HP Workstation x4000 Product manual

Technical Reference Manual
HP x4000 Workstation
E0601
Manufacturing Part Number: A6068-IE001
© Copyright 2001 Hewlett-Packard Company
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2
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this
material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on
equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of Hewlett-Packard
Company.
Adaptec® is a registered trademark of Adaptec, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
NVIDIA™, GeForce2 GTS™ and Quattro2 MXR™ are registered trademarks or
trademarks of NVIDIA Corporation.
Matrox® is a registered trademark of Matrox Electronic Systems Ltd.
Microsoft®, Windows® and MS-DOS® are registered trademarks of the Microsoft
Corporation.
Windows NT® is a registered trademark of Microsoft Corporation.
Pentium® and AGPset™ are trademarks of Intel Corporation.
WOL™ (Wake on LAN) is a trademark of IBM.
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Contents
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1. System Overview
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
HP x4000 Workstation Feature Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Internal and External Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
HP x4000 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Internal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
HP Web Site Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
2. System Board
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
System Board Component Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Architectural Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
System Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Memory Controller Hub (Intel 860). . . . . . . . . . . . . . . . . . . . . . . . . . . .30
PCI 64-bit Hub (Intel 82086). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Interface Controller Hub (Intel 82801BA) . . . . . . . . . . . . . . . . . . . . . .30
Super I/O Chip (National PC87366) . . . . . . . . . . . . . . . . . . . . . . . . . . .31
LAN Chip (Intel 82550) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
SCSI Controller Chip (LSI SYM43C1010R) . . . . . . . . . . . . . . . . . . . . .32
Audio Chip (Analog Devices AD 1885) . . . . . . . . . . . . . . . . . . . . . . . . .33
Hardware Management Controller Chips. . . . . . . . . . . . . . . . . . . . . . .33
Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Expansion Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Peripheral Component Interconnect (PCI) Slots . . . . . . . . . . . . . . . . .35
Accelerated Graphics Port (AGP) Slot. . . . . . . . . . . . . . . . . . . . . . . . . .36
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Contents
3. System Memory and Processors
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rambus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Eight-RIMM MEC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4. System BIOS and Resources
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
BIOS Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Updating the System BIOS and Firmware . . . . . . . . . . . . . . . . . . . . . 46
Restoring BIOS Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Clearing the CMOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Recovering the BIOS from the Boot Block. . . . . . . . . . . . . . . . . . . . . . 47
HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Starting the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Security Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
IPMI Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Power Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
System Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
PCI IRQ Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
IRQ Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Interrupt Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
System Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
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I/O Port Map (I/O Addresses Used by the System). . . . . . . . . . . . . . . .65
DMA Channel Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
5. Hardware Management (Monitoring and Reporting)
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
General Firmware Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Date/Time Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
SEEPROM Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Built-in Self Test (BIST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Sensor Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Fan Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Sense Power State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Chassis Intrusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Pre-boot Device Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
PCI/AGP Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Event Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Sensor Report Using IPMI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
System Event Log (SEL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Diag LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Firmware Failure Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
BIOS is Running OK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
IPMI Platform Event Trap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Lock Status Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
BIOS Configuration Tokens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
6. Power Specifications
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Contents
Power Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Power Supply Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Resetting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Power Consumption and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Power Saving and Ergonometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Power Saving Modes and Resume Events. . . . . . . . . . . . . . . . . . . . . . 90
7. Connector Pin-Outs
Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Peripheral Component Interconnect (PCI) Slots. . . . . . . . . . . . . . . . . 94
Accelerated Graphics Port (AGP) Slot . . . . . . . . . . . . . . . . . . . . . . . . 102
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Floppy Disk Drive Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
IDE/ATA 100 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
SCSI Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Parallel Port Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Serial Port Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Keyboard and Mouse Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Universal Serial Bus Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Front Panel Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
ATX Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
LAN Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Audio Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
CD Audio In Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Microphone Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
System Speaker Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Processor Fan Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chassis Fan Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
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Chassis Intrusion Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
8. Mechanical Specifications
System Fans and Air Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
9. Hardware Components
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Graphics Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Matrox Millennium G450 Graphics Card. . . . . . . . . . . . . . . . . . . . . .127
nVIDIA Quadro2 MXR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
nVIDIA Quadro2 Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Fire GL2 and Fire GL4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Flexible Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Optical Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
