HP Vectra VE5 2 User manual

HP Vectra User’s Guide

Table of Contents
WELCOME TO YOUR HP VECTRA PC 54
1 SETTING UP YOUR PC 55
UNPACKING YOUR PC 55
CONNECTING THE DISPLAY, MOUSE, AND KEYBOARD 56
CONNECTING TO A NETWORK 57
CONNECTING A PRINTER 58
CONNECTING AUDIO ACCESSORIES 59
CONNECTING A SCSI ACCESSORY 59
CONNECTING THE POWER CORDS 61
STARTING AND STOPPING YOUR PC 63
INSTALLING AN OPERATING SYSTEM 65
INSTALLING THE WINDOWS NT WORKSTATION OPERATING
SYSTEM 66
INSTALLING THE OS/2®OPERATING SYSTEM 69
INSTALLING WINDOWS 95 72
2 USING YOUR PC 75
WORKING IN COMFORT 75
REPETITIVE STRAIN INJURY 75
QUESTIONS AND ANSWERS 75
INSTALLING YOUR DISPLAY 76
WHAT IS DISPLAYED ON THE SCREEN 76
USING A DOCUMENT HOLDER 77
YOUR HP KEYBOARD 77
YOUR DESK 78
YOUR CHAIR 78
YOUR POSTURE 79
YOUR WORKSPACE AND WORK ENVIRONMENT 80
LIGHTING 80
FURTHER SUGGESTIONS 81
SUMMARY RECOMMENDATIONS 81
BIBLIOGRAPHY OF ARTICLES FOR MORE INFORMATION 83
CONFIGURING PASSWORD SECURITY 83
SETTING A PASSWORD 84
USING YOUR CD-ROM DRIVE 85
LOADING A CD 86
EJECTING A CD WHEN THE OPEN/CLOSE BUTTON IS DISABLED 87
TIPS FOR USING YOUR PC 87

3 HOW TO INSTALL ACCESSORIES INSIDE YOUR PC 88
SUPPORTED HP ACCESSORIES 88
REMOVING AND REPLACING THE COVER 89
REPLACING THE COVER AFTER INSTALLING ACCESSORIES 92
MOVING THE POWER SUPPLY 93
REPLACING THE POWER SUPPLY AFTER INSTALLING
ACCESSORIES 94
INSTALLING MEMORY 95
MAIN MEMORY MODULES 95
INSTALLING MORE MEMORY ON THE MGA VIDEO ADAPTER 96
INSTALLING ACCESSORY BOARDS 98
CONFIGURING ACCESSORY BOARDS WITH PLUG AND PLAY 98
INSTALLING THE BOARD 100
INSTALLING DISK DRIVES 103
INSTALLING A HARD DISK DRIVE 104
COMPLETING THE INSTALLATION OF A HARD DISK DRIVE 110
INSTALLING A DRIVE IN A FRONT-ACCESS SHELF 111
INSTALLING A PROCESSOR 114
COMPLETING THE INSTALLATION OF A PROCESSOR 117
4 TROUBLESHOOTING YOUR PC AND USING THE SETUP
PROGRAM 118
SOLVING PROBLEMS 118
IF YOU CANNOT SOLVE THE PROBLEM 119
IF YOUR PC DOES NOT START 119
IF YOUR DISPLAY IS BLANK AND THERE ARE NO ERROR
MESSAGES 119
IF AN ERROR MESSAGE APPEARS 120
IF YOUR PC HAS A HARDWARE PROBLEM 123
IF YOUR DISPLAY DOES NOT WORK 123
IF YOUR KEYBOARD OR MOUSE DOES NOT WORK 124
IF YOUR PRINTER DOES NOT WORK 125
IF THE FLEXIBLE DISK DRIVE DOES NOT WORK 125
IF THE HARD DISK DOES NOT WORK 126
IF AN ACCESSORY BOARD DOES NOT WORK 126
IF YOUR PC HAS A SOFTWARE PROBLEM 127
IF YOU HAVE FORGOTTEN YOUR PASSWORD 127
IF YOU CAN’T START THE SETUP PROGRAM 127
IF THE DATE AND TIME ARE INCORRECT 128
IF YOUR PC HAS AN AUDIO PROBLEM 128
IF THE CD-ROM DRIVE HAS A PROBLEM 129
USING THE HP SETUP PROGRAM 130
STARTING THE SETUP PROGRAM 130
UNDERSTANDING THE SETUP PROGRAM 132
USING THE SCSISELECT UTILITY 137
IF THE SCSI HARD DISK STOPS WORKING 141

