HP 6730s - HP Business Notebook Manual

HP Compaq 6730s Notebook PC
HP Compaq 6735s Notebook PC
Maintenance and Service Guide

© Copyright 2008 Hewlett-Packard
Development Company, L.P.
AMD Athlon, AMD Sempron, and AMD
Turion are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-
Packard Company under license. Intel, Core,
and Celeron are trademarks of Intel
Corporation in the United States and other
countries. Microsoft, Windows, and Windows
Vista are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2008
Document Part Number: 490126–001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 9
Display components ............................................................................................................ 9
TouchPad .......................................................................................................................... 10
Buttons, switch, lights, and speakers ................................................................................. 11
Keys ................................................................................................................................... 12
Front components .............................................................................................................................. 14
Right-side components ....................................................................................................................... 14
Left-side components ......................................................................................................................... 15
Bottom components ........................................................................................................................... 16
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 17
Computer major components ............................................................................................................. 18
Plastics Kit .......................................................................................................................................... 28
Cable Kit ............................................................................................................................................. 29
Mass storage devices ......................................................................................................................... 30
Miscellaneous parts ............................................................................................................................ 32
Sequential part number listing ............................................................................................................ 34
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 42
Tools required .................................................................................................................... 42
Service considerations ....................................................................................................... 42
Plastic parts ....................................................................................................... 42
Cables and connectors ..................................................................................... 43
Drive handling ................................................................................................... 43
Grounding guidelines ......................................................................................................... 44
Electrostatic discharge damage ........................................................................ 44
Packaging and transporting guidelines ............................................. 45
Workstation guidelines ..................................................................... 45
v

Equipment guidelines ....................................................................... 46
Unknown user password ................................................................................................... 47
Component replacement procedures ................................................................................................. 48
Service tag location ........................................................................................................... 48
Computer feet .................................................................................................................... 49
Battery ............................................................................................................................... 50
Hard drive .......................................................................................................................... 51
WLAN module .................................................................................................................... 54
Memory module ................................................................................................................. 57
Optical drive ....................................................................................................................... 59
Switch cover and keyboard ................................................................................................ 61
Speakers ............................................................................................................................ 66
Display assembly ............................................................................................................... 67
Top cover ........................................................................................................................... 74
USB connector module ...................................................................................................... 77
Bluetooth module ............................................................................................................... 78
RTC battery ....................................................................................................................... 80
Fan ..................................................................................................................................... 81
System board ..................................................................................................................... 83
Modem module .................................................................................................................. 86
Heat sink ............................................................................................................................ 88
Processor ........................................................................................................................... 92
5 Computer Setup
Starting Computer Setup .................................................................................................................... 95
Using Computer Setup ....................................................................................................................... 96
Navigating and selecting in Computer Setup ..................................................................... 96
Restoring factory settings in Computer Setup ................................................................... 96
Computer Setup menus ..................................................................................................................... 98
File menu ........................................................................................................................... 98
Security menu .................................................................................................................... 99
Diagnostics menu ............................................................................................................ 100
System Configuration menu ............................................................................................ 101
6 Specifications
Computer specifications ................................................................................................................... 104
15.4-inch WXGA display specifications ............................................................................................ 105
Hard drive specifications .................................................................................................................. 106
DVD-ROM Drive specifications ........................................................................................................ 107
DVD±RW Double-Layer Combo Drive specifications ....................................................................... 108
DVD±RW SuperMulti Double-Layer Drive specifications ................................................................. 109
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications ........................ 110
DVD/CD-RW Combo Drive specifications ........................................................................................ 111
vi