10. Installing or Replacing Parts and Accessories
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Cover and Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Removing the Left Side Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Replacing the Cover and Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . .150
Hard Disk Drive Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Opening the Hard Disk Drive Cage . . . . . . . . . . . . . . . . . . . . . . . . . .151
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Contents
Closing and Securing the Hard Disk Drive Cage . . . . . . . . . . . . . . . 152
Chassis Beam Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Removing the Chassis Beam Assembly. . . . . . . . . . . . . . . . . . . . . . . 154
Installing the Chassis Beam Assembly . . . . . . . . . . . . . . . . . . . . . . . 155
Memory Expander Card (MEC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Removing the MEC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Installing the MEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Upgrading Memory on the 8-RIMM MEC. . . . . . . . . . . . . . . . . . . . . 159
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Graphics Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Removing a Graphics Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Installing a Graphics Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
SCSI Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Removing a SCSI Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Setting SCSI IDs for a New Hard Disk Drive. . . . . . . . . . . . . . . . . . 171
Installing a SCSI Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 172
CD-ROM, CD-RW or DVD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Determining IDE Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Removing a CD-ROM, CD-RW, or DVD. . . . . . . . . . . . . . . . . . . . . . . 174
Installing a CD-ROM, CD-RW or DVD . . . . . . . . . . . . . . . . . . . . . . . 175
Load the Software Applications for Your CD-RW . . . . . . . . . . . . . . . 176
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Removing a Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Removing the Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Installing the Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
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Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Removing the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Installing the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Installing the New System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
System Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Removing the System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Installing the System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Fan and Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Removing the Fan and Speaker Assembly . . . . . . . . . . . . . . . . . . . . .194
Installing the Fan and Speaker Assembly . . . . . . . . . . . . . . . . . . . . .195
Hard Disk Drive Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Removing the Hard Disk Drive Fan . . . . . . . . . . . . . . . . . . . . . . . . . .197
Installing the Hard Disk Drive Fan . . . . . . . . . . . . . . . . . . . . . . . . . .198
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Replacing the System Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
System Board Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
11. Troubleshooting
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Solving Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Workstation Does Not Start Properly . . . . . . . . . . . . . . . . . . . . . . . . .205
Keyboard Doesn’t Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Monitor Doesn’t Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Mouse Doesn’t Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
Audio Doesn’t Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
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10
Contents
Power LED is Flashing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Hard Disk Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Hard Disk Drive Activity LED Doesn’t Work . . . . . . . . . . . . . . . . . . 209
CD-ROM, DVD or CD-RW Drive Doesn’t Work. . . . . . . . . . . . . . . . . 209
CD-RW Won’t Allow Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
DVD Drive Doesn’t Play DVD Video . . . . . . . . . . . . . . . . . . . . . . . . . 210
You Forgot Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Understanding the Diag LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Setting and Removing System Passwords . . . . . . . . . . . . . . . . . . . . . . 224
Setting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Removing Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Using e-Diag Tools for Hardware Problems . . . . . . . . . . . . . . . . . . . . . 225
Starting e-Diag Tools from the Hard Drive’s Utility Partition
(Recommended Method)225
Starting e-Diag Tools from the HP Workstation Recovery CD-ROM 226
Recovering or Reconfiguring Windows 2000 or Windows NT . . . . . . . 227
Preparing to Recover Windows NT or Windows 2000. . . . . . . . . . . . 228
Performing a Full Recovery of Windows NT or Windows 2000 . . . . 229
12. Contacting Support
Online Support for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Documentation Set Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Hewlett-Packard Support and Information Services . . . . . . . . . . . . . . 234
Collecting Information Before Contacting HP Support . . . . . . . . . . 234
HP Customer Care Center Phone Numbers. . . . . . . . . . . . . . . . . . . . . 237
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Chapter 1 11
1 System Overview
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System Overview
Overview
Chapter 112
Overview
This manual provides detailed system specifications for the HP x4000
Workstation.
This chapter:
• Introduces the system’s internal and external features
• Lists the system’s specifications and characteristic data
• Provides a summary of the available documentation
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System Overview
HP x4000 Workstation Feature Set
Chapter 1 13
HP x4000 Workstation Feature Set
The following table provides an overview of the x4000 Workstation
feature set.
Feature Description
System Board • Eight-layer extended ATX form-factor
• Single-sided
• Four power/ground layers
• Four signal layers
Processor(s) Intel dp Xeon processors:
• 1.5 GHz, 1.7 GHz, or higher with a quad-pumped 100MHz
Front side bus
• Netburst Microarchitecture with 20-stage instruction pipeline
Chipset Intel 860 chipset, including:
• Memory Controller Hub (MCH)
• Interface Controller Hub (ICH2)
• PCI 64-bit Hublink (P64H)
Memory Controller
Hub (MCH) Provides the interface between the front side bus, memory, AGP, hublink A, and hublink B. It supports:
• One or two Intel Xeon processor(s)
• Dual Rambus channels capable of supporting PC800 RIMMs
• AGP Pro 110 4X graphics with 1.5 V signaling
• 8-bit, 133 MB/s hublink A to ICH2, which bridges to the 33
MHz PCI bus
• 16-bit, 266 MB/s hublink B to P64H, which bridges to the 66
MHz PCI bus
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System Overview
HP x4000 Workstation Feature Set
Chapter 114
Rambus Memory on
Memory Expander
Card (MEC)
Plugs into the system board and supports:
• 400 MHz operation delivering up to 3.2 GB/s memory
bandwidth using two expansion channels operating in lock step
• Up to 8 PC800 RIMMs (see “Upgrading Memory on the
8-RIMM MEC” on page 159 for memory loading instructions)
P64H Hub to 64-bit
PCI module Supports 64-bit, 66 MHz PCI bus containing:
• Two 64-bit, Two PCI connectors 66 MHz PCI connectors
• On-board SCSI controller
Interface Controller
Hub ICH2 Hublink to I/O controller modules supports:
• Three 32-bit, 33 MHz PCI connectors
• Two external USB ports
• Two ATA 100 IDE controllers
• One firmware hub interface
• One AC97 audio interface
BIOS Based on Phoenix core, including 4 MB flash.