IF YOU LOSE THE KEY 141
5 TECHNICAL INFORMATION 142
SYSTEM SPECIFICATIONS 142
AUDIO FEATURES 143
POWER CONSUMPTION INFORMATION 144
THE PC’S MEMORY MAP 145
IRQS, DMAS, AND I/O ADDRESSES USED BY YOUR PC 146
AVAILABLE VIDEO RESOLUTIONS 147
THE PC’S REAR CONNECTORS 148
SYSTEM CONNECTORS AND SWITCHES 149
SYSTEM BOARD CONNECTORS 149
VIDEO ADAPTER SWITCHES 150
SYSTEM BOARD SWITCHES 151
RECYCLING YOUR PC 152
6 HEWLETT PACKARD SUPPORT AND INFORMATION SERVICES
153
INTRODUCTION 153
YOUR HP AUTHORIZED RESELLER 153
HP SUPPORTPACK 154
HP SUPPORT ASSISTANT CD-ROM 154
HEWLETT-PACKARD INFORMATION SERVICES 154
HP FORUM ON COMPUSERVE 154
HP FORUM ON AMERICA ONLINE 155
HP BBS LIBRARY 155
INTERNET—FTP LIBRARY SERVICE 156
ACCESS HP WORLD WIDE WEB SITE 156
HP FAXBACK ON DEMAND—HP FIRST 156
HP AUDIO TIPS (USA ONLY) HP AUTOMATED SUPPORT DIRECTORY156
ORDERING DRIVERS AND BIOS ON DISKETTE{XE "DRIVERS"}{XE
"BIOS"} 157
HP SUPPORT SERVICES 157
HEWLETT-PACKARD TELEPHONE SUPPORT 158
LIFELINE TELEPHONE SUPPORT 159
HP NETWORK PHONE-IN SUPPORT SERVICE (NPS) 159
SUMMARY 160
HEWLETT-PACKARD MARKETING HEADQUARTERS 161
HP WORLD WIDE WEB SERVER 161
HP ANONYMOUS FTP SERVER 161
EUROPEAN CUSTOMER SUPPORT CENTER 161
HP WORLD WIDE WEB SERVER 162
HP ANONYMOUS FTP SERVER 162
EUROPEAN CUSTOMER SUPPORT CENTER 162
GLOSSARY 163

7 REGULATORY INFORMATION AND WARRANTY168
REGULATORY INFORMATION 168
FCC (FOR USA ONLY) 168
HP HARDWARE WARRANTY 170
HP SOFTWARE PRODUCT LICENSE AGREEMENT AND SOFTWARE &
PRODUCT LIMITED WARRANTY 172