System DMA specifications .............................................................................................................. 112
System interrupt specifications ......................................................................................................... 113
System I/O address specifications ................................................................................................... 114
System memory map specifications ................................................................................................. 116
7 Screw listing
Slotted Torx T8M2.5×7.0 screw ....................................................................................................... 117
Phillips PM2.0×3.0 screw ................................................................................................................. 120
Phillips PM2.5×6.0 captive screw ..................................................................................................... 121
Phillips PM2.5×10.0 captive screw ................................................................................................... 122
Phillips PM3.0×4.0 screw ................................................................................................................. 123
Phillips PM2.5×4.0 screw ................................................................................................................. 124
Torx T8M2.0×2.0 broadhead screw (9-mm) ..................................................................................... 126
Phillips PM2.0×2.0 broadhead screw (6-mm) .................................................................................. 127
Torx T8M2.5×4.0 screw ................................................................................................................... 128
Torx T8M2.5×6.0 screw ................................................................................................................... 129
Torx T8M2.5x5.0 screw .................................................................................................................... 131
Phillips PM2.5x4.0 screw ................................................................................................................. 132
Phillips PM2.0×2.0 broadhead screw (5-mm) .................................................................................. 134
Phillips PM2.0×4.0 screw ................................................................................................................. 135
Phillips PM2.5×9.0 screw ................................................................................................................. 137
Phillips PM2.5×10.0 captive screw ................................................................................................... 138
8 Backup and recovery
Backup and recovery in Windows Vista ........................................................................................... 140
Overview .......................................................................................................................... 140
Backing up your information ........................................................................................... 140
Performing a recovery .................................................................................................... 141
Using the Windows recovery tools ................................................................................... 142
Using f11 .......................................................................................................................... 142
Using a Windows Vista operating system DVD (purchased separately) ......................... 143
Backup and recovery in Windows XP .............................................................................................. 144
Overview .......................................................................................................................... 144
Backing up your information ........................................................................................... 144
Performing a recovery .................................................................................................... 145
Recovering your information ........................................................................... 145
Recovering the operating system and programs ............................................ 145
9 Connector pin assignments
Audio-in (microphone) ...................................................................................................................... 146
Audio-out (headphone) ..................................................................................................................... 146
External monitor ............................................................................................................................... 146
RJ-11 (modem) ................................................................................................................................ 148
vii

RJ-45 (network) ................................................................................................................................ 149
Universal Serial Bus ......................................................................................................................... 149
10 Power cord set requirements
Requirements for all countries and regions ...................................................................................... 150
Requirements for specific countries and regions ............................................................................. 151
11 Recycling
Battery .............................................................................................................................................. 152
Display .............................................................................................................................................. 152
Index ................................................................................................................................................................. 158
viii

1 Product description
Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
Product Name HP Compaq 6730s Notebook PC √ √ √
HP Compaq 6735s Notebook PC √
Processors Intel® Core™2 Duo processors
●P8600 2.40-GHz processor, 3-
MB L2 cache, 1066-MHz front
side bus (FSB)
√ √
●P8400 2.26-GHz processor, 3-
MB L2 cache, 1066-MHz FSB
√ √
●T9400 2.53-GHz processor, 6-
MB L2 cache, 1066-MHz FSB
√ √
●T5670 1.80-GHz processor, 2-
MB L2 cache, 800-MHz FSB
√ √
●T5870 2.0-GHz processor, 2-MB
L2 cache, 800-MHz FSB
√ √
●T7500 2.20-GHz processor, 4-
MB L2 cache, 800-MHz FSB
√ √
●P7370 2.0-GHz processor, 3-MB
L2 cache, 1066-MHz FSB
√ √
Intel Celeron® M processors
●575 2.0-GHz processor, 1-MB L2
cache, 667-MHz FSB
√
●585 2.16-GHz processor, 1-MB
L2 cache,667-MHz FSB
√
Intel Celeron Dual-Core processors
●T1600 1.66–GHz processor, 1-
MB L2 cache, 667-MHz FSB
√√
●T1700 1.83-GHz processor, 1-
MB L2 cache, 667-MHz FSB
√√
AMD Turion™ Ultra Dual-Core processors
1

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
●ZM-80 2.1-GHz processor, 2-MB
L2 cache, 35W
√
●ZM-82 2.2-GHz processor, 2-MB
L2 cache, 35W
√
●ZM-84 2.3-GHz processor, 2-MB
L2 cache, 35W
√
●ZM-86 2.4-GHz processor, 2-MB
L2 cache, 35W
√
AMD Turion Dual-Core processors:
●RM-70 2.0-GHz processor, 1-MB
L2 cache, 35W
√
●RM-72 2.1-GHz processor, 1-MB
L2 cache 35W
√
AMD Athlon™ Dual-Core processors:
●QL-60 1.9-GHz processor, 1-MB
L2 cache 35W
√
●QL-62 2.0-GHz processor, 1-MB
L2 cache 35W
√
AMD Sempron™ processor:
●SI-40 2.0-GHz processor, 512-
KB L2 cache, 25W
√
Chipsets Northbridge: Intel GL40 with up to 667-
MHz FSB
√
Northbridge: Intel GL40 with up to 667-
MHz FSB
√
Northbridge: Intel GM45 with up to
1066-MHz FSB
√
Northbridge: Intel PM45 with up to
1066-MHz FSB
√
Southbridge: Intel ICH9M √ √ √
AMD RS780MN √
Southbridge: AMD SB700 √
Graphics ATI-M82se with Hypermemory
support, discrete graphics subsystem
memory
√
Intel Universal Memory Architecture
(UMA) graphics subsystem integrated
with shared video memory
(dynamically allocated)
√√
2 Chapter 1 Product description

