HP 820 User manual

HP Jornada
820/820e Handheld PC
User’s Guide
Part number F1260-90001
Printed in Singapore
Edition 2

This manual and any examples contained herein are
provided “as is” and are subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind
with regard to this manual, including, but not limited to,
the implied warranties of merchantability and fitness for a
particular purpose. Hewlett-Packard Co. shall not be liable
for any errors or for incidental or consequential damages in
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consumer transactions in Australia and the United King-
dom and shall not affect the statutory rights of consumers.
© Hewlett-Packard Co. 1998. All rights reserved. Reproduc-
tion, adaptation, or translation of this manual is prohibited
without prior written permission of Hewlett-Packard Com-
pany, except as allowed under the copyright laws.
The programs that control this product are copyrighted and
all rights are reserved. Reproduction, adaptation, or
translation of those programs without prior written permis-
sion of Hewlett-Packard Co. is also prohibited.
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Outlook, InkWriter, Windows, Windows NT, Visual Basic,
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Hewlett-Packard Singapore (Pte) Ltd.
Asia Pacific Personal Computer Division
452 Alexandra Road
Singapore 119961
Copyright notice

Contents
Welcome ............................................................................................ 1
Opening the HP Jornada package ........................................................... 2
Using this guide .................................................................................................. 3
Finding information ......................................................................................... 6
Learning about HP Jornada.......................................................................... 7
Maintaining your HP Jornada ................................................................... 12
Getting started .............................................................................. 13
HP Jornada hardware features .................................................................. 14
Setting up your HP Jornada ....................................................................... 18
Using your HP Jornada................................................................................ 25
Accessing e-mail and the Web.............................................. 31
Deciding how and why you want to connect .................................... 32
Accessing personal e-mail and the Internet ..................................... 33
Connecting to corporate e-mail and network
from offsite ......................................................................................................... 41
Connecting to corporate e-mail and
network resources onsite ........................................................................... 49
Creating and modifying connections................................................... 53
Creating connections without the HP Jornada
dialup application .......................................................................................... 54
Using your connections .............................................................................. 56
Connecting to your desktop PC ......................................... 65
Connecting for the first time .................................................................... 66
Connecting to your desktop partner .................................................... 74
Connecting to another PC.......................................................................... 76
Browsing your HP Jornada desktop ...................................................... 77
Synchronizing data ........................................................................................ 79
Transferring files ............................................................................................. 85
Transferring PIM data from older palmtop PCs ............................. 86

HP Jornada H/PC User’s Guide
Staying organized ...................................................................... 93
Using Microsoft Pocket Outlook ............................................................ 94
Using HP Jornada viewer ........................................................................... 98
Recording voice memos ............................................................................ 102
Getting down to business ..................................................... 105
Working with Microsoft Pocket Office ............................................... 106
Using HP Jornada show ............................................................................. 1 1 3
Using Microsoft InkWriter ......................................................................... 1 1 4
Backing up and restoring data ............................................................... 1 1 5
Using OmniSolve from LandWare ....................................................... 117
Using bFAX Pro from bSquare ............................................................... 1 1 8
Using bFIND from bSquare .................................................................... 120
Customizing your HP Jornada........................................... 121
Adding to your HP Jornada.................................................................... 122
Fine-tuning performance ......................................................................... 1 28
Adjusting the HP Jornada touch pad .................................................. 134
Managing battery power .......................................................................... 1 35
Troubleshooting ....................................................................... 141
Troubleshooting basic problems.......................................................... 142
Troubleshooting remote connections ................................................ 145
Display ............................................................................................................... 148
Resetting ........................................................................................................... 148
Warranty, support, and service ........................................... 151
Appendix A Ergonomics ....................................................... 159
Glossary ........................................................................................ 165
Index ............................................................................................... 169
HP software product license agreement ........................177

|1
Welcome | 1
Congratulations on purchasing the Hewlett-Packard
Jornada 820 or 820e Handheld PC (H/PC), a mobile device
powered by the Microsoft® Windows® CE operating
system. The size and capabilities of the HP Jornada 820/
820e H/PC let you keep your most important business and
personal information current and close at hand. Your
HPÊJornada supports the latest version of Microsoft Pocket
Outlook, so you can check e-mail while on the road and
manage your appointments and contacts. You will find that
your HP Jornada is also the perfect companion to your
desktop or notebook PC, allowing you to take vital business
data and documents with you and easily upload updated
information upon returning to the office. HP Jornada offers
you the highest quality in performance and battery life as
well as rich programs and utilities designed by Hewlett-
Packard, making HP Jornada your powerful, reliable,
mobile business partner.
If you are familiar with Microsoft Windows products and
notebook PCs, you will notice that your HP Jornada has
many of the same characteristics, making it easier for you
to be productive quickly.
In this chapter, you will find:
•A list of the HPÊJornada package contents
•An introduction to HPÊJornada features and a descrip-
tion of the advantages of using the HPÊJornada
•Instructions on how to care for your HPÊJornada

2 |HP Jornada H/PC User’s Guide
Opening the HP Jornada package
Your HP Jornada package includes the following items:
•HP Jornada 820 or 820e H/PC
•HP Jornada Standard Battery
•Two CR2032 coin-cell backup batteries
•AC adapter and power cable
•Sync cable
•HP Jornada Quick Start Guide—A guide to getting
started with your HP Jornada quickly
•Desktop Software for Microsoft WindowsÊCE compact
disc—Includes Microsoft WindowsÊCE Services as well
as software and system updates for both your
HPÊJornada and desktop PC
•HP Jornada compact disc—Includes programs and
utilities that add functionality to your HPÊJornada
•Documentation pack—Includes this User’s Guide and
Regulatory Information Leaflet
•HP Jornada Accessory Guide—Includes information on
accessories and products that can help you get the most
from your HP Jornada
The following optional accessories (and their HP item
numbers) also are available from Hewlett-Packard. Check
the Hewlett-Packard Web site at www.hp.com/handheld
for updates.
•Extended battery (F1276A)—Provides up to 15 hours of
battery life.
•Sync/AC cable (F1268A)—Integrated sync and AC cable
allows convenient one-step connection to your desktop PC.
•CompactFlash Card and adapter (4MB) (F1231A)—Adds
storage memory.

