat end first then push it until it
clicks into place.
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Installing Accessories in the New Desktop Package
Installing a CD-ROM
Drive or Zip Drive in a
Front Shelf
1. Press the two retaining clips of the
front drive unit inward, and slide the
unit forward about half way 2. Push the two catches on the front
drive unit down, and then slide the
unit out, holding it with both hands
3. Carefully place the unit on its side,
and remove the top mounting
bracket. Remove the metal filler plate
from the empty shelf, if there is one
4. If the drive has a tray, attach the
drive on to the tray. (CD-ROM drives
do not need a tray. Many zip drives
require an HP-supplied tray)
5. Lower the drive into the free grove of the
mounting bracket. Use the two pins on the
mounting bracket to slot the drive into place.
7. Draw the computer’s cables through
the front drive bay area and connect
the data cable to the rear of each drive
6. Position the other mounting
bracket on top, aligning it properly so
that it clicks into place
8. Using both hands, lift the drive unit and slide it back into the computer
about half way. Connect the power cable to the rear of each drive
9. Retrieve the universal front bezel from the PC’s chassis by opening the two clips.
10. Remove the filler bezel from the
PC’s front panel and replace it with the
universal front bezel.
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10
Installing Accessories in the New Desktop Package
Replacing the Pentium II
Processor
The Pentium II processor is contained on a module that is installed in a socket
on the system board. It is held in place by a bracket. There are two plastic
clips, one on the top of each pillar of the bracket, to hold the processor
module in place.
To remove the old processor module:
1Press the two plastic clips towards each other.
2Carefully pull the processor module away from its connector on the
system board.
The heat-sink is supplied with the processor, and is bolted to it by the
manufacturer.
Plastic clips
Heat-sink
Bracket pillars
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11
Installing Accessories in the New Desktop Package
Replacing the Flexible
Disk Drive
The flexible disk drive is mounted vertically in the front, right-hand edge of
the computer. It is held in place by two plastic clips, one visible from above,
and the other visible through a square hole in the right-hand bottom panel of
the computer.
To remove the flexible disk drive, press both plastic clips leftward, and pull
the drive out through the front of the computer.
To install the new processor module, reverse the above procedure.
Replacing the System
Board
The system board is secured in place by the familiar system board handle
mechanism. However, before the system board can be removed, it is
necessary first to remove the left-hand bottom panel of the computer. This is
held in place by a metal clip at the front end, and can be released by levering
it at this end with a screw-driver, or similar implement.
Once the replacement system board has been installed, reverse the above
procedure. Insert the back end of the left-hand bottom panel into its slots in
the back panel of the computer, and then push the front end until it clips
into place.
Plastic clips
Flexible disk drive
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12
Accessories that are Supplied with the PC
Accessories that are Supplied with the PC
Matrox Millennium II
Graphics Controller
Board
This PCI board is Plug-and-Play. It is supplied with the correct drivers, and
does not require specific configuration when installed in this PC.
Audio Controller Board This new Plug-and-Play ISA board is supplied with the correct drivers, and
does not require specific configuration when installed in this PC.
Top and bottom halves of the
upgrade socket. (For the
installation of a video memory
upgrade module or the Matrox
MPEG module).
Display connector 4 MB memory chips
Joystick connector
Internal speaker connector
Multimedia control panel
CD audio connector
Telephone answering device connector
AUX-IN connector
Multimedia control panel connector
microphone connector
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13
Flashing the Latest Version of the System BIOS
Flashing the Latest Version of the System BIOS
BIOS upgrades can be downloaded, on to flexible diskette, from the
HP World Wide Web site. Following the instructions which you are given,
you will obtain the flash utility programs, FLASH.BAT, AUTOEXEC.BAT and
PHLASH.EXE programs, the BIOS file, HD07xx.FUL, and a file called
pfmhd106.bin, on a bootable flexible diskette.
Insert the flexible diskette into drive A. Re-boot the system. Enter the
command of the form FLASH HD07xx.FUL (where xx is replaced by the
version number of the BIOS that you have downloaded).
Access HP World Wide
Web Site World-Wide Web URL http://www.hp.com/go/vectrasupport
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14
Complete the Questionnaire to Check Your Understanding
Complete the Questionnaire to Check Your Understanding
Draw a circle around each letter that corresponds with a correct answer.
(There may be more than one correct answer to each question).