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
AMD RS780MN Integrated Universal
Memory Architecture (UMA) graphics
subsystem with shared video memory
(dynamically allocated)
√
Panels All display assemblies include 2
wireless local area network (WLAN)
antennae
√ √ √ √
●15.4-inch WXGA √ √ √ √
●15.4-inch WXGA BrightView √ √ √ √
●15.4-inch WXGA with webcam √ √ √ √
●15.4-inch WXGA BrightView with
webcam
√ √ √ √
Memory 2 customer-accessible/upgradable
memory module slots
√ √ √ √
Supports dual-channel memory √ √ √ √
Supports up to 4 GB of system RAM √ √ √ √
PC2-5300, 667-MHz, DDR2 √ √ √ √
PC2-5300, 800-MHz, DDR2 √ √ √ √
Supports the following configurations
in all countries and regions except
Brazil:
●8192-MB total system memory
(4096 x 2, dual-channel)
●4096-MB total system memory
(4096 x 1, dual-channel)
●4096-MB total system memory
(2048 × 2, dual-channel)
●3072-MB total system memory
(2048 + 1024)
●2048-MB total system memory
(1024 × 2, dual-channel)
●2048-MB total system memory
(2048 × 1)
●1024-MB total system memory
(1024 × 1)
√√√√
3

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
Supports the following configurations
only in Brazil:
●3072-MB total system memory
(2048 x 1024, dual-channel)
●2048-MB total system memory
(2048 × 1)
●2048-MB total system memory
(1024 × 2, dual-channel)
●1024-MB total system memory
(1024 × 1)
√ √ √ √
Hard drives Supports 9.5-mm, 2.5-inch hard drives √ √ √ √
Customer-accessible √ √ √ √
Serial ATA √ √ √ √
Supports the following drives:
●320-GB, 5400-rpm
●250-GB, 5400-rpm
●160-GB, 7200-rpm
●160-GB, 5400-rpm
●120-GB, 5400-rpm
√ √ √ √
●120-GB, 7200-rpm √
HP 3D DriveGuard √ √ √ √
Optical drives Fixed (removal of 1 screw required) √ √ √ √
Customer-accessible √ √ √ √
Serial ATA √ √ √ √
12.7-mm tray load √ √ √ √
Supports the following drives:
●DVD-ROM Drive
●DVD/CD-RW Combo Drive
●DVD±RW Double-Layer Drive
with LightScribe
●DVD±RW SuperMulti Double-
Layer Drive with LightScribe
√ √ √ √
●Blu-ray Disc ROM Drive with
SuperMulti DVD±R/RW Double-
Layer
√
4 Chapter 1 Product description

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
Diskette drive Supports external USB diskette drive
only
√ √ √ √
Supports boot from external USB
diskette drive
√ √ √ √
Supports 3-mode diskette drive √ √ √ √
Audio HD audio - ADI1984 √ √ √ √
Modem 56K V.92 3.8 cm (1.5-inch) data/fax
modem with digital line guard
√ √ √ √
Ethernet 10/100 Ethernet network interface
card (NIC)
√ √ √
10/100/1000 Ethernet network
interface card (NIC)
√
S3/S4/S5 wake on LAN: DC - no √ √ √ √
S3/S4/S5 wake on LAN: AC - yes √ √ √ √
Wireless Integrated WLAN options by way of wireless module:
2 WLAN antennae built into display
assembly
√ √ √ √
Support for no-WLAN option √ √ √ √
Support for the following WLAN
formats:
●Broadcom 802.11a/b/g/n
●Broadcom 802.11b/g
√ √ √ √
●Intel 802.11 a/b/g
●Intel 802.11 a/b/g/n
√ √ √
Integrated personal area network (PAN) options by way of Bluetooth® module:
Support for no-WPAN option √ √ √ √
Broadcom Bluetooth 2.0+EDR √ √ √ √
External
media cards
One ExpressCard/54 slot √ √ √ √
Media Card Reader supporting
Memory Stick (MS), Memory Stick Pro
(MSP), Secure Digital (SD) Memory
Card, Secure Digital High Capacity
(SDHC) Memory Card,
MultiMediaCard (MMC), and xD-
Picture Card formats.
√ √ √ √
Ports Audio-in (stereo microphone) √ √ √ √
Audio-out (stereo headphone) √√√√
5