Chapter 1 | Welcome |3
•CompactFlash Card and adapter (10MB) (F1233A)—
Adds storage memory.
•Parallel Printer Cable (F1274A)—Connects your
HPÊJornada directly to a PCL printer.
•Serial adapter (F1295A)—Allows you to connect to the
25-pin port on your desktop PC from the 9-pin connector
on your sync cable.
Using this guide
This User’s Guide is designed to help you use your
HPÊJornada quickly and easily. Although great care has
been taken to ensure the accuracy of procedures and screen
art, some actual screens may be different than the ones
that appear in this User’s Guide. Detailed, step-by-step
instructions for using the programs on your HP Jornada
are also included in online Help, so you’ll always have
access to them, and you don’t have to carry this guide when
you travel. (For more information on using online Help, see
the Using Help on your HPÊJornada section in chap-
terÊ2.)
Contents
This User’s Guide includes the following chapters:
•ChapterÊ1, Welcome—Offers a quick overview of the
HP Jornada package and this User’s Guide.
•ChapterÊ2, Getting started—Provides step-by-step
instructions for installing the batteries, completing the
Windows CE Welcome Wizard, and preparing to use
your HP Jornada for the first time.
•ChapterÊ3, Accessing e-mail and the Web—
Describes how to connect to the Internet or to a corpo-
rate network and how to send and receive e-mail and
browse the Web.

4 |HP Jornada H/PC User’s Guide
•ChapterÊ4, Connecting to your desktop PC—
Provides all the information you need to install
WindowsÊCE Services on your desktop or notebook PC,
transfer files, and synchronize Pocket Outlook data and
e-mail messages.
•ChapterÊ5, Staying organized—Explains how to use
your HP Jornada to manage your calendar and address
book and describes to-do lists, alarms, and reminders.
Includes documentation on Pocket Outlook, Microsoft
Voice Recorder, and the HP Jornada viewer application.
•ChapterÊ6, Getting down to business—Describes the
productivity programs included with your HP Jornada:
Microsoft Pocket Office (Pocket Word, Pocket Excel,
Pocket Access, and Pocket PowerPoint) and Microsoft
InkWriter®, the HP Jornada backup and HP Jornada
show applications, bFAX™ Pro and bFIND from
bSquare™, and OmniSolve from LandWare.
•ChapterÊ7, Customizing your HP Jornada—
Details the many ways you can add functionality to
your HP Jornada by installing additional software and
programs and explains how you can customize your
HPÊJornada and the Windows CE operating system
using Control Panel.
•ChapterÊ8, Troubleshooting—Offers helpful tips and
procedures to follow when things do not work quite as
you expected.
•Appendix A, Ergonomic information—Provides
important information about repetitive strain injuries
and how to use your HP Jornada safely and comfortably.

Chapter 1 | Welcome |5
Conventions
This User’s Guide includes certain visual cues that will
help you find the information you want easily.
A shortcut, another way to do something, or expanded information
about the topic.
Caution or warning information about the topic. This is important
information that should be observed to prevent loss of data or
damage to your HP Jornada.
Step-by-step instructions.
Helpful information related to the topic.

6 |HP Jornada H/PC User’s Guide
Finding information
This guide describes what is included with your
HPÊJornada, provides an overview of the programs in-
cluded, and describes how to set up communications
between your device and desktop PC and between your
device and the Internet. The following table is a guide to
the different types of information available to help you use
your HPÊJornada. Note that, although this book introduces
the programs on your device, it does not describe them
completely. For more information, see the comprehensive
online Help for each program.
Information Source
Programs This User’s Guide.
–or–
Online Help on your device. On the Start menu, click Help.
Synchronizing and exchanging This User’s Guide.
files with a desktop PC –or–
(including information on Online Help on your device. On the Start menu, click Help.
connecting while traveling) –or–
Windows CE Services online Help on your desktop PC.
In the Mobile Devices window, click Help, and then click
Windows CE Services Help Topics.
Toolbar buttons Click and hold on a toolbar button to see its name. Drag off the
toolbar button before lifting to avoid activating the button.
Troubleshooting information The Communications Troubleshooter on your desktop computer. In
on connections the Mobile Devices window, click Help, and then click
Communications Troubleshooter.
Up-to-date information on The Microsoft WindowsCE Web site at
Windows CE–based devices www.microsoft.com/windowsce.
Information on this release Readme.doc file (located in the Windows CE Services folder on
of Windows CE your desktop PC).
The complete text of this User’s Guide is also available on the Hewlett-Packard Web site at
www.hp.com/handheld. You can download the User’s Guide to your desktop PC and view it
using the Adobe™ Acrobat Reader, available from the Adobe Web site at www.adobe.com.