1The following PC, supplied with a 4 GB hard disk, CD-ROM drive and
audio board, has had components added by the user, and now no longer
works. Which of the following could be the source of its failure to operate
properly?
aAn 1 GB IDE hard disk drive has been fitted in the second internal
shelf, and has been connected to the spare grey IDE connector.
bA non-HP tape drive has been fitted in the lower front access shelf, and
has been connected to the spare FDD connector.
cThere is an HP 32 MB memory module in memory socket C1, but
socket C2 is empty.
dMemory sockets B1 and B2 are empty.
eThere is a pair of non-HP 4 MB memory modules in bank A.
fA non-HP network-board has been installed as a PCI accessory.
2The client wishes to accelerate the processing throughput of the PC.
Which of the following options are viable:
aReplacing the current 233 MHz processor by a 266 MHz processor.
bReplacing the current processor by an overdrive processor
(when available).
cInstalling more level-2 cache memory modules.
dInstalling more main memory modules.
3Which of the following statements is correct (when installing a device in
the lower 5.25-inch front-access drive shelf of the desktop model)?
aThe new drive will already have the correct front bezel.
bThe filler bezel on the front panel needs to be modified with a knife.
cThe PC is supplied with the correct replacement bezel for the drive.
dA kit of bezels (PN 5064-2667) needs to be ordered from HP.
eNo bezel is necessary.
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15
Complete the Questionnaire to Check Your Understanding
4The client is unable to obtain the performance that is expected from a
hard disk drive. What would you suggest might be the problem?
aThe drive has been installed in the slave position of the primary IDE
cable.
bThe drive has been installed on the secondary IDE cable.
cThe jumpers on the drive have not been set correctly.
dThe drive has not been correctly detected by the Setup program, and
needs to be configured manually.
5The client is unable to start the PC from the keyboard. What would you
suggest might be the problem?
aThe PC is not plugged in.
bThe Keyboard-Power-On function has not be enabled in the Setup
program.
cThe Keyboard-Power-On function has not be enabled on the system
board switches.
dThe Keyboard-Power-On function has not be enabled in Display
Properties menu of the operating system.
eThe PC is running the wrong operating system for this function.
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16
Answers and Explanations
Answers and Explanations
1The following PC, supplied with a 4 GB hard disk, CD-ROM drive and
audio board, has had components added by the user, and now no longer
works. Which of the following could be the source of its failure to operate
properly?
c There is an HP 32 MB memory module in memory socket C1, but
socket C2 is empty.
d Memory sockets B1 and B2 are empty.
e There is a pair of non-HP 4 MB memory modules in bank A.
Installing non-HP accessory boards and drives does not infringe the
specification of the PC (though the non-HP products are not supported
by HP, and the customer pays for the visit, the HP PC remains
supported). However, installing non-HP memory modules is not within
the specification of the PC, and would cause the PC to be unsupported
by HP.
2The client wishes to accelerate the processing throughput of the PC.
Which of the following options are viable:
b Replacing the current processor by an overdrive processor
(when available).
d Installing more main memory modules.
HP does not support the replacement of a processor by a faster one,
unless it is an official overdrive equivalent for the original processor, even
when models exist that use the faster processor. It is not possible to
install modules into the processor module. Installing more main memory
increases the performance of the virtual memory system.
3Which of the following statements is correct (when installing a device in
the lower 5.25-inch front-access drive shelf of the desktop model)?
c The PC is supplied with the correct replacement bezel for the drive.
The Universal Front Bezel is supplied in the side of the PC (see page 9)
and should fit most designs of 5.25-inch drive. The kit of bezels can be
ordered if the client has lost this bezel. The PC risks accumulating dust
and dirt, and will not look attractive, if the drive is fitted without a bezel.
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17
Answers and Explanations
4The client is unable to obtain the performance that is expected from a
hard disk drive. What would you suggest might be the problem?
a The drive has been installed in the slave position of the primary IDE
cable.
b The drive has been installed on the secondary IDE cable.
c The jumpers on the drive have not been set correctly.
d The drive has not been correctly detected by the Setup program, and
needs to be configured manually.
The correct answer to this question is, “all of the above”. Response (d) is
unlikely to be the case, but is worth checking for the information that it
can yield.
5The client is unable to start the PC from the keyboard. What would you
suggest might be the problem?
a The PC is not plugged in.
b The Keyboard-Power-On function has not be enabled in the Setup
program.
c The Keyboard-Power-On function has not be enabled on the system
board switches.
The function works with any operating system, and is not configured on
any particular Windows menu.
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Paper not bleached with chlorine.
Manual Part Number D5040-90901
Printed in France - 05/97
50%
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