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
RJ-11 (modem) √ √ √ √
RJ-45 (Ethernet, includes link and
activity lights)
√ √ √ √
USB (4) √ √ √ √
VGA (Dsub 15-pin) supporting 1600 ×
1200 external resolution at 75-GHz
(hot plug/unplug with auto-detect)
√ √ √ √
3-pin AC power √ √ √ √
Keyboard/
pointing
devices
11.97-inch keyboard with embedded
numeric keypad
√ √ √ √
TouchPad only, with 2 TouchPad
buttons and vertical scrolling (taps
enabled as default)
√ √ √ √
Power
requirements
90-W AC adapter with localized cable
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
√
65-W AC adapter with localized cable
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
√ √ √
8-cell, 63-Wh Li-ion battery √ √ √ √
6-cell, 47-Wh Li-ion battery √ √ √ √
Security Supports Kensington security sock √ √ √ √
Operating
system
Preinstalled:
Windows Vista® Basic 32 with Office
Ready
√ √ √ √
Windows Vista Basic 32 (for Japan
and the United Kingdom only)
√ √ √ √
Windows Vista Basic 32 with Office
Personal with PowerPoint (Japan
only)
√ √ √ √
Windows Vista Basic 32 Japan with
Office Personal (Japan only)
√ √ √ √
Windows Vista Basic 32 with Office
Professional (Japan only)
√ √ √ √
Windows Vista Business 32 √ √ √ √
Windows Vista Business 32 with
Office Ready
√ √ √ √
Windows Vista Business 32 with
Office Personal (Japan only)
√√√√
6 Chapter 1 Product description

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
Windows Vista Business 32 with
Office Personal with PowerPoint
(Japan only)
√ √ √ √
Windows Vista Business 32 with
Office Professional (Japan only)
√ √ √ √
Windows Vista Home Premium with
Office Ready
√ √ √ √
Windows® XP Professional (Japan
and the United Kingdom only)
√ √ √ √
Windows XP Professional with Office
Professional (Japan only)
√ √ √ √
Windows XP Professional with Office
Ready
√ √ √ √
Windows XP Professional with Office
Personal (Japan only)
√ √ √ √
Windows XP Professional with Office
Personal with PowerPoint (Japan
only)
√ √ √ √
FreeDOS √ √ √ √
Red Flag Linux (in the People's
Republic of China only)
√ √ √ √
Restore media:
Windows Vista Home Basic 32 √ √ √ √
Windows Vista Home Premium √ √ √ √
Windows Vista Business 32 √ √ √ √
Windows Vista Business 64 √ √ √ √
Windows XP Professional √ √ √ √
Red Flag Linux (in the People's
Republic of China only)
√ √ √ √
DRDVD Windows Vista √ √ √ √
DRDVD Windows XP Pro √ √ √ √
Windows Vista Office Ready DVD √ √ √ √
Certified: Microsoft® WHQL √ √ √ √
Web Support: Windows XP Pro √ √ √ √
Serviceability End-user replaceable parts:
AC adapter √ √ √ √
Battery (system) √√√√
7

Category Description Computer
models
equipped
with M780G
system board
Computer
models
equipped with
GL40 system
board
Computer
models
equipped
with GM45
system board
Computer
models
equipped
with PM45
system board
Hard drive √ √ √ √
Memory module √ √ √ √
Optical drive √ √ √ √
WLAN module √√√√
8 Chapter 1 Product description

2 External component identification
Top components
Display components
Item Component Function
(1) WLAN antenna locations Send and receive signals from one or more WLAN devices.
These antennae are not visible from the outside of the
computer.
(2) Webcam light (select models only) On: The integrated camera is in use.
(3) Webcam (select models only) Records audio and video and captures still photographs.
Top components 9

TouchPad
Item Component Function
(1) TouchPad* Moves the pointer and selects or activates items on the
screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) TouchPad scroll zone Scrolls up or down.
(4) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. View or change pointing device preferences as follows:
●In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
10 Chapter 2 External component identification

Buttons, switch, lights, and speakers
Item Component Function
(1) Wireless light ●On: An integrated wireless device, such as a wireless
local area network (WLAN) device, the HP Broadband
Wireless Module, and/or a Bluetooth device, is on.
●Off: All wireless devices are off.
(2) Wireless button Turns the wireless feature on or off, but does not establish
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state (Windows
Vista) or Standby (Windows XP).
●Off: The computer is off or in Hibernation.
Top components 11

Item Component Function
(4) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button to initiate
Hibernation.
●When the computer is in the Sleep state (Windows
Vista) or in Standby (Windows XP), press the button
briefly to exit the Sleep state or Standby.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, follow these steps:
●In Windows Vista, select Start > Control Panel >
System and Maintenance > Power Options.
●In Windows XP, select Start > Control Panel >
Performance and Maintenance > Power Options.
(5) Speakers (2) Produce sound.
(6) Caps lock light On: Caps lock is on.
(7) Internal display switch Turns off the display if the display is closed while the power
is on.
Keys
Item Component Function
(1) esc key Displays system information when pressed in combination
with the fn key.
12 Chapter 2 External component identification