HP MFP Analog Fax Installation and maintenance instructions

6.5" x 9" FRONT COVER6.5" x 9" BACK COVER
© 2003 Hewlett-Packard Development Company, LP
printed in USA
Imprimé aux Etats-Unis
www.hp.com
télécopieur analogique mfp hp
0.3125” x 9" SPINE
Q1314-90914
*Q1314-90914*
*Q1314-90914*
Guide du télécopieur
Printed on at least
50% Total Recycled Fiber with
at least 10% Post-Consumer Paper
Imprimé sur un papier compos
d’ au moins 50 % de fibre recyclée
et 10 % de papier post-consommation
é
Guía del fax
Fax Guide
hp
hp
mfp analog fax
télécopieur analogique mfp
hp mfp analog fax

hp mfp analog fax
fax guide

Hewlett-Packard Development Company, LP
20555 S.H. 249
Houston, TX 77070
Copyright Information
© 2003 Copyright
Hewlett-Packard Development
Company, LP
All rights reserved.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except
as allowed under the copyright
laws.
The information herein is
subject to change without
notice.
Partnumber Q1314-90914
Edition 1, 6/2003
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.
1Read and understand all
instructions in this manual.
2Observe all warnings and
instructions marked on the
product.
3Use only a grounded
electrical outlet when
connecting the fax
accessory product to a
power source. If you do not
know whether the outlet is
grounded, check with a
qualified electrician.
4Do not touch the contacts
on the end of the
telephone cord or any of
the sockets on the fax
accessory product.
Replace damaged cords
immediately.
5Never install telephone
wiring during a lightning
storm.
6Unplug this product from
wall outlets and telephone
jacks before cleaning.
7Do not install or use this
product near water or
when you are wet.
8Install the product securely
on a stable surface.
9Install the product in a
protected location where
no one can step on or trip
over the telephone line and
the telephone line will not
be damaged.
10 Refer all servicing
questions to qualified
personnel.
Information regarding FCC
Class A, Parts 15 and 68
requirements and other
regulatory requirements can be
found in Appendix A of this
manual.
Trademark Credits
All products mentioned herein
may be trademarks of their
respective companies.
Local country/region laws may
prohibit the use of this product
outside of the countries/regions
specified. It is strictly forbidden
bylaw in most countries/regions
to connect nonapproved
telecommunications equipment
(fax machines) to public
telephone networks.

ENWW 3
English
Contents
1 Setting up
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Parts included with the fax accessory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Attaching the fax accessory to the mfp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the parallel cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the fax accessory to a phone line. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Automatic startup process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Control panel methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Characteristics common to both control panels . . . . . . . . . . . . . . . . . . . . . . 12
Keypad method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Touch-screen method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Specifying the fax settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To set the country/region setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To set the time, date, and fax header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting rings-to-answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
To set the number of rings-to-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Faxing
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To send a fax to one recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To send a fax to multiple recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
To send a fax using speed dial (group dial) . . . . . . . . . . . . . . . . . . . . . . . . . 18
Receiving faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting up speed dial (group dial) numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
To add a speed dial (group dial) number . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
To delete a speed dial (group dial) number . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing the default resolution for outgoing faxes . . . . . . . . . . . . . . . . . . . . . . 21
To change the default resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Changing the input and output trays for incoming faxes. . . . . . . . . . . . . . . . . . . 22
To change the input and output trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing the volume setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
To change the volume setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting dial-tone detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
To set dial-tone detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting a dialing prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
To set a dialing prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting tone or pulse dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
To set tone or pulse dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4ENWW
Setting redial rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
To set redial rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Enabling billing codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
To enable billing codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Blocking incoming faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
To block incoming faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Generating fax reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To print the fax activity log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To print a fax call report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To print a first page report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
To print a blocked fax list report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
To print a billing code report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Clearing stored information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
To clear the activity log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
To cancel or delete faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Troubleshooting
Is your fax set up correctly? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
What type of phone line are you using? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Are you using a phone-line splitter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Are you using a surge-protection device? . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Are you using a phone company voice-messaging service or an answering
machine? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
General fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Receiving fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sending fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LED indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Appendix A Specifications and regulatory information
Fax accessory product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Replacement parts and accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
US Federal Communications Commission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
FCC Part 15 Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
FCC Part 68 Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Telephone Consumer Protection Act (US) . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Canadian Department of Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
IC CS-03 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Other regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Regulatory information for EU countries/regions . . . . . . . . . . . . . . . . . . . . . 45
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Environmental Product Stewardship Program . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

ENWW Introduction 5
English
1Setting up
Introduction
Congratulations on your purchase of the HP mfp analog fax accessory.
This product enables your multi-function peripheral (mfp) to act as a
standalone fax machine.
This guide describes the fax functions of this product and can help you
complete the following tasks:
●attaching the fax accessory to the mfp
●connecting the parallel cable
●connecting the fax accessory to a phone line
●specifying the fax settings
●performing basic faxing tasks
This guide also provides troubleshooting information and specifications
and regulatory information, including a parts list.
We recommend that you save this fax guide so you can refer back to
instructions on specific fax features.