WELCOME TO YOUR HP VECTRA PC
Congratulations on the purchase of your new Hewlett-Packard Personal Computer. Your high-
performance HP Vectra PC provides:
• a PentiumTM Pro processor in a Zero Insertion Force (ZIF) socket for easy processor
upgrades
• processor-integrated level-two cache for improved performance
• 16 MB of ECC (error correcting code) memory, upgradeable to 256 MB
• an Ultra VGA PCI (Peripheral Component Interconnect) video controller with 2 MB of
video memory (upgradeable to 4 MB)
• an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus
supporting Fast IDE and Standard IDE
• an integrated Ultra SCSI controller on the PCI bus supporting Fast-20 SCSI-2 (up to 20
MB-per-second data transfer rate) and SCSI Plug and Play (SCAM) compliant devices
• a 32-bit PCI 100VG/10BaseT Ethernet LAN controller
• seven mass storage shelves:
• five front-access shelves
• two internal shelves
• six slots for accessory boards:
• three 32-bit PCI (Peripheral Component Interconnect) slots
• two 16-bit ISA (Industry Standard Architecture) slots
• one combination ISA or PCI slot
• a quad-speed CD-ROM drive on the SCSI bus
• an integrated SoundBlasterTM 16 audio interface on the ISA bus
• headphones jack, microphone jack, and volume control on the front panel
• MIDI/joystick interface connector, audio Stereo In jack, and audio Stereo Out jack on the
rear panel
• Wavetable upgrade connector on the system board
• one SCSI connector, one parallel port, and two serial ports on the rear panel
• System BIOS and Video BIOS stored in Flash ROMs (for easy upgradeability)
• BIOS support for ISA “Plug and Play” accessory board configuration
• Optimized for 32-bit operating systems.
NOTE The advanced processor installed in your HP Vectra
PC provides the best performance when used with
32-bit operating systems and applications.

1 SETTING UP YOUR PC
This chapter leads you through the first time installation of your HP Vectra PC.
UNPACKING YOUR PC
1 When you receive your PC, unpack all of the components:
• the computer and power cords
• the display and its video cable
• the keyboard and mouse
• the manuals and disk kit.
This Manual Video Cable
Power Cords Display
Computer
Disk kit Mouse
Keyboard
NOTE Device drivers, HP utilities, and an online Network
Administrator Guide are provided in a disk kit.
2 Place the PC on (or under) a sturdy desk with easily accessible power outlets, and enough
space for the keyboard, mouse, and any other accessories.

3 Position the PC so that its rear connectors are easily accessible.
4 Place the display next to the computer.
Installation Tools
No tools are required to install your PC. However, if you plan to install a disk drive or an
accessory board inside your PC, you will need a flat-blade screwdriver. See chapter 3,
How to
Install Accessories Inside Your PC
, for more information on installing accessories.
WARNING: If you are in any doubt that you can lift the PC
and the display safely, do not try to move them
without help.
CONNECTING THE DISPLAY, MOUSE, AND KEYBOARD
1 Connect the display, mouse, and keyboard to the back of the computer. The connectors
are shaped to go in one way only.
2 Tighten the display cable attachment screws.

Mouse Connector
Keyboard Connector
Display Connector
CONNECTING TO A NETWORK
The LAN Adapter installed in your PC may have two RJ-45 connectors (one for 100-Mbit/s
operation and one for 10-Mbit/s operation) or one RJ-45 connector (supporting both 100-Mbit/s
and 10-Mbit/s).
The LAN Adapter can automatically detect which connector or network type is being used.
1 Connect the RJ-45 plug on your network cable to the 100-Mbit/s or 10-Mbit/s LAN
connector on the LAN Adapter as appropriate for your network type. Push the plug into the
connector until the plug clicks into place.
100-Mbit/s
10 Mbit/s
Connect the
network cable to
the 100-Mbit/s or
10-Mbit/s LAN
connector
(Your LAN
adapter may
have one
connector which
supports both
network types.)
2 Attach the other end of the LAN cable to a hub (or into a wall jack that is connected to a
hub).

Let your Network Administrator know you are connecting your PC to the network. Refer to
the online Network Administrator Guide (provided with the disk kit) for instructions on
setting up your PC for a LAN connection.
CONNECTING A PRINTER
If you have a printer, connect its cable to the back of the computer and tighten the attachment
screws. Use these connectors:
• Parallel (25-pin parallel connector) for a parallel device
• Serial A (9-pin serial connector) for a serial device
• Serial B (9-pin serial connector) for a second serial device.
Serial A
Serial B
Parallel