Accessory Card Slots • One AGP Pro 110 4X connector
• Three 5V, 33 MHz, 32-bit Peripheral Component Interconnect
(PCI) connectors
• Two 3.3V, 66 MHz, 64-bit PCI connectors
LAN Port The Intel 82550 10/100BaseT LAN port interfaces to the system
via the 33 MHz, 32-bit PCI bus. Wake on LAN is supported.
On-board SCSI
Controller Chip The LSI SYM43C1010R has two Ultra 160 SCSI controllers to support two internal wide connectors:
• Ribbon cable up to SCSI drives
• Ribbon cable to external SCSI connector
Feature Description
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System Overview
HP x4000 Workstation Feature Set
Chapter 1 15
Super I/O Chip The Nation PC87366 chip supports:
• Two 9-pin, RS-232 serial ports
• One ECP/EPP parallel port
• One IDE floppy controller
• PS2 Keyboard
• PS2 Mouse
IDE/ATA Controllers Primary and secondary IDE controllers upport DMA transfers for
up to four devices.
Hardware
Management
Controller
Qlogic Zircon Lite micro-controller with Winbond W83782D
auxiliary chip
• Monitors systems components via the SMBUS.
• Reports errors to the Diag LED lights on the control panel.
Operating System All models come preloaded with Windows 2000 Professional, and
include Windows 2000 and NT 4.0 recovery and installation
CD-ROMs.
Mass Storage Seven bays, supporting:
• Two front-access, 3 .5inch, 1 inch floppy drive bays (one factory
installed drive)
• Three front-access, 5.25 -inch half-height drive bays (up to 2
factory installed optical drives, not for use with hard disk
drives)
• Two internal 3.5-inch, 1-inch height hard disk drive bays (up to
2 factory installed drives).
Optical Drives Models include one or two of the following:
• IDE 48X CD-ROM
• 12X CD-RW
• 12X DVD
Feature Description
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System Overview
HP x4000 Workstation Feature Set
Chapter 116
Audio On-board audio is provided by an Analog Devices AD1885 CODEC
(AC97) and supports three rear panel jacks for:
• Headphone/Line out (output) on the rear panel
• Line-in (input) on the rear panel
• Microphone (input) on the rear panel
• CDROM (input) on the system board
• Internal speaker (output) on the system board
System Board
Connectors (Internal) • CD audio in • System speaker
• Front panel
• 2 CPU fans
• 3 Chassis fans
• Chassis intrusion
• IDE floppy controller
• 2 IDE controllers (primary and secondary)
• 2 ATX Power
• AGP Pro 110 4X (graphics)
• 3 PCI 32-bit
• 2 PCI 64-bit
• 2 SCSI (both are internal wide connectors on the system board,
but one has a ribbon cable attached to an external SCSI
connector on the rear panel)
Feature Description
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System Overview
HP x4000 Workstation Feature Set
Chapter 1 17
Rear Panel
Connectors
(External)
• SCSI Ultra Wide
• PS2 Mouse
• PS2 Keyboard
• 25-pin parallel
• 9-pin serial (two, buffered)
• Dual USB connectors
• LAN
• Audio:
— Input Line jack (3.5 mm)
— Output Line jack (3.5 mm)
— Microphone jack (3.5 mm)
Feature Description
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System Overview
Internal and External Components
Chapter 118
Internal and External Components
Figure 1-1, Figure 1-2, and Figure 1-3 and show the front, side, and rear
views of the HP x4000 Workstation.
Figure 1-1 Front View
Front access bays:
- three 5 1/4-inch drive bays
(used for optical drives)
- two 3 1/2-inch bays,
including a 1.44MB floppy
disk drive
Control Panel
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System Overview
Internal and External Components
Chapter 1 19
Figure 1-2 Side View with Cover Removed
Power Supply
Hard Disk Drive
Cage (holds two
hard disk
drives)
Spare mounting
rails:
- Narrow green
rails for 5.25-inch
- Wide black rails
for 3.5-inch
Rear Chassis
Fan
Chassis Beam
Assembly
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System Overview
Internal and External Components
Chapter 120
Figure 1-3 Rear View
Parallel port
Dual USB
Serial port B
Line Out(headphone)
Line In
Microphone
Monitor
HP Master Key
Lock
LAN
SCSI
Mouse
Keyboard
Power
Serial port A
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