6Chapter 1 Setting up ENWW
Parts included with the fax accessory
The following components are included in your package:
●fax accessory with modem card installed
●fax accessory mounting bracket
●phone cord
●power supply
●power cord
●parallel cables (2)
●manual
●support flyer
Attaching the fax accessory to the mfp
1Unpack the fax accessory.
2Make sure that the PCMCIA communications card is firmly seated.
Push on it slightly to make sure it has not come loose.
Note HP recommends using only the PCMCIA card that came with the fax
accessory to ensure that it functions correctly.
3Make sure that the DIP switches next to the parallel port are in the
correct position, as shown below.
Note Youwillnotbechangingthepositionoftheseswitchesunlesstheirsettings
have been accidentally changed during shipping or rearranging.
,

ENWW Attaching the fax accessory to the mfp 7
English
4Remove the covering from the adhesive strip on the back of the fax
accessory mounting bracket.
5Shut off the mfp before mounting and connecting the fax accessory.
6Mount the fax accessory to a clean surface on the side of the mfp. If
installing the fax accessory on a smaller mfp, such as an
HP LaserJet 4100 mfp, the fax accessory should be installed on the
side of the mfp, as shown in the figure labeled “A” below. If installing
the fax accessory on a larger mfp, such as an HP LaserJet 9000
mfp, the fax accessory should be installed on the back of the mfp,
as shown in the figure labeled “B” below.

8Chapter 1 Setting up ENWW
Connecting the parallel cable
1Locate the 2 parallel cables (blue cords in Figures A & B) that came
with the fax accessory. Choose the parallel cable that is appropriate
for your mfp: use the shorter parallel cable if the fax accessory is
mounted on the side of the mfp (shown in figure A below); use the
longer cable if the fax accessory is mounted on the back of the mfp
(shown in figure B below).
Note Two cables are provided because the fax accessory can be used with
various mfp’s that require different cables.
2Connect one end of the parallel cable to the parallel port on the
back of the fax accessory.
3Connect the other end to the parallel port on the back of the mfp, as
shown for both types of mfps in the figures below.

ENWW Connecting the fax accessory to a phone line 9
English
Connecting the fax accessory to a phone line
Follow these instructions to connect the fax accessory to a phone jack.
The phone line being used by the fax accessory should be a dedicated
line that is not being used by any other devices.
Note HP recommends using the phone cord that came with the fax accessory
to ensure that it functions correctly. If the mfp is not located close enough
to a dedicated analog fax phone line to use the phone cord provided, a
longer phone cord is required.
1Locate the phone cord included with the fax accessory, and plug
one end of it into the fax accessory.
2Route the phone cord through the strain relief clip on the back of the
fax accessory.
3Plug the other end into the phone jack on the wall.
1
2
3

10 Chapter 1 Setting up ENWW
Connecting the power cord
1Locate the power transformer and power cord that came with the fax
accessory.
2Connect the transformer to the power jack on the back of the fax
accessory.
3Plug the power cord into the transformer and into a power outlet.
4Turn the mfp on.

ENWW Automatic startup process 11
English
Automatic startup process
The first time the device is connected to an mfp, it may take up to 5
minutes to complete initialization. The following boot sequence can be
observed:
●All LEDs light momentarily: Power applied to Fax device
●LED blinks slowly: Parallel interface initialization
●LED blinks quickly: PCMCIA interface initialization
●LED on steady: Ready state
Wait for this automatic boot process to complete before continuing.
Note LED blinks constantly when COUNTRY/REGION is not configured. The
COUNTRY/REGION setting is configured in “Specifying the fax settings”
on page 15.

12 Chapter 1 Setting up ENWW
Control panel methods
Note If you are familiar with the control panel on your mfp, continue to
“Specifying the fax settings” on page 15.
Different mfp models have different methods for working at the control
panel—either keypad or touch screen. You must use the control panel to
complete the instructions in the rest of this manual.
Characteristics common to both control
panels
●Start, Stop, and Reset buttons for controlling operation
●Ready, Data, and Attention lights for showing status
●Numeric keypad for typing numbers

ENWW Control panel methods 13
English
Keypad method
Example
The HP LaserJet 4100 series mfp uses a keypad control panel.
Unique characteristics
●Keypad for typing information, similar to a standard computer
keyboard
●Arrow buttons for navigating through elements on the display
●Button for choosing an element and reaching menus

14 Chapter 1 Setting up ENWW
Touch-screen method
Example:
The HP LaserJet 9000 mfp uses a touch-screen control panel.
Unique characteristics
●Touch-screen display for selecting the options you want and for
navigating through elements on the display
●Touch-screen keyboard that appears as needed for entering
alphabetic characters

ENWW Specifying the fax settings 15
English
Specifying the fax settings
Before you can use the fax accessory, you must complete the following
tasks:
●set the country/region setting
●set the time and date
●set your fax header
●set rings-to-answer
When the fax accessory is installed for the first time, the settings must
be entered manually by the administrator by going into the menus.
Note In the U.S. and many other countries/regions, setting the time, date, and
other fax header information is a legal requirement.
If you ever need to change or edit these settings, you can use the
following instructions to access these settings using the control panel
menu.
To set the country/region setting
The country/region setting controls some of the fax options such as
time/date format and maximum rings-to-answer. To set or change the fax
country/region setting, follow these steps.
1On the control panel, press the menu button to access the main
menu.
2Select CONFIGURE DEVICE.
3Select the FAX menu.
4Select GENERAL.
5Select COUNTRY/REGION.
6Select your country/region.

16 Chapter 1 Setting up ENWW
To set the time, date, and fax header
To set or change the time and date, follow these steps.
1On the control panel, press the menu button to access the main
menu.
2Select CONFIGURE DEVICE.
3Select the FAX menu.
4Select GENERAL.
5Select DATE/TIME.
6Using the numeric keypad, enter the current date.
• Make sure you use two digits to specify the month and day (for
example, use “05” for May and “01” for the first day of the month).
7Select CURRENT TIME.
8Using the numeric keypad, enter the current time.
9Select FAX HEADER.
10 Using the keyboard, enter the fax number and the name of your
company.
Setting rings-to-answer
The rings-to-answer setting determines the number of times the phone
rings before an incoming call is answered by the fax accessory.
To set the number of rings-to-answer
To set or change the number of rings-to-answer, follow these steps.
1On the control panel, press the menu button to access the main
menu.
2Select CONFIGURE DEVICE.
3Select the FAX menu.
4Select FAX RECEIVE.
5Select RINGS TO ANSWER.
6Using the numeric keypad, enter the correct number of
rings-to-answer.

ENWW Sending faxes 17
English
2Faxing
This chapter presents some of the basic faxing features available with
the HP mfp fax accessory.
Sending faxes
To send a fax to one recipient
When dialing with the numeric keypad, include any pauses, or other
needed numbers, such as an area code, an access code for numbers
outside a PBX system (usually a 9 or 0), or a long-distance prefix.
Note Depending on the mfp, either the comma (,) button or the pause button is
used to insert a pause. (“Control panel methods” on page 12 provides a
figure of each type of interface.)
1On the control panel, press the menu button to access the main
menu.
2Place the document on the glass or in the automatic document
feeder (ADF).
Note The ADFs on the two devices require different orientations for the paper
(faceup or facedown); the raised icon on your mfp indicates the correct
orientation.
3Optional. Use Describe Original to change the default settings for
the document you are sending (for example, document size).
If you are sending a double-sided document, you must describe the
original as a two-sided document.
4Select Send Options.

18 Chapter 2 Faxing ENWW
5In the Send Options screen, select Fax as the destination.
6If prompted, enter your user name and password.
7Type the fax number using the numeric keypad on the mfp’s control
panel.
8Press START to begin sending.
9If you choose two-sided in the Describe Original screen, you might
be prompted to turn over the originals so that all pages are sent in
the correct order.
• ADF: Wait for the first side to finish scanning. If required, reload
the document so that the second side can be scanned.
• Glass: Remove each page when it is finished scanning, and
place the next page on the glass.
10 When you are finished, remove the document from the mfp.
To send a fax to multiple recipients
1Follow the procedure “To send a fax to one recipient” on page 17
through step 6.
2For step 7, keep adding fax numbers to the vertical list either
manually or using the speed dial option until you have entered all
the numbers.
3Complete the remaining steps in the procedure.
To send a fax using speed dial (group dial)
1Follow the procedure “To send a fax to one recipient” on page 17
through step 6.
2For step 7, select Speed Dial and add one or more fax numbers to
the vertical list until you have entered all the numbers.
3Complete the remaining steps in the procedure.
To send a fax job using multiple page sizes
Sending a fax using job mode allows you to send multiple page sizes in
a single fax job.
1On the control panel, press the menu button to access the main
menu.
2In the Describe Original screen, select Job